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BEST WESTERN Hotel Paradiso

#42 of 187 Hotels in Naples
Certificate of Excellence
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Via Catullo 11, I-80122 Naples, Italy
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BEST WESTERN Hotel Paradiso
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BEST WESTERN Hotel Paradiso
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583 reviews from our community

Traveler rating
    200
    214
    95
    55
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Turkey
Top Contributor
66 reviews 66 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

Paradiso Hotel located on th Posilipio Hill against the bay of Naples.The view from the restaurant of the hotell is wonderfull.You reach to the city center by taxi 12 euros or you can choose funiculare-metro option or bus. Rooms are with good view in 3rd and some parts of 2 nd floor.Rooms are big enough wit a balcony.Reasonable breakfast,mostly cakes... More 

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Cairns, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We were greeted by friendly attentive staff which was unexpected after reading some reviews. The room although not huge was recently renovated, clean and comfortable. The restaurant staff and food we could not fault and the view over the Bay of Naples was stunning. I would not hesitate to stay again. Dave Whitfield Cairns, Australia

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Laguna Niguel, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My family and I spent 4 days at this hotel. The view "from the dining room" is lovely. The entrance is on the fourth floor but our rooms were on the first floor. There is evening noise because there is an apartment building in the back. The staff is anything but friendly, in fact they seem annoyed if you ask... More 

Was this review helpful? Yes 1
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear guest, in thanking for your kind review, We apologize for the inconvenience about noise. Our management and ownership are trying to solve the problem , with the modernization works . In the coming days, the main aim is to improve the quality of soundproofing doors and windows of our rooms. Your valuable advice allow us to refine our services,... More 

North Dakota
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Amazing view of Mt. Vesuvius, the sea and Naples. The food at the restaurant was amazing, especially the fresh mozzarella! Wait staff went out of their way to accommodate us. Great outdoor seating with one of the best views in Naples. Rooms were decent. I would stay here again. A bit out of the way, but the view is worth... More 

Was this review helpful? Yes 1
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, Thank you for the congratulations made ​​to our staff and to our structure We remember you 30 meters from our Hotel our guest find a convenient cable car, San Gioacchino Station, and after two stops only they can reach Mergellina area, beautiful waterfront of Naples We hope to have you again in our hotel, demonstrating the improvements described... More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hotel for 4 nights, we found the staff very friendly and helpful. The view from the Dining area is nothing short of spectacular. The Restaurant is excellent we couldn't have been happier.

Was this review helpful? Yes 2
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear guest Thank you so much for your very kind review. We are pleased you had such a relaxing and enjoyable holiday and hope to welcome you all back at the Hotel Paradiso in the future. Best regards, BEST WESTERN Hotel Paradiso Napoli Front Desk Agent Angelo De Carlo More 

Surrey, United Kingdom
Top Contributor
119 reviews 119 reviews
26 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 21, 2015

When selecting a hotel for our weekend break in Naples, I kept coming back to the hotel Paradiso, the reviews tempted me and I am so glad this was the hotel I decided to book in the end. We hired a car from Naples airport, the hotel is slightly out of town so it was good to have a car... More 

Was this review helpful? Yes 1
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, Thank you so much for your very kind review. Your comments are much appreciated for both the hotel and for Napoli! We are pleased you had such a relaxing and enjoyable holiday and hope to welcome you all back at the Hotel Paradiso in the future. BEST WESTERN Hotel Paradiso Napoli Front Desk Agent Angelo De Carlo More 

Portsmouth, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 16, 2015

The Hotel Paradiso is an ok hotel with a fabulous view over the bay to Mount Vesuvius. The rooms are small and clean and we did gave a sea view thankfully. The main difficulties are that it is out of the city so you either require a taxi 15-25 euros or a funicular and metro - much cheaper. The other... More 

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BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Client, Thank you for your positive review and many useful and clear at all advice that helps future customers to understand what they can find in Naples and in our hotel. Please accept my apologies for any inconvenience caused during your stay especially in the Restaurant. As reported, our Hotel is located on the Posillipo Hill, It’s quite area... More 

Peak District, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 14, 2015

4 night stay at Hotel Paradiso. Location is on top of extremely steep winding hill so make sure you use the Funicolare tram (or taxi after 10pm). The views over the Bay of Naples are stunning. Our room was on 4th Floor. Breakfast served on 5th floor with same views through huge panoramic windows or you can choose to sit... More 

Was this review helpful? Yes 1
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, Thank you for your feedback which certainly helps us to monitor and improve our service. I was pleased to read how much you enjoy staying at our hotel and that the service provided by the team. Hope you will visit us again soon! Bes regards BEST WESTERN Hotel Paradiso Napoli Front Desk Agent Angelo De Carlo More 

Nm
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 1, 2015

This quaint Boutique 4 star hotel is located in Posillipo district. Hotel is overlooking Mergellina Harbour and Posillipo Hill. Gorgeous views of Mount Vesuvius and Harbour. Great complimentary breakfast is served in the Nice Terrace. Since it is located on the Posillipo Hill, it is quite a long walk down the hill to get to the Harbour area.. There are... More 

Was this review helpful? Yes 2
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review
Google Translation

Gentilissima Signora Riquetti, La ringrazio per aver lasciato un commento positivo dando una descrizione dettagliata della nostra struttura e info... More 

Matthews, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 30, 2015

This hotel has an incredible view, but if you aren't a business traveler, it won't make it worth your while. The front desk is incredibly helpful and gracious (particularly Daniela!), but once again, that won't help when the restaurant is closed for a "special" event that doesn't include feeding you. Back to the location, that great view, well, it's up... More 

Was this review helpful? Yes 1
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Sir, Good morning from Sunny Naples. We hope that you had a good journey back home. We are really thankful to you for having spent same time in sharing your comments and valuable suggestion on the web. We will forward all your kind compliments to our staff and property with an incredible view . As reported by another our... More 

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