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NH Napoli Ambassador

#78 of 188 Hotels in Naples
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Via Medina, 70 | San Giuseppe, City Centre, 80133 Naples, Italy (Formerly NH Ambassador)
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Best prices for: 1 room 1 guest
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NH Napoli Ambassador
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NH Napoli Ambassador
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947 reviews from our community

Traveler rating
    280
    370
    209
    60
    28
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (248)
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New Orleans, Louisiana
1 review
4 of 5 stars Reviewed 2 days ago NEW

As expected met all expectations - front desk tho was very accommodating and helpful although thin ; there is no bellboy to help with luggage and breakfast was ok. Can be crowded if you coincide with a group - just have to be patient as

Review collected in partnership with this hotel

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Management response:

Dear Guest, thank you very much for your kind review. We are glad you appreciated our services and facilities. Hope to greet you again in Naples at Nh Ambassador Kind regards Gennaro Robustelli per Israel Navarro More 

South Suburban Chicago
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel facility was very nice. The staff was very friendly, helpful, and had a good command of the English language. There is a restaurant is located on the second floor; and the food was fresh and very tasty. They have two elaborate espresso coffee making machines available to make your cup of Java just the way you want it.... More 

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Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear guest, thank you very much for your kind review. We are glad you appreciated our services and facilities. Hope to find you again in one of our hotels. Kind regards Gennaro Robustelli per Israel Navarro More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 1 week ago

We really loved this hotel in Naples. It was clean, breakfast was awesome with a ton of variety. Staff was very friendly and helpful. Rate was decent, could have got a much cheaper deal, but this was an actual hotel where you heard nothing and could sleep at night. Not ever returning to Naples, but like the hotel

Review collected in partnership with NH Hotels

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Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

DearThomas, thank you very much for taking some time to review our hotel. It is always nice to receive a good score like the one you gave us. We are glad you appreciated our services and facilities. We hope to greet you again in Naples at Nh Ambassador Kind regards Gennaro Robustelli per Israel Navarro More 

Florence, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Central enough, kind service, had a last floor room which had a large clean bathroom without paying the extra which they usually charge for high rise floors and, believe me, it's all about the view! Breakfast quality is within nh standards

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Gennaro410, Front desk agent at NH Napoli Ambassador, responded to this review

Dear Edlu, thank you very much for your kind review. It is always nice to riceive a good score like the one you gave us. Hope to see you soon again. Kind regards Gennaro Robustelli per Israel Navarro More 

Wokingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 weeks ago

The ambassador hotel is on a very busy street so driving is a bit of a nightmare as is driving round most of Napoli. There is parking next to the hotel but costs 25 euro for a over night stay. The hotel itself it very nice with a grand entrance hall and looks very clean, the man on the desk... More 

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Gennaro410, Direttore at NH Napoli Ambassador, responded to this review

Dear Mr Ben, thank you very much for your kind review. We are glad to hear from you that you appreciated our services and facilities. Your comment about rude staff has been surely noticed and I would like to kindly ask you to contact me at i.navarroatienza@nh-hotels.com in order to discuss it further. Waiting for your kind reply ,best regards.... More 

Senior Contributor
36 reviews 36 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 17, 2015

The hotels location in Naples is fantastic. There are many shops and restaurants close by within walking distance. The rooms themselves are standard but good enough for the price and for just a few nights. The views of the surrounding area inc mt Vesuvius are stunning. Make sure you try the Sfogliatella are amazing and they serve mini ones at... More 

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israel n, Direttore at NH Napoli Ambassador, responded to this review

Dear Customer thank you very much for your kind review. It is always nice to riceive a good score like the one you gave us. Hope to have you back with us next year Kind regards Israel Navarro More 

Berchiddeddu, Italy
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

As usual for my job I go all over, but not always I leave my compliments! Those ladies and gentlman at the reception are really Helpful!Always smiling and professional. The Hotel it' s very central and takes to me the opprtunity to reach everything in the fastest way. The Breakfast it's excellent and you feel so good in a warm... More 

Was this review helpful? Yes
israel n, Direttore at NH Napoli Ambassador, responded to this review

Dear Sergio thank you very much for your kind review. We're glad you appreciated our services and facilities. Hope to find you again in one of our hotels. Kind regards Israel Navarro More 

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed March 6, 2015

Just had a great week in Naples staying at the NH Ambassador which has stunning views over the Bay of Naples and the city. The rooms were clean and the staff always helpful and fluent in English and Genino (misspelt) was always most helpful. The breakfasts were substantial with plenty of selection of fruit and cereals although it was scrambled... More 

Was this review helpful? Yes
israel n, Direttore at NH Napoli Ambassador, responded to this review

Dear Paul thank you very much for taking some time to review our hotel. I am very grateful for your honest and very much articulated writing! Your comments about the bar has been surely noticed and will be used as a reminder to ourselves. Say hello to Soton from me ( spent 3 years there !) Kind regards Israel Navarro More 

Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2015

Stayed for 3 nights on floor 30 in adjoining rooms with 2 teenagers. Lovely clean large en-suite rooms with commanding views over Naples. Beds large and comfortable. The staff were friendly, especially Anna for whom nothing was too much effort. There was a good selection of food at breakfast and the restaurant was spotless. I would definitely recommend this hotel... More 

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Watford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Just back after a four day break to Naples with wife and two teenagers. Had the joy of staying at the NH Ambassador where we requested and received two adjoining rooms. The first pleasant surprise was that they were located at the corner on the 30th floor providing unparalleled views of the city and port with versuvius as an imposing... More 

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