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All 193 Naples hotels

Holiday Inn Naples

4.0 of 5 Hotel   |   Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
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55%
Ranked #71 of 193 hotels in Naples
A recent review
4 of 5 stars reviewed 2 days ago
Michael M
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  • Reviews (472)
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472 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here in September 2012 as an overnight stay before our flight home to the UK from Naples airport. The hotel was nice enough with good food in the restaurant. I remember the hotel being over run with the Chinese. They were everywhere during our stay and left in 5 coaches the next morning. The check in desk were... More

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1 review
1 of 5 stars Reviewed 1 week ago

Last time I book here in this hotel at least in Naples. Mr Luca C. has NOT good behavior neither deserves to speak with customers Many problems with the customer service He forgot the customer satisfaction must be the priority to follow Please don't book here when there are a lot of kindly hotels in Naples

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Manager-Hotel-Invest, General Manager at Holiday Inn Naples, responded to this review

Dear Luis, Upon reading your review, I contacted you immediately as you were still a guest of ours and I gave my total availability at any time to clarify the episode. At 10pm you contacted me and I was able to meet you. After 10 minutes of conversation at the bar I was under the impression that everything was clarified... More

Newcastle upon Tyne, UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 12 nights, and had a wonderful time. The hotel is furnished to a higher standard than the rates would suggest, and the staff were consistently helpful and welcoming. The included breakfast buffet had a wide selection of good quality, largely local produce. We also ate in the hotel restaurant a couple of times,... More

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear sjhoward Thank you very much for your beautiful review. We really appreciated it. I was very happy to learn that the overall impression about the hotel was very good; we were pleased to know that you appreciated our location and the services provided in our hotel. I am also pleased to read your positive feedback about our staff. Thank... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have recently returned from a 6 night stay in the Naples Holiday Inn. My stay there was completely stress free. The other reviews regarding the surrounding area are enough to put anyone off, but I walked the 15 minute walk from the hotel to Garibaldi station several times (occasionally at night) and all I saw were business people in... More

Was this review helpful? Yes 3
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear A B Thank you for the time spent writing your positive review. First of all I would like to thank you for having mentioned your objective feedback about our location and regarding the surrounding area. I am also very proud to listen so kind word about the professionalism and helpfulness of our staff. Thank you for recommending Holiday Inn... More

Huntington, West Virginia
Top Contributor
53 reviews 53 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a last minute addition to our trip when our flights were cancelled and we had to fly to Naples instead of Rome to catch our cruise ship. Had a friend find an affordable hotel close to the airport and she reserved a room for us for one night. The hotel was clean and the staff at the front... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear JennyHonaker Thank you for taking the time and trouble to share your feedback on your recent stay at the Holiday Inn Naples I know that our location not seems to be as attractive as some areas of the center, but this is a location convenient to move, close to the railway station and to the airport, and then, with... More

Minocqua, Wisconsin
Contributor
19 reviews 19 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 9, 2014

This is a gem in the heart of Naples. We finished our Italy tour and had booked an overnight in Naples before we flew home the next day. We had been "warned" by our tour guide that Naples can be a rough place so we were really concerned about our stay. We were PLEASANTLY surprised. This hotel is great --... More

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Manager-Hotel-Invest, General Manager at Holiday Inn Naples, responded to this review

Dear Rufus54548, Thank you for your review and to have chosen for Holiday Inn Naples! I am delighted to read such a gleaming report of our great Hotel, cleanliness, design and nice Bistrot Victor restaurant. Your advice and suggestions will be of great help for future guests in order to get more familiar with location, connections and our facilities. I... More

Milan, Italy
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 28, 2014

The hotel is nice, a typical international hotel (which are way better than small italian style hotels). Furnitures are new. The hotel has a really nice restaurant with grand piano and a big buffet for just 10 euros. The hotel is situated in a business area which is really nice, even in the week end nights. Basically there is a... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Fabrizio Thank you for the time spent writing your positive review. I would like to thank you for having mentioned your appreciation about our hotel and our internal restaurant Bistrot Victor. I am also pleased to know that you appreciated our location and our staff. I hope we will have the opportunity to welcoming you again in occasion of... More

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 24, 2014

Stayed here last weekend - very friendly hotel and nice public areas super breakfast and very nice rooms with good showers and facilities. Shuttle via airport and town centre worked really well. Location near a convention centre on one side but derelict area on other side. Local train station a bit hard to locate as no sign but worked out... More

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Richard M Thank you very much for your beautiful review. We really appreciated it. I was very happy to learn that the overall impression about the hotel was very good; we were pleased to know that you appreciated our scheduled free shuttle service and that you highlighted your positive experience about our nice rooms and our breakfast. I know... More

San Francisco, California
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 18, 2014

I do not recommend the Holliday Inn hotel. I occupied the room 1610 for the night of June 9th, 2014. The first agent who receives me was very friendly. He confides me to his colleague. This one had certainly never met a French in his life. She begins by refusing my Californian driving license then observes with hesitation my French... More

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IHGCare, Guest Relations Manager at Holiday Inn Naples, responded to this review

Dear PaulLarmond, Thank you for staying with us and for taking the time to post a review regarding our hotel. I'm glad that you liked our rooms and breakfast. It is truly regrettable that the level of service you have received from our staff fell below your expectations. I have taken your comments into account including the one regarding your... More

Victoria Point, Australia
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 11, 2014

Stayed here overnight 10/6/14. Arrived with a hire car, asked to leave our keys with the attendant which we did. He said he'd bring the car up from their 'secure' garage when we were ready to leave this morning. It took at least 20 minutes for the car to arrive. We got underway to just around the corner to set... More

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Aileen H I am sorry to hear about the issue experienced in our parking facilities. Unfortunately there is no record or mentioning in the report book of the problem had and although investigated immediately I am afraid we are not able to track the details of what could have happened any longer. I am glad you appreciated our food... More

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Additional Information about Holiday Inn Naples

Address: Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Naples 4*
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Also Known As:
Holiday Inn Naples Hotel Naples
Naples Holiday Inn

211 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Naples #40 Luxury Hotel in Naples
Hotel Class
Official Description (provided by the hotel)
We look forward to welcoming you to the Holiday Inn Naples hotel for a stay in the heart of the modern Centro Direzionale, a few minutes from the centre of Naples. From Monday to Saturday, the complimentary shuttle service on a schedule basis, will take your stress out of driving and drop you off at the Naples Capodichino International Airport, Naples Centrale rail station and the city centre (ask the hotel reception for the timetable). Holiday Inn Naples boasts conference and event facilities for up to 300 delegates with 18 bright meeting rooms all equipped with free Wi-Fi Internet access. While you are our guest, take a moment to yourself and visit the Health & Fitness Centre with gym, sauna and relaxing massages. If you are wellness lover, hop on a ferry and make time for a trip to Ischia Island and its many beautiful thermal spa. If you are a fan of good Neapolitan food, our Chef will amaze you with its wide selection of starters, desserts and numerous delicious dishes available at the Bistrot Victor restaurant. The Bellini Bar and its terrace with Sky TV, offers cocktails, aperitifs and snacks accompanied by live music every night for a relaxing evening with friends and colleagues. Treat yourself to a stay in one of our comfortable Standard and Executive Rooms or Suites and Business Suites, all equipped with free Internet access and Mediaset Premium movie and football channels. ... more   less 
Number of rooms
325

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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