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Eurostars Hotel Excelsior

#19 of 189 Hotels in Naples
Certificate of Excellence
Via Partenope 48 | Lungomare Caracciolo, 80121 Naples, Italy (Formerly Hotel Excelsior)
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1 room 1 adult
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733 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

Went to Italy for our honeymoon. It was our first stop was Naples after 17 hours of travel. The two lady's at the front desk were super rude checking us in, they were going to charge us twice for the one night we booked because I never received a confirmation email. We finally talked them into charging us for two... More 

Helpful?
Thank Emily K
Kiev, Ukraine
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We've got surprise room service. 2 tea bags and 2 pieces of cake costed us 52 Euro! Foto included. The Hotel is good, nice location, attenttive staff, comfortable room had to leave good impression. But we were very disappointed with high price of in-room dining

Helpful?
2 Thank Inulya
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This amazing hotel features in the movie Journey to Italy, it is amazingly grand and quiet. Skip the breakfast though and save 20 euros which will be better spent elsewhere. For instance at Gambrinus nearby.

Helpful?
Thank Saadi H
delhi
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the hotel's location is great in St Lucia ... 1) Staff is good and helpful ...but they can do a better job of concierge desk 2) There is no free / complimentary water in Hotel which was a big dampener ...atleast in all 5 star hotels offer few bottles in room ...hotel should re visit this policy 3) It was... More 

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Thank Abhishek S
london
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is in the best location in Naples - the decor is a little tired and the hotel has an air of faded glory about it. But the staff are ever so friendly and helpful so I really couldn't fault the place.Compared to other cities in Europe this wouldn't be a top hotel but whilst in Naples I checked... More 

Helpful?
Thank mdvLondon
Muncie, Indiana
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

This hotel was everything and more than I even expected. It is on the water, in the perfect part of Naples, and the people were so friendly and helpful. We booked a junior suite and "wow" were we impressed. We had a large living area with 2 balconies. The bedroom was gorgeous and had its own separate balcony. The bed... More 

Helpful?
Thank Katherine W
san francisco
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 13, 2015

From the moment we pulled up at the Excelsior, a bellman was there to greet us and get our luggage. He brought us to the front desk and I didn't have another thought about luggage. We received a warm, courteous welcome, and were checked in expeditiously. We were escorted to our room by a member of the front desk staff,... More 

Helpful?
1 Thank kebinsf
Paris, Ile-de-France, France
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 2, 2015

beautiful rooms, high ceiling, view on the sea, 10 minutes away from city streets, total luxury as you can expect from this kind of place. On the roof you also have a bar, you can sunbath, sip a drink while watching the sea. On the street of the hotel by the sea, lots of restaurants. I haven't tried many hotel... More 

Helpful?
Thank Laurent B
Paris, France
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed November 25, 2015

Great rooms and incredible views on the sea, on the Vesuvio and on Castel d'Ovo, the staff is extremely professional and nice, romantic restaurant and bar on the roof terrasse, it's hard to want more! And the incredible charm of an old building very well maintained. We will be back soon.

Helpful?
1 Thank dm962
Isle of Wight, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 18, 2015

This was a wonderful hotel in a very good location. The suite we had was fantastic with great seaviews overlooking Mount Vesuvius and the Egg Castle. We went with our grown up family for a 5 night break and had booked two other rooms. Although these rooms did not have seaviews they were still very large and elegant with kingsize... More 

Helpful?
1 Thank rr012015
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