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Royal Continental Hotel

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Via Partenope 38 / 44, 80121 Naples, Italy
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Royal Continental Hotel
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Royal Continental Hotel
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1,152 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pune, India
Top Contributor
239 reviews 239 reviews
38 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this place for 3Days and 2 nights while we were in Naples this month as part of our Italy Trip. naples is a big city with history scattered across the city unlike Florence or Venice which have specific tourist areas. Thus staying anywhere will not be close from a particular place. Royal continental faces the sea and... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Staff friendly, professional and efficient. Our room was large, with a stunning view of the bay, the old fortress and Capri in the distance. A 20 minute stroll from the Old City. The promenade in front of the hotel is ideal for walking, jogging and cycling, with visible policing ensuring safety.

Was this review helpful? Yes 1
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Betsiehelen, We are delighted that you had such a fantastic stay with us. Thank you very much for your vivid description of our hotel location and also for pointing out your satisfaction with regards to the staff. With warm personal regards, M. Morra More 

Madison, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Royal Continental is a top notch hotel in a top notch location in a most beautiful city. The hotel is very classy, staff were very helpful, and the rooftop sitting area is PHENOMENAL. It is located literally right across the street from the Bay of Napoli, is next to Castle, and located right next to a bunch of great... More 

Was this review helpful? Yes 1
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Jason thank you for your excellent review and your kind comments regarding the levels of service received at Royal Continental Hotel. It is always gratifying to receive such praise. I look forward to welcoming you back for another memorable stay! M. Morra More 

Bergen, Norway
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel functions well and the staff was service oriented. But it looked, and sounded (plumbing and ventilation), like no maintenance or upgrading had been done the last 25 years. Superb location at the shore saves the hotel. One more thing about Naples, taxi services are from the past and they still try to cheat you on prices.

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M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Sadand, I would like to thank you for sharing your feedback about our hotel. I’m very sorry to hear of your experience with plumbing and ventilation. It is not characteristic of the level of service we provide and we have set up a verification procedure to prevent re-occurrences. Sincerely, M. Morra More 

Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel before travelling to Capri as it is located within walking distance of the ports. First impressions take in a very smart hotel front and glamorous marble foyer. The room we stayed in was basic and looked out onto a wall but was very clean and the hotel facilities more than compensated. There is a roof... More 

Was this review helpful? Yes 1
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Lisa, The staff and I appreciate the time you have taken to post your review. We are delighted that you enjoyed our facilities and we thank you for pointing out your satisfaction with regards to the room cleanliness and the breakfast at our panoramic restaurant. We look forward to seeing you again soon. M. Morra More 

Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 29, 2015

The Hotel is at a very good location, within minutes to the Port- Molo Beverello ,from where you can take the Ferry or Hydrofoil to Capri. A short walk to some good restaurants right around the corner. On Sunday night they had blocked the roads and people happily danced to the salsa . The Pub-Bars were open till late night... More 

Was this review helpful? Yes 3
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Nova, Thank you for having recommended our hotel on TripAdvisor... I am really pleased to hear that you have very much enjoyed your stay at Royal Continental. Follow us on Facebook and come here again! Sincerely, M. Morra More 

Miami, Florida
Top Contributor
53 reviews 53 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 10, 2015

Our troubles started with booking: it is a well known rule not to ask clients credit cards number by email. They seem not to know that (this is the only way you can book). In fact our card was stolen. Then we anticipated our arrival in the late afternoon, but at 6 pm room was still not ready!!!! We had... More 

Was this review helpful? Yes 3
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Gusemma, I am so sorry to read that you were so disappointed with your recent stay, nevertheless we would like to thank you for sharing your experience in order to enhance our offer. I can guarantee that our booking procedure acts in accordance with Italian laws (l.166 of 17/08/2005 allows the request of credit card numbers via email). Furthermore... More 

Ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 9, 2015

My wife and I stayed at this hotel between Christmas and New Year. Our experience here was excellent, especially given some of the tepid reviews I read on this site. The service was excellent. The view is fantastic. The breakfast was very good. This hotel is located next to some much higher rated hotels that I assume are much more... More 

Was this review helpful? Yes 2
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

:) What a wonderful review! We really appreciate all your comments Wade... I thank you for pointing out your satisfaction with regards to our hotel and also to Naples and its surroundings. Looking forward to seeing you in the future!  M. Morra More 

New York
1 review
4 of 5 stars Reviewed January 9, 2015

Fabulous location in front of Castel del ovo, the dining room facing the waterfront is really amazing . Breakfast good and plentiful , the hotel is very big and the staff is very kind, attentive and any request is processed in a very short time . Absolutely recommended !!!!

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M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Instevewetrust, Thank you for all your kind comments on our staff, location and breakfast... this is the very important for us! Thank you for staying with us and we hope to see you soon! M. Morra More 

London
Top Contributor
71 reviews 71 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 7, 2015

The views at this hotel if you have a sea view are amazing and magical. I enjoyed waking up in the mornings to the view and enjoying a glass of wine or two in the evenings on the balcony! The hotel did look a bit dated in places but the rooms were a good size, comfortable beds, good wifi and... More 

Was this review helpful? Yes 1
M_Morra , Communication & Marketing Manager at Royal Continental Hotel, responded to this review

Dear Rich, I want to first and foremost say thank you for the review. I will obviously pass on your words of praise to our bar and restaurant staff. They are indeed a true asset for the hotel. We strive to provide a superior service experience for every customer; therefore your feedback about the iron is very important to us.... More 

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