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Hotel del Mare

#35 of 97 Hotels in Sorrento
Certificate of Excellence
Via del Mare 30, 80067 Sorrento, Italy
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544 Reviews from our TripAdvisor Community

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Traveler rating
    288
    192
    37
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (544)
  • Mar-May only
    (130)
  • Jun-Aug only
    (234)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (24)
All months
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The room was so small you could barley swing a cat in it. The selection at breakfast was well below average. On reflection would have been better booking somewhere with a pool, it was too hot to sit on their roof terrace where there's no shade whatsoever until later in the day. Also we were woken up many times during... More 

Was this review helpful? Yes
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you for reviewing your experience at our Hotel. Some rooms are smaller than others but also the rate is smaller. We rarely have bad reviews regarding our breakfast, whilst we try to keep our selection always full, presumably, sometimes foods are not replaced quickly enough and we apologize for this disservice. Our excursion to Capri is the highlight of... More 

Melbourne, Australia
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Marina Grande is a lovely old fishing village, which we feel is one of the nicest parts of Sorrento. Very quaint & romantic. The hotel is in a great location & the restaurant, not the breakfast room, is located near the water. The check-in was very fast & efficient, the staff know what they're doing & can answer pretty much... More 

Was this review helpful? Yes
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you very much for your kind review and your appreciation to being upgraded at no extra cost. We are experiencing a very hot and humid summer, this is probably why you have met with some discomfort , which of course is unusual. Kind regards Gianni More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Right where we needed to be as our parents grew up right in Marina Grande. Welcoming hotel, good breakfasts, helpful staff. We were on top floor with roof top terrace outside our door, which was lovely. Room small but comfortable, airconditioned, with a beautiful view of Marina Grande. Enjoyed walking up to town, the way our parents did and exploring... More 

Was this review helpful? Yes
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you; we hope to welcoming you again. Kindest regards Gianni More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel was a last minute decision for us and we were so glad we decided to stay there. We are a family of four and the hotel accommodated us very well. Clever bed systems makes it easy and very accessible. Very clean and staff is extremely nice and helpful. Wifi did not work with our Iphones which was a... More 

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mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you very much. Best regards Gianni More 

1 review
1 of 5 stars Reviewed 1 week ago

Terrible, worst service in the world. Very very rude people. Especially parking workers. Especially fat man and second man also.They was very aggressive and spoil all our impression of Sorrento.Never choose this place and you will not spoil your trip in beautiful Sorrento.

Was this review helpful? Yes
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Unfortunately the car park does not belong to the hotel and our guests only use it because it is very close to the hotel. Regarding the rest of the Staff being rude, it seems quite strange considering that the great majority of our guests find all our Staff very keen to help and very polite. However, I would like to... More 

Stamford, Connecticut
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

They were welcoming, and eager to help. The location is great, as its right on the beach next to some lovely restaurants. But the beds were not in good shape, and the A/C kept turning on and off every 5 seconds.

Was this review helpful? Yes
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you for your review. Perhaps, if you had complained with reception, we would have certainly put things right for you, we are eager to help, as you say. We apologize for the inconvenience and hope this will not stop you coming back to Sorrento. Kind regards Gianni More 

Helsinki, Finland
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at Hotel del Mare for eight days on our summer vacation in Italy. While things didn't get off to a good start, we ended up having a good time. When we got to the hotel around 9-10pm - tired and hungry, of course - we were told they didn't have a room for us for... More 

Was this review helpful? Yes
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you very much. Best regards Gianni More 

London
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Some people think it's not a good location. I think it's brilliant, you can walk to Sorrento main town in 10-15 mins (ok it's up hill on the way) and you stay in what is effectively a small fishing village. Best of both worlds The hotel is very welcoming as are the staff. The roof top terrace has great views... More 

Was this review helpful? Yes
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you for posting your favourable review. We look forward to welcoming you in the future. Kind regards Gianni More 

Rochester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A small friendly relaxing environment located close to the beach and restaurants at Marina Grande. Very friendly and helpful staff. A nice rooftop terrace with sun beds which could do with some shade during the heat of the day. Lovely place to sit with drinks and watch the sun go down. Bit of a walk, uphill, to the main centre... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you very much for your kindness. Best regards Gianni More 

Ellicott City, Maryland
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit off of the beaten path of downtown Sorrento but only a few steps to the Marina and a number of restaurants. As others have pointed out, rooms are small but very clean and well appointed. The biggest surprise was going down to breakfast as you actually go through a cave to get to the breakfast area. Very different... More 

Was this review helpful? Yes 1
mickeymouse047, Direttore at Hotel del Mare, responded to this review

Thank you for reviewing our Hotel favourably. We hope to welcome you again in the not too distant future. KIndest regards Gianni Galano More 

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