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All 193 Naples hotels

Hotel Excelsior

4.0 of 5 Hotel   |   Via Partenope 48, 80121 Naples, Italy (San Ferdinando)
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Ranked #14 of 193 Hotels in Naples
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Drroady Rockwall, Texas
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442 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockwall, Texas
Top Contributor
116 reviews 116 reviews
84 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Napoli. The Excelsior is an SPG property, but not Westin; more like Westin on steroids. Perhaps the nicest hotel in Europe I've ever stayed, and certainly the most expensive. Our room had a double balcony overlooking Capri in the distance and closer by, the millionaire yachted marina.. The massive marble hydro jacuzzi tub could have easily accommodated half your neighbors,... More

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Stafford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Firstly this is a lovely old hotel. Gives you a real feel of how things would have been a few years ago. Beautifully decorated and staff are great. However - on the second night of our stay we went up to the terrace for our evening meal to be greeted by a large film crew and an innumerable number of... More

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Senior Contributor
34 reviews 34 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is in probably the best location on the waterfront in Naples, overlooking the sea with Mount Vesuvius in the distance. Offering old world charm and a chandelier and silk form of Italian luxury, it represents great vale for money. Drinks and breakfast on the pretty rooftop deck, surrounded by greenery and quaint white wrought iron tables and decor,... More

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Arguably the best location in Naples. Great View from the restaurant on the 7th floor, and breakfast is a must. Rooms are very nice, and service staff is above average. If you are looking for a home base for the Amalfi Coast, Sorrento may be a better spot, but you couldn't ask for more if you are planning on staying... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We spent a night at this hotel at the end of a fabulous holiday touring around Italy. We had a late flight so asked if it was possible to keep one of the rooms a little later than the usual checkout time. We were told we could but only if we paid €100. Obviously the hotel wasn't fully booked. There... More

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Cleveland, Ohio
Top Contributor
102 reviews 102 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for two nights using SPG points. Room was large (king), clean, and the air conditioning worked... but with no view (none was expected given an award stay). My SPG status did not qualify for complementary breakfast. The charge for breakfast was €30 (...no, thanks). Seventh floor outdoor bar and restaurant was nice for an evening drink. Obviously, quite... More

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4 reviews 4 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 6th stay at the Excelsior. Simply the best in Napoli. Fantastic location facing the sea, Vesuvio and Castello dell'Uovo. Excellent service and superb huge "belle epoque" rooms, entirely renovated. The breakfast on the top floor terrace is a dream.

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New York City, New York
Top Contributor
115 reviews 115 reviews
108 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in Naples for 3 days on our way down to the Amalfi Coast. I was pleasantly surprised how much our family enjoyed Naples and would recommend it to others. As for the Excelsior, we took the train down from Rome and hopped in a taxi to the hotel. To my surprise when we arrived, there was no doorman or... More

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Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Summary: Old, 'grand', formerly luxury collection hotel in a good location for a touristic visit, possible amazing views, dated rooms with flaws and totally unacceptable service attitude of the staff encountered during this stay. Recommended only for people who can appreciate 'antic rooms & furniture' to a level, that they are willing to accept a dated and nonfunctional room experience... More

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Beirut, Lebanon
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2014

Very professional staff and very helpful. Greatly located. Parking was a problem but the staff had a solution in nearby parking. Quiet, clean and comfortable. I would definitely recommend it and revisit it the next time i'm in Napoli.

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Additional Information about Hotel Excelsior

Address: Via Partenope 48, 80121 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > San Ferdinando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Excelsior 4*
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Also Known As:
Excelsior Hotel Naples

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