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Hotel Plaza

#17 of 97 Hotels in Sorrento
Certificate of Excellence
GreenLeadersBronze level
Via Fuorimura 3, 80067 Sorrento, Italy
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Hotel Plaza
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Ranked #17 of 97 Hotels in Sorrento
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
lisbeth e New York City, New York
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926 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We dont usually splurge on a hotel but this place is worth it! The staff is friendly and accommodating. They arranged beach club tickets for us and provided tour information. The breakfast included was substantial and delicious, the wireless (also included) was easy to use and the rooftop bar and pool offering spectacular views of the bay of Naples was... More 

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Oakland, Maryland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Best things about this hotel: Location and breakfast. Disappointing: Pool. Much smaller than it looked in photos. Also pool area was very crowded and jammed in. Room: Just okay. Nothing special. Fairly quiet. Had a balcony that was tiny. Staff: Mostly okay. Maria and Cineza were lovely. A couple others were grumpy--mostly those in the breakfast room.

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Birmingham, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hotel Plaza for 7 nights, the hotel is very modern and clean. The hotel staff are lovely and always on hand if you need them. I will say a big thanks to Carlo who works on the roof top bar and downstairs on an evening. His customer service was excellent! The canapés and nibbles with drinks... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We just finished our stay and the hotel exceeded all expectations. The staff in particular were exemplary, from the restaurant and tour reservations to chasing up a few loose ends. In particular, I left my camera bag behind on a boat tour to Capri and the hotel staff chased down the tour company and traced it down. The location of... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I found the service was excellent great breakfast with plenty of variety, ideal location and very close to all the restaurant and train station within walking distance the rooms were very clean and good staff

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Henlow
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a week in Sorrento. The Plaza hotel is an excellent choice, Spacious, clean, modern rooms with good bathrooms (lovely shower). No tea & coffee facilities in the room is the one very small thing I would change. Breakfast buffet selection was great - lots for people with a sweet tooth. Great coffee. Location wise its right off... More 

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Huddersfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here two weeks ago the rooms were spotless as was the hotel near the centre of town just a couple of minutes walk, so it was ideal. Very extensive continental breakfast ,they even had a smoothie maker,would stay here again as price was reasonable, our room was medium size with balcony and had a bath with two showers.the pool... More 

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Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review

Dear guests, thanks for taking the time to write a review for us on your recent stay at the Plaza hotel in Sorrento. We are delighted to hear that you appreciated the cleanliness in particular. Our chambermaids take time to thoroughly clean all areas of the hotel and create a fresh and spotless ambiance to welcome our guests. Looking forward... More 

New Jersey
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice hotel but pictures look better than a real thing. Pool is very small, our room was also smaller than looks on the picture. Bathroom was nice with a big soaking tub and very clean. Location is very convenient, there are many stores and restaurants near by. Service was good and we really enjoyed our breakfast. Value... More 

Was this review helpful? Yes 2
Bruno_Amuro, Responsabile relazioni pubbliche at Hotel Plaza, responded to this review

Dear guest, thank you for your review! We are pleased to read that you particularly liked the convenient location, the very clean comfortable bathroom and our great buffet breakfast. As regards the room size, on our website not only can the guests see realistic pictures but they can also read the exact size of the various accommodation options. Kind regards More 

Sydney, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the pleasure of staying in this hotel for a week in June. Great location just a few minutes from the centre of town with lots of shops, cafes & restaurants nearby, and short walk to the marina (there is a lift for a small fee or bus if you are not wanting to walk the steep hill). The... More 

Was this review helpful? Yes 2
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review

Dear valued guests, we are happy to hear that you enjoyed your recent stay at the Plaza hotel in Sorrento. Thanks for underlining the great location offered by the Plaza hotel. In fact it is situated just as you write a few minutes from the live centre of town. Close to shops, cafes, restaurants and Marina Piccola (harbour), you can... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Myself and my partner have just returned from a weeks stay at the Plaza. It was the rooftop pool and the stylish and modern decor that attracted us to the hotel and it did not disappoint. Breakfast was excellent. Huge selection of fruit, meats, cheeses, cakes, pastries etc. great coffee and a juicer to create your own juice. Personally if... More 

Was this review helpful? Yes 1
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review

Good afternoon, we would like to thank you kindly for your positive comments on your recent stay at the Plaza hotel in Sorrento. We are glad to hear that the rooftop pool and the stylish and modern decor that firstly attracted you when you booked did not disappoint you and your partner. You outlined the vast choice offered during our... More 

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