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Palazzo Caracciolo Napoli - MGallery Collection

#14 of 188 Hotels in Naples
Certificate of Excellence
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Via Carbonara 112, 80139 Naples, Italy
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Family offer
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Palazzo Caracciolo Napoli - MGallery Collection
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Palazzo Caracciolo Napoli - MGallery Collection
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1,439 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 3 night stay. Excellent hotel, very comfortable. Hotel staff helpful and courteous. Would definitely stay there again. Restaurant and lounge area gorgeous. Food delicious. Would recommend.

Was this review helpful? Yes 2
Farnham, United Kingdom
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Although perhaps not in the best part of town, this is a secluded palace of a hotel with elegant courtyards where you can eat breakfast, lunch and dinner in the open air. Don't take the lifts instead use the magnificent low rise stone staircase to the upper floors where you get great views of the diners. Nice quiet bar where... More 

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
Top Contributor
70 reviews 70 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

First stayed a couple of years ago and everything was just as good. Fantastic hotel, rooms are lovely as is the courtyard area. Staff are very helpful and friendly. The area appears a bit run down but is fine, this is Naples and it is a lot better outside the hotel than some. Not a lot of restaurants locally but... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

fabulous hotel, stylish and wonderful service set in a great location and close to the heart of the central zone. A short walk to Via Tribunali and Duomo and 10mins from Bellini. Loads of bars, shops and restaurants within a few hundred metres. Really helpful staff and lovely breakfast buffet.

Was this review helpful? Yes 1
Tamworth, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 days in February. Very welcoming at reception. Room was on first floor with a door to an outside area. Would be great in Summer. All staff were both helpful and knowledgeable re restaurants and sightseeing. Room was clean and very comfortable bed. Breakfast was varied, plentiful and fresh. Weekend it was served in Atrium that was... More 

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Canterbury, United Kingdom
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 18, 2015

The hotel is just ten minutes walk from the main rail station and the same from the Cavour Metro station, not that you'd want to do this is the dark with luggage. The hotel itself is not how the character of the nearby streets would suggest. It is actually very nice. Currently (Feb 2015) there are some refurbishments going on... More 

Was this review helpful? Yes 3
florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2015

booked this for one night before flying back to the states. location was great for circular walking tour of naples including archaeological museum, etc. beautiful entrance - red carpet, doorman and flying flags - felt like we were staying in the embassy. room was modern and nicely appointed, beds very comfy. staff accommodating and friendly. just a quick taxi (10E)... More 

Was this review helpful? Yes 3
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 5, 2015

Booked this hotel for a weekend break in Naples.Rated 4* Staff were very friendly and helpful. The area around the hotel was run down, and tired looking. Lots of Fly posters, and Graffiti The hotel, was the only building that stood out. Rooms can be difficult to find,I got lost looking for mine a few times. The little things were... More 

Was this review helpful? Yes 3
Paris, France
Top Contributor
181 reviews 181 reviews
178 hotel reviews
318 helpful votes 318 helpful votes
4 of 5 stars Reviewed January 17, 2015

Prepaid good deal off season during our stay, mid january. We like : - Very nicely restored authentic palazzo. Vertigo high ceiling room. Very comfortable bed side, as always with ACCOR. Nothing is missing on the bathroom side either. Room decoration is classy neutral, yet with a modern touch. - Complete amenities, very correct WIFI connected from our room 125,... More 

Was this review helpful? Yes 3
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