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Hotel Tourist

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Corso Italia 315, 80067 Sorrento, Italy
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Ranked #81 of 96 Hotels in Sorrento
A recent review
4 of 5 stars Reviewed November 3, 2014
Janew990 Poole, United Kingdom
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246 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Poole, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 3, 2014

We had a very enjoyable holiday here. The hotel is more than adequate for the price. Very central for seeing sorrento one of our favourite places we have visited. We had a room on the front of the hotel which was overlooking the road which is extremely busy but that is the Italian way of life and fascinating to watch,... More 

Was this review helpful? Yes 6
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 2, 2014

The photos of this hotel do not tell the true story. It was noisy and management turned the air conditioning off even though the temperatures were still high up in the twenties. The staff left a lot to be desired and could not be bothered to help with the luggage. I had the maid open my door in the morning... More 

Was this review helpful? Yes 1
gianpaolo f, Direttore at Hotel Tourist, responded to this review

Dear Guest, thank you for your rewiev. We are sorry but our hotel is a 3 star hotel as indicated clearly on our website. The photos are faithful to the hotel and what we offer. Also not being a 5 star do not offer the service luggage because the hotel has an elevator. Best regards More 

Scarborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 24, 2014

Myself and my partner have recently returned from a one week stay in The Hotel Tourist and can only wonder at some of the adverse comments on this site. The hotel isn't a five star luxury pad - but then again it doesn't claim to be! The price we paid was reflected in the provisions of the hotel but we... More 

Was this review helpful? Yes 2
England
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 21, 2014

We stayed here in September it was adequate for what we wanted rooms were cleaned everyday apart from the floors they were quite dusty for the whole of our stay not wise to walk bare foot around the room , breakfast is very continental a bit to continental toaster didn't toast the bread but don't let this put you off... More 

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Redditch, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 4, 2014

This hotel doesn't claim to be luxury and it isn't. It's dated but clean. Even on an upper floor the road is very noisey but at least it drowns out the noise from other guests slamming doors,snoring,coughing etc. the walls are very thin. The mattress and pillow are thin and hard. Towels get changed every day. The two waiters are... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 1, 2014

the room that was originally requested had been taken and when we asked why the room was taken it was replied with "requesting doesn't mean you will get" which I though was rude then to be given a room which was to be fair 101 which was tiny, the rooms were well cleaned everyday and the breakfast staff the two... More 

Was this review helpful? Yes 1
Wolverhampton
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 27, 2014

This was the best hotel on my recent trip. Check in was straight forward but the room I had booked was not available until the following day. Very apologetic and said that I could have anything from the snack bar for free. The first room - 108 was a classical single room. Smallish but not cramped. Had a good nights... More 

Was this review helpful? Yes 1
Gravesend, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 20, 2014

For a 3* hotel, the facilities were pretty good. Dated decor but rooms were clean and comfy, inc. air con. Maid service everyday. Pool area was clean but not much room to move around the sun beds. There was a lifeguard, who seemed to be a bar man, gardener and handy man. He did not spend any time round the... More 

Was this review helpful? Yes 4
gianpaolo f, Proprietario at Hotel Tourist, responded to this review

We are very sorry For the incovenience complained but the receptionist in the night who work has replaced one of our sick and in the middle of season is very difficolty found qualified person. Wath seems to me strange regarding our waither because he is very gentlmen normally i ask with him for explanation. Thank you for you holyday in... More 

Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 16, 2014

I know know what the Chuckle Brothers do off-season... they get jobs as waiters in this pretty average hotel. Meals took two hours some nights due to the chaotic service! If anyone from Hotel Tourist is reading this, you really want to get your act together and get some more staff on at meal times. That aside, the hotel was... More 

Was this review helpful? Yes 3
gianpaolo f, Direttore at Hotel Tourist, responded to this review

We apologize for the inconvenience you complained but as you can read in many other reviews, our room staff is very fast and nice to the customers and I do not think that the service in room two hours because they work hard from 7 to nine usulamente about 40 people siedonmo at 7 and go out all or almost... More 

Entroncamento, Santarem, Portugal
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 15, 2014

Only used the hotel for sleep and breakfast. The staff was not very helpful because no one spoke an acceptable english. Room cleaning was very poor! The location was great, only a several meters from the train station and bit more till the main square. Wifi connection was very weak. Didn't used the pool.

Was this review helpful? Yes 1
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