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Mercure Napoli Angioino Centro

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Via Depretis 123, 80133 Naples, Italy
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Mercure Napoli Angioino Centro
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Mercure Napoli Angioino Centro
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717 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel in standard double room for one night. The room was clean of a comfortable size with safe for your valuables. There was a bathroom with a shower and make up mirror. Like the Mercure in Rome you had paper cups for drinks. There was an information in one of the brochures that you need... More 

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1 review
1 of 5 stars Reviewed April 16, 2015

I have only been here 3 of my 4 night stay and I am so disappointed I feel the need to write a review ASAP. Great location, great building .... TERRIBLE customer service. Room was too hot to sleep - asked for AC and was told "it's still winter" Informed the front desk that wifi was working and was treated... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

This hotel is excellent, walking distance from the city centre. What I liked the most about this hotel was its staff - they were incredibly helpful and friendly. They are all really 5-star-professionals, helped me with many problems I had in the city, were very caring and flexible.

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Madrid, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

The hotel was nice, the breakfast was very good, and its location is very suitable. Very near the "Alibus" stop and when underground works finish, next to an underground station. People at reception were very helpful and nice too.

Was this review helpful? Yes 1
Turku, Finland
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 2, 2015

This hotel was chosen by it's location at Molo Beverello, close to the ferries. We had very late arrival -close to midnight- but had a very warm welcome and fast check-in. The restaurant was not open, but the receptionist ordered pizzas for us from a restaurant near-by. Pizzas were delivered to our room on 6th floor, and cost.... 11€!! Never... More 

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Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 1, 2015

Stayed one night before leaving south to Praiano. The hotel restaurant was closed already when we arrived around 11PM, but the receptionist was a life saver and ordered two delicious pizzas from the nearby restaurant which then were delivered to our room without no additional cost. Nice and clean hotel with free wifi.

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Paris, France
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 1, 2015

In terms of location: The hotel is located outside the old town, which is a bit of an uphill hike away. The nearest metro station is about 10 minutes away by foot, and 35-40 minutes to the train station. Currently there are major construction sites right next to the hotel because they are building (and have been building forever!) a... More 

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alebossa, Direttore at Mercure Napoli Angioino Centro, responded to this review

Kind traveller, thanks for the compliments for the services of the hotel that you have found of good quality. The cleaning of the rooms is for us very important, it represents the first impression, and part of the rooms are accurately checked every day in order to guarantee high standards . Unfortunately it can happen that someone part of the... More 

Lewes, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2015

We met my wife's twin sister for their birthday at this hotel. My wifes sister is on a cycling holiday round Europe. The staff of the hotel found a place for the bicycles. This was quite difficult in a hotel at the centre of a city. The staff went out of their way to make us welcome answering emails in... More 

Was this review helpful? Yes 1
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