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Palazzo Caracciolo Napoli - MGallery Collection

4.0 of 5 Via Carbonara 112, 80139 Naples, Italy
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Certificate of Excellence 2014
Palazzo Caracciolo Napoli - MGallery Collection
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Palazzo Caracciolo Napoli - MGallery Collection
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1,368 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Markham, ON
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Despite its environment, this hotel itself has excellent facilities. Room was modern. Breakfast was great. What makes it stand out is its staff. They accommodated all of our needs above and beyond expectations. Everyone, including the maintenance staff, was helpful and extremely courteous. I have read the recent reviews and all the compliments are true.

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Bury St. Edmunds, United Kingdom
Top Contributor
115 reviews 115 reviews
42 hotel reviews
286 helpful votes 286 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent six nights in this hotel . The breakfast was very good a selection of cold meats , scrambled eggs lots of Italian cakes and pastries, and you can ask any member of the staff for a cappuccino or espresso and they will make it for you, nothing is too much trouble. The reception staff is also very helpful... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reviews that critique the smallest of mistakes by waiters or the wrong size of bathrobe in the room are of no use to would-be travelers since these one-off mistakes are very likely to re-occur. What you want to know about if you're thinking of staying here are the big issues, so here they are - rooms good and clean with... More 

Was this review helpful? Yes 4
Fort Worth, Tx
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in the Palazzo Caracciolo with my recently graduated daughter, along with two other couples, for 3 nights. We loved the property, the staff, and the city. Oh, and the food! Awsome pizza here. Twice we bought wine and cheese, meats, etc. back to the courtyard. It was so peaceful, despite the fact right outside was the bustling city.... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Very calm and silent hotel (at least the third floor). The sound proofing windows work very well. The staff is very kind and very professional. The breakfast is very tasty with a lot of different things to eat.

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London, United Kingdom
Contributor
19 reviews 19 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very centrally located, spacious rooms, excellent service. 2 minor snag: the grilled sword fish was a little dry and when ordering an (extra, not on the menu) cheese plate to complement a fab bottle of wine the young waitress could have shown some initiative to supply cutlery without having me to ask for it and to explain which cheeses were... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Had a really pleasant stay here with a friend for 3 nights in September. The hotel itself is lovely, very modern and well kept. The room was fantastic, I couldn't fault it at all, the beds were the most comfortable of any hotel I've been in. The food in the restaurant was great and there was plenty variety for breakfast... More 

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Palazzo C, Manager at Palazzo Caracciolo Napoli - MGallery Collection, responded to this review

Dear PaulyBicks, thank you for your wonderful review. My colleagues and I are so much grateful for your kind words. We're so glade to see that you appreciated our Hotel for the services, which encourage us to always give our best. Looking forward to welcome you again at Palazzo Caracciolo. Kind Regards Francesca More 

wooburn bucks uk
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 16, 2014

Stayed here for just one night before flying home, the room was well appointed with top quality bedlinen and a very comfortable bed. From the train station found it difficult to find, the building is a converted palace not in a location where you would expect it to be. Ideal for exploring the older part of Naples .....not to sure... More 

Was this review helpful? Yes 2
canada
Top Contributor
56 reviews 56 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 12, 2014

A friend and I spent 3 nights at this MGallery in Naples. It's a converted palace so it's a mix of old and new. For example, the corridors are narrow and a bit dingy but the rooms are spotless and very tastefully renovated. The bathrooms are new and modern. The beds, sheets and pillows are very luxurious and very comfortable.... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 11, 2014

Hotel itself is perfectly located in the area where the most of famous pizza restaurants are located. Rooms are clean and nice. Great quality and cost performance. I have bought some wine at the online store and had it sent by UPS to the hotel. Despite I have notified hotel about the box, they TWISE refused to accept the box,... More 

Was this review helpful? Yes 1
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Additional Information about Palazzo Caracciolo Napoli - MGallery Collection

Address: Via Carbonara 112, 80139 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Pendino
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palazzo Caracciolo Napoli - MGallery Collection 4*
Number of rooms: 143
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples
Hotel Style:
#2 Business Hotel in Naples
#6 Family Hotel in Naples
#7 Luxury Hotel in Naples
#11 Romantic Hotel in Naples

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