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All 193 Naples hotels

BEST WESTERN Hotel Paradiso

4.0 of 5 Hotel   |   Via Catullo 11, I-80122 Naples, Italy
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67%
Ranked #52 of 193 hotels in Naples
A recent review
3 of 5 stars reviewed 2 weeks ago
Alejandro A Sunny Isles Beach, Florida
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433 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Sunny Isles Beach, Florida
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first time in Naples; and will probably be the last one. The ugliest, nosiest, dirtier city in Italy so far. People extremely rude and not polite at all. They make you fee unwelcome at all times. Luckily this hotel is located away from the city center, on the top of a mountain. The views are spectacular. It's... More

Was this review helpful? Yes
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments . Hope to welcome you soon at the BEST WESTERN Hotel Paradiso and in Naples City. Your beautiful words on our structure and position make us happy and proud. We are in a period following renovations, soon... More

Orange County, CA
Top Contributor
108 reviews 108 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located near the top of a hill overlooking the bay. It is accessed via a series of narrow winding roads. The view from our room was stunning, particularly at night. The room was adequate, the breakfast buffet was decent and the staff generally pleasant. However, parking here is difficult at best. If there is no street parking... More

Was this review helpful? Yes 1
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Orange County , Good morning from Sunny Naples. We hope that you had a good journey back home… We are really thankful to you for having spent same time in sharing your comments and valuable suggestion on the web. We will forward all your kind compliments to all our staff and property . We really appreciate your kind note... More

Warrington, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked this hotel, then read the reviews, and we were very apprehensive. We decided that maybe people were too fussy and it would be fine!!! How wrong can one be! The reception staff were lovely I have to say, the restaurant staff were the most miserable, unhelpfull people I ever came across, out of ten days breakfast, we went... More

Was this review helpful? Yes 2
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Mrs. Elaine , On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are very sorry for the discomfort had during... More

Chicago, Illinois
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel has an amazing view of the bay..really spectacular, but other than that we were not too impressed. It is far from the train station (35euro) port(12euro) and. Airport. There is also nothing that you can walk to from the hotel. We reserved a superior sea view room and we're put on the second floor with the view mostly... More

Was this review helpful? Yes 1
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Mrs. Rebecca , Good Evening from Best Western Hotel Paradiso - Naples - Thank you for taking the time to share your experience at Bw. Hotel Paradiso Please accept my apologies for any inconvenience caused, particularly for the Breakfast in few mornings . I am very sorry though to learn that your experience in some other ways did not... More

West Palm Beach, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 14, 2014

If you are all about the views than this place is definitely the best. First view when you walk in the entrance is a great panorama. The young man at the front desk was very friendly and attentive, and something seems to go astray when it comes to booking a room with a view of the sea; because we were... More

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BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, Thank you for choosing the BW. Hotel Paradiso for your recent stay in and for taking your time to submit this review. Constructive guest comments greatly assist us in constantly evaluating the level and quality of our services and facilities and therefore all comments are thoroughly looked into. I am glad that you enjoyed our Restaurant “ Paradisoblanco... More

Whittier, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 31, 2014

we spent 3 days recently (5/19-21) in Naples.This hotel offers a panoramic view of Mt Vesuvus and the bay. It costed us $15 euro for taxi waiting outside hotel to get to downtown but only $10 euro or so for the return trip? There is also a tram (Fenicular?) that takes you down the hill to the city- waterfront(1.3 Euros)... More

Was this review helpful? Yes 2
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, We are delighted to have received you into our facility. Naples and our friendly staff are waiting to welcome her back again. There are still many many sunrises and sunsets to be enjoyed from our terrace Thank you for your kind review Yours sincerely BEST WESTERN Hotel Paradiso Napoli Front Desk Agent Angelo De Carlo More

Guildford, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 26, 2014

Overall the hotel was pretty nice. We drove ourselves from the airport (Naples traffic...OMG!!) and had a bit of a problem finding the hotel due to the crazy roads on the mountain. Views were of course amazing. We could see Vesuvius quite and from the terrace restaurant you have a complete view of the coast. The staff for dinner and... More

Was this review helpful? Yes 2
BW Paradiso N, Guest Relations Manager at BEST WESTERN Hotel Paradiso, responded to this review

Dear Sir, we thank you for your attention given. We are glad that you enjoyed the view from our hotel and restaurant, also the breakfast and dinner . we are sorry that you didn't stay all nights you planned with us, in case if you are planning to return to Naples, please, give us the opportunity to recover of lost... More

Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2014

We had a room on the third floor, later moved to the fourth floor because of work being done on the former. In both rooms a full balcony with utterly splendid views of Vesuvius and Naples. That bumps things up to a 4/5--I mean, who spends all their time in hotels? Rooms were maybe a little small, but kept impeccably... More

Was this review helpful? Yes 2
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, Thank you for choosing Hotel Paradiso for your recent stay in Naples and for taking your time to submit this review. Constructive guest comments greatly assist us in constantly evaluating the level and quality of our services and facilities and therefore all comments are thoroughly looked into,we are very pleased that you enjoyed your stay at our hotel.... More

Cambridge, United Kingdom
2 reviews
1 of 5 stars Reviewed May 15, 2014

The management of the hotel treat their guests like 2nd class citizens. We stayed for 7 nights and only went to the restaurant twice because it was so bad. On both occasions that we went to the restaurant we weren't allowed in because it was hired out for local functions! On the last occasion they forced the guests to eat... More

Was this review helpful? Yes
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Mr .MarK W. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are very sorry for the discomfort had during... More

Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 10, 2014

Where to start... Don't go to this hotel! Rooms are small, airco doesn't work in May due to cost savings, partities/weddings from locals that will keep you up all night, breakfast is really bad, staff not very friendly, terrible internet connection, far away from city center, restaurant and roof terrace blocked for parties/weddings from locals, just 1 other restaurant nearby,... More

Was this review helpful? Yes 1
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Sir, We are disappointed to receive a review such as this. All suggestions are taken on board but we would appreciate you bringing these matters to our attention immediately, during your stay. This time at the Hotel Paradiso was not a good experience but can only reassure you that we consider all comments to continually improve our service. We... More

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Additional Information about BEST WESTERN Hotel Paradiso

Address: Via Catullo 11, I-80122 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Paradiso 4*
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Also Known As:
Best Western Paradiso
Best Western Naples
Naples Best Western

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#17 Business Hotel in Naples #31 Luxury Hotel in Naples
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN Hotel Paradiso, situated on Posillipo Hill, enjoys a spectacular view of the Gulf of Naples, with Vesuvius as a backdrop.Within just 2,500 metres may be found: the San Paolo Stadium, the Mostra D’oltremare exhibition centre, the University of Federico II di Monte Sant’Angelo, the railway station and the Campi Flegrei subway stop. From many rooms, and certainly from our “Terrazza Paradiso" restaurant, following the line of the coast you see Castel dell'Ovo, built around the year 1000 on a small island of tufaceous rock named Megaris. This is where - legend has it - the siren Parthenope, enchanted by the beauty of the surroundings, constructed the city of Naples. Descending the hill, in a few minutes one arrives at the marina of Mergellina and, 200 metres after that, at the subway station. From here there is a good connection to the old city centre and to the central station, from where it is possible, in around 20 minutes, to reach the sites of Ercolano and Pompei. Also on Posillipo Hill, around 2 km from the hotel, and at the end of the incredibly scenic Via Petrarca, is Virgiliano Park with its green areas and wide terraces that look out onto a sheer view of the Marechiaro Sea, and with a clear view of the little island of Nisida. This is a sight of rare beauty for those who love walking or jogging far away from traffic. The rooms, the meeting rooms, and the scenic restaurant with its Mediterranean cuisine and the warm welcome of its staff, all act as guarantees of a pleasant holiday or business trip. ... more   less 
Number of rooms
74

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