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Holiday Inn Naples

4.0 of 5 Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
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Holiday Inn Naples
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Holiday Inn Naples
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518 reviews from our community

Traveler rating
    84
    191
    168
    42
    33
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62
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staffordshire
Contributor
20 reviews 20 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed for 7 nights 14th - 21st October. This was our 2nd visit to Naples and having been happy with our last stay at the hotel in 2008, we booked again for this trip. We were not disappointed. Stayed in Junior Suite this time which was spacious (although the decor was a little drab). Huge bed - slightly firmer than... More

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Southampton, United Kingdom
Top Contributor
61 reviews 61 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is conveniently close to the airport - our taxi fare was 20 Euro from the airport and 25 Euro to the (somewhat nearer) airport car rental. Based on the comments of other travellers and that difference in fares I do wonder if taxi companies are taking advantage of HI guests travelling from the hotel - I do hope... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Nice hotel, great service! The front desk staff are very nice and happy to help with any question. The rooms are nice and clean. The hotel lobby is beautiful. We loved it. 👑😊😊😊😊😊😊😊😊............

Was this review helpful? Yes
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Mireille t Thank you very much for your beautiful review. We really appreciated it. I was very happy to learn that the overall impression about the hotel was very good; we were pleased to know that you appreciated our lobby, our rooms and the services provided in our hotel. I am also pleased to read your positive feedback about... More

Chico, CA
Top Contributor
92 reviews 92 reviews
49 hotel reviews
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed 1 week ago

We only stayed here because we were taking an early flight out of Naples airport. We had spent 24 wonderful days in Italy and just needed a clean spot to hang our head for the night! Thinking Holiday Inn was fine and the reviews decent we decided upon this hotel. Check in went smoothly and we were given our room... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear ccinchico I am sorry to hear that your stay was totally negative. Unfortunately what happened to you should never happen to anyone, I cannot find the words to tell you how sorry I am. What however makes me even more sorry is the fact that you have not appreciated any alternative. My staff is trained to find alternative solutions... More

Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is acceptable for a one-night stay before a flight, but only given a lack of acceptable alternatives. Our room was clean, but we had considerable difficulty accessing it without a long wait for elevators ill-equipped to accommodate the traffic. The restaurant had a terrific atmosphere, featuring a live pianist. Service, food quality and value, however, were all lacking.... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear sjy30 Thank you for the time spent in writing your review. About our airport shuttle service I have to underline that in our website is clearly written: “From Monday to Saturday, the complimentary shuttle service on a schedule basis, will take your stress out of driving and drop you off at the Naples Capodichino International Airport, […] (ask the... More

GAINESVILLE
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed one night in September before an early morning flight. There is not much to choose from near the Naples airport and based on reviews, this seemed the best alternative. Fortunately we arrived by taxi because it would be hard to find on our own, tucked in a mainly industrial area behind a parking garage. We... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear RobertGainesville Thank you for taking the time and trouble to share your feedback on your recent stay at the Holiday Inn Naples I would like to thank you for having mentioned your appreciation about the attitude of the staff and the cleaning of our rooms. Thank you once again for recommending Holiday Inn Naples, I hope we will have... More

New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me start by saying that this is the first TripAdvisor review I am just compelled to write. I stayed for a two nights with friends, and the service could not have been worse. Especially at the restaurant. The staff is terribly (and I mean terribly!) rude, and treats you not as paying guests, but as annoying intruders. One of... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Naples, responded to this review

Dear mvb32, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

York, United Kingdom
Top Contributor
75 reviews 75 reviews
19 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 1 night before an early flight. Staff are friendly and helpful. Rooms are clean and of average size. Beds slightly too hard on a personal basis. It's ok for a stopover but wouldn't want to stay a week. Have given it a 'very good' based more on the price payed. Located in the business area but not too far... More

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Gerry C Thank you for taking the time and trouble to share your feedback on your recent stay at the Holiday Inn Naples. Thank you for your positive comments about our helpful and friendly staff and our clean and comfortable rooms. I know that our location not seems to be as attractive as some areas of the center, but... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I wish I had paid attention on some of the reviews here about the location, I got there late at night and it was SUPER scary, dirty with prostitutes on the street and all these movie scenes. Really didn't like it at all and wished I had picked a place where I could walk to a restaurant or something but... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Juliana R Thank you for taking the time and trouble to share your feedback on your recent stay at the Holiday Inn Naples With reference to your comment about “dirty street with prostitutes”, I should point out that the mentioned street is not the same in which is located our hotel; that street is on the other side of... More

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am writing this as a second time guest of the same hotel. The first time that I visited was in Feb 2014. There were definite signs of degradation in quality of service this time around. Maybe they were busier this time? but that's no excuse if you are in the hospitality industry. For my next visit I will definitely... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Naples, responded to this review

Dear crisfurtado, Thank you for your recent stay with us and for reviewing our property. I am happy to know that you found our rooms clean and that you enjoyed the food selection. On the other hand, please accept our sincerest apologies for any inconvenience the level of service you received, noise challenges and the Internet service may have caused... More

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Additional Information about Holiday Inn Naples

Address: Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Naples 4*
Number of rooms: 325
Reservation Options:
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Also Known As:
Holiday Inn Naples Hotel Naples
Naples Holiday Inn

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