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Hotel Excelsior

4.0 of 5 Via Partenope 48, 80121 Naples, Italy
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Certificate of Excellence 2014
Hotel Excelsior
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Hotel Excelsior
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466 reviews from our community

Traveler rating
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    42
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cinnaminson, New Jersey
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We recently spent 10 days in Italy and had only one bad experience. We took a cab from the airport and did not realize that we should have requested the flat rate to the hotel of 25 euros plus the luggage charge. When we arrived the cabbie charged 45 euros! Being that I was running short on money and needed... More

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Dallas, Texas
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice, older property but, well cared for. Great location, plenty of restaurants along the waterfront and a short walk into downtown and shopping areas. The staff was usually attentive and polite. Used the breakfast buffet twice. The first day it seemed a bit disorganized, tables dirty, no one greeting guests and assigning tables - a free for all with... More

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menlo park, ca
Top Contributor
66 reviews 66 reviews
52 hotel reviews
157 helpful votes 157 helpful votes
1 of 5 stars Reviewed 1 week ago

This is an old hotel with indifferent staff much in need of an attitude readjustment as well as an interior decorator. The common rooms are astonishingly plain. Sorry looking. We visited the other hotels along the waterfront, and they were way more luxurious. Unlit stairways, drab halls, halls used as storage. We are Starwood gold members. It will come as... More

Was this review helpful? Yes 1
Bettendorf, IA
Top Contributor
100 reviews 100 reviews
40 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for three nights visiting Capri and the Amalfi coast. A hotel in the grand hotel style with wooden floors, high ceilings, elegant public rooms. Stayed on points, room didn't have much of a view, but was very large and very comfortable. Large bathroom with a good showerhead, nice amenities. Huge walk-in closet with a safe. Beds firm, very... More

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Chappaqua, New York
Top Contributor
119 reviews 119 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed one night at this hotel before going to Ischia. It was a way stop for us between Naples Airport and the Regina Isabella Hotel. I was celebrating an important birthday and had made the reservation almost a year ahead of time. I knew prior to arriving that the staff was basically indifferent to any questions... More

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Rainham, Kent, United Kingdom
Top Contributor
57 reviews 57 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as a couple for a one night stop over. As we had arrived quite late, we only had time to eat at the top floor restaurant. I was hoping for some good Italian food, away from the all the tourist traps and something rather special for €35EURO a head. It was rubbish. If you ever go here,... More

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sao paulo, brazil
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Classic hotel in nice area of Naples, close to the city centre and restaurants. We only stayed one night, but the room was big and spacious, with a lovely view of the Vesuvio. Bar on the rooftop is cool for drinks at sunset. Service was ok.

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Los Gatos, California
Top Contributor
112 reviews 112 reviews
59 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The exterior of this hotel is classic and beautiful. The common areas are very elegant and formal. Two doormen helped with our luggage. We had a large room on the side of the building with a little balcony. If we walked out on the tiny balcony and looked to the side we could see the harbor. The floors were highly... More

Was this review helpful? Yes 2
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Wow. Our last night in Italy we decided to spend it in one of Naples finest hotels. This hotel exceeded our expectations. The front desk staff, Claudio and Luca were very accommodating. Luca escorted us to our room. (#418) Stunning room, perfectly centered with views of the harbor and Mount Vesuvius, two full bathrooms (one with hot tub) large living... More

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Short Hills, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We reserved this hotel 6 months in advance and reserved a non smoking room. When we walked into the room, it was reaked of stale smoke, so I called the front desk and asked to have it changed, as I get migraines from smoke and we had been specific when we made the reservation. The response I got was "There... More

Was this review helpful? Yes 2
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Additional Information about Hotel Excelsior

Address: Via Partenope 48, 80121 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > San Ferdinando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 136
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Also Known As:
Excelsior Hotel Naples

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