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All 193 Naples hotels

Hotel Excelsior

4.0 of 5 Hotel   |   Via Partenope 48, 80121 Naples, Italy (San Ferdinando)
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Hotel Excelsior
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86%
Ranked #12 of 193 hotels in Naples
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
SJP22 Thetford, Norfolk
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371 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Thetford, Norfolk
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited Naples for my wife's birthday so that we could visit Pompei and Herculanium. Naples is not the cleanest city but the area of the hotel is lovely. We paid extra for a room that overlooked the sea and the yacht marina and were not disappointed. The hotel staff were extremely professional and helpful. Lots of Restaurants nearby so... More

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Great Barrington, MA
Contributor
11 reviews 11 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

The Excelsior is a grand experience in early 20th Century elegance. Apart from an ideal location, the facility is very memorable. One example, be sure to walk up at least one flight of stairs. If you can get a room looking over the harbor the view is breathtaking.

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oahu
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2014

wonderful hotel. great location on the bay, and in-between the touristy walking areas and the residential areas. hotel room was nice and spacious. bathtub was huge, and to even have a tub is great in Europe, but seriously HUGE for a basic room. lanai was nice size, and the rails were not so big that I felt my son was... More

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Berlin, Germany
2 reviews
5 of 5 stars Reviewed February 21, 2014

Truly excellent service and a great location on the Napoli coast- walking distance from restaurants and a good 15 minute walk to the Old Town. The hotel is beautiful, with outdoor terraces, loads of amenities, and a nice fitness centre. My hotel room was clean and very well equipped, including newspapers and bottled water. My room came with a balcony... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2014

We stayed for three nights in February and would certainly stay again, although the hotel did have some quirks. The Good: * Excellent service. Couldn't fault the staff. * The common areas of the hotel are superb. Styled with a classic early 20th century feel they are well kept and really look the part. * The breakfast is great. Served... More

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Northbrook
Top Contributor
79 reviews 79 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed February 1, 2014

We really liked this hotel. I was concerned about staying here after reading some of the reviews of the front desk. I'm glad we came. Reception was so friendly and helpful. Our luggage was lost by AirFrance and we had a lot of trouble communicating with the airlines. The front desk could not have been more helpful in helping retrieve... More

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London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 26, 2014

If you want to stay somewhere with plenty of old school charm, this a great hotel to be in. It definitely fits in the category of "old school European grand hotels" with large stairwells and wooden furniture. The staff is very helpful. Breakfast was worth it. And the view is fantastic - be sure to get a room facing the... More

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Cleveland, Ohio
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 22, 2014

Spent four days here at the start of our Italy vacation. The Excelsior was a wonderful place, and it certainly enhanced our great experience in Naples. Arrived from airport in early afternoon. Check in was quick, efficient, and courteous. The agent escorted us to our Mt. Vesuvius and Bay view room that we had booked (fifth floor) - gorgeous, the... More

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Warsaw, Poland
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 9, 2014

Stayed in the Excelsior hotel yesterday. Room with balcony and breakfast included. I been staying in three hotel during the past days to see what was the most convenient, friendly etc. etc. HI, Renaissance and last the Excelsior. I must say that it was a very disappointing stay. Horrible breakfast, Overpriced internet (30 euro for 24h) Valet parking which is... More

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San Antonio, Texas
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 4, 2014

If you were a Hollywood star in the 1950's, I bet this would have been THE place to stay. However nowadays, this hotel seemed outdated. The staff was helpful but not incredibly friendly (not compared to ALL of our other hotels in Italy). The location on the water was pretty and very close to the main palace in Naples. We... More

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Additional Information about Hotel Excelsior

Also Known As:
Excelsior Hotel Naples
Address: Via Partenope 48, 80121 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > San Ferdinando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Naples
#9 Family Hotel in Naples
#10 Business Hotel in Naples
#10 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Excelsior 4*
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