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Rivage Hotel

Via Capo, 11, 80067 Sorrento, Italy
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Rivage Hotel
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Rivage Hotel
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237 reviews from our community

Traveler rating
    41
    87
    49
    30
    30
See reviews for
36
106
11
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ylojarvi, Finland
1 review
3 of 5 stars Reviewed today NEW

We get what we booked; a beautiful seaview to the Golf of Naples and Vesuvius. Reserved parking is a great benefit in an Italian tourist town. Breakfast and staff were ok. Free wifi was quick enough to watch homelands net-tv-news.

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Nottingham, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

great hotel, not too far from centre, walking distance from the train station. Friendly staff, good breakfast. We had a room on the 3rd floor, very nice, no sea view but a dramatic view onto the cliff side.

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Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We didn't stay here but came for their fabulous coffee nearly every day. Comfy sofas either in the shade or the sun. The staff were lovely so happy and helpful. Lovely peaceful atmosphere and it was the best coffee we had in Sorrento.

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Andrea M, Proprietario at Rivage Hotel, responded to this review

Thanks, we are dedicated to our very area bar and restaurant ... and it's a real pleasure to know that customers are happy. More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a nice location, not too far from the Sorrento train and bus station and the town centre. The hotel wifi is great, free and is really fast in the majority of rooms and public areas throughout the hotel. The bar and restaurant were value for money with very friendly staff. The room was also very clean... More 

Was this review helpful? Yes 2
Andrea M, Proprietario at Rivage Hotel, responded to this review

friendly host, we are pleased that the stay was to his liking, and that the hotel was welcoming. we are working on ideas to solve some structural problem but does not occur in all rooms ... it was a bit 'unfortunate. I hope to get it back our guest in the future More 

San Francisco, California
Contributor
11 reviews 11 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 20, 2015 via mobile

I was very hesitant to book this hotel do to previous reviews. I gave it a chance. I am so glad I followed my instinct . Great front desk and restaurant staff. Upon arrival I questioned what I read in previous reviews, rooms without windows. "Is absolutely not true". The young lady gave me an upgrade, a balcony, not the... More 

Was this review helpful? Yes 4
Andrea M, Proprietario at Rivage Hotel, responded to this review

friendly host, we are happy to read his review based on its practical experience and even more happy because his instinct has guided us successfully! often they claim many services and structure from 5 star luxury, forgetting that he had booked a small 3 stars but well served and at the right price. the latter is not certament his case... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 17, 2015

A perfectly situated Hotel, at the far end of Corso Italia.a beautiful bar area with a fantastic balcony overlooking the bay of Naples. The staff are very friendly and helpful. It also has private parking. The restaurant is light and spacious.

Was this review helpful? Yes 1
Andrea M, Proprietario at Rivage Hotel, responded to this review
Google Translation

è bello vedere che il proprio lavoro sia apprezzato. la ringraziamo della bella recensione. speriamo di riaverla con noi in... More 

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 6, 2015

To be honest this wasn't a great stay for us. We payed extra for a sea view room. To say we had a sea view was an exaggeration for the wildest imaginations. Yes we were facing sea direction and could vaguely see the sea over buildings, but not worth the extra money. When we arrived the bathroom smelt very mouldy... More 

Was this review helpful? Yes 4
Andrea M, Proprietario at Rivage Hotel, responded to this review

Dear Customer. I see that despite the low score, has recognized that the hotel is as described (no more no less) and a summary of the value for money is perfect. usually from reviews such as this it is expected a higher score of 2, but unfortunately for the hotel rivage did not happen. in saying that we are sorry... More 

Travelers are raving about these Sorrento hotels

1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 2, 2014

My experience at the Rivage: Talking to the night manager I originally felt quite comfortable. After asking him all my questions about Capri, Sorrento, Pompeii, Almalfi coast, Positano, and how to get to all these places: I felt like most of my questions were answered. He asked me if I wanted to go for a drink (first time overseas) and... More 

Was this review helpful? Yes 12
Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 6, 2014

The pictures of the rooms on the website are only of the luxury rooms. Standard rooms have no view and look into walls. The room we had had camper mattress bases so was incredibly uncomfortable. A noisy school group also disturbed our stay. the elderly man at reception showed no interest in addressing the matter. Rooms incredibly dusty/dirty.

Was this review helpful? Yes 1
Andreadasorrento, Proprietario at Rivage Hotel, responded to this review

the rooms of the photos totally reflect reality. you can still see the photos from the site of the economy and standard rooms that have views of the sea! we have nothing to hide! plus if she had never stayed at this period will certainly have had an upgrade FREE because the hotel is closing half-empty and were available all... More 

Rio de Janeiro, RJ
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 25, 2014

Excellent hotel. Good location. Good and spacious rooms with balconies overlooking the sea. Excellent breakfast and lounge space for free use by guests. Good restaurant open for lunch and dinner. Staff very attentive. The only remark is about the service not very kind of the hotel manager.

Was this review helpful? Yes 1
Andreadasorrento, Proprietario at Rivage Hotel, responded to this review

dear guest very very thank you for your words. we are working very hard to satisfy our guest and your review for us is a pleasure hope to see you again best reguard More 

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