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BEST WESTERN Hotel Syrene

#21 of 41 Hotels in Capri
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Via Camerelle 51, I-80073 Capri, Island of Capri, Italy
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1 room 1 guest
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BEST WESTERN Hotel Syrene
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192 Reviews from our TripAdvisor Community

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Traveler rating
    102
    58
    21
    5
    6
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32
101
4
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland
Level Contributor
214 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had no idea Best Western had such nice hotels in their line of hotels. This hotel was a great value in Capri, with spacious rooms, ours had a balcony facing the ocean, that is real ocean not beach view, decent breakfast on an outside terrace, beautiful lemon treed covered patio where you can eat lunch and see into the... More 

Was this review helpful? Yes
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff were all amazing and helpful to all our needs, even when a grumpy lady in the room next to ours was screaming at them about pillows at 11pm who knows what her issue was but I politely asked her to have some respect for the staff and me as she interrupted my peaceful wine on my private balcony,... More 

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Auckland, New Zealand
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for one night in July, wish it could have been longer. Wherever you stay, DEFINATELY book your transfer from the ferry to the hotel in advance, the hotel can do this for you. We did not and had a nightmare scenario of taxi ride and then lugging heavy cases to the hotel. There is no... More 

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Ocean Isle Beach, North Carolina
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we stay here every year for several nights ... the owner, Vittorio, is first class all the way, as is all his staff ... whatever you want/need on Capri, they will arrange ... great pool, great rooms, great breakfast ... don't miss this one ...

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene I am delighted to read that you enjoyed our hotel! I am also happy that you found our staff and service excellent, making your stay with us an unforgettable experience. We most certainly look forward to welcoming you back in the... More 

Peterborough, United Kingdom
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a lovely room with picture tiles and views over the bay of Naples. Breakfast on the terrace and lunch under the lemon trees nest to the pool were delightful. Use the porter service, because its a bit of a hike, pulling a case, from the bus stop / funicular / taxi drop-off.

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Mr John B, Thank you very much for your recent stay in our hotel and for sharing your experience on Tripadvisor. We are all delighted to know that you had an enjoyable stay with us and we all look forward to seeing you soon. Sincerely, Vittorio Gargiulo More 

Devon, England
Level Contributor
119 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed July 16, 2015

I arrived here Tuesday, I have to correct the guest about the steps, luggage ect, from port to hotel in that, when you get off the boat, you will find porters on the pier or you can call hotel in advance who take your luggage for a small charge and it is in your hotel room when you arrive, and... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest , Thank you for your stay with us at Best Western Hotel Syrene. I am glad to hear that you found our location to be most useful. I am also pleased to read that our staff was friendly and helpfull and able to leave a pleasant impression upon your departure, but, especially, I am glad to hear that... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2015

A 3 night stay as part of a Rome, Capri and Sorrento tour. Fantastic location, a beautiful hotel with a stunning room that had only one piece of furniture that didn't work. The pool area is lovely with a lemon tree shaded eating area. Helpful and pleasant staff who allow you to enjoy the hotel without being intrusive. We loved... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Ms Linda H, I am so glad you enjoyed your stay with us. Thank you for acknowledging the excellent service you received all round from the team. We are all thrilled to see you had a brilliant stay. I am glad to hear that you also took advantage of our great location and all of its surroundings. We all... More 

Cardiff, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 10, 2015

During a fantastic visit to the island of Capri which involved a lot a sightseeing and walking. We approached the hotel staff to obtain some shade and refreshments and we were welcomed into their stunning Lemon grove/beer garden to enjoy a nice local cold refreshment. The staff were friendly and the facilities looked first class.

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear guest, Thank you very much for your recent stay in our hotel and for sharing your experience on Tripadvisor. We are pleased to hear that you value our care of our guest and we all look forward to welcoming you back in the very near future. Kind Regards from Capri More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 5, 2015 via mobile

Functional clean rooms with all amenities (except foreign TV channels). Fantastic position, lovely lemon-grove resto and nice pool. Staff friendly and efficient, be open-minded: the Neapolitans are always right! Nice breakfast buffet on the breezy terrace. Some rooms have a little balcony. Would definitely recommend for the locaton and price/quality value for money!

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you very much for your recent stay in our hotel and for sharing your experience on Tripadvisor. We are pleased to hear that you value our care of our guest and we all look forward to welcoming you back in the very near future. Kind Regards from Capri More 

Toronto
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 28, 2015

Second-floor room overlooking gardens going down to sea. Balcony with table and two chairs. Big room with sufficient drawer space. Each twin bed had a light beside it and at least two additional electrical outlets beside each bed. Attractive décor. Attractive clean modern bathroom. Provided Kleenex type tissue (not that usual in Italy). Safe and refrigerator. Curtains heavy enough to... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you so much for your good feedback! We are delighted that you enjoyed your stay with us and that you took the precious time to share your impressions on this platform. Thank you for recommending our hotel. We appreciate it! We will be happy to welcome you again in the near future. Sincerely, Vittorio Gargiulo More 

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