we did a triplet, but they did not have it on RSVP. Their fault, as we did talk to someone prior of coming to the hotel. Never said sorry, the lobby manager even accused us that we did not RSVP the right thing. After the commotion, and waiting for over an hour to check in, they did not change the... More

When we arrived the reception staff were not particulary enthusiastic about welcoming you to their hotel. The room was outdated and the decor scruffy. The bathroom was dirty, the shower tray cracked and the towels were so thin they looked they would rip, in fact we did have some with holes in. The tv did not connect to sky and... More

One must start by lowering expectations......the hotel is OK, but it simply is overrated. We were with a group tour so I don't know what the room cost and cannot rate the hotel for value. More

the Hotel Flora has a beautiful resteraunt on the fifth floor overlooking the bay of naples . the food was fantastic far too much of it but it was lovely. it was my husbands 60th birthday and they made him a cake on the gala night. we had already had 5 courses so you can imagine it was a struggle... More

The hotel is ideally situated for walking into Sorrento. First impressions are good, our room on the fourth floor looked over the pool to Vesivius which was fantastic, we were advised to upgrade because of the noise at the front. The room was very spacious and comfortable, although I agree from previous comments that the towels are grey, thin and... More

very good hotel nice place to stay 10 min walk to town the food is very good i have been to sorrento 4 times. best hotel i have been to love the pool do not go to beach very high price to get in not that good .train and bus sation 5 mins down road pay in new paper shop... More

Certainly don't stay in room 114, or in any room adjacent, unless you're happy with a clear view of a wall approximately 2 feet outside the window, obscuring any prospect of a view of any description, and ensuring also that the room's occupants will never benefit from incoming light. The only feeling is one of oppression and being enclosed, much... More

the only good thing about our hotel was the location of the room, top floor, on the corner meant great views of both versuvius and capri. during my stay my choice of reading material was the sinking of the titanic, on diving in the pool i thought i was starring in it.i have never in my life jumped into a... More

We actually had a confirmed reservation for the Hotel Gardenia further down the road, but due to some mix-up which we didn't quite understand we were relocated to this "4 star" hotel. This was fine as we were only going to stay in Sorrento for one night. The receptionist at the Flora was very friendly and helpful and booked our... More