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Royal Continental Hotel

4.0 of 5 Via Partenope 38 / 44, 80121 Naples, Italy
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Royal Continental Hotel
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1,107 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Top Contributor
53 reviews 53 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our troubles started with booking: it is a well known rule not to ask clients credit cards number by email. They seem not to know that (this is the only way you can book). In fact our card was stolen. Then we anticipated our arrival in the late afternoon, but at 6 pm room was still not ready!!!! We had... More 

Was this review helpful? Yes
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Gusemma, I am so sorry to read that you were so disappointed with your recent stay, nevertheless we would like to thank you for sharing your experience in order to enhance our offer. I can guarantee that our booking procedure acts in accordance with Italian laws (l.166 of 17/08/2005 allows the request of credit card numbers via email). Furthermore... More 

Ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this hotel between Christmas and New Year. Our experience here was excellent, especially given some of the tepid reviews I read on this site. The service was excellent. The view is fantastic. The breakfast was very good. This hotel is located next to some much higher rated hotels that I assume are much more... More 

Was this review helpful? Yes
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

:) What a wonderful review! We really appreciate all your comments Wade... I thank you for pointing out your satisfaction with regards to our hotel and also to Naples and its surroundings. Looking forward to seeing you in the future!  M. Morra More 

New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Fabulous location in front of Castel del ovo, the dining room facing the waterfront is really amazing . Breakfast good and plentiful , the hotel is very big and the staff is very kind, attentive and any request is processed in a very short time . Absolutely recommended !!!!

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M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Instevewetrust, Thank you for all your kind comments on our staff, location and breakfast... this is the very important for us! Thank you for staying with us and we hope to see you soon! M. Morra More 

London
Top Contributor
70 reviews 70 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The views at this hotel if you have a sea view are amazing and magical. I enjoyed waking up in the mornings to the view and enjoying a glass of wine or two in the evenings on the balcony! The hotel did look a bit dated in places but the rooms were a good size, comfortable beds, good wifi and... More 

Was this review helpful? Yes 1
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Rich, I want to first and foremost say thank you for the review. I will obviously pass on your words of praise to our bar and restaurant staff. They are indeed a true asset for the hotel. We strive to provide a superior service experience for every customer; therefore your feedback about the iron is very important to us.... More 

Vancouver, Canada
Top Contributor
124 reviews 124 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

we stayed 3 nights at this hotel. The overall feeling it is of a old 1970 resort. The rooms need a lot of Reno to bring them back to the 21st century! 2 things are really good though, the location and the breakfast buffet. If it wasn't for that I would have left a 2 stars instead of 3.

Was this review helpful? Yes
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Spalla67, Thank you very much for your advice. We hope you will return to experience the many enhancements we will make. Kindest Regards, M. Morra More 

Enfield, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Views across the sea of Capri and Vesuvius was superb seated on our balcony enjoying the sea breeze with wine. Roof top swimming pool although small quite useable. Within walking distance of many bars and restaurants. Please remember its Italy, service is always poor unless you flash the cash, cleanliness is not an Italian way of life, well dressed but... More 

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M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Nick, You willingness to share your thoughts is appreciated. Thank you for choosing Royal Continental, we hope to see you again. Best, M. Morra More 

Marathon, Greece
Top Contributor
126 reviews 126 reviews
28 hotel reviews
131 helpful votes 131 helpful votes
2 of 5 stars Reviewed December 22, 2014

as always in Italy io stay in very good hotels where the service is more than you expected and everything else too... this hotel disapointed somebody from the entrance poor lobby, very old style, i am sure that before 40 years it was great but now no anymore... we had to wait because the reception man cant find our names... More 

Was this review helpful? Yes 3
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Maria, We appreciate guests who let us know when things aren’t right. We strive to ensure our guests the best experience during their travels and with you we fell short of our goal... I’m very sorry. Anyway I thank you for taking the time to share your evaluation. Best, M. Morra More 

Virginia Beach, Virginia
Contributor
13 reviews 13 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

Enjoyed my one night at the Royal Continental for the most part. I arrived a little early and had to wait for my room to be ready. The front desk receptionists were exceptional and cheery, definitely in the Christmas spirit with one singing along with Jingle Bell Rock as I waited. smile Room was nice with a partial sea view.... More 

Was this review helpful? Yes
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Mr Robert, I’m really happy to hear that you enjoyed our Christmas mood :) We’re proud that you’ve selected us and that you will stay with us again! We strive to provide a superior service experience for every customer; therefore your feedback about the TV and the noise from outside is very important to us. Thank you and Merry... More 

Rockville, Maryland
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 20, 2014

I gave this place 2 try's and I have to say it was not worth the money. This is not a luxury hotel it a want a be luxury hotel. The room decor is dated the ceiling in the hall are cracked and stained and the service is so so. I know this is going to sound American but put... More 

Was this review helpful? Yes
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Robert, I’m sorry to read your review about our hotel. The experiences you described are not characteristic of the level of service we provide so we sincerely apologize. Best wishes M. Morra More 

Senior Contributor
38 reviews 38 reviews
38 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 3, 2014

The location of the Royal Continental hotel is pefect, as all shopping and sightseeing attractions are in close walking distance. The hotel itself is quite big and not in the best shape anymore. The size of the hotel room was huge, but the interior was tacky when we arrived. We had to change the room, but the second one was... More 

Was this review helpful? Yes 2
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Horstholl, Thank you for your feedback on our hotel. We appreciate customers who take the time to tell us how to we can better serve them. We hope you will return to experience the many enhancements we are doing (but please stay more than 1-2 nights in naples, there's so much to do there☺) Best, M. Morra More 

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Additional Information about Royal Continental Hotel

Address: Via Partenope 38 / 44, 80121 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Continental Hotel 4*
Number of rooms: 397
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Also Known As:
Royal Continental Naples
Hotel Royal Continental
Hotel Style:
#27 Luxury Hotel in Naples
#30 Romantic Hotel in Naples
#30 Business Hotel in Naples

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