We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Hotel Syrene

4.0 of 5 Via Camerelle 51, I-80073 Capri, Island of Capri, Italy
Hotel website
Hotel deals
Special Offer
Save up to 30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
GreenLeadersSilver level
BEST WESTERN Hotel Syrene
Professional photos View all
Browse nearby
BEST WESTERN Hotel Syrene
Write a Review

153 reviews from our community

Traveler rating
    80
    47
    18
    4
    4
See reviews for
24
80
1
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (24)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (4)
All months
Top Contributor
154 reviews 154 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 24, 2014

This is a review for 2010!! But none the less, it was FANTASTIC!! I came to Capri after A tour starting in Roma. I had no idea where to stay. I walked in here and they had a room. I Loved it. I had a view of the hillside with homes, and the pool below. I got a beautiful balcony... More 

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, thank you very much for your lovely review of the Best Western Hotel Syrene. I really appreciate your kind comments regarding our hotel and I am very pleased to hear that you enjoyed your accommodation, the location, the breakfast and you find the staff very courteous. I look forward to welcoming you back. Best Regards from Capri Vittorio... More 

Payson, Arizona
Top Contributor
94 reviews 94 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 5, 2014

We've stayed here twice in two different rooms, both with balconies with spectacular views. I think all 33 rooms might have balconies, but room 77 affords more than 180 degree views of Capri. You can even see part of the faraglioni rocks from here. The staff is extremely helpful and friendly, the rooms are a good size. We booked directly... More 

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Many thanks for taking the time to post your feedback following your recent stay with us. Thank you for your lovely review, I was delighted to read that you enjoyed such a wonderful stay, especially so with regards on staff. I have also shared your comments to the rest of the team and we really hope to have... More 

Newcastle
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 3, 2014 via mobile

This was our third visit to Capri and our first time at Hotel Syrene. We were very happy with the hotel. The location is excellent, a short stroll down the hill from the piazzetta. The room was a Garden a View, but we had a terrace which had glimpses of the sea. The room was spacious and the bed was... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Mr maton1, Thank you for posting such a lovely review. I am delighted that you enjoyed your stay with us and found the staff to be helpful and willing to assist. It is always fabulous to read when our guests have an excellent stay and thank you for recommending us. We all look forward to seeing you soon. Kind... More 

Torquay, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 2, 2014

stayed at the syrene and i and my wife ejoyed it emensly. the staff were all very friendly and helpful.the only fault and it is being a bit picky is that the retaurant didnt open in the evening but that apart i would reccomend the hotel to everyone.the views from the terrace at breakfast are amazing they cant help but... More 

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Mr Tony M, Thank you for leaving a great 5-star review on TripAdvisor. I am delighted to hear that you enjoyed your recent stay at the Best Western Hotel Syrene. We at the Hotel Syrene drive to provide exceptional customer service to all our guest and I am glad you were not disappointed. I truly hope to welcome you... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 2, 2014

This hotel was bright and cheerful... The room was stunning... Staff were so helpful and friendly, professional, happy... Located exactly where you need to be in Capri! I could highly recommend this hotel.

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Lkcohen, Thank you very much for your lovely comments about your stay at the Best Western Hotel Syrene! We highly appreciate your feedback, it is such a pleasure to receive such positive feedback. Our team is always there to assist you and we are always happy to greet you on your return! Best ragards from Capri! More 

York, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 24, 2014

We stayed here for a week and had very good service. Very friendly and helpful staff . Claudia on reception knows every restaurant and as her command of English is very good she is invaluable . Getting our large cases from the ferry to our hotel was easy as it was professionally whisked away as you get off the boat... More 

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to share your review on Tripadvisor. We are all delighted to know that you had a wonderful time with us and that we managed to provide exemplary service your entire stay. I am very glad that you have rated the Best Western Hotel Syrene, the facilities and our team so highly and... More 

Ocean Isle Beach, North Carolina
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 24, 2014

The place to stay on Capri ... a very, very fine Hotel run by Vittorio and his outstanding staff ... this is the only place we stay on Capri ... great views ... great breakfast on a wonderful patio ... great rooms ... beautiful swimming pools ... the lemon grove ... thank you Vittorio, Claudia and Viviana!

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to share your review on Tripadvisor. I am very pleased to hear that you enjoyed your accommodation, the location and you find the staff very courteous. We truly appreciate hearing from satisfied guests like you, and we all look forward to your return. Best regards from Capri More 

Miami Beach, Florida
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 21, 2014

Being from the States, I didn't expect much from a Best Western. They aren't known for high style, but this hotel was great! The rooms are a good size, the hotel is immaculate, there are lemon trees over the pool side lounge, and the view from the restaurant is great. Not to mention the breakfast buffet and the staff are... More 

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for your excellent review. I am very glad that you have rated the Best Western Hotel Syrene, the facilities and our team so highly and we will certainly continue striving to deliver excellent service. I look forward to welcoming you back. Best Regards from Capri More 

Manchester, England, United Kingdom
Top Contributor
54 reviews 54 reviews
9 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed September 18, 2014

Good choice as the second of a two part stay near Naples. We took in Ravello as the first stay. This hotel is in close proximity to the heart of the chic town of Capri...in fact for top Boutique names and celebrity watching its location is in the same category. A four star gem with an entrance away from the... More 

Was this review helpful? Yes 2
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for providing valuable feedback on your recent stay at Best Western Hotel Syrene. I am very pleased to hear that you enjoyed your accommodation, the location and the hotel in general. We truly appreciate hearing from satisfied guests like you, and we all look forward to your return. Kind regards from Capri More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 18, 2014

The Hotel is located on the upper location of Capri, in a very convenient place. Hotel Staff is very friendly. We have been granted the possibility to upgrade our room to a sea view as it was available and for a special extra cost, not so expensive. Thank you to all the staff for their nice service!

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you very much for choosing to stay recently at the Best Western Hotel Syrene and for sharing your experience. We pride ourselves for our friendly service and I am thrilled that you have acknowledged this on this platform. The team and I work tirelessly to ensure all of our guests feel at home in our hotel. It... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Hotel Syrene? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Syrene

Address: Via Camerelle 51, I-80073 Capri, Island of Capri, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Syrene 4*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Venere, Expedia, Priceline, Orbitz, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Hotel Syrene reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western
Hotel Style:
#2 Green Hotel in Capri
#3 Business Hotel in Capri
#13 Luxury Hotel in Capri
#14 Family Hotel in Capri
#15 Romantic Hotel in Capri

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
View from room (9)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (67)
Viewed
Room/suite (19)
Viewed
Dining (7)
Viewed
Hotel & grounds (23)
Viewed
View from room (2)
Viewed
Pool/beach area (11)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay