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Palazzo Caracciolo Napoli - MGallery Collection

#14 of 187 Hotels in Naples
Certificate of Excellence
Hotel website
Via Carbonara 112, 80139 Naples, Italy
Special Offer
Breakfast included
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Palazzo Caracciolo Napoli - MGallery Collection
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1,606 Reviews from our TripAdvisor Community

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Traveler rating
    842
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1606)
  • Mar-May only
    (396)
  • Jun-Aug only
    (505)
  • Sep-Nov only
    (422)
  • Dec-Feb only
    (283)
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Girona, Spain
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Were there for four nights and was a really peaceful and charming experience. Good and attent service. Reasonable prices at the restaurant and night terraces. Good menu at the restaurant and wonderful breakfast. Recommendable if being in Naples.

Was this review helpful? Yes 1
South Carolina
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed one night in this delightful hotel before catching my very early flight the next morning. The beds are super comfortable with great linens and pillows of highest quality. The large room had a small sofa and lovely balcony overlooking the street. The window had double shutters to keep out the light and noise (although I'm not sure there... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would have given this hotel top ratings even if we hadn't had a lucky break (that looked like a disaster at first). Due to a blunder by our travel firm, the hotel hadn't received our booking, so checked us into a suite that really was amazing. Luckily for us, once the booking was confirmed by phone, we kept the... More 

Was this review helpful? Yes 1
Gold Coast, Australia
Level Contributor
114 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful Hotel in close proximity (about 10mins taxi) to the Central Railway Station of Naples, and therefore around the Hotel is a bit unseemly, but the Hotel itself is very good. The Reception Staff Andrea, Laura and Stefano concentrate on making sure their guests feel welcome, are looked after and get a good room and Andrea went... More 

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Milan, Italy
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was there for work, for the national neurosurgery congress in an other hotel, I couldn't sleep because of the air conditioning system of my room and of the room next to mine. I was a little bit disappointed and when I discover that in the breakfast room there is no space for moving or a table where youcan leave... More 

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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

Like this Hotel very much. Walking distance to centro storico and the archaeological Museum. Good advice on pizzarias and Restaurants in the area. And one more Point, which sounds minor, but isn't: Very convenient valet parking, so no bother searching for parking spaces in hellish traffic

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Province of Naples, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

We had diner yesterday in the restaurant of the hotel. Maître d'hotel Salvatore did a great job. Excellent diner and excellent service. On top of all: very nice patio to sit. Congrats. To be recommended. Grazie Salvatore! J.Reyniers, Belgio.

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Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel in Naples, not too far from a main shopping area, 10 minutes walk to the nearest metro. Staff were great and reception staff were always willing to help out with local calls to tour companies, Nice restaurant with smallish menu but good food, lovely covered air conditioned area as well as outside courtyard. good clean rooms with all... More 

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2 reviews
4 of 5 stars Reviewed 2 weeks ago

We just returned from a stay at the Palazzo Caracciolo. The property is gorgeous. Our room was very comfortable and the bathroom was spacious and had a great shower. The best experience at the hotel was with two of the employees. One was Vincenzo, who worked the reception desk at night. We arrived very late and had gotten lost on... More 

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Hotel Review Summarization

What travelers say

  • Very good(18)
  • Train station(12)
  • Free shuttle(10)
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