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BEST WESTERN Hotel Syrene

#22 of 41 Hotels in Capri
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Via Camerelle 51, I-80073 Capri, Island of Capri, Italy
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BEST WESTERN Hotel Syrene
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181 Reviews from our TripAdvisor Community

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Traveler rating
    96
    54
    21
    5
    5
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30
95
4
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Devon, England
Level Contributor
118 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived here Tuesday, I have to correct the guest about the steps, luggage ect, from port to hotel in that, when you get off the boat, you will find porters on the pier or you can call hotel in advance who take your luggage for a small charge and it is in your hotel room when you arrive, and... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest , Thank you for your stay with us at Best Western Hotel Syrene. I am glad to hear that you found our location to be most useful. I am also pleased to read that our staff was friendly and helpfull and able to leave a pleasant impression upon your departure, but, especially, I am glad to hear that... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A 3 night stay as part of a Rome, Capri and Sorrento tour. Fantastic location, a beautiful hotel with a stunning room that had only one piece of furniture that didn't work. The pool area is lovely with a lemon tree shaded eating area. Helpful and pleasant staff who allow you to enjoy the hotel without being intrusive. We loved... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Ms Linda H, I am so glad you enjoyed your stay with us. Thank you for acknowledging the excellent service you received all round from the team. We are all thrilled to see you had a brilliant stay. I am glad to hear that you also took advantage of our great location and all of its surroundings. We all... More 

Cardiff, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During a fantastic visit to the island of Capri which involved a lot a sightseeing and walking. We approached the hotel staff to obtain some shade and refreshments and we were welcomed into their stunning Lemon grove/beer garden to enjoy a nice local cold refreshment. The staff were friendly and the facilities looked first class.

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear guest, Thank you very much for your recent stay in our hotel and for sharing your experience on Tripadvisor. We are pleased to hear that you value our care of our guest and we all look forward to welcoming you back in the very near future. Kind Regards from Capri More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Functional clean rooms with all amenities (except foreign TV channels). Fantastic position, lovely lemon-grove resto and nice pool. Staff friendly and efficient, be open-minded: the Neapolitans are always right! Nice breakfast buffet on the breezy terrace. Some rooms have a little balcony. Would definitely recommend for the locaton and price/quality value for money!

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you very much for your recent stay in our hotel and for sharing your experience on Tripadvisor. We are pleased to hear that you value our care of our guest and we all look forward to welcoming you back in the very near future. Kind Regards from Capri More 

Toronto
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Second-floor room overlooking gardens going down to sea. Balcony with table and two chairs. Big room with sufficient drawer space. Each twin bed had a light beside it and at least two additional electrical outlets beside each bed. Attractive décor. Attractive clean modern bathroom. Provided Kleenex type tissue (not that usual in Italy). Safe and refrigerator. Curtains heavy enough to... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you so much for your good feedback! We are delighted that you enjoyed your stay with us and that you took the precious time to share your impressions on this platform. Thank you for recommending our hotel. We appreciate it! We will be happy to welcome you again in the near future. Sincerely, Vittorio Gargiulo More 

Nyc
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

Lovely discreet hotel in the center of all the action of central Capri. Just spectacular location. Staff was very courteous and helpful. Sat in their lemon grove for an afternoon blissfully. Breakfast terrace looks at the ocean. Very clean, great sheets and towels. Send me back!

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Mr Michael S, Many thanks for your excellent review of Best Western Hotel Syrene following your recent stay. I am very glad that you have rated the hotel, the facilities and our team so highly and we will certainly continue striving to deliver excellent service. I look forward to welcoming you back. Best Regards, Vittorio Gargiulo More 

Sao Paulo, SP
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 21, 2015

Arriving in Capri (I mean up there in the main fancy rich small square) and staying some nights is a real challenge. The streets are not smooth and there are no lifts. If Capri is the final part of a long vacation that means you are carrying heavy luggage, a real nightmare. But if the hotel has no lift, you... More 

Was this review helpful? Yes 1
Oklahoma
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 9, 2015

This hotel is located a few minutes walk from the Piazza, near shops and restaurants, but has a quiet feel like it is further out. We were warmly greeted and received excellent help and restaurant recommendations from the staff. Our room had a lovely terrace and ocean view. The bathroom was large and everything was clean. The breakfast had a... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future, Best Regards... More 

London, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 3, 2015 via mobile

Lovely hotel nestled just off one of the prestigious shopping areas of Capri. Hotel quiet and peaceful despite location, lovely friendly atmosphere with genuinely friendly, helpful staff. Rooms are clean and bright with good facilities. Recommend room 58 overlooking the pool as it is quiet and spacious. Good food at the restaurant, enjoy eating in the open air under the... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Hotel Syrene and for taking the time to share your valuable comments about us here on TripAdvisor. I am very happy that you enjoyed the hotel atmosphere, service, rooms and location. In regards to our staff, it is very rewarding to hear your compliments, I will definitely share them... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2015

We stayed for 2 nights....Hotel situated a few minutes walk from the "Clock Tower" First impressions...well impressed - Lovely Hotel, reception desk team, friendly, helpful and quick to help with directions etc. Our room was lovely...big, comfortable well furnished. Our room had a balcony overlooking the main Designer Shopping street - and wonderful sea views. Quiet. WiFi excellent. Pool area... More 

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear guest, thank you for taking the time to share your past experience at our Best Western Hotel Syrene. We are delighted to see your comments about our perfect amenities, and we are extremely thankful to read that our team was able to exceed your expectations. Thank you again for posting your review; we look forward to your return visit!... More 

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