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Grand Hotel Parker's

#31 of 187 Hotels in Naples
Certificate of Excellence
5.0 of 5
Hotel website
Corso Vittorio Emanuele 135, 80121 Naples, Italy
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10% off room rate
Grand Hotel Parker's
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Ranked #31 of 187 Hotels in Naples
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Fiona D Luxembourg City, Luxembourg
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566 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Luxembourg City, Luxembourg
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

From the moment we arrived the service was professional and friendly. The hotel has splendid views over the bay of Naples from the restaurant and terrace on 6th floor. We had chosen a sea-view room which also had a small balcony and over-looked the bay, Capri, and Vesuvius. The hotel is situated on quite a busy road, in a pleasant... More 

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Greater London, United Kingdom
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago

When you enter you will realize that this 5 stars hotel has probably bought all of its 5 stars, not earned them. Without counting that internet has serious problems and super slow, without counting the fact that the rooms have lamps but not ceiling lights, without counting the ants and insects everywhere or the fact that there is no noght... More 

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Deborah M, Responsabile relazioni pubbliche at Grand Hotel Parker's, responded to this review

Dear Mr. Tom M, We deeply apologize that you didn’t appreciate anything in our Hotel. We usually don’t have any problem with the wifi service, as we have a very speed internet connection. Regarding the insects in your room, we will inform the housekeeper and check why you had insects, may be because you had flowers in your balcony. At... More 

Royston, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a Small Leading Hotel of the World hotel and having tried the Romeo before, we now tried this. Nice greeting at reception, even given an upgrade on check in, our room was on two floors. Do not expect modern luxuries or fittings, the room was quite tired: the air con was of the 20 year old variety, the... More 

Was this review helpful? Yes 1
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for three nights in May 2015, using it as a base to visit Pompeii and explore Naples. The décor is classically Italian, by which I mean hugely fussy, lots of gilding and tiled floors. It wouldn't work in London, it works just fine there and is all part of the gig! Our room was large, comfortable and... More 

Was this review helpful? Yes 1
Deborah M, Responsabile relazioni pubbliche at Grand Hotel Parker's, responded to this review

Dear Paul t, We thank you for taking the time to review Grand Hotel Parker’s on Trip Advisor. We are happy to know that your stay at Grand Hotel Parker’s has exceeded your expectations, and you appreciated our helpful and professional staff, our finely and preciously furnished rooms, our breakfast and the stunning view from our terraces and rooms. The... More 

Lyon, France
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stay in lots 5-star hotels around the world and trust me this one doesn't deserve more than 3 or less. The room was really dirty when we checked in. Lots of female hair on the ground, especially in the bathroom, disgusting. 2 days after, they were still there ! I wonder how the housekeepers clean the room... Not a... More 

Was this review helpful? Yes 1
Deborah M, Responsabile relazioni pubbliche at Grand Hotel Parker's, responded to this review

Dear ShenMueFa, We hope you had a nice journey back home. Our Team is already aware about your complaints during your stay, and we know that the Front Office Team already apologize regarding your bad experience with us. In fact, it’ a pity that your shared your comments upon check-out , we could definitely provide several solutions before the end... More 

Toronto, Canada
Top Contributor
141 reviews 141 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service from the desk staff and bellman was great. The restaurant service was bad even by the standards we experienced in Italy. The room was marvellous - a view to die for, lovely furnishings, great bathroom - perfect. And breakfast was everything I'd hoped for - a great view, lovely surroundings, good food. Dinner was fine but over priced... More 

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Deborah M, Responsabile relazioni pubbliche at Grand Hotel Parker's, responded to this review

Dear Geoffrey, Thank you for taking the time to share your opinion here on TripAdvisor. We are happy to hear that you enjoyed your stay at Grand Hotel Parker’s. You had the opportunity to stay in our comfortable rooms with an magnificent view and prestigious furnishings. We are very sorry to hear that you didn’t appreciate our service at the... More 

Tucson, Arizona
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

First impression of the hotel is that besides being beautifully appointed, it smells great. In my multiple visits I expected that beautiful perfume to hit my nostrils upon entering. The cocktail hour was on the first floor and was spacious and comfortable. We were able to mingle and enjoy the newly married couple while the musicians played. Upstairs we traveled... More 

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Deborah M, Responsabile relazioni pubbliche at Grand Hotel Parker's, responded to this review

Dear Mebyename, Your fantastic comments have been promptly reported to our Restaurant Team. We are proud of your comments regarding our organization for private Events at Grand Hotel Parker’s. I’m sure your compliments will be lovely appreciated for persons who are looking for special and exclusive location to celebrate their events. Grand Hotel Parker’s is a high-class Hotel in the... More 

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 11, 2015 via mobile

Take a room with a view or stay somewhere else. The room we had was pretty enough and the view from the balcony was stunning, but not cleaned to a five star level of cleanliness. Coffee stains (I hope) splattered on the wall, dirt and scale in bathroom, dust in room. Bar service non existence on the top floor. Had... More 

Was this review helpful? Yes 1
Deborah M, Responsabile relazioni pubbliche at Grand Hotel Parker's, responded to this review

Dear guest, We hope you had an good trip back home. We are deeply sorry you were not able to experience our property at its best but ones again we will take in to deep consideration your tips in the upcoming future. We are proud of having recently received by Trip Advisor itself a proof of excellence for our service... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 7, 2015

Firstly we arranged our pick up from the airport and drop off which was faultless. When we arrived at the hotel we were given a warm welcome along with an upgrade to a Junior Suite Room, also we were able to take our room at 10.30am which let us start exploring Naples straight away. The location of the hotel is... More 

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Deborah M, Responsabile relazioni pubbliche at Grand Hotel Parker's, responded to this review

Dear Jeff Den 13, We hope you had a good journey back home. On the behalf of the whole Grand Hotel Parker’s team, we would like to thank you for your nice review. Your information will be helpful for the next host... It’s a pleasure to read that you appreciated our beautiful terrace, our elegant and clean rooms and our... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015 via mobile

My wife and I had the absolute honour of spending 3 days at Parker's Grand Hotel in April 2015 - staff were really so wonderful and welcoming and the elegance and style of this beautiful, genuinely 5* hotel is utterly breathtaking, as was the value for money, which was outstanding too; this hotel is also ideally placed for the nice,... More 

Was this review helpful? Yes 1
Deborah M, Responsabile relazioni pubbliche at Grand Hotel Parker's, responded to this review

Dear Steve F, Sunny greetings from Naples, we hope that you had a good journey back home. On behalf of the whole team, we would like to thank you for sharing your experience at Grand Hotel Parker’s on Trip Advisor. We are happy to read that you appreciate every detail that makes the Grand Hotel Parker’s a unique location to... More 

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