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NH Napoli Ambassador

#73 of 189 Hotels in Naples
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Via Medina, 70 | San Giuseppe, City Centre, 80133 Naples, Italy (Formerly NH Ambassador)
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1 room 1 adult
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NH Napoli Ambassador
NH Napoli Ambassador
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1,327 Reviews from our TripAdvisor Community

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Corfu, Greece
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed just one day a Napoli book a room at the hotel had a good stay there good and friendly service with a very nice view from my room. Breakfast I really enjoy and also the room service. Hotel need to look in some negative features point out from reviewers most of them I also share.

Helpful?
Thank ManolisPapadakisGM
Porto
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location of the hotel is perfect, near the most important places in Naples in a very safe street. The view from the window of the bedrooms is awesome, over Naples harbor and Castle. Also from the corridor window is great, over the city itself. The staff in the reception is very professional and friendly, special thanks to Carmen.

Review collected in partnership with NH Hotels

Helpful?
Thank Joao R
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear Joao R, thank you very much for sharing your opinion on Tripadvisor and for choosing Nh Ambassador in Naples. On behalf of the staff of Nh Ambassador thank you very much for such a great review! Your feedback is much appreciated. We will personally share your feedback with Carmen. We look forward to welcoming you back to our hotel... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for 3 nights in December, 2015. Overall, the property is modern and well-kept. Comfy chairs in the lobby. I heard desk staff speak several different languages to guests. Construction site next door reeked of urine, but unfortunately that's not something the hotel can fix. Price: Excellent - especially with the huge buffet breakfast included. Location: Excellent... More 

Helpful?
Thank Diva E
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear Diva E, thank you for your wonderful review and for choosing Nh Ambassador for your stay in Naples. We are delighted to learn that you have had such a positive experience with our hotel and staff. It is certainly a great reward to read such praising feedback from a valued guest, and we hope for the opportunity to host... More 

London
Level Contributor
125 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a couple of nights at the Ambassador in early January. We chose not to upgrade for a room with a view and ended up on a lower floor (17) with a room with a view so couldn't complain. The room was slightly tired but the linen was fresh and the bed comfortable. The breakfast was excellent and service... More 

Helpful?
Thank JanenClare
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear JanenClare, thank you for recommending Nh Ambassador Napoli and for sharing your review on Tripadvisor. We are pleased to hear that you appreciated our location, good choice of breakfast buffet and the service provided by our staff. Hope we will have privilege to welcome you here again. Kind regards, Gennaro Robustelli per Israel Navarro More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was spacious. The bed was comfortable. The bathroom was clean and ordered. The cleaning ladies were incredibly prompt and thorough. The inclusive buffet breakfast was delicious - it had your standard fare (pastries, fruit, cereals, bacon & eggs) and a coffee machine! The hotel restaurant was definitely on the expensive side, and did not have a lot of... More 

Helpful?
Thank Zoe R
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear Zoe R, thank you for your valuable feedback regarding your stay and for choosing Nh Ambassador. We are pleased that you enjoyed your stay and please know that we very much appreciate your feedback. Hope to have you back as soon as possible. Kind regards, Gennaro Robustelli per Israel Navarro More 

London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

Stayed here late December / early January. Noisy rooms (sound from the noisy street and from next door rooms). Reported a problem with the heat but they never fixed it. Only one power socket fitted our European adaptor but it didn't even work. We had to charge everything using only the bathroom socket in the hairdryer (and we had to... More 

Helpful?
Thank ani_1234_9
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear ani_1234_9, thank you very much for choosing Nh Ambassador for your stay in Naples and for sharing your feedback on Tripadvisor. We are pleased to hear that you appreciated our location and our delicious breakfast. Please accept our apologies for any inconvenience caused. We really hope to have the chance to welcoming you again in Naples. Best regards, Gennaro... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 26, 2015

This hotel has a great view and a great location! Close to everything but not to close of the city centre, that can be too noisy sometimes! However, I think that the bedroom could be better according to 4 star hotel (it looks too old).

Helpful?
Thank Catarina R
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear Catarina R, thank you for taking the time to provide us with feedback about your most recent stay at Nh Ambassador in Naples. We are glad you enjoyed your trip and we really appreciate that you have chosen our hotel. Hope to welcome you back very soon. Kind regards, Gennaro Robustelli per Israel Navarro More 

Castle Cove, Australia
Level Contributor
129 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed December 22, 2015

The NH Ambassador is a high-rise, fairly modern hotel which is rare for Naples. We found our standard room good and we had a nice view over Naples. We could have paid extra for a water view, but we actually thought the city view was nicer! The room was pretty standard for a large hotel chain. The included breakfast buffet... More 

Helpful?
Thank Michael-Se
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear Michael-Se, thank you very much for taking the time to write about your experience at Nh Ambassador. We are pleased to know that you appreciated our room and nice view over Naples, but we are sorry that your stay with us wasn't completely to your satisfaction at every level and please know we take your feedback very seriously. You... More 

Reading, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 11, 2015

Single-handedly, one of the nicest hotels I have stayed & with the best service! Booked the hotel last minute & it was the one that came up on top as recommended when I searched for lodging in the historic centre. Had a quick look in 3-4 others but none was nowhere near as good for the price, location etc. At... More 

Helpful?
Thank Nadia Nikoleta M
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear Nadia Nik, thank you very much for such a wonderful review, how lovely to know that you enjoyed your stay. We are honored that you chose to stay at Nh Ambassador for your birthday - congratulations. We will personally share your feedback with Davide and with our team as well. Thank you for staying with us and thank you... More 

Ontario
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 4, 2015

This is a popular hotel with business travellers as well as tourists so it I would guess it is always busy. The location is central and close to galleria shopping, historical sites, the port and marina. There are taxis always available outside the entrance and it is just a short walk to the Metro. Rooms are clean and comfortable with... More 

Helpful?
Thank OntarioWelltravelled
Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear OntarioWe, thank you for your valuable feedback regarding your stay and for choosing Nh Ambassador. We certainly hope we will welcome you back in order for you to enjoy these views and the service of our hotel. Best regards, Gennaro Robustelli per Israel Navarro More 

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