We had planned a day trip to Capri but when we arrived we just had to stay. We walked into the Best Western Syrene to check availability for 2 nights and Vittorio could not have been more helpful. He showed us 3 different room types, and a brief tour of the hotel itself. He took our map and listed all... more

Recently stayed two nights in this hotel. We booked last minute as this was the only hotel we could get on such short notice. The location of the hotel is perfect, a short walk away from Capri’s main square. We had a lovely balcony overlooking the town and sea. The room was very clean and quiet. We found the staff... more

Fantastic hotel in lovely surroundings. Staff were incredibly helpful. Rooms were immaculately clean and vey well maintained. I would have no hesitation in recommending this hotel! more

This hotel was way too OVER PRICE!! The staff was not the most friendly but yet I think that everyone that lives & work in Capri Island maybe tired of too many tourist all the time. At the hotel they charge for every little extra thing they do for you. The restaurant staff were not very friendly- the food was... more

We stayed at the Syrene during the busy August holiday season. On the positive side, the hotel is in a very central location in Capri town, steps from the central piazza and main shopping area. Also, the hotel has a pool which is above average by Capri standards. The hotel, however, charges for towels and for chairs - essentially, you... more

I love Capri and stayed here because it was the only hotel available (I booked at the last minute). Apparently there is a reason for this. The manager is imperious and unfriendly. He alienated us at check in with his perfidious manner then continued to be unfriendly throughout the stay. I.e, we were stopped at the gate when we tried... more

Very nice and helpful staff at reception, always trying to be present and generous in informations, location is great and also the hotel which a typical but quite building. Room was very nice and very clean more

The best experience I've ever had in a hotel booked without knowing all details. The unusual kindness of the highlly professional staff should be especially underlined. The position of the hotel, beautiful lemon patio, clean and silent swimming-pool as well as all other aspects were beyond our expectations. The room was exactly what we were looking for - spotless, silent... more

Last summer we chose to go to Italy for holiday. We spent a week in Capri,a very famous island, with very nice beaches. We didn’t reserve in advance, so we booked the only hotel available in that period, the Hotel Syrene. My wife sent an e-mail with her credit card details as confirmation. We arrived on the 25th of July.... more