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BEST WESTERN Hotel Paradiso

#36 of 187 Hotels in Naples
Certificate of Excellence
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Via Catullo 11, I-80122 Naples, Italy
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1 room 1 guest
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BEST WESTERN Hotel Paradiso
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657 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

My mum and I arrived on a Sunday afternoon for a four night stay earlier this month. The check in was fast and we were advised to take our belongings and settle in and come and receive a welcome drink and local information. So far so good... When we came back downstairs we were given out drinks vouchers and handed... More 

Was this review helpful? Yes
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest , sunny greetings from Naples bay and from BEST WESTERN Hotel Paradiso , we hope that you had a good journey back home. We are pleased to know you appreciated our professional Reception staff (especially Daniela and Domenico) ,the spectacular view from our terrace , from the cleaned rooms and for our unique breakfast. All suggestions are taken... More 

Lagos, Lagos, Nigeria
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Although my review of Naples will be below average, the hotel was welcoming and neat. Didn't have time to eat so I cant comment but its a good CLEAN hotel. Location is about 35min from the Airport and the Wifi was fast. All in all good stay for a Naples Trip

Was this review helpful? Yes
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, Thank you so much for your sharing your excellent experience at BEST WESTERN Hotel Paradiso , we really appreciated all your kind details for each service offered. (good clean hotel - Wifi was fast. ) We are glad that our property met your expectations! Many of our guest choose our Hotel for as a start point to discover... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a week with my boyfriend. The view from our room was beautiful as it is from the rooftop restaurant. We were able to check in as soon as we arrived at 12. The rooms were lovely and modern and always clean. All the staff we came across during our stay were friendly and extremely helpful. Great location... More 

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BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, sunny greetings from Naples bay. We thank you for taking the time to review our Hotel and our services on TripAdvisor. We are happy to know that your stay at BEST WESTERN Hotel Paradiso has exceeded your expectations and you appreciated our helpful and professional staff, our finely and preciously furnished modern rooms, our breakfast and the stunning... More 

Prague, Czech Republic
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel with professional and friendly staff who made our trip to be one of the best I´ve ever experienced. From the very first moment when we very able to check in early morning immediately after our arrival from the airport (greetings and special thanks to Angelo in reception), followed by spotless room with comfy bed, spacious bathroom and great... More 

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BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Mrs. Daniela , Good morning from sunny Naples. We hope that you had a good journey back home. On behalf of the whole team, we would like to thank you for your beautiful words for sharing your experience at BEST WESTERN Hotel Paradiso on TripAdvisor. We are glad to read that you appreciated our Home and our helpful and... More 

sydney, australia
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The view from the hotel restaurant and roof top garden has to be one of the best in Naples. The rooms are an adequate size and the beds are large and comfortable. The bathroom was tiny and dark. The buffet breakfast was very good with hot and cold choices, juices, cereal , yoghurt, eggs etc. The hotel is reached by... More 

Was this review helpful? Yes
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, thank you for choosing us and for sharing your experience at BW Hotel Paradiso, and your valuable informations. We will be glade to have You as our guest as soon as possible. Best regards BEST WESTERN Hotel Paradiso Napoli Front Desk Agent Angelo De Carlo More 

1 review
5 of 5 stars Reviewed 1 week ago

Great little hotel with a brilliant view of the city . Neat rooms and an excellent staff. Special thanks to Daniela & Angelo to plan our trip to Sorrento. It's a beautiful part of the world. The hotel is around 2kms from the marina. Taxis available all round the clock. Would definitely recommend.

Was this review helpful? Yes
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, Thank you for your comments and I am very pleased you had a good time during your stay with us and in Sorrento like our advice. I hope you will visit again. Kind regards BEST WESTERN Hotel Paradiso Napoli Front Desk Agent Angelo De Carlo More 

Askim, Sweden
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

This Hotel has a very nice view. And that's about all good there is to say about it. The rooms are ok and clean. But there is far to few power outlets to be able to charge all your stuff. And to make matters worse - when you turn of the lights to sleep - all power outlets except the... More 

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BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Sir, We are disappointed to receive a review such as this. All suggestions are taken on board but we would appreciate you bringing these matters to our attention immediately, during your stay. This time at the Hotel Paradiso was not a good experience but can only reassure you that we consider all comments to continually improve our service. Now... More 

Eugene, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

So there were many many positives to this hotel: -they had great views -amazing furnishing, and a great roof top resturant -bathrooms are large, and come with many comfort items -the beds have some spring and some cushion Negatives (slight) -the wifi was iffy and made me re-log in frequently it also would not work in my bed -the front... More 

Was this review helpful? Yes 1
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Mrs. Amanda , good afternoon from sunny Naples city, we hope you had a good journey back home. We are very glad and proud of reading your positive review, so first of all I would like to thank you for your review on tripadvisor on behalf of the BEST WESTERN Hotel Paradiso We are pleased to know that you... More 

Winnipeg, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2015

Found the hotel easily due to excellent signage along the way. Secure parking was conveniently located right across the street (for a charge of course, this is Italy after all). Restaurant has a spectacular view of the Bay of Naples which is amazing both night and day. The breakfast (which is included) is fantastic both in quality and variety. All... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear kind guest, Thank you so much for your sharing your recent and excellent experience at Best Western Hotel Paridiso in Naples. we really appreciated all your kind details for each service offered and for our location we are glad that our property fully met your expectations! Many of our guest choose the Hotel Paradiso House for as a start... More 

Palma de Mallorca, Spain
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 23, 2015

It certainly didn't earn it! Not as clean as I would wish for. I hate finding hair belonging to previous guests waiting for me in the bathroom and when I find underwear... Rating goes right down. What else can I say? Seriously! View is maybe stunning, but nothing else.

Was this review helpful? Yes
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, We hope you had a nice journey back home. Our hotel Team and our houseskiper are already aware about your complaints during your stay, and we know that the Front Office staff already apologize regarding your bad experience with us. In fact, it’ a pity that your shared your comments upon check-out , we could definitely provide several... More 

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