We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Naples

4.0 of 5 Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Naples
Professional photos View all
Browse nearby
Holiday Inn Naples
Write a Review

528 reviews from our community

Traveler rating
    85
    199
    169
    42
    33
See reviews for
64
119
33
194
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (528)
  • Mar-May only
    (124)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (107)
All months
Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Naples itself wasn't a great experience but this hotel and especially its staff were wonderful. They did all they could to insure we had a good stay and we were leaving for the airport at 4am (before their airport shuttle) and they even picked up the taxi for us. Wonderful night and greatly appreciate their hospitality.

Was this review helpful? Yes
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Dave C Thank you very much for your beautiful review. We really appreciated it. I was very happy to learn that the overall impression about the hotel was very good; we were pleased to know that you appreciated the services provided in our hotel and I am also glad to read your positive feedback about our kind staff. Thank... More

CA
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I came in August and use Naples as basis to explore Amalfi coast. This hotel seems to be the best looking hotel from outside, possibly tallest. It is in a very modern clean complex. I did not explore that area. The buildings in the complex seem to be a financial building and a university. This area might be the most... More

Was this review helpful? Yes
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear happyvaio Thank you for taking the time and trouble to share your feedback on your recent stay at the Holiday Inn Naples. I am very happy to listen so beautiful word about the city of Naples and about our useful and comfortable location. I hope we will have the opportunity to welcoming you again in occasion of your next... More

Cornwall, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good quality hotel with friendly staff. Restaurant food was very good, with a great range of local dishes. One of the best points of this hotel is the free mini bus which runs Monday to Saturday between the airport, hotel and railway station. It is just on the edge of the city centre, around 10 to 15 minutes walk... More

Was this review helpful? Yes
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Julian R Thank you for choosing Holiday Inn Naples again. We really appreciated! Thank you for your positive comments about our helpful and friendly staff , our Restaurant food and our free shuttle bus service. I hope we will have the opportunity to welcoming you again in occasion of your next trip to Naples. Kind regards. Alessandro Geminiani, General... More

Staffordshire
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 7 nights 14th - 21st October. This was our 2nd visit to Naples and having been happy with our last stay at the hotel in 2008, we booked again for this trip. We were not disappointed. Stayed in Junior Suite this time which was spacious (although the decor was a little drab). Huge bed - slightly firmer than... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear PearlyPotter Thank you for choosing Holiday Inn Naples again. We really appreciated! Thank you for your positive comments about our helpful and friendly staff , our breakfast and our hotel in general. I hope we will have the opportunity to welcoming you again in occasion of your next trip to Naples. Kind regards. Alessandro Geminiani, General Manager More

Southampton, United Kingdom
Top Contributor
64 reviews 64 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently close to the airport - our taxi fare was 20 Euro from the airport and 25 Euro to the (somewhat nearer) airport car rental. Based on the comments of other travellers and that difference in fares I do wonder if taxi companies are taking advantage of HI guests travelling from the hotel - I do hope... More

Was this review helpful? Yes
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear The_Meon_Meerkat Thank you very much for your beautiful review. We really appreciated it. I was very happy to learn that the overall impression about the hotel was very good; we were pleased to know that you appreciated our clean and comfortable rooms and the services provided in our hotel, as our morning breakfast. I am also pleased to read... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Nice hotel, great service! The front desk staff are very nice and happy to help with any question. The rooms are nice and clean. The hotel lobby is beautiful. We loved it. ๐Ÿ‘‘๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š............

Was this review helpful? Yes
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Mireille t Thank you very much for your beautiful review. We really appreciated it. I was very happy to learn that the overall impression about the hotel was very good; we were pleased to know that you appreciated our lobby, our rooms and the services provided in our hotel. I am also pleased to read your positive feedback about... More

Chico, CA
Top Contributor
92 reviews 92 reviews
49 hotel reviews
96 helpful votes 96 helpful votes
1 of 5 stars Reviewed October 13, 2014

We only stayed here because we were taking an early flight out of Naples airport. We had spent 24 wonderful days in Italy and just needed a clean spot to hang our head for the night! Thinking Holiday Inn was fine and the reviews decent we decided upon this hotel. Check in went smoothly and we were given our room... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear ccinchico I am sorry to hear that your stay was totally negative. Unfortunately what happened to you should never happen to anyone, I cannot find the words to tell you how sorry I am. What however makes me even more sorry is the fact that you have not appreciated any alternative. My staff is trained to find alternative solutions... More

Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 10, 2014

This hotel is acceptable for a one-night stay before a flight, but only given a lack of acceptable alternatives. Our room was clean, but we had considerable difficulty accessing it without a long wait for elevators ill-equipped to accommodate the traffic. The restaurant had a terrific atmosphere, featuring a live pianist. Service, food quality and value, however, were all lacking.... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear sjy30 Thank you for the time spent in writing your review. About our airport shuttle service I have to underline that in our website is clearly written: โ€œFrom Monday to Saturday, the complimentary shuttle service on a schedule basis, will take your stress out of driving and drop you off at the Naples Capodichino International Airport, [โ€ฆ] (ask the... More

GAINESVILLE
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 7, 2014

My wife and I stayed one night in September before an early morning flight. There is not much to choose from near the Naples airport and based on reviews, this seemed the best alternative. Fortunately we arrived by taxi because it would be hard to find on our own, tucked in a mainly industrial area behind a parking garage. We... More

Was this review helpful? Yes 1
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear RobertGainesville Thank you for taking the time and trouble to share your feedback on your recent stay at the Holiday Inn Naples I would like to thank you for having mentioned your appreciation about the attitude of the staff and the cleaning of our rooms. Thank you once again for recommending Holiday Inn Naples, I hope we will have... More

New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2014

Let me start by saying that this is the first TripAdvisor review I am just compelled to write. I stayed for a two nights with friends, and the service could not have been worse. Especially at the restaurant. The staff is terribly (and I mean terribly!) rude, and treats you not as paying guests, but as annoying intruders. One of... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Naples, responded to this review

Dear mvb32, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. Weโ€™d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free โ€” and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Naples? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Naples

Address: Via Domenico Aulisio - Centro Direzionale Isola E6, 80143 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Naples 4*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Venere, Odigeo, BookIt.com, Hotels.com, Agoda, Despegar.com, TripOnline SA and Tingo so you can book your Holiday Inn Naples reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Naples Hotel Naples
Naples Holiday Inn

232 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (151)
Viewed
Bathroom (15)
Viewed
Room/suite (39)
Viewed
Dining (3)
Viewed
Hotel & grounds (18)
Viewed
View from room (12)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (82)
Viewed
Dining (16)
Viewed
Business center/function rooms (11)
Viewed
Hotel & grounds (23)
Viewed
Room/suite (7)
Viewed
View from room (1)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay