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Starhotels Terminus

Piazza Garibaldi 91, 80124 Naples, Italy
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Starhotels Terminus
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Ranked #82 of 187 Hotels in Naples
A recent review
4 of 5 stars reviewed yesterday
Katie M
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526 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

I was apprehensive booking this hotel after reading the reviews here, but are pleased to report a really positive experience. I was allocated room 637, which whilst small, was more than adequate for a solo traveller looking for a room close to the train station and airport links. It had been refurbished and was quiet, clean and with good amenities.... More 

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We booked a long weekend and judging by the website I was expecting a luxury 4 star hotel. The reception looks just like the pictures on the website but the room we were given was such a disappointment. It was small, in need of refurbishment and dirty. We asked if they could move us so they put us in room... More 

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Travelers are raving about these Naples hotels

Japan
1 review
5 of 5 stars Reviewed 1 week ago

This is our second time to stay this hotel because this hotel is near the station, so it's very convenient. The room with bathtub was very clean and also, the breakfast was great (especially sfogliatella!).We had a special time in there. We want to stay here again when we go to Italy. Grazie mille Angelo!! Ciao! T&R

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Durham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is perfect for getting to and from the railway station or the airport bus. My room was spacious, quiet, clean and comfortable - perfect to come back to after a day in the bustle and noise of Naples. The staff were helpful and kind, especially the waiters in the breakfast room, who made me feel really at home.... More 

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Heroica Matamoros, Tamaulipas, Mexico
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I must confess that before booking this hotel I read many of the reviews contained here and I was really scared. my mother is allergic and has asthma and problems with the mold, so i was in contact with the hotel management and asked them if it was true the realness bad condition of the hotel, as they do not... More 

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London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Located near the station and not to city center but you can take the metro to reach historical center. New spacious rooms but very noisy. Rooms are clean. Good breackfast. Good value for money. I suggest it not for a long period holiday.

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Essex
Level Contributor
50 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Awful hotel, it should not have 4*, it’s more like 2*. On arrival there were some extra requests put onto the booking by my company which were missed by the receptionist. When pointed out to the receptionist (Antonio T), he was extremely rude, dismissive and unfriendly. It took two calls from my company directly to the hotel to sort things... More 

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Singapore, Singapore
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed June 1, 2015 via mobile

Check-in took a very long time as there was only one front desk staff and he took very long to check each guest in. The driver for our airport pick up which we arranged via the hotel was late. But he was very friendly. We engaged his service to drive us to the port which he charged us €20. The... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 29, 2015

I was slightly dubious about this hotel as it's not in the greatest part of the city. Having said that its location is brilliant, right across the rd from the station. We used this hotel as a base knowing where it was situated. What a find! The decor was lovely, the hotel staff couldn't do enough for us and the... More 

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San Francisco, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 16, 2015

I wasn't expecting much from a hotel next to a train station. I just wanted something I could use to store my luggage while I explored. Instead, this is a fine hotel with wonderful service and you truly cannot beat the location for someone staying in Naples and visiting Pompeii and other regions. I was lucky enough to get an... More 

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