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Hotel Del Real Orto Botanico

Via Foria, 192, 80139 Naples, Italy
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1 room 1 adult
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Hotel Del Real Orto Botanico
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237 Reviews from our TripAdvisor Community

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Ramsgate, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Have arrived home after spending 2 nights here. I strongly urge you to not stay here, it was not a good experience. The neighbourhood is shady and we felt intimidated every time we left the hotel. The area around the hotel is filthy and if you are not robbed you risk being hit by a car on the crazy roads!... More 

Helpful?
Thank Jeff B
hoteldelreal, Responsabile relazioni pubbliche at Hotel Del Real Orto Botanico, responded to this review

Dear Mr. Jeff Its review is against Napoli not against our hotel luckily recognized that our rooms are large and clean, but in any case we are not at all agree with his review, Naples is one of the most beautiful cities in the world and all international journals speak of Naples well and now we are one of the... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 20, 2015 via mobile

This is definitely NOT a 4* hotel..! At best it is an ok 3* hotel that someone forgot to put this back in the 50s, 60s & 70s. Not very much (except the bathroom in my room) has been updated our refurbished within the past 30 years. The carpet in the lift is worn out, the wooden floor boards throughout... More 

Helpful?
Thank Ebwoy
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

Dear customer We are glad you enjoyed the cleanliness of our rooms and the kindness of our staff, our hotel is a palace of the 700 is definitely has a good charme, with an excellent value for money. Best regards Cristina Gunetti More 

Cumbria
2 reviews
5 of 5 stars Reviewed October 26, 2015

Just got back from a girlie short break in Naples where we stayed at Hotel Botanico. From the time of our arrival the staff were all very helpful in ensuring we got the very best out of our stay. The rooms were all very spacious and adequately equipped. We dined in the hotel restaurant on our first night (9.30pm) and... More 

Helpful?
Thank patbat208
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

Thank you so much for your wonderful words about our hotel and our staff have customers as beautiful as she makes our job a lot easier we hope will come back soon to see. A big goodbye to all the staff, Fabio Franco Joshua And Monica Hotel Real Orto botanico The Staff Hotel Real Orto Botanico More 

Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed September 29, 2015 via mobile

I booked this "4 Star" hotel for the first night of our honeymoon. I thought I was getting a good rate on an actual 4 star hotel, that was a quick drive from the airport because we landed relatively late. Boy, was I wrong. This was no 4 star hotel. Firstly, it's in a really sketchy neighbourhood. When we drove... More 

Helpful?
Thank C O
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

Dear Ms. Sorry that you have not been happy in our hotel, but we do not agree with her on his judgment, When she arrived at the hotel were the 23 and at that time there is a shift change of personnel which is why he only found a person dressed in uniform and the other two because they were... More 

Travelers are raving about these Naples hotels

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 20, 2015

The hotel is good, spacious room and bathroom. There is a restaurant downstairs- delicious fish! There is a rooftop. You can have drinks on the rooftop. Beware the neighbourhood is the sketchiest neighbourhood in Naples.

Helpful?
Thank DNRA
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

Dear ser thanks to the good judgment on our hotel, we disagree with his words on the danger zone, the area where and 'located the hotel and the historic center of Naples and is very quiet, maybe slightly degraded but still quiet, of course is always a metropolitan city and then a little chaotic. Cordial greetings Cristina Gunetti More 

LEICESTER
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 9, 2015

We arrived on Monday August 17th and had booked for 7 nights. Firstly I have to say that the staff were usually very polite and helpful - especially the young girl who works on reception. It was very hot in the bed room and at some point every day the air conditioner stopped working and had to be reset by... More 

Helpful?
1 Thank ANDY B
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

We are sorry that we have not felt comfortable in our hotel but having been 7 nights could easily tell these problems to the front desk and we remedied immediately. Best regards Cristina Gunetti More 

Antwerp Province, Belgium
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 28, 2015

Hospitality ok. But we stayed in room for three persons. Sofa for child had to become bed, but quality really, really bad. Bathroom can use a facelift. Very noisy street too. We will not return, I am sorry.

Helpful?
1 Thank guyfransen51
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

Dear Ser I regret that she liked the extra bed for children but have sofa beds and built in Germany 'are of excellent quality. Best regards Cristina Gunetti More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 26, 2015 via mobile

We came to the hotel and the room wasn't ready so we left our luggage in reception. We came back 6 hours later and two out of our four bags were gone. After one hour and a half the hotel realized a spanish tour had taken the bags by mistake and said they weren't responsible for the loss. We argued... More 

Helpful?
3 Thank Barbara G
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

Dear Madam we expected your rewiev to tell the truth about what happened: You have arrived at the hotel at about 16 and you have laid your luggage for free in our store, unfortunately there was a group of Spaniards, talented musicians, with a lot of luggage and unfortunately when they left to the hotel they took their luggage is... More 

Austin, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 20, 2015

this hotel is very old, and not very clean. the room was small with one queen and one pull out sofa for kids. the bathroom is old and needs renovation. A/c worked in our room but not in our friends room. crashed for one night on stop over. would not stay again. however, a great restaurant is right over the... More 

Helpful?
2 Thank MichelleKelley
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

Dear Madam if you don't have find a room not clean you must call the reception e and we would have sent someone who could clean it again as she preferred. For the air contion can happen is a machine and is possible thet it can break. Best regards Cristina More 

Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 15, 2015 via mobile

Nipped over to Naples for a birthday treat. Found this gem of a hotel in the Italian Antique quarter. What an amazing olde worlde hotel. Antiques cram the hotel rooms and corridors, with like a museum on the first floor. The staff were not as friendly as I expected, and the breakfast left a lot to be desired, with a... More 

Helpful?
Thank JPJ1975
hoteldelreal, Responsabile reception at Hotel Del Real Orto Botanico, responded to this review

Dear ser Many thanks for your rewiev on our hotel , strange is thet our staff is impolaite usually we have many many compliment for Education of our staff . On our terrace there is a service bar from 18 p.a.to 22 p.a. best regards Cristina More 

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