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Hotel Del Real Orto Botanico

Via Foria, 192, 80139 Naples, Italy
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Hotel Del Real Orto Botanico
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At a glance

54%
Positive reviews?
KEY AMENITIES
Restaurant
Bar/Lounge
Free Breakfast
Room Service
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Hotel Del Real Orto Botanico
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    193 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      3.5 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (11)
    Date | Rating
    • Danish first
    • Dutch first
    • English first
    • French first
    • German first
    • Italian first
    • Russian first
    • Spanish first
    • Any
    English first
    • All months
      (193)
    • Mar-May only
      (55)
    • Jun-Aug only
      (59)
    • Sep-Nov only
      (44)
    • Dec-Feb only
      (35)
    All months
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed 1 week ago

    We came to the hotel and the room wasn't ready so we left our luggage in reception. We came back 6 hours later and two out of our four bags were gone. After one hour and a half the hotel realized a spanish tour had taken the bags by mistake and said they weren't responsible for the loss. We argued... More 

    Was this review helpful? Yes 1
    hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

    Dear Madam we expected your rewiev to tell the truth about what happened: You have arrived at the hotel at about 16 and you have laid your luggage for free in our store, unfortunately there was a group of Spaniards, talented musicians, with a lot of luggage and unfortunately when they left to the hotel they took their luggage is... More 

    Austin, Texas
    Level Contributor
    11 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    2 of 5 stars Reviewed 2 weeks ago

    this hotel is very old, and not very clean. the room was small with one queen and one pull out sofa for kids. the bathroom is old and needs renovation. A/c worked in our room but not in our friends room. crashed for one night on stop over. would not stay again. however, a great restaurant is right over the... More 

    Was this review helpful? Yes
    hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

    Dear Madam if you don't have find a room not clean you must call the reception e and we would have sent someone who could clean it again as she preferred. For the air contion can happen is a machine and is possible thet it can break. Best regards Cristina More 

    Travelers are raving about these Naples hotels

    Level Contributor
    15 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    3 of 5 stars Reviewed 3 weeks ago via mobile

    Nipped over to Naples for a birthday treat. Found this gem of a hotel in the Italian Antique quarter. What an amazing olde worlde hotel. Antiques cram the hotel rooms and corridors, with like a museum on the first floor. The staff were not as friendly as I expected, and the breakfast left a lot to be desired, with a... More 

    Was this review helpful? Yes
    hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

    Dear ser Many thanks for your rewiev on our hotel , strange is thet our staff is impolaite usually we have many many compliment for Education of our staff . On our terrace there is a service bar from 18 p.a.to 22 p.a. best regards Cristina More 

    Jerusalem, Israel
    Level Contributor
    8 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed June 30, 2015

    Large room and bathroom. Minibar and safe. Average breakfast. Staff not very helpful. Location: just opposie the the Botanical garden of Napoli. Not very long walk from the Archeological Museum - the main attraction of Napoli. The neighbourhood is poor and dirty. This hotel seems to be in the past an aristocratic one, but a little bit shabby nowadays.

    Was this review helpful? Yes 2
    hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

    Dear ser many thanks for have make a review on our hotel , have a nice day Cristina More 

    1 review
    4 of 5 stars Reviewed June 27, 2015

    Lovely charming hotel in the historic district. Staff so friendly and helpful. Room perfect for what I needed. I will definitely be back to Naples and I would choose this hotel again. It was within walking distance to everything. Room changed every day. Plenty of choice for breakfast and a fabulous rooftop terrace to have a cool drink after a... More 

    Was this review helpful? Yes
    hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

    Gent.a Ms. Leonie it was a real pleasure to have you as our customer, with customers as beautiful as she and 'very easy to do our job, we are very pleased that both liked the centrality of the location and our terrace very much appreciated by all customers. We hope to get back our guest and wish you a pleasant... More 

    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed June 24, 2015

    - Old building - Bad localization /the neighboord is dangerous and very noisy - The TV of the room wasnt working - Poor Breakfast (no fruit, no natural juice, no eggs, no integral bread) - The bath towels smell of vinegar (very weird)!!! - The people staff are friendly (the only good thing) - the place of shower were with... More 

    Was this review helpful? Yes
    hoteldelreal, Direttore generale at Hotel Del Real Orto Botanico, responded to this review

    DEAR MADAM we disagree with his review, it is ours is an old building but not old-old of 1700 is our breakfast is very accurate and we always have a lot of compliments as well as for our rooms equipped with soundproofing very effective in certain Us the city center and not in a campaign. Best regards Cristina Gunetti More 

    maastricht/ the Netherlands
    Level Contributor
    87 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 41 helpful votes
    4 of 5 stars Reviewed May 30, 2015

    Hotel is fine, solid, clean, with attentive staff and rooms up to standard. Location is close to many interesting "things to do" and "things to see", all on walking distance. The Via Foria however is a very busy street, so to avoid hours without sleep (from 04.00 AM onwards) you better bring your earplugs. Not all rooms are well protected... More 

    Was this review helpful? Yes
    hoteldelreal, Direttore vendite at Hotel Del Real Orto Botanico, responded to this review

    Dear Ser Many thanks for your good review on our hotel and on our staff , we hope thet you came back early to visit our city and our hotel . Have a nice come back to home Best regards Massimiliano Catuogno More 

    Level Contributor
    14 reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed May 18, 2015

    very nice people work there , rooms are very clean , even though slightly old and could do with some SMALL reperations , overall a nice stay, the area which it is in isnt very upmarket and a bit iffy if i had to be honest , the bus to the airport is only about 300 meters to the right... More 

    Was this review helpful? Yes 2
    hoteldelreal, Direttore generale at Hotel Del Real Orto Botanico, responded to this review

    Dear Mr Robert Many thanks for your review on our hotel we are happy thet you stay well . we hope thet you come back in our hotel Greetings from a friend cyclist with KTM Massimiliano Catuogno More 

    Helsinki, Finland
    Level Contributor
    64 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 37 helpful votes
    5 of 5 stars Reviewed April 27, 2015

    We stayed here in early April, so I'm sorry for a late review. We arrived here around noon and were quickly checked in and a member of staff took us and our luggage to our room on the second floor. And what a nice room it was! Very spacious, windows towards the main street and the side alley, plenty of... More 

    Was this review helpful? Yes
    hoteldelreal, Manager at Hotel Del Real Orto Botanico, responded to this review

    Dear Madam many many thanks for your wanderfull reviw on our hotel hall our staff wait you for an other time in our hotel Have a nice day Massimiliano Catuogno More 

    London, United Kingdom
    1 review
    5 of 5 stars Reviewed April 21, 2015

    This is a very fine hotel, an interesting building, elegantly furnished, with a reading lounge, a nice bar and a wonderful terrace overlooking the botanical gardens. My room was impeccably clean. The reception staff were very friendly and helpful and the restaurant excellent, serving traditional Neapolitan cuisine. The chef introduced himself in person and explained some of the dishes to... More 

    Was this review helpful? Yes
    hoteldelreal, Manager at Hotel Del Real Orto Botanico, responded to this review

    Dear Mr Gordon You are Exellent and very very nice guest many thanks for you fantastic review on our hotel. The chef Fabio Manzo and hall Staff wait you for next Holiday in our hotel. have an exellent day Massimiliano Catuogno Hotel Real orto Botanico More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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