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All 193 Naples hotels

Starhotels Terminus

4.0 of 5 Hotel   |   Piazza Garibaldi 91, 80124 Naples, Italy
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Ranked #91 of 193 hotels in Naples
A recent review
3 of 5 stars reviewed 1 week ago
PWWB Bristol, United Kingdom
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411 people have reviewed this hotel

Traveler rating
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Bristol, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Naples a whole is pretty grubby and run down, this area is clearly being renovated but is quite dodgy, I wouldnt recommend for a single traveller at all! Hotel was an oasis of calm coming in from the street, lovely and clean, air con, lovely room with spacious bathroom. Breakfast was excellent on the 7th floor with a great view... More

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Colchester
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Pleasant stay, room was good, staff pleasant but not particularly helpful, (didn't confirm where the restaurant was or what time breakfast was served. The waiting staff were very nice and friendly though). We had a very large comfortable bed however no natural light. There was a small communal balcony area of which our room backed on to. For proximity to... More

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Milan, Italy
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The desk staff was rude. No proper answers, wrinkled brows, not a sign of smile - that's the first opinion. Did not understand English or else pretended not to. Luckily we stay is Italy so we could talk. Except the lady at the desk the two other persons were'nt helpful at all. Tripadvisor could please take this matter with the... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We chose this hotel because of the proximity to the station and stayed for three nights. In the end that was the only benefit. Reception was unfriendly and breakfast staff seemed uninterested in guests. On the plus side, the dinner staff were attentive. I don't believe this hotel is a 4* hotel more like an average 3*, there were major... More

Was this review helpful? Yes 1
Sussex, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel did not reached my expectations. The main reception personnel were unfriendly and not helpful especially the morning shift. For the 1st time I was feeling unsafe as my 1st day twice that I was disturbed by maintenance and not even explained to me by the manager or the reception, it's just a telephone away, but was not informed.... More

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Sarnia, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located right at the train station. Very close to transit, as well as subways, and local transits. The hotel staff seemed very unfriendly. Our room was clean, had air conditioner, bathroom in room, telephone. The breakfast was located on the 7th floor of hotel in their formal dining room. The food was very good, but again staff... More

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London
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Each time I visit this hotel it looks more shabby and the reception staff become more less helpful on each visit. One feels they are not interested in their clients and will not go out of their way to assist them in any way. The air-conditioning is poor and if you want fresh coffee at breakfast, you have to ask... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

Receptionist was rude, abrupt and unfriendly. Shower was crummy with a seat in the middle which did not fold up which made it very difficult. Toilet was positioned very high which is not good for a short person. No bidet was in my bathroom and no bath tub. Traffic noises outside with lots of beeping and noisy building construction directly... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here for two nights during a recent business trip to Napoli and was thoroughly underwhelmed. Room was comfortable enough and generally very clean and tidy. Outlook was over the railway which was very uninspiring and somewhat noisy at times. My main gripe was the breakfast and the staff at breakfast. The choice was very limited and staff simply inattentive... More

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 14, 2014

We stayed here on our first night of a trip through Italy and so being so close to the main train station was a real blessing - literally across the road. The reception was warm and beautifully decorated, welcoming and with pleasant staff (considering we checked in at about 11pm). The bags were taken to our room by the concierge... More

Was this review helpful? Yes 1
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Additional Information about Starhotels Terminus

Address: Piazza Garibaldi 91, 80124 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Starhotels Terminus 4*
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Also Known As:
Starhotels Terminus Hotel Naples
Starhotel Terminus Naples
Starhotel Terminus Hotel Naples

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#46 Luxury Hotel in Naples
Hotel Class
Official Description (provided by the hotel)
Welcome to Starhotels Terminus in Naples. We're conveniently located in Piazza Garibaldi, close to the historical centre and just beside the railway station - ideal for travelling around and exploring the city's most important cultural sights.Our romantic hotel is styled with harmonious colours and exudes the warmth and hospitality for which Naples has always been famous. Sit and enjoy drinks in the roof garden and soak up the beautiful views encompassing Vesuvius and the Gulf of Naples. During the spring and summer, you can enjoy the sounds of live piano music too.In all there are 173 traditional rooms and suites, a well-equipped fitness room, new Congress Centre with 10 meeting rooms seating, all bathed in natural light. ... more   less 
Number of rooms
173

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