We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Excelsior

4.0 of 5 Via Partenope 48, 80121 Naples, Italy
#15 of 193 Hotels in Naples
457 Reviews 4.5 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Hotel Excelsior
Professional photos View all
Browse nearby
Hotel Excelsior
Write a Review

457 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Bettendorf, IA
Top Contributor
100 reviews 100 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for three nights visiting Capri and the Amalfi coast. A hotel in the grand hotel style with wooden floors, high ceilings, elegant public rooms. Stayed on points, room didn't have much of a view, but was very large and very comfortable. Large bathroom with a good showerhead, nice amenities. Huge walk-in closet with a safe. Beds firm, very... More

Was this review helpful? Yes
Chappaqua, New York
Top Contributor
118 reviews 118 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed one night at this hotel before going to Ischia. It was a way stop for us between Naples Airport and the Regina Isabella Hotel. I was celebrating an important birthday and had made the reservation almost a year ahead of time. I knew prior to arriving that the staff was basically indifferent to any questions... More

Was this review helpful? Yes
Rainham, Kent, United Kingdom
Top Contributor
57 reviews 57 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here as a couple for a one night stop over. As we had arrived quite late, we only had time to eat at the top floor restaurant. I was hoping for some good Italian food, away from the all the tourist traps and something rather special for €35EURO a head. It was rubbish. If you ever go here,... More

Was this review helpful? Yes
sao paulo, brazil
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Classic hotel in nice area of Naples, close to the city centre and restaurants. We only stayed one night, but the room was big and spacious, with a lovely view of the Vesuvio. Bar on the rooftop is cool for drinks at sunset. Service was ok.

Was this review helpful? Yes
Top Contributor
112 reviews 112 reviews
59 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The exterior of this hotel is classic and beautiful. The common areas are very elegant and formal. Two doormen helped with our luggage. We had a large room on the side of the building with a little balcony. If we walked out on the tiny balcony and looked to the side we could see the harbor. The floors were highly... More

Was this review helpful? Yes 1
Seattle, Washington
1 review
5 of 5 stars Reviewed 6 days ago NEW

Wow. Our last night in Italy we decided to spend it in one of Naples finest hotels. This hotel exceeded our expectations. The front desk staff, Claudio and Luca were very accommodating. Luca escorted us to our room. (#418) Stunning room, perfectly centered with views of the harbor and Mount Vesuvius, two full bathrooms (one with hot tub) large living... More

Was this review helpful? Yes
Short Hills, New Jersey
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We reserved this hotel 6 months in advance and reserved a non smoking room. When we walked into the room, it was reaked of stale smoke, so I called the front desk and asked to have it changed, as I get migraines from smoke and we had been specific when we made the reservation. The response I got was "There... More

Was this review helpful? Yes 2
Saffron Walden, United Kingdom
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband bought me here for our wedding anniversary. It really is a stunningly beautiful hotel, with a breathtaking view overlooking the bay of naples. The staff are very helpful and discreet and our room had a beautiful terrace overlooking the sea, and a complimentary bottle of bubbly was waiting for us when we arrived. I just love the faded... More

Was this review helpful? Yes
Perth, Australia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this very beautiful hotel with 5 of our friends. We had 4 rooms in total. Room 620 which my wife and I were fortunate enough to secure was in the best section of the hotel.We were directly opposite Mt Vesuvius and overlooking the Bay of Naples. The view was unsurpassed.This room also had the biggest balcony and... More

Was this review helpful? Yes 2
Rockwall, Texas
Top Contributor
117 reviews 117 reviews
85 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Napoli. The Excelsior is an SPG property, but not Westin; more like Westin on steroids. Perhaps the nicest hotel in Europe I've ever stayed, and certainly the most expensive. Our room had a double balcony overlooking Capri in the distance and closer by, the millionaire yachted marina.. The massive marble hydro jacuzzi tub could have easily accommodated half your neighbors,... More

Was this review helpful? Yes
Do you own or manage Hotel Excelsior?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Excelsior? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Excelsior

Address: Via Partenope 48, 80121 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > San Ferdinando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Starwood EMEA, Travelocity, Priceline, Odigeo and Tingo so you can book your Hotel Excelsior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Hotel Naples

827 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (241)
Hotel & grounds (56)
Dining (20)
Bathroom (14)
View from room (28)
Room/suite (42)
Other (81)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (582)
Amenities (57)
Classic Room (55)
Deluxe Room (71)
Junior Suite (81)
Restaurants and Bars (88)
Superior Room (77)
The Hotel (153)

Management photos: Courtesy of the property manager

All management photos (5)
View from room (1)
Hotel & grounds (2)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay