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Holiday Inn Naples

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Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
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Holiday Inn Naples
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690 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Navarre, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is clean and nice, the rooms are decent size but nothing fancy. The Restaurant is very nice and you can eat outside - I will say that the Restaurant staff is very friendly to interact with. Due to the size of the hotel and its inexpensive rates, it gets really busy and the front desk seems overwhelmed at... More 

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durham
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Having driven up from the keys we arrived at the holiday Inn. Having stayed in many holiday Inn' s across the USA we were not disappointed .checking in was efficient the room was large and clean . Great breakfast just what you need to start your day, pool area was immaculate .. What more can I say fab stay .

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Hobart
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for one night en route out of Naples. Expected something basic, run down and maybe not so clean in a bad location. Instead we got a really nice room, very clean and modern, very good and well-priced food in a nice restaurant, helpful staff. Very good value for money. Neighborhood isn't great but it's a hotel for travelers and/... More 

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Uk
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A large hotel , part of a big chain with a surprisingly varied and nice quality breakfast. Rooms large and clean. Staff helpful and friendly. The location is an issue , especially if you were traveling alone. Beds was comfortable , with nice pillows. There is a free shuttle service to the port, the station and airport. I wish we... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The room: we got 1706, a nice big room on the 17th floor with a view of Mt. Vesuvius to our left and glimpses of the Gulf of Naples in front. The front desk was apologetic, "we don't have good views" but I think Mt. V counts :-) The food was good. At dinner we waited for a bit before... More 

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear RamblingRahul Thank you for your beautiful feedback about your stay at Holiday Inn Naples. I am glad we exceeded your expectations and I am really pleased to listen your appreciation about our staff and service and in particular about our Restaurant Manager Aldo and Luca at the front desk, whom I will extend your compliments. I am proud to... More 

New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

very poorly located. no point in staying in a village even by paying a little less. the hotel doesnt even offer water. a mere inquiry on how to get water ends up in a Butler to your room with a 8 euro bill for a 500 ml water and one doesnt have a right to refuse because it will be... More 

Was this review helpful? Yes 1

Travelers are raving about these Naples hotels

San Rafael, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The location was not a problem for us. What was disturbing was the staff. We have stayed at many, many Holiday Inns but have never encountered so many aloof and apparently uncaring staff. From registration to departure the staff never made us feel welcomed or appreciated. We had reserved 2 beds a month before our arrival. We were given an... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Rooms are very small , reception staff quite indifferent . Location average, far from sight seeing places. Restaurant is good. Bar too is just average.Hotel provides shuttle service at long intervals and for very limited seats on first cum first serve basis to town centere ; driver was far from courteous and asking for tip openly!

Was this review helpful? Yes 2
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Rakesh U Thanks for the review about your stay at Holiday Inn Naples. I am very sorry that you did not feel well in our property. Regarding our location, I know that our location does not appear to be as attractive as some areas of the center, but this is a location convenient to move, close to the railway... More 

Los Angeles
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Alright I agree with many of the reviewers the hotel is situated in a sketchy neighborhood, away from the main city, and pretty much no attractions nearby. Despite these I feel you forget that the hotel still equates to a better stay then many of the hotels in downtown Naples. Upon on checking in it can be a mad house... More 

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Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear FlightByNight7 Thank you for your feedback about your stay at the Holiday Inn Naples. I am glad we exceeded your expectations and I was really pleased to listen your appreciation about our rooms, restaurant and our free shuttle service. I am also proud to know you found our staff very patient, courteous, and professional. I hope we will have... More 

Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to meet friends at Naples Airport before a trip in the south of Italy and found Holiday Inn the ideal place to stay. In fact we stayed there on two occasions (May and June). It is a short trip from the airport and the hotel has a shuttle bus to key parts of Naples including the Airport. Rooms are... More 

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Palag Thanks a lot for your review about your stay at Holiday inn Naples and thank you for choosing our hotel twice. I am happy that you enjoyed the quality of our service. I know that our location not seems to be as attractive as some areas of the center, but this is a location convenient to move, close... More 

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