The hotel occupies the monumental aristocratic palace in heart of Naples close to Garibaldi train station as well as to Duomo and archaeological museum. We had no difficulty to access the hotel by car. Moreover hotel features a valet parking that is quite handy in Naples with its heavy traffic and lack of parking. The duplex room was magnificent with... More

I stayed at the hotel for one night at the beginning and end of my stay in southern Italy. The hotel was well maintained and clean. Most of the front desk staff were pleasant, but a few seems not very interested. the junior suite was very nice with an interior courtyard view. The location however, was not very good, although... More

this hotel was an oasis in a frankly grubby Naples. we stayed three nights. hotel is gorgeous, lovingly and tastefully restored. Rooms were great and beautifully designed. drinks and food were expensive, although the rooms themselves were good value. Waiters were generally friendly and attentive but service is sssslllloooowwwww getting drinks in the outside seating\bar area, but that may just... More

The hotel is beautiful, the staff very helpful and friendly. Our room was ok, not tiny but not huge and unfortunately overlooked a residence that was untidy and dirty. The area was dirty and we felt quite vulernable, as there were lots of groups of men just standing around. I found the Italians to be quite rude and unhelpful. But... More

My family and I had a trip to Naples and stayed at Palazzo Caracciolo for two nights. The hotel was located in an historical palace that was in a very good shape after a restoration and not far from famous points of attractions! The rooms where very comfortable and quite, I was shocked when saw how clean they where and... More

We, a family of three, stayed at Palazzo Caracciolo for four nights during our Naples trip. The hotel occupies a huge historical building that witnessed several centuries of Naples history. The building is nicely restored and all public areas are tastefully decorated in what I would call “modern barocco” style. Following the local palazzo tradition, the hotel has nice cozy... More

A very clean, quiet and comfortable place to luxuriate after a dip into the rougher parts of Napoli. This beautiful building may not be in the most upmarket part of town, but it's not far from the railway station and a short walk from the archaeological museum. Our air-conditioned room overlooking the internal courtyard was very quiet, comfortable, cool and... More

We planned for a 2 night stay and had to extend to 3 thanks to Lufthansa strike! Front desk personnel was very attentive and with good english. There is a charge for room internet and has a weak signal. We had ants in the room but the rest of the room was very comfortable, great shower. Always use taxis from... More

This hotel is good. Lovely historical building with quiet courtyards. Our room had good bathroom and bed was comfortable. There are no irons or ironing boards. We found the area around the hotel to be very run down, with a lot of graffiti, rubbish etc. This meant finding a restaurant in the area difficult. We ended up eating at hotel... More