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Hotel Naples

C.so Umberto I 55, 80132 Naples, Italy
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316 Reviews from our TripAdvisor Community

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Traveler rating
    72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Perth, Australia
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel itself is pleasant from the outside , staff are friendly , the rooms are a good size and the amenities are modern . I was surprised at the level of comfort for what I paid . My only comments are , extra pillows (only 2 on the bed ) and perhaps a kettle for that bed time cup... More 

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Longmont, Colorado
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located making it an easy walk to Stazione Centrale and a quick taxi ride to/from the airport. There are many neighborhood cafes within walking distance. The hotel looks as the online pictures show- no surprises. The room was a good size, clean and the beds were fairly comfortable given the standard in Europe. Breakfast was included... More 

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Tempe, Arizona, United States
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

At first glance, this hotel is pretty decent. It is fairly new looking, clean, etc. Of course, it's not as clean as you think once you look up and see all of the cob webs in your room but that isn't the real problem. The primary problem here is the service. While there were a couple of decent people at... More 

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Dublin, California
Level Contributor
231 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed June 24, 2015

We stayed at the Hotel Naples at the beginning of our GoAhead tour of Puglia. The tour included 2 nights at Hotel Naples, but we added two nights before the tour so that we could adjust to the jet lag. When we pick hotels for ourselves, we like comfortable, but not flashy hotels that are close to the sites we... More 

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Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 23, 2015

I stayed in the Hotel Naples for 4 nights during a recent conference. True, the rooms are small, but the bathrooms were very big and modern and the shower was terrific. The wifi worked fine for me, and the breakfasts on the beautiful top floor, with views of the harbor, were very good: both hot and cold food, plenty of... More 

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Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 21, 2015

My stay in the hotel had nothing impressive to write about. Rooms are small and not the best decoration. Staff are not service oriented. The free wifi in room did not work in my room and had to stand by the door or even step outside to catch signal. When I complained the lady was non responsive as if I... More 

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Cairo, Egypt
1 review
2 of 5 stars Reviewed June 21, 2015

The hotel is very well located in front of Frederico II university and in the heart of historic district a walking distance from sea front and castle. However staff are not friendly or trained to be service oriented. Breakfast is below average and free WiFi service in my room was very weak and to stand by the door to catch... More 

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Moscow, Russia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 9, 2015

The hotel is not 4 stars. 3!! not far from centre, railway station and seaport where you can take the boat to reach wonderful islands! The view of the room is not clear enough itself. Not enough items for shower (shower cap, shampoo etc). They dont serve dinner at all. Breakfast is poor. A lot of items but not tasty....... More 

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North Wales, United Kingdom
1 review
3 of 5 stars Reviewed June 2, 2015

stayed there for 3 nights last week. It was clean and comfortable but definitely not 4 star. My main complaint was that although the hotel advertise a roof top terrace/restaurant, we were not permitted to go up there at all as apparently they only hire it out for large groups, even though we were hotel residents we could not eat... More 

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1 review
2 of 5 stars Reviewed April 28, 2015 via mobile

Four stars is way too much. Wallpapers are falling apart. Only hot water to make you use the minibar. 200 tv channels and not a single one in english. Only the worst of italian tv crap. Clean is all you can expect

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