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Hotel San Germano

Via Beccadelli 41, 80125 Naples, Italy (Formerly BEST WESTERN San Germano)
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1 room 1 guest
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211 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
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Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 19, 2015

Nice enough hotel and friendly staff but it is located in a difficult to get to part of town if you don't use taxis. WiFi mostly in all of the hotel but can get weak the higher and further back you go in the hotel. We were well looked after for a conference and they kept us supplied with Italian... More 

Level Contributor
141 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed November 25, 2014

I stayed in the hotel for one day and it was good for what I needed. There were some small issues - hot water were not hot enough and the restaurant - it was a sunday - had a very limited choice only one dish. Breakfasat was good and sufficient and the hotel staff is friendly and helpful.

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

Nice hotel, but in the wrong place. The city is dirty and covered in graffiti and my wife at times felt intimidated on the walk to and from the metro station of Bagnoli. The hotel, however, was a haven. We were booked for B&B for one week in July 2014. The hotel is nice with very helpful, polite staff whom,... More 

giovanni v, General Manager at Hotel San Germano, responded to this review

Dear Guest We apologize for any inconvenience. We would like to invite you again at our hotel for a experience better and offer you a special rate for your stay We remain at your disposal for any need and wish you a happy summer Giovanni Vannella GM Best Western Hotel San Germano Napoli More 

Arezzo, Italy
Level Contributor
349 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed July 28, 2014

Very friendly staff and check in . We stayed only 1 night as a stop over to our way to Puglia. Hotel pet friendly , imperative for us having 4 small dogs. We arrived rather late at 23.00 but no problem at all . Good size room with a balcony and very comfortable bed ! Breakfast until 10 and plenty... More 

giovanni v, Manager at Hotel San Germano, responded to this review

Dear guest, we remember with affection your dogs and we want that they are happy in our hotels.The next time ask us everything you need to eat and sleep for them ,with Best Western,they are welcome! Best Regards Giovanni Vannella Direttore Best Western Hotel san Germano Napoli More 

Cairo, Egypt
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 25, 2014

Hotel is far from down town , area is not nice on a highway . Staff are friendly breakfast poor and rooms are ok Recommended for travellers going to the oltremare exhibition who is 10 minutes walking I did not pay as I was invited but I guess the price was very cheap

Helpful? 1
giovanni v, General Manager at Hotel San Germano, responded to this review

Dear guest, thanks for your comment. We hope to see you again in our hotel and for every need, I and my staff are at your disposal. Best regards Gm Giovanni Vannella More 

Newmarket, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 26, 2013

Stayed in Naples September 26 to 28th 2013 at Best Western San Germano. Hotel was excellent but the area the hotel was in was unsafe and dirty. The staff were helpful and friendly. Dinner very good at hotel with singer and piano player. Breakfasts were very good. Paid extra for a meal outside of hotel but not worth paying extra... More 

Raleigh, North Carolina
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 15, 2013 via mobile

Not gonna lie, I could barely sleep because this place was so sketchy! We arrived very late at night after driving in from Florence. The area of town is very unsafe and there was a prostitute working the entrance. The rooms were tiny and smelled awful. The bathroom was surprising clean but I didn't stay long enough to see any... More 

Helpful? 3

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22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 30, 2013

If you ever get a hotel in Italy with helpful and friendly people it is this Best Western San Germano in Naples. They are ofcourse blundering people but quick to act & correction. We opened room allotted to us to find a guest already in. With apologies matter corrected. TV not working - just one complaint and behold changed. Other... More 

Moscow, Russia
1 review
5 of 5 stars Reviewed September 10, 2013

Excellent hotel. The room was always perfectly cleaned in the morning, replenished mini-bar. I want to estimate one person Anna from the 4th floor (very kind a big professional in her sphere) Diverse cuisine (international breakfast) Hot snutelloy croissants, coffee is prepared especially for you. Each is treated as a special guest. You can also dine at the hotel. Retsepshon... More 

Istanbul, Turkey
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 21, 2013

I stayed at San Germano only one night and I tasted breakfast. It was good with some fresh cakes and fruits in addition to cheese, ham, cornflakes etc. It is also close to the center of Naples. However, internet connection is poor in rooms but OK in corridors and at the lobby.

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Hotel & grounds (1)
Room/suite (1)
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