The hotel was nice, the view was amazing and the people working at the hotel Viviana, the servers, the driver were all even better. We loved this place and they added to it. You can use the free shuttle to get to center of Capri or to the docks. They recommended great restaurants, a great boat tour. We loved our... More

A lovely hotel with very friendly helpful staff. The views from our room and the rooftop terrace were superb, and the hotel was ideally suited to explore Capri and Anacapri. If we come back to Capri, we would definitely choose this hotel, and stay longer than the 1 night

We only stayed on the Island for one night between trips to other cities, but we definitely made the right choice staying at this hotel. When we first arrived off the ferry, we called the hotel and within minutes the hotel shuttle showed up to take us up to the hotel. Upon arrival in the main lobby, the lovely Viviana... More

From the moment we arrived Viviane greeted us with a big smile and impeccable customer service, what you should receive at any hotel stay (but what you usually never receive!). This was a trip for the purpose of a birthday, however no one from the hotel was notified. Upon checking us in Viviane had notified us that we had been... More

This hotel certainly was the best choose to stay at Capri!! My friends and me won an upgrade from the garden view to ocean view!! It was the best view that we could have in the morning! The room was very clean, well decorated, big and with facilities like wifi, minibar, Sky tv, balcony and an iPad free charge during... More

We stayed in a standard room, which at first glance was nothing to excited about (on the bottom level/ ground floor), but from the first moment, the staff was amazing and we realized the room functioned perfectly ! for us the best part was the staff themselves (multi-lingual, friendly, and helpful) and the hot tub on the roof. We spend... More

The Title Says it all. Don't bother reading other reviews, just book this hotel.... I have traveled many many places, and by far this is one of the BEST HOTELS we have stayed at. We took the Fairy from Napoli. When we arrived. I called the number and they picked us up from the Pier within 5 minutes (easy to... More

We stayed here recently and really enjoyed our stay, even though it was only for one night. On check-in they offered an iPad if we wanted access to the internet, and gave us a choice of two rooms. The room was very big and clean, and a large bathroom with a lovely rain shower. The complimentary shuttle that drove us... More

I recently stayed at the Hotel Excelsior during a 3 day visit to Capri & from my experience I simply can not speak highly enough of this hotel & the staff! Viviana (front desk) promptly realised it would be my birthday during my visit & kindly offered a room upgrade, with a seaview. She always had a smile on her... More