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All 193 Naples hotels

Hotel Excelsior

4.0 of 5 Hotel   |   Via Partenope 48, 80121 Naples, Italy (San Ferdinando)
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Ranked #14 of 193 hotels in Naples
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Billiken82 Cleveland, Ohio
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435 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

We spent a night at this hotel at the end of a fabulous holiday touring around Italy. We had a late flight so asked if it was possible to keep one of the rooms a little later than the usual checkout time. We were told we could but only if we paid €100. Obviously the hotel wasn't fully booked. There... More

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Cleveland, Ohio
Top Contributor
97 reviews 97 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for two nights using SPG points. Room was large (king), clean, and the air conditioning worked... but with no view (none was expected given an award stay). My SPG status did not qualify for complementary breakfast. The charge for breakfast was €30 (...no, thanks). Seventh floor outdoor bar and restaurant was nice for an evening drink. Obviously, quite... More

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4 reviews 4 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 6th stay at the Excelsior. Simply the best in Napoli. Fantastic location facing the sea, Vesuvio and Castello dell'Uovo. Excellent service and superb huge "belle epoque" rooms, entirely renovated. The breakfast on the top floor terrace is a dream.

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New York City, New York
Top Contributor
115 reviews 115 reviews
108 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in Naples for 3 days on our way down to the Amalfi Coast. I was pleasantly surprised how much our family enjoyed Naples and would recommend it to others. As for the Excelsior, we took the train down from Rome and hopped in a taxi to the hotel. To my surprise when we arrived, there was no doorman or... More

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Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Summary: Old, 'grand', formerly luxury collection hotel in a good location for a touristic visit, possible amazing views, dated rooms with flaws and totally unacceptable service attitude of the staff encountered during this stay. Recommended only for people who can appreciate 'antic rooms & furniture' to a level, that they are willing to accept a dated and nonfunctional room experience... More

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Beirut, Lebanon
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very professional staff and very helpful. Greatly located. Parking was a problem but the staff had a solution in nearby parking. Quiet, clean and comfortable. I would definitely recommend it and revisit it the next time i'm in Napoli.

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New York City, New York
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the HE for 7 nights and were pleasantly surprised by how much we loved Naples! The hotel is located within walking distance of many great areas, with eating, drinking and shopping and also walking distance to the port for access to hydrofoils to the islands. We were lucky to have a sea view with a lovely little... More

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New York City, New York
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Excelsior twice. The first room was overlooking the bay of Naples with a small covered terrace, firnishings reflected an early 20th century Italian charm. By contrast the roof restaurant is a modern comfortable hang-out with exceptional views, non better I'm sure, in Naples. Sweeping vistas of the bay, Vesuvius, and in the distant, a hazy Capri... More

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Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

One of the nicer looking properties online, it's one disappointment after another once you arrive. Your stay starts off with being greeted by 1-2 doormen, who stand and watch you unload from a taxi, and then open the door for you while they watch you struggle to carry your bags up the front outside steps, and then the inner steps.... More

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London, United Kingdom
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Magnificent position looking towards Vesuvius, really beautiful roof terrace. Good comfortable rooms. Great feeling of space and lightness in the hotel. This is a good value hotel, and an excellent base from which to discover this beautiful and fascinating city.

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Additional Information about Hotel Excelsior

Address: Via Partenope 48, 80121 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > San Ferdinando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Excelsior 4*
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Also Known As:
Excelsior Hotel Naples

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#6 Family Hotel in Naples #8 Luxury Hotel in Naples #9 Romantic Hotel in Naples #15 Business Hotel in Naples
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