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Holiday Inn Naples

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Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
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Holiday Inn Naples
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Holiday Inn Naples
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609 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lund, Sweden
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel is located in an industrial area and the area feels more than insecure also during daytime. Wouldn t even dream about going out in the evening. My room was terrible, very very small and located in front of a service room. No place for my suitcase and the flush to the toilet didn t work, had to use... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

My mom and I we're originally going to stay at a resort in ischia but once we got there we quickly found another hotel. We ended up coming to the Holiday Inn and are so thankful we did. The hotel staff is so kind and helpful. The also have a shuttle service that is outstanding.. Eduardo led us to the... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear CaliGirlNetta Thank you for your lovely review. I was pleased to learn that the overall impression about the hotel was very good, particularly the helpfulness of the hotel staff . I am also happy to know that you appreciated our free shuttle service. Thank you once again for taking the time to share your experience and I sincerely hope... More 

Temple City, California
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived n the actual checked in was fast, it was also close to the hotel maybe 10 to 15 min. Tops ...in a taxi. We pay 15£ , the room was spacious pretty nice room I would say..We arrive late n we were tired, the restaurant was closed so we just head to our room n the stayed was... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Mr. holland2829 Thank you for your feedback about your stay at the Holiday Inn Naples. I was pleased to learn that the overall impression about the hotel was good, in particular the services provided and the hotel staff. About our location I know that it not seems to be as attractive as some areas of the center, but this... More 

Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Second time here for business. Easy access to "Tangenziale" and autostrada, and very close to train station. Very good check in. Room was very warm, couldnt open windows. Bed comfortable and bathroom was kept clean. Location and surrounding are dubious, but go out on lowest floor, and walk down into town for some restaurants and cafes. Good free internet. The... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Mr. TravellinVal Thank you for your feedback about your stay at the Holiday Inn Naples. I was pleased to learn that the overall impression about the hotel was good. About our location I know that it not seems to be as attractive as some areas of the center, but this is a location convenient to move, close to the... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Nice hotel with friendly and supporting staff but a little bit far from city center in business area of the Napoli. Rooms are well equipped and maintened. Big thank you to all people that made my stay comfortable and like at home.

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Ольга Т Thank you for your feedback about your stay at Holiday Inn Naples. I’m very pleased to know that you have enjoy it, in particular our staff and our rooms, unless you did not like the location. However, we are proud to offer to our customers our free of charge shuttle service that easily connects the hotel with... More 

Riyadh, Saudi Arabia
Top Contributor
56 reviews 56 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 15, 2015

Stayed here with my wife for one night during our trip to Naples. Driving to the hotel was easy, however we found the area beside the hotel to be very insecure/dubious. Hotel itself has a garage, and we would recommend that you park there for the safety of your car! (parking is 15 Euros per night) Room was standard... Nothing... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Edomon Thank you for your feedback about your stay at the Holiday Inn Naples. About our location I know that it not seems to be as attractive as some areas of the center, but this is a location convenient to move, close to the railway station and to the airport, and then, with our complimentary shuttle service is easy... More 

France
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 5, 2015

We spent one night here as it was convenient for the airport. We were delayed arriving into Naples so were outside the free shuttle bus time, published on their website but a taxi from the airport cost 20 Euros. The Reception staff were efficient a friendly and check in and out went smoothly. The room was large and comfortable with... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear MugoH Thank you very much for your review. We really appreciated it. I was very happy to learn that the overall impression about the hotel was good; we were pleased to know that you appreciated our rooms and our reception staff. We apologize for your comments about our breakfast service and I can assure that in this regard proper... More 

Bangor, United States
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 4, 2015

I am a platinum member and was upgraded to a suite on both my stays at this hotel which was greatly appreciated. The room both times was outstanding as was the service. The beds were heavenly compared to most of the hotels I stayed at in Italy. The free internet worked great and was fast enough to meet my requirements.... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Robert O Thank you for choosing Holiday Inn Naples and for your positive comments and your very good rating. We really appreciated! I hope we will have the opportunity to welcoming you again in occasion of your next trip to Naples. Kind regards. Alessandro Geminiani, General Manager More 

Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 20, 2014

The hotel turned out to be exactly as expected. An average 3 star with average services. Definitely not bad but not outstanding either. The breakfast selection is quite narrow. I hoped to find some special local items but there was just one or two. The tables are not clean, twice we got a table with large coffee marks on the... More 

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Lucie K Thank you for taking the time and trouble to share your feedback on your recent stay at the Holiday Inn Naples I would like to thank you for having mentioned your appreciation about our location near the train station and the beautiful view from your room. We apologize for your comments about our restaurant service and I... More 

McCook Lake, SD
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 9, 2014

We booked this hotel for its proximity to the train station and airport, as it was just a quick night's stay before heading back to the states. However, the free shuttle service to the airport did not begin until 9 am, which is rather worthless for any morning flights. The area does not seem to have many restaurants nearby, but... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear legogirl77 Thank you for taking the time and trouble to share your feedback on your recent stay at the Holiday Inn Naples. Thank you for your positive comments about our location. We apologize for your comments about our free shuttle service. We are proud that Holiday Inn is the only hotel in Naples to offer a free shuttle but... More 

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