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Palazzo Caracciolo Napoli - MGallery Collection

#15 of 187 Hotels in Naples
Certificate of Excellence
Hotel website
Via Carbonara 112, 80139 Naples, Italy
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Breakfast included
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1 room 1 guest
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1,640 Reviews from our TripAdvisor Community

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Traveler rating
    855
    618
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1640)
  • Mar-May only
    (395)
  • Jun-Aug only
    (541)
  • Sep-Nov only
    (422)
  • Dec-Feb only
    (282)
All months
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed today NEW

Very nice staff, clean and central. We stayed one night and everything about this hotel was great: price, location, cleaning,staff, breakfast. We needed a parking for our car and it was possible to book three days in the garage even if we only stayed one night. 45 € for three days - great value.

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London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was booked very last minute but was the perfect base to see Naples and the surrounding area. The local streets are a little sketchy around the hotel but it's absolutely fine to walk around if you know where you are going. The service at this hotel was the best part about it: the staff bent over backwards to... More 

Was this review helpful? Yes 2
Kingston-upon-Hull, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the second time we have stayed here. The hotel is amazing built around a couple of courtyards and dates from the 13th Century. However, it has been brought up to the modern day with gorgeous facilities. Air conditioning which does not switch off on removal of your room key so it was lovely to return to after the... More 

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Norwich, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Gorgeous hotel, nice room, excellent friendly staff, wonderful surroundings with the courtyard restaurant being stunning. The food is ok with nothing to shout about, the restaurant staff are great, The area around is what you would expect given that it is near the main station. If I returned to Naples I would definitely stop here

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London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel itself is beautiful and has a large grand courtyard in the centre, perfect for having drinks/dinner. Our room had an extremely comfortable bed, a clean modern bathroom and the staff were very accommodating (I felt unwell in the morning and they gave us a late check out). I didn't have the breakfast due to being ill but my... More 

Was this review helpful? Yes 1
London
Level Contributor
166 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel, an oasis of calm in a crazy city. Excellent staff. We were upgraded to a junior suite which was very nice. Room was on two floors- sitting and bathroom on ground with the bedroom on the mezzanine connected by an internal staircase.Nice breakfast area in the courtyard. Basic continental breakfast. Excellent location of the hotel in the... More 

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Connecticut
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband, teenaged daughter and I spent two nights at Palazzo Caracciolo Napoli at the start of our vacation before heading to Positano for a week. I relied on recommendations on TA and Jetsetter and was not disappointed. This is a beautiful old hotel, a converted palace that has been updated for modern travelers. I'll be upfront on the biggest... More 

Was this review helpful? Yes 1
Malakoff, France
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Too expensive for this hotel close to the central station so not safe at all Horrible free wifi always disconnected Good service restaurant and very nice room .good staff helpfull As sheila 1945 said it.s amaizing to see such a historic city so dirty with garbage everywhere on the ground.

Was this review helpful? Yes 1
Leigh-on Sea, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 7 nights recently and it is a beautiful hotel which you cannot fault....breakfast was absolutely first class but the dinner menu did not change during our stay and was a little lacking in imagination 2 meat & 3 fish entrees...Tiramasu was excellent. WiFi was non existent in public areas and only available on tablet,... More 

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Hotel Review Summarization

What travelers say

  • Very good(18)
  • Train station(12)
  • Free shuttle(10)
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