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All 193 Naples hotels

Holiday Inn Naples

4.0 of 5 Hotel   |   Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
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Holiday Inn Naples
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Ranked #73 of 193 hotels in Naples
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409 people have reviewed this hotel

Traveler rating
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    38
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Located in front of the Hall of Justice. It is located in an business area, i. e: lot happening, M-F, weekend, is a no mans land. Late arrival for a night stay before a flight, we found it to be a typical Holiday Inn. We ventured out to obtain a late Lunch, and were not served by a restaurant in... More

Was this review helpful? Yes 1
GMManager, Manager at Holiday Inn Naples, responded to this review

Dear Whomp Many thanks for taking the time to leave your feedback and to have chosen the Holiday Inn Naples. I am delighted to hear that you found our services in hotel good and that you appreciated the courtesy of Anna Adamo. Thank you once again for taking the time to share your experience and I sincerely hope to see... More

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 25, 2014

Unfavourable points were the location (middle of a business district, pretty dead at night), quality of rooms (could definitely do with updating) and lack of a pool or children's facilities. Favourable points were the very pleasant and attentive staff (they love children!), a decent restaurant and the convenience of a free shuttle to airport, train station and city centre.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Naples, responded to this review

Dear FRA4308, Thank you for taking the time to review our property. I appreciate your kind comments about our attentive and helpful staff, restaurant facility as well as the shuttle service. Our hotel is committed to providing our guests with the highest quality services and facilities. However, it seems like we failed to meet your expectation with regard to our... More

Singapore
Top Contributor
132 reviews 132 reviews
31 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed February 25, 2014

Stayed here via Chan Brothers group tour for 2 nights. The location looks deserted & pretty scary to walk out because the surroundings are dead quiet & secluded with huge buidling concretes, like a dead town with no human in sight within 150 m radius. Hence, it's pretty scary to explore going to the city (even to flag a taxi)... More

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IHGCare, Guest Relations Manager at Holiday Inn Naples, responded to this review

Dear DanielOon, Thank you for writing a review about your recent stay with us. I am delighted to read that you were satisfied with your overall experience at our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and superior accommodations. I appreciate your... More

Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 4, 2014

The Holiday In in Naples is a wonderful hotel. it is modern, the rooms are large, the bathrooms have bathtubs, the place is spotless, and the location is perfect. It is near the airport and the Central Train Station, and has a free shuttle bus service to and from the airport, the hotel and the historic center of the city.... More

Was this review helpful? Yes 1
GMManager, Manager at Holiday Inn Naples, responded to this review

Dear CanadaShirlery Thank you very much for your wonderful review, I am delighted to know that you truly enjoyed your stay at the Holiday Inn Naples I was very happy to learn that the overall impression of the location was good and I am particularly pleased to know that you appreciated the design of our hotel and our rooms. Once... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 3, 2014

Upon checking in we soon realized we didn't have a coffee maker in the room. I called front desk And requested one since we use it to warm up baby's milk bottle with hot water. They responded with you can't have one because you have a standard room. We are here for 3 nights and I'm already regretting that we... More

Was this review helpful? Yes 2
GMManager, Manager at Holiday Inn Naples, responded to this review

Dear Raj S I’m sorry to read such a bad review, that honestly doesn’t report the exact story. When you called you’ve been informed that in the standard room the kettle is available on request, and that it would be sent to up to your room. I’m sorry you didn’t find the kettle ready upon checking in. Best regards Bruno... More

Devon
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 27, 2013

Myself and two colleagues stayed for almost three weeks in the hotel. The staff were all very nice and language was not an issue. The free shuttle to the airport was a massive saving on taxi's for us but the shuttle also went into the city for holiday guests. The restaurant is nothing special but the food was good and... More

Was this review helpful? Yes 1
GMManager, Direttore at Holiday Inn Naples, responded to this review

Dear DevonAde Let me thank you for the nice review and for the time you spent in sharing your experience at the Holiday Inn Naples. I’m glad to learn that you enjoyed your long stay at our Hotel. I took note of what you reported about the internet and the restaurant, for which I thank you, and of course I’ll... More

Bucharest, Romania
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 1, 2013

It's already the second time in this hotel, this time was for a girls trip in august. The services in the hotel are very good. The hotel it's easy to find, in the Centro Direzionale Area, near the Court of Law of Naples. Yes, Naples is a bit scary for those of you coming the first time here. But you... More

Was this review helpful? Yes 3
GMManager, Direttore at Holiday Inn Naples, responded to this review

Dear CoriT_Bucharest Many thanks for taking the time to leave your feedback and to have chosen the Holiday Inn Naples. I am delighted to hear that you found our courtesy bus very useful and I am also thrilled to know that you found our services in hotel very good. Thank you once again for taking the time to share your... More

Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 26, 2013

The only thing that is nice about this hotel is that the beds are comfortable but everything else was below average. I was assigned room 1409, DON"T ACCEPT TO TAKE THIS ROOM !! It is a very small room located in front of the service room, you can hear noises all day and all night. There is no wifi coverage... More

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GMManager, Direttore at Holiday Inn Naples, responded to this review

Dear Bechara K Thank you for your review. I’m sorry to learn that our Hotel didn’t satisfy your expectations. The room you had is in front of the floor office, that is used only in the morning by the chamber maid, and only for the time she needs to take and bring the items necessary for her duty. No other... More

Kuching, Malaysia
Top Contributor
95 reviews 95 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 14, 2013

Though it's located in the heart of an industrial area, the hotel itself was all right. Well, it's the only hotel among 10 which we stayed at on our recent trip which had big single beds (4.5 feet wide) with an iron n ironing board to use. Safe was available too. What please us was the complete set in the... More

Was this review helpful? Yes 1
GMManager, Direttore at Holiday Inn Naples, responded to this review

Dear Teresa 967 Many thanks for taking the time to leave your feedback and to have chosen the Holiday Inn Naples. I am delighted to hear that you liked the comfort and quality of our rooms and the services provided in our hotel; in particularly we really appreciate your positive feedback on our comfortable beds. I sincerely hope we will... More

Turin, Italy
Top Contributor
60 reviews 60 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed October 30, 2013

I'm really sorry to write a terrible review of this hotel, but it was actually the worst Holiday Inn I have ever been. The story began at my check in; after waiting too long I was assigned room number 1209, a single room. I went up to my room and there was no clear indication on how to switch on... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Naples, responded to this review

Dear mistok72, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions, and your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look... More

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Additional Information about Holiday Inn Naples

Also Known As:
Holiday Inn Naples Hotel
Holiday Inn Naples Hotel Naples
Naples Holiday Inn
Address: Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#39 Family Hotel in Naples
#40 Luxury Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Naples 4*
Official Description (provided by the hotel):
Choose Holiday Inn Naples, a modern 4 star hotel located in the heart of the business district (Centro Direzionale) with easy access from the main motorway (A1), only 3km from Capodichino Airport and 1km from Garibaldi Railway Station. If business will take you into town, leave your car in our secure and attended parking and take advantage of the free shuttle bus to reach the strategic spots of the city. All our rooms are bright, comfortable and equipped with WiFi and wired internet connection. Treat yourself to an Executive stay or opt for one of our spacious Suites and you will be entitled to a wide selection of amenities including free internet and free in house movies and music. If you are visiting Naples for leisure don t go home without travelling to Pompeii and Ercolaneum, the islands of Capri and Ischia or the lovely Sorrento and Amalfi Coast.If you prefer to stay closer don t miss the monumental Maschio Angioino and Castel dell Ovo while taking a walk along the promenade. Back at the hotel you can enjoy real traditional Neapolitan cuisine by choosing between a variety of mouth watering dishes available on our extensive buffet or experiencing the menu of the gastronomic week on stage.A modern conference centre with natural daylight and a health and fitness centre with minigym and sauna complete the range of services on offer for both your business and leisure needs. ... more   less 
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