The front desk staff is less then helpful. We lost our wallet and the front clerk shrugged it off and did not seem concerned. Would not call or email the bus terminal or provide any number to call. He laughed at the fact we were so upset. The rooms are overpriced and the staff is snobbish. There is nowhere to... More

We have just returned from staying at the 4 star Hotel Capri. We booked through Citalia for a very competative price (I didn't even consider booking it ourselves once I received the quote). We flew from Stansted and were able to choose our flight times. A private taxi transfer was waiting at Naples airport and took us directly to our... More

This hotel was excellent, friendly staff, very clean and tidy, food was lovely and all reasonably priced. Room was perhaps a little dated especially the bathroom but more than comfortable for us as we only used it for sleeping and showering after all. Apparently the rooms are being renovated for the 2012 season to the same high standard that has... More

My family and I stayed in Sorrento this summer as a family member was gettig married. We were concerned about the hotel when we read some of the reviews but having now stayed there I can report we found it lovely. The staff were all fabulous, the food was tasty and there was always choice and the facilities and rooms... More

The first impressions were good, very good. A great position, great reception area. We travelled as a family of 4, 2 adults 2 boys 15 and 17. Travelling with Thomson, our rooms were fine, we had 'pool view', although it was more a view of roofs, the boys overlooked a side street, but had a huge room. Both of our... More

Just returned from seven days break with Thomson,nice hotel,small room,nice and clean,very central.Two waiters very good, food awful,breakfast choice very poor,coffee awful, evening meal choice and quality was dreadful,we ate out as did many others,Thomson not really up for trying to sort it out so bad news for them,we will go to Italy with Inghams as we have always done.Was... More

Just returned from 1 week stay at Hotel Capri - The ground floor restaurant/bar/lounge area is smartly decorated in cream and beige with beautiful huge fresh flower displays everywhere - cool and calm -lovely to walk into after a long day out sightseeing - The bed rooms clean and typical italian style -- We stayed on the front of the... More

Have just returned from a 5 night stay in the Hotel Capri, when we booked this hotel (My 2 daughters and I) we were delighted to see that it had Air Con, Yes it did but May to the 1st of October only....not good as temperatures were still high there, we were in a triple room and to make things... More

After reading some of the reviews posted on this site, we weren't expecting great things. Shows how wrong you can be! Just got back from a great week in Sorrento and a lovely stay at the hotel Capri. OK it wasn't perfect. We had half-board (not by choice, but by deal) and the first night food was pretty dire. But... More