The Hotel is very well situated in Sorrento if you wish to take advantage of using the local transport to see the area. The staff are pleasant however the food could do with a more imaginative approach. We would suggest a visit to the Tourist Information office which has a beautiful terrace at the back with a wonderful view over... more

I'd been warned that Italian Hotels can sometimes be dodgy but we were pleasantly surprised by the Carlton. The staff were extremely nice, good humoured and helpful and the food was superb (we were 1/2 board). The pool area wasn't great mind you and I was a bit peeved that you have to pay for Air Conditioning (without it the... more

Stayed here for 10 nights chilling out following tiring days trailing around Naples, Pompei and Herculaneum. This hotel is perfectly located, 10 minutes easy walk from the railway station and just yards around the corner from Tasso Square, the main tourist hub and centre of Sorrento. The location is just perfect but what of the hotel itself? We had a... more

First, I'll go ahead and get the bad points out of the way, but the positives beat the negatives, so make sure you read it all. -1- Dinner was bad. I read the other reviews here before we booked our stay at the Carlton and ended up very disappointed as far as dinner goes. I don't know if we were... more

My Husband and I have just spent a week at this hotel. The location is perfect, just 5 mins walk from the Piazzo Tasso (the centre of Sorrento) and central for the buses, trains, boats, restaurants etc. The hotel itself is lovely, very light, spacious, the staff were all very helpful and friendly. We were half board so had an... more

We arrived at the Cartlton to be greeted by friendly staff.Great service from all staff ,rooms were kept spotless,pool relaxing . We went halfboard and found the food to be well prepared and presented nicely.with exellent service, Location is the key to the Carlton a peaceful hotel are room had a pool view with the mountains in the background sheer... more

Stayed at the Carlton Aug 08 and returned again June 09. Doesn't disappoint. Staff very friendly and helpful. Rooms spotless. Pool very relaxing. We were half board - breakfasts are typical Italian toast, croissants etc evening meal was - a few choices you can always get something you like. But the best thing about the Carlton is the location, just... more

I stayed here for just one night, but wished it had been longer. Granted, it does not seem like a 4 star hotel by USA standards, but by Italian standards, compared to everywhere else we stayed, it was great. The staff was very friendly. The greeted us kindly and gave us great suggestions when we had questions. Someone took our... more

We read previous reviews after having made our booking and did wonder whether we had made a mistake! The reality? We enjoyed every minute of our stay. We arrived on Good Friday and were extremely late; having been held up because most of the roads in the area were closed for the traditional Easter parades. Although the restaurant normally closes... more