We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palazzo Caracciolo Napoli - MGallery Collection

#14 of 187 Hotels in Naples
Certificate of Excellence
Hotel website
Via Carbonara 112, 80139 Naples, Italy
Special Offer
Family offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Palazzo Caracciolo Napoli - MGallery Collection
Professional photos View all
Browse nearby
Palazzo Caracciolo Napoli - MGallery Collection
Write a Review

1,504 reviews from our community

Traveler rating
    800
    559
    99
    31
    15
See reviews for
205
784
84
174
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1504)
  • Mar-May only
    (380)
  • Jun-Aug only
    (419)
  • Sep-Nov only
    (422)
  • Dec-Feb only
    (283)
All months
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff are really helpful,the restaurant is a lovely place to eat and start your day off, the open courtyard is a great place to end your day. the hotel may not be in the nicest place but I didn't have any problems (like has been said on other reviews). I booked last minute so didn't plan anything so spent... More 

Was this review helpful? Yes
Munich, Germany
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked a superior room for 4 nights (rate was 110€ per night). We checked in late (11:30pm) and got told that we received an upgrade (I am a Platinum member with Accor Loyalty Program so I am used to getting upgrades). The "superior" room was on the first floor (there is a total of 3 floors) and was quite... More 

Was this review helpful? Yes 2
Cambridge, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel, not far from the driving madness that is Piazza Garibaldi is this oasis, tranquil, stylish and elegant. The staff are welcoming, the décor lovely, the rooms superb, the restaurant serving great food at a reasonable price. I have stayed here several times and look forward to the next which will be with my wife.

Was this review helpful? Yes
Swansea, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel interior is sublime, with the grandeur and opulence reminiscent of the palace it had once been. All aspects of the hotel reflected it's star rating. However, we found the locality in which it is set both squalid and at times unnerving. We were attacked just outside the hotel by two men who attempted to take my husbands watch.... More 

Was this review helpful? Yes 2
Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I came to Naples in order to make a trip to Pompeii. We had travelled down from Rome. The Hotel is about 15 mins walk, slightly uphill, from the station. So pretty easy to find. Although on a busy street, as soon as you enter the hotel courtyard to access reception, you notice how calm, elegant and... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are at a good standard, but Naples for me isn't ny favourite city. The hotel itself is spacious and in an old palace holding a lot of character! Breakfast is good and staff are friendly whenever you have a query.

Was this review helpful? Yes
Calgary, Canada
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent one night here as we had an early morning flight out of Naples airport. The hotel itself is impressive. It's beautiful, elegant and maintained to a very high quality and standard. Our room was quiet, a comfortable size and had a bathroom with a bathtub/shower. After three weeks of showers the bath feel quite luxurious.... More 

Was this review helpful? Yes 1
Mount Pearl, Canada
Top Contributor
124 reviews 124 reviews
42 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel common areas and rooms are clean and comfortable. Exceptionally friendly staff It has a good restaurant where we enjoyed a great meal. It has a great buffet breakfast. Location is interesting, a bit far from the main area of Naples.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed here for two nights after 4 days in Rome. Upon leaving the station we felt uneasy and were relieved to find such a lovely hotel. The service was fantastic from start to finish - rooms were clean and comfortable and the bathroom was spacious too. The lady working the bar in the evening was particularly... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

684 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (440)
Viewed
Dining (26)
Viewed
Room/suite (124)
Viewed
Bathroom (34)
Viewed
View from room (26)
Viewed
Hotel & grounds (91)
Viewed
Business center/function rooms (1)
Viewed
Other (138)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (223)
Viewed
Restaurants and Bars (23)
Viewed
Superior Room (109)
Viewed
The Hotel (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities