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Holiday Inn Naples

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Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
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Holiday Inn Naples
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709 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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United Kingdom
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is a few kilometers outside of the old town and the common areas are quite smart. The breakfast is good. The rooms are looking a bit jaded and need a spruce up. There is parking at a charge. There is no pool. The general area around the hotel is grotty. There is a good and reasonably priced restaurant... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Reception was very helpful. Our room was brilliant. The restaurant staff and pianist were exceptional. A special mention for Aldo and Suzie who made our stay extra special. The food was excellent with evening meals accompanied by the pianist which created a nice ambience.

Was this review helpful? Yes
Manager-Hotel-Invest, General Manager at Holiday Inn Naples, responded to this review

Dear Charles L Thank you for your great feedback following your recent stay with us. I am very glad to know that you loved our room, our helpful and professional staff and the quality of our food. I have shared your review with my whole team. We are very much grateful for your compliments. I hope you will join us... More 

Ankara, Turkey
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful hotel and wonderful staff. Hotel has a small but adequate sports room and spa. Rooms are spacious, equipped with kettle station. The hotel restaurant has excellent food and service with very good prices. It also provides outside seating. Service staff is friendly and very helpful. A good night sleep is guaranteed, with the provided pillow choices and noise-free rooms.

Was this review helpful? Yes
Manager-Hotel-Invest, General Manager at Holiday Inn Naples, responded to this review

Dear Ash k, Thank you very much for sharing your feedback about your recent stay. I am pleased to learn you had a great experience with us and I am happy you appreciated our spacious room and our pillows menu, the quality of food served in the Victor's terrace during summer and the positive attitude of our staff. We hope... More 

plymouth
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I really enjoyed this hotel. The reception staff were very friendly and upgraded us right away without asking, as we are Platinum guests. When we got to our room, they left us water, wine and a selection of biscuits. The amenities were great and the bar and food area was very modern and we liked they had... More 

Was this review helpful? Yes
Manager-Hotel-Invest, General Manager at Holiday Inn Naples, responded to this review

Dear PlymouthSmiler, Thank you so much for your review of our hotel. We appreciate your loyalty as a Platinum Elite IHG® Rewards Club member. I am very happy to hear you enjoyed your room, the quality of our food and the bar area where every evening guests can enjoy live music entertainment. For the next time, I would suggest to... More 

Florence, Italy
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel experience overall was great. Clean hotel, great commodities, and awesome air conditioning. Very economical and not too far from anything. Our one true highlight came when we tried to take the free holiday Inn shuttle to the center of town. My friend and I were scheduled and a group of 8 tried to get on after us and... More 

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Manager-Hotel-Invest, General Manager at Holiday Inn Naples, responded to this review

Dear Rhystatic, Thank you very much for sharing your feedback about your recent stay at Holiday Inn Naples. I am very happy to hear you had a great experience with us and that you appreciated our rooms and facilities and I will surely share with Francesco your nice words about him. We hope you will visit us again for another... More 

Cancun
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Needed a hotel to stay close to the airport and thought Holiday Inn would be a good choice. Check in took forevee. A nice room but as with everywhere in Italy everything closes at 2 pm. Nowhere to go for lunch or shop or anything. To top it all off we were informed that there would be no shuttle to... More 

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Travelers are raving about these Naples hotels

Navarre, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is clean and nice, the rooms are decent size but nothing fancy. The Restaurant is very nice and you can eat outside - I will say that the Restaurant staff is very friendly to interact with. Due to the size of the hotel and its inexpensive rates, it gets really busy and the front desk seems overwhelmed at... More 

Was this review helpful? Yes
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Jan K Many thanks for you review. I am really glad that you enjoyed your stay in our hotel. I am happy because you appreciated the courtesy and helpfulness of our Restaurant staff, the cleaness of our hotel and the quality of our food, served also in a relaxing external area. I sincerely hope to see you soon in... More 

durham
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having driven up from the keys we arrived at the holiday Inn. Having stayed in many holiday Inn' s across the USA we were not disappointed .checking in was efficient the room was large and clean . Great breakfast just what you need to start your day, pool area was immaculate .. What more can I say fab stay .

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear roxycook Thanks a lot for your review about your stay at Holiday inn Naples. I am happy that you enjoyed the quality of our service and our facilities. I would like to thank you for your appreciation about our rooms and our breakfast I hope we will have the opportunity to welcoming you again in Naples. Kind regards. Alessandro... More 

Hobart
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed for one night en route out of Naples. Expected something basic, run down and maybe not so clean in a bad location. Instead we got a really nice room, very clean and modern, very good and well-priced food in a nice restaurant, helpful staff. Very good value for money. Neighborhood isn't great but it's a hotel for travelers and/... More 

Was this review helpful? Yes
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear KMTas, Many thanks for you great review. I am really glad that you enjoyed your stay in our hotel. I am really happy because you appreciated the courtesy and helpfulness of our staff, the cleaness of our rooms and the quality of our food. I am particularly proud to listen you good feedback about our Spa I sincerely hope... More 

Uk
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 25, 2015

A large hotel , part of a big chain with a surprisingly varied and nice quality breakfast. Rooms large and clean. Staff helpful and friendly. The location is an issue , especially if you were traveling alone. Beds was comfortable , with nice pillows. There is a free shuttle service to the port, the station and airport. I wish we... More 

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear skiersuk Thanks for the review about your stay at Holiday Inn Naples. I am glad we exceeded your expectations and I was really pleased to listen your appreciation about our breakfast, rooms, restaurant and our free shuttle service. I am also proud to know you found our staff very helpful and friendly. Regarding our location, I know that our... More 

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