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All 193 Naples hotels

Palazzo Caracciolo - M Gallery Collection

4.0 of 5 Hotel   |   Via Carbonara 112, 80139 Naples, Italy (Pendino)
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Ranked #12 of 193 Hotels in Naples
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
jassups Milan, Italy
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1,262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Milan, Italy
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were really really happy with our overall experience with the hotel. When we arrived, every member of the staff that we interacted with was incredibly friendly and helpful, from the valet/security to the concierge/reception. We particularly liked Gennaro, whose enthusiasm for Napoli and recommendations definitely made our stay better. The room was good size, clean, with a large bathroom,... More

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Sarasota, Florida, USA
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great hotel to get away from the crowds of Naples. The rooms were lovely and the breakfast in the courtyard was great! It's as if I could feel the splendor of the Bourbons since the hotel maintained parts of its historic past. Please give Naples a chance---it really is the most beautiful and historical city in Italy.... More

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Santa Eulalia del Rio, Spain
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We went to Napoli to enjoy a night around the city and at our arrival at the hotel we were amazed. The room was clean, the bed was really comfortable and the bathroom perfect. The security is nice as well as they close the hotel at night. You really feel like in a palace! By the time we went out,... More

Was this review helpful? Yes 1
Top Contributor
98 reviews 98 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about this hotel was absolutely perfect. It's an oasis in a crazy busy and hectic city. The staff were an absolute pleasure to deal with and looked after us so well. The hotel is beautiful, in an old castle.. Has a very luxurious and modern feel to it. Breakfast was the best we had in Europe in past 6... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

It's a nice looking hotel in a questionable part of town. Kind of close to the central station. My caveat is with the quality of customer service received there. One can expect exceptional service for a 3.5+ star hotel but this hotel did not display or care to assert that at all. The staff did not want to answer any... More

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18 reviews 18 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in the very proximity from old part of Napoli in a historical building, as well close to railway station to catch a bus to Capidiccino, 10 minutes walk from archeological museum and main dome. Exceptional toiletries by Culti niche Italian brand, breakfast is like in a personal kitchen - juices and milk in a fridge, jamon and parmigiano, full-choice... More

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Ghent, Belgium
Top Contributor
63 reviews 63 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

I found this hotel very well situated close to the railway and busstation (Alibus connection to the airport) and Old town. It is usefull to prepare your way to the hotel with Google streetview since most of the streets in the neighbourhood look the same and the name of the streets is often not indicated. You can find the via... More

Was this review helpful? Yes 4
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a fabulous 13th century renovated structure. I consider it a prime location if you need to fly in and out of Napoli. The hotel, restaurant and personnel are without reproach. The reception desk is very affable and available. They know the neighbourhood well and will give you very pertinent advice. The rooms are art-deco style, conflicting somewhat to... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a weekend and it was fabulous. The setting around the courtyard is delightful, you can sit out with a coffee or glass of wine and enjoy the sunshine in the peace away from the bustle of the streets. It's great to walk the nearby narrow cobbled streets as you wander toward other parts of the city, it's easy... More

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Liverpool, England, United Kingdom
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed for two nights at the Palazzo Caracciolo and found it to be perfectly located and a stylish design. On our arrival our bags were immediately taken to our junior suite, while the receptionist helpfully pointed out landmarks on a map and made restaurant suggestions based on those favoured by locals rather than tourists which we appreciated. The rooms... More

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Additional Information about Palazzo Caracciolo - M Gallery Collection

Address: Via Carbonara 112, 80139 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Pendino
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palazzo Caracciolo - M Gallery Collection 4*
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples

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