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Palazzo Caracciolo Napoli - MGallery Collection

4.0 of 5 Via Carbonara 112, 80139 Naples, Italy
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Certificate of Excellence 2014
Palazzo Caracciolo Napoli - MGallery Collection
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Palazzo Caracciolo Napoli - MGallery Collection
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1,396 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Top Contributor
182 reviews 182 reviews
179 hotel reviews
308 helpful votes 308 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Prepaid good deal off season during our stay, mid january. We like : - Very nicely restored authentic palazzo. Vertigo high ceiling room. Very comfortable bed side, as always with ACCOR. Nothing is missing on the bathroom side either. Room decoration is classy neutral, yet with a modern touch. - Complete amenities, very correct WIFI connected from our room 125,... More 

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Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel in the old town of Naples, but you have to like Naples to like it! We had a room on the first floor with a balcony overlooking the street and we spent ages out there watching Neopolitean life go by. The hotel itself is lovely, although the rooms are a little small and becoming a... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I can't understand the positive reviews for this appalling hotel. Wifi didn't work, worst restaurant of any hotel I have been in in Europe, filthy and dangerous neighborhood. I had problems with a theater booking and the staff were uninterested.

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Top Contributor
64 reviews 64 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was the last stop of our two week honeymoon in Italy. We booked here due to the close proximity to the airport but also as we were off to Pompeii on our second day in the city. The location of the hotel is about a mile away from the main train station (how we arrived in the city) in... More 

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Indian Rocks Beach, Florida, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Spent seven nights there the week before Christmas. I wanted to explore the old historical center and this was the perfect home base providing refuge after a day through the meyaham and chaos which is Naples. Impeccably clean and comfortable rooms, beautiful courtyard, excellent staff. Soundproof windows! Free Wi-Fi throughout the hotel (I don't think that's advertised but it should... More 

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Markham, ON
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

Despite its environment, this hotel itself has excellent facilities. Room was modern. Breakfast was great. What makes it stand out is its staff. They accommodated all of our needs above and beyond expectations. Everyone, including the maintenance staff, was helpful and extremely courteous. I have read the recent reviews and all the compliments are true.

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Bury St. Edmunds, United Kingdom
Top Contributor
116 reviews 116 reviews
42 hotel reviews
291 helpful votes 291 helpful votes
5 of 5 stars Reviewed December 9, 2014

We spent six nights in this hotel . The breakfast was very good a selection of cold meats , scrambled eggs lots of Italian cakes and pastries, and you can ask any member of the staff for a cappuccino or espresso and they will make it for you, nothing is too much trouble. The reception staff is also very helpful... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 4, 2014

Reviews that critique the smallest of mistakes by waiters or the wrong size of bathrobe in the room are of no use to would-be travelers since these one-off mistakes are very likely to re-occur. What you want to know about if you're thinking of staying here are the big issues, so here they are - rooms good and clean with... More 

Was this review helpful? Yes 7
Fort Worth, Tx
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

I stayed in the Palazzo Caracciolo with my recently graduated daughter, along with two other couples, for 3 nights. We loved the property, the staff, and the city. Oh, and the food! Awsome pizza here. Twice we bought wine and cheese, meats, etc. back to the courtyard. It was so peaceful, despite the fact right outside was the bustling city.... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 22, 2014

Very calm and silent hotel (at least the third floor). The sound proofing windows work very well. The staff is very kind and very professional. The breakfast is very tasty with a lot of different things to eat.

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Additional Information about Palazzo Caracciolo Napoli - MGallery Collection

Address: Via Carbonara 112, 80139 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Pendino
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palazzo Caracciolo Napoli - MGallery Collection 4*
Number of rooms: 143
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples
Hotel Style:
#3 Business Hotel in Naples
#6 Family Hotel in Naples
#7 Luxury Hotel in Naples
#10 Romantic Hotel in Naples

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