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BEST WESTERN Hotel Syrene

#20 of 41 Hotels in Capri
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Via Camerelle 51, I-80073 Capri, Island of Capri, Italy
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BEST WESTERN Hotel Syrene
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BEST WESTERN Hotel Syrene
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159 reviews from our community

Traveler rating
    84
    48
    19
    4
    4
See reviews for
24
83
2
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited Capri in May, which we highly recommend as the weather is not too hot and the streets are not crowded. We stayed at the Hotel Syrene and it was a terrific choice. The hotel is charming and centrally located, and the staff is friendly and helpful. The pool is situated in a beautifully landscaped garden with lemon and... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear guest, I would like to thank you very much for taking the time to write your wonderful review, and indeed for choosing to stay with us on your recent trip to Capri. I am absolutely thrilled to read that you enjoyed your stay so thoroughly and that you were so pleased with Best Western Hotel Syrene. I am delighted... More 

Kingston-upon-Hull, United Kingdom
Top Contributor
164 reviews 164 reviews
38 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are lots of hotels that you can stay at on Capri, but I'm pretty sure that none of them will even come close to how wonderful this one is. Perfectly located, in a very central area which is easy walking distance from everything in Capri centre, with lovely staff, fantastic rooms and breathtakingly beautiful views. I can't recommend Hotel... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write a review with regards to your recent stay with us. I am glad to hear that you found our location to be most useful. I am also pleased to read that our staff was friendly and helpfull and able to leave a pleasant impression upon your departure. We look forward... More 

Manhattan Beach, California
Top Contributor
165 reviews 165 reviews
28 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

If my eyes were to speak, they would speak volumes of our joy for staying at this awesome and visually stimulating hotel. From the moment we arrived (EZ check in) we were welcomed guests. We were very fortunate to stay in Room 74 as the balcony views with peacefulness are beyond any written description. I have a permanent Minds Eye... More 

Was this review helpful? Yes
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Many thanks for your excellent review of Best Western Hotel Syrene following your recent stay. I am very glad that you have rated the hotel, the facilities and our team so highly and we will certainly continue striving to deliver excellent service. I look forward to welcoming you back. Best Regards, Vittorio Gargiulo More 

Top Contributor
163 reviews 163 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 24, 2014

This is a review for 2010!! But none the less, it was FANTASTIC!! I came to Capri after A tour starting in Roma. I had no idea where to stay. I walked in here and they had a room. I Loved it. I had a view of the hillside with homes, and the pool below. I got a beautiful balcony... More 

Was this review helpful? Yes 2
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, thank you very much for your lovely review of the Best Western Hotel Syrene. I really appreciate your kind comments regarding our hotel and I am very pleased to hear that you enjoyed your accommodation, the location, the breakfast and you find the staff very courteous. I look forward to welcoming you back. Best Regards from Capri Vittorio... More 

Payson, Arizona
Top Contributor
119 reviews 119 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 5, 2014

We've stayed here twice in two different rooms, both with balconies with spectacular views. I think all 33 rooms might have balconies, but room 77 affords more than 180 degree views of Capri. You can even see part of the faraglioni rocks from here. The staff is extremely helpful and friendly, the rooms are a good size. We booked directly... More 

Was this review helpful? Yes 2
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Many thanks for taking the time to post your feedback following your recent stay with us. Thank you for your lovely review, I was delighted to read that you enjoyed such a wonderful stay, especially so with regards on staff. I have also shared your comments to the rest of the team and we really hope to have... More 

Newcastle
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 3, 2014 via mobile

This was our third visit to Capri and our first time at Hotel Syrene. We were very happy with the hotel. The location is excellent, a short stroll down the hill from the piazzetta. The room was a Garden a View, but we had a terrace which had glimpses of the sea. The room was spacious and the bed was... More 

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bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Mr maton1, Thank you for posting such a lovely review. I am delighted that you enjoyed your stay with us and found the staff to be helpful and willing to assist. It is always fabulous to read when our guests have an excellent stay and thank you for recommending us. We all look forward to seeing you soon. Kind... More 

Torquay, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 2, 2014

stayed at the syrene and i and my wife ejoyed it emensly. the staff were all very friendly and helpful.the only fault and it is being a bit picky is that the retaurant didnt open in the evening but that apart i would reccomend the hotel to everyone.the views from the terrace at breakfast are amazing they cant help but... More 

Was this review helpful? Yes 1
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Mr Tony M, Thank you for leaving a great 5-star review on TripAdvisor. I am delighted to hear that you enjoyed your recent stay at the Best Western Hotel Syrene. We at the Hotel Syrene drive to provide exceptional customer service to all our guest and I am glad you were not disappointed. I truly hope to welcome you... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 2, 2014 via mobile

This hotel was bright and cheerful... The room was stunning... Staff were so helpful and friendly, professional, happy... Located exactly where you need to be in Capri! I could highly recommend this hotel.

Was this review helpful? Yes 2
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Lkcohen, Thank you very much for your lovely comments about your stay at the Best Western Hotel Syrene! We highly appreciate your feedback, it is such a pleasure to receive such positive feedback. Our team is always there to assist you and we are always happy to greet you on your return! Best ragards from Capri! More 

York, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2014

We stayed here for a week and had very good service. Very friendly and helpful staff . Claudia on reception knows every restaurant and as her command of English is very good she is invaluable . Getting our large cases from the ferry to our hotel was easy as it was professionally whisked away as you get off the boat... More 

Was this review helpful? Yes 2
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to share your review on Tripadvisor. We are all delighted to know that you had a wonderful time with us and that we managed to provide exemplary service your entire stay. I am very glad that you have rated the Best Western Hotel Syrene, the facilities and our team so highly and... More 

Ocean Isle Beach, North Carolina
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 24, 2014

The place to stay on Capri ... a very, very fine Hotel run by Vittorio and his outstanding staff ... this is the only place we stay on Capri ... great views ... great breakfast on a wonderful patio ... great rooms ... beautiful swimming pools ... the lemon grove ... thank you Vittorio, Claudia and Viviana!

Was this review helpful? Yes 2
bwhotelsyrene, Proprietario at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to share your review on Tripadvisor. I am very pleased to hear that you enjoyed your accommodation, the location and you find the staff very courteous. We truly appreciate hearing from satisfied guests like you, and we all look forward to your return. Best regards from Capri More 

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