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Holiday Inn Naples

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Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
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Holiday Inn Naples
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Holiday Inn Naples
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658 reviews from our community

Traveler rating
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    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kingswinford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed the night before our flight home. We parked our car at the hotel which was valet 15 euro The bar area is lovely as is the outside space. There is a good choice of menu of good quality food. Our room was upgraded to a suite including wine and biscuits. 10 minutes to the airport.... More 

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Netanya, Israel
1 review
4 of 5 stars Reviewed 1 week ago

We stayed there between 15/5-18/5, The rooms are clean and well equiped, the staff is nice and the Breakfest was rich. I would like to mention one front desk employee - her name is Elenora, she is very nice and kind, speaks very good english (which is not very common in naples) and she guided us with all we needed,... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear doroni83 Thank you for your feedback about your stay at the Holiday Inn Naples. I am pleased to know you appreciated our clean and comfortable rooms, our rich buffet breakfast and in particular the courtesy of our staff. It will be a pleasure to extend to them and in particular to Eleonora your compliments. I hope we will have... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Driving to the hotel from the airport was awful and it is situated in a grotty business district! To be fair to the hotel the service was very good and the food great. But the location is awful! Rubbish and derelict buildings!

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La Forclaz, France
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

Stayed 3 nights with a group of student in a school trip. The hotel itself is quite nice, good quality of rooms and service. Breakfast excellent and with plenty of choice available. However the situation of the hotel is far from the best. Despite being located in the business area of the city the surrounding are dirty, decaying and the... More 

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Bangalore, Karnataka, India
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for four nights, from April 29th. We were a family of three and booked a two double-beds room. Our room was on the 17th floor and had a brilliant view of Mt Vesuvius. Rooms are very good and cleaned regularly on time. Breakfast was complimentary and average with a few hot options as well. The location is... More 

Was this review helpful? Yes 2
Bangkok
Top Contributor
280 reviews 280 reviews
63 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is great, the staff is also great and very helpful for all your needs. The service over breakfast is great. However during the fiesta (15.00-17.00) there is no bar, no restaurant open. That is Italian custody. We had booked a hotel in the city centre, though by mistake the 'Agenzie 365' at the Central Station made a mistake,... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Ch B Thank you for your review. I was pleased to learn that the overall impression about the hotel was very good, in particular that you appreciated our staff and the quality of our service. I know that our location not seems to be as attractive as some areas of the center, but this is a location convenient to... More 

North Bay
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were sent to this hotel by the Alitalia staff after a fiasco with flights. The front desk staff were nice but the restaurant staff were not. We felt like second class citizens. I guess the airline pays for the cheapest meals and so the selection was very poor and not very good. The hotel itself is in a poor... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Joanne T It is truly regrettable that the level of service you have received from our staff is below your expectations. I can assure there are no second class guest in our hotel. Unfortunately the Alitalia staff call us just 10 minutes before the group arrival and we have had to arrange accommodation and dinner in a very short... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and I had a great holiday in Naples in April, including a very pleasant stay at the Holiday Inn Naples. Our first impressions were of a towering 325-room hotel in the business district, crowded with groups of business people and students. But this was soon changed by the friendly, helpful, customer-focused 'service with a smile' of Antonio Feola... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Dalim Thank you for have chosen our Holiday Inn Naples for your recent stay. I am pleased to know that you appreciated the quality of the service at our hotel and the attitude of the staff and in particular of Antonio Feola whom I will extend personally your compliments. I know that our location does not seem so attractive... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Traveled all of italy this May 2015, even stayed at multiple Holiday Inns this one is not that great, Naples is not that great either, traffic to Naples and in naples was terrible compared to the rest of italy The front of the hotel is in a very dumpy area, but what is weird is when you get in the... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Melissa S Thank you for have chosen our Holiday Inn Naples for your recent stay. First of all, I have to highlight that Sorrento and Naples are so different from each other that you cannot compare them. I know that our location not seems to be as attractive as some areas of the center, but this is a location... More 

Top Contributor
83 reviews 83 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are ok , the staff was friendly and the breakfast was good. But... the hotel has a few problems: 1.The location is not a very nice location to go out at night. 2. Most of the time you will spend in the hotel you'll spend in waiting for the elevators. 3. There is not enough staff in the... More 

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear kar808 Thank you for have chosen our Holyday Inn Naples for your recent stay. I am pleased to know you appreciated the attitude of the staff and the quality of our rooms and breakfast. I know that our location not seems to be as attractive as some areas of the center, but this is a location convenient to move,... More 

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