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Romeo Hotel

5.0 of 5 Via Cristoforo Colombo 45, 80133 Naples, Italy
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Certificate of Excellence 2014
Romeo Hotel
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Romeo Hotel
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431 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wolverhampton, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Went here for a 40th birthday. The rooms are all clean and modern. Staff at reception were very helpful from general enquries, booking taxis and advising on attactions. Nothing was too much trouble. On arrival we had been ripped off by the taxi driver. Staff member at the hotel contacted the company and arranged for refund of the overcharged amount.... More 

Was this review helpful? Yes
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Kudles, Many thanks for your gorgeous review. Service and eye to detail are a mission to us, in order to make each of our guests’ stay simply memorable. We look forward to welcoming you again. Kindest regards. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

For my trip to Naples, I decided to book a 5* hotel and reviewed quite a few Hotels to find the right one. I had high expectations for Romeo Hotel given the hotel website, reviews and pictures. I booked a deluxe sea side view and paid a good amount for it but ended up with a view of a massive... More 

Was this review helpful? Yes 1
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Travelinchamps, Thanks for sharing your opinion with the Tripadvisor community, though we must say that some parts of your review are severe, not to say offensive. Firstly, the room you have booked is a Deluxe Sea Side room: this room category is located on the 4th, 5th and 6th floor of the hotel, so it is optically impossible that... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel Romeo is beautifully designed but is unfortunately let down by patchy service, unreliable amenities and a somewhat stingy attitude to its guests. We have been impressed by some of the facilities at this hotel - in particular the breakfasts and the gym are excellent. However the service is patchy. The ladies on reception are very very offhand -... More 

Was this review helpful? Yes 2
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Teal25, Thank you for sharing your opinion about your stay at Romeo hotel, though we read with deep regret your comments about the service: our staff is generally strongly motivated and constantly working to meet our guests needs and make their stay an unforgettable stay. Regarding the room facilities, please note it IS actually possible to adjust the room... More 

Singapore
Top Contributor
58 reviews 58 reviews
34 hotel reviews
233 helpful votes 233 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location of Hotel: Romeo hotel is located in front of the Gulf of Naples where the harbour and hydrofoils/ferries are located. Depending on what kind of travel itinerary / activities you have planned for your trip. This is an excellent base location due to the proximity from the ferry terminal for visiting the nearby stunning Islands of Capri and Ischia,... More 

Was this review helpful? Yes 2
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear benakm, We just can say THANK YOU, not only for sharing your opinion with the TripAdvisor community, but also for describing in such a detailed manner as well as for underlining the real pluses that Romeo hotel offers. The central location, the outdoor heated pool, the excellently equipped wellness area, the rich breakfast buffet, the housekeeping quality and the... More 

Lesignano de' Bagni, Italy
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 22, 2014

when you plan a visit in Naples, please do not forget to book in this hotel: maybe it is not the cheapest but it would be a real (positive) surprise to you!. It is in an excellent position and everything is at the top of quality, atmosphere is magic and everything has been designed to catch your eyes and match... More 

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GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Gino06016, We thank you for expressing such good comments. One sentence has impressed us particularly, where your write “everything has been designed to catch your eyes and match your best expectations”: that is the summary of Romeo hotel’s mission! Looking forward to your next stay at our property, your home in Naples. Kindest regards. More 

Singapore
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 6, 2014

Hotel has no driveway and doesn't look great from exterior; located along an extremely chaotic busy road, in between a B&B place and some old buildings. Once inside the hotel, the feel changes. Reception area is tastefully decorated, with interesting art pieces generously placed around the area. Location is convenient, about a 5 minutes walk to the Universita metro and... More 

Was this review helpful? Yes 1
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Lovewaswh, Great thanks for your review, it is a pleasure to read that you were fully satisfied with what Romeo hotel has to offer! Modernity, art, design and most of all attention to detail are what allows us to offer a luxury experience in Naples. Thank you as well for your good comments about our Front Office Agent Melania;... More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 25, 2014

This hotel was all about a guy called Dan Vergani..Elian and I walked in and from that moment, he made us feel at home..Once in the room, we were in pillow heaven..Then a perfect back massage in their spa. Later, Dan advised where to go for a good night out and we certainly did that..Thank you Dan. You made our... More 

Was this review helpful? Yes 1
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Christina G, Your fantastic comments have been promptly reported to Danilo, who joins the whole staff in thanking you for the enthusiastic review. A beautiful hotel is a nice place to stay, but only people can make a beautiful home out of it! We look forward to your next stay at Romeo hotel. Kindest regards. More 

Kingston, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

On a rather long 3 week business trip to Naples. Outstanding service by everybody connected with the hotel. Gym is well equipped, at least 20 machines plus weight room. Restaurant on top floor is extremely memorable, for the view, food and especially the service. One floor below the restaurant, you get the same view in the breakfast room (bring sunglasses... More 

Was this review helpful? Yes 1
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Michael O., Great thanks for your review. It is an immense gratification for us to read that you were satisfied with the equipment of our gym. We are proud that you assigned a 1st place to the our coffee and glad that you enjoyed the magnificent view that our hotel offers over the bay of Naples (sunglasses suggested but... More 

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

Everything about this hotel was Excellent, friendly staff, good breakfast, Excellent GYM, very comfortable rooms, clean throughout. It was nearly 40 of us stayed in this hotel and we all Loved it. Surely i will stay in this hotel again. Overall Excellent

Was this review helpful? Yes 1
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Johney R, Great thanks for your amazing review. It is an immense gratification for us to read that your stay fully satisfied you and all of your group, for the facilities as well as for the service we provided. We look forward to your next journey to Naples. Kindest regards. More 

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2014

This was our second time staying at the Romeo Hotel. Once again, we had an excellent stay! We considered the possibility of trying a different hotel, but since we had such a wonderful stay last time, we decided to return. We were not disappointed! Service was excellent, staff were friendly and helpful, and once again we enjoyed the hotel's location,... More 

Was this review helpful? Yes 1
GeneralManager_Romeo, Direttore at Romeo Hotel, responded to this review

Dear Jennifer, Thank you for reviewing us and, most of all, thank you for choosing us one more time! Naples is a wonderful city, full of hidden corners and treasures to discover, and it is a pleasure to read that your “base of operations” was Romeo hotel, your home overlooking the Bay. We look forward to welcoming you again. Kindest... More 

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Additional Information about Romeo Hotel

Address: Via Cristoforo Colombo 45, 80133 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Romeo Hotel 5*
Number of rooms: 83
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Also Known As:
Romeo Hotel Naples
Hotel Style:
#1 Spa Hotel in Naples
#13 Luxury Hotel in Naples
#15 Romantic Hotel in Naples
#16 Business Hotel in Naples

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