We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Napoli Ambassador

#79 of 188 Hotels in Naples
GreenLeadersSilver level
Hotel website
Hotel deals
Via Medina, 70 | San Giuseppe, City Centre, 80133 Naples, Italy (Formerly NH Ambassador)
Special Offer
SUMMER AT FIXED PRICES
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
NH Napoli Ambassador
Professional photos View all
Browse nearby
NH Napoli Ambassador
NH Napoli Ambassador
NH Napoli Ambassador
Review This Hotel

905 reviews from our community

Traveler rating
    268
    348
    202
    60
    27
See reviews for
124
240
50
266
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (905)
  • Mar-May only
    (206)
  • Jun-Aug only
    (215)
  • Sep-Nov only
    (264)
  • Dec-Feb only
    (220)
All months
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotels location in Naples is fantastic. There are many shops and restaurants close by within walking distance. The rooms themselves are standard but good enough for the price and for just a few nights. The views of the surrounding area inc mt Vesuvius are stunning. Make sure you try the Sfogliatella are amazing and they serve mini ones at... More 

Was this review helpful? Yes
israel n, Direttore at NH Napoli Ambassador, responded to this review

Dear Customer thank you very much for your kind review. It is always nice to riceive a good score like the one you gave us. Hope to have you back with us next year Kind regards Israel Navarro More 

Berchiddeddu, Italy
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As usual for my job I go all over, but not always I leave my compliments! Those ladies and gentlman at the reception are really Helpful!Always smiling and professional. The Hotel it' s very central and takes to me the opprtunity to reach everything in the fastest way. The Breakfast it's excellent and you feel so good in a warm... More 

Was this review helpful? Yes
israel n, Direttore at NH Napoli Ambassador, responded to this review

Dear Sergio thank you very much for your kind review. We're glad you appreciated our services and facilities. Hope to find you again in one of our hotels. Kind regards Israel Navarro More 

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Just had a great week in Naples staying at the NH Ambassador which has stunning views over the Bay of Naples and the city. The rooms were clean and the staff always helpful and fluent in English and Genino (misspelt) was always most helpful. The breakfasts were substantial with plenty of selection of fruit and cereals although it was scrambled... More 

Was this review helpful? Yes
israel n, Direttore at NH Napoli Ambassador, responded to this review

Dear Paul thank you very much for taking some time to review our hotel. I am very grateful for your honest and very much articulated writing! Your comments about the bar has been surely noticed and will be used as a reminder to ourselves. Say hello to Soton from me ( spent 3 years there !) Kind regards Israel Navarro More 

Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights on floor 30 in adjoining rooms with 2 teenagers. Lovely clean large en-suite rooms with commanding views over Naples. Beds large and comfortable. The staff were friendly, especially Anna for whom nothing was too much effort. There was a good selection of food at breakfast and the restaurant was spotless. I would definitely recommend this hotel... More 

Was this review helpful? Yes
Watford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Just back after a four day break to Naples with wife and two teenagers. Had the joy of staying at the NH Ambassador where we requested and received two adjoining rooms. The first pleasant surprise was that they were located at the corner on the 30th floor providing unparalleled views of the city and port with versuvius as an imposing... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 19, 2015

The hotel is well located despite the new subway line works are in process. It is close to via Toledo and the port to capri and ischia. The airport bus stop also is at the port so is a very convinent location we were upgraded to superior so it was an excelent choice for us the breakfast is more than... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 10, 2015

Stayed for 2 nights in Naples on a business trip. Location of the hotel is in the city centre. Room was nice with a smallish window but good enough to be able to see the sea and a landscape of the city. Hotel is old but lift service is ok. No ironing facility in the room so had to go... More 

Was this review helpful? Yes
Florence, Italy
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 8, 2015

The hotel is in the center of the city, the staff is very nice and the Rooms are confortables. .breakfast is a little pour,but overall the services are quite good. The overview from the hotel is one of the best ghingheri of the hotel.

Was this review helpful? Yes
Knoxville, Tennessee
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 7, 2015 via mobile

Staff was very professional and friendly! They accommodated every question and offered immediate assistance. Neopolitan Authentic Pizza at "Medinas" across the street will deliver to the room! Extremely helpful if you want local food but too jetlag to venture out of hotel. Great food. Pharmacy is around the corner. Post for Ferries to surrounding islands across the street. Plus Royal... More 

Was this review helpful? Yes
Teneryfa
Contributor
12 reviews 12 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 28, 2015

Very good location and unforgettable views of the Naples (high floor). Good breakfast. Quite old and tired looking room. No coffee / tea facilities in the room. Slow wifi connection (free of charge, you can buy faster connection speed). Room cleaning oddly fast and accurate. One and one soap bubble bath per person - not enough!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

277 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (262)
Viewed
Hotel & grounds (34)
Viewed
Room/suite (67)
Viewed
View from room (76)
Viewed
Bathroom (23)
Viewed
Dining (2)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question