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Grand Hotel De La Ville Sorrento

#13 of 96 Hotels in Sorrento
Certificate of Excellence
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Via Rota, 15 | Sorrento Coast, 80067 Sorrento, Italy
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Grand Hotel De La Ville Sorrento
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Grand Hotel De La Ville Sorrento
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1,715 reviews from our community

Traveler rating
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    92
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354
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (530)
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Merriott, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sorrento lived up to it's reputation. It was beautiful. The hotel is off the main street with no signage to help you so make sure you have directions. The hotel is wonderful. The reception area is wide, clean and airy. The bar area and outside restaurant are very good. The room was comfortable, clean and well looked after by housekeeping.... More 

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Lake Worth, Florida
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a luxury hotel with fantastic service. They park your car and quickly move your luggage. The desk staff is friendly. The rooms are great and very clean. Its a very comfortable place. The restaurant is elegant (waiters with white gloves). The food is magnifico. Breakfast is great. The walk to city center is about 10 to 15 minutes... More 

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Senior Contributor
29 reviews 29 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A excellent hotel in a most romantic location. The staff are very pleasant, friendly and attentive. The hotel is very clean. The swimming pool on the roof has fantastic views. The Wifi is perfect all over the hotel. The food is very good. I have only one small personal complaint that I found the bed a little too hard as... More 

Was this review helpful? Yes 1
Leamington Spa, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just had a week at the excellent hotel which I was told has just had a refurb from the floor tiles upwards. From the moment we arrived to be greeted by a smiling receptionist the staff made having a great holiday so easy. We had a room at the back and yes we did look over the rear... More 

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Sheffield, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent a week here in May 2015. Hotel is within 5 minutes walk of shops on main Corso Italia, about 10 minutes to town centre and railway station. It is not on the cliff edge like some other Sorrento hotels. Guests were mainly English in 40 plus age group. We had a room at the front. Some road noise, but... More 

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delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review

Dear clients , Thank you very much for your nice review and for having appreciated our Hotel and all its facilities. In particular , special thanks for the words dealing with our Breakfast offer: very large choice of food to meet all your tastes and welcoming, warm and charming Staff that makes you definitely have a great time. Waiting to... More 

Boca Raton, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've read the other reviews and I think it says a lot when the hotel writes back to thank the reviewer. That is the way this hotel functions....they care about their guests. The Concierge (Annalisa) was very helpful in providing us with booking transportation to Capri. The wait staff were also very pleasant. The room was clean and well maintained.... More 

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delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review

Dear Clients , Thank you so much for this wonderful review and for the nice words you spent dealing with our Hotel. It’s such a pleasure having satisfied you thoroughly making you have a great holiday from the excellent food, the spacious and comfortable rooms and the service. Many thanks especially for having mentioned our Staff that you found always... More 

York, England, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice comfortable and very friendly hotel. Ideal place to relax and take in the sights of Sorrento. Could have done with coffee/ tea making facilities in the room and a pay as you go option for the bar but overall an excellent stay and one we will be repeating very soon. Oh yeah and not to forget the head... More 

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Wrexham County, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed here the first two weeks in May and were very pleased with the reception we received when we arrived. Our cases were taken up to our room while we able to go for a evening meal in the restaurant which was lovely. Our room was spacious and clean and the bed was very comfortable. We were on the... More 

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delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review

Dear Guests, Thank you for share your experience at the Grand Hotel De La Ville on TripAdvisor. We always put a great care in customer’s satisfaction and we all try to do all our best for ensure a a nice stay from the moment they enter the Reception until they leave Sorrento. We are happy that all efforts are rewarded... More 

Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in the Grand Hotel de la Ville during early May, and had a fantastic time. We didn't have the best start to our trip, having been ripped off by the taxi from Naples airport, and weren't in the best mood upon check-in but the staff could not have been nicer or more helpful - and that was before... More 

Was this review helpful? Yes 1
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review

Dear Guest, you cannot imagine the pleasure of reading your lovely and detailed review. We are really happy to know that our Reception Staff was nice and helpful at check in, even in very delicate and unpleasant moment. The main aim of our work is to make our guests' stay as pleasant as possible, and start with a bottle of... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a beautiful room that was overlooking the bay of Naples which would have a clear view of Vesuvius if it weren't for a solitary tree in the way. It takes about 10 minutes to walk to Tasso square in the very center of town, so relatively central but not too hectic. The dining staff and the food available... More 

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delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review

Dear Guests, Thank you for spending your time in write this review. We are pleased to read your words of appreciation for the Location, the Restaurant service and the food. We are sorry that you felt out of place in our hotels, also because we are usual to accommodate young are families with more than one child, and we have... More 

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