We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Europa Palace Grand Hotel

Via Correale, 34/36, 80067 Sorrento, Italy
Hotel amenities
Europa Palace Grand Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #50 of 96 Hotels in Sorrento
A recent review
5 of 5 stars reviewed 1 week ago
Mary S Telford, United Kingdom
Add Photo Write a Review

384 Reviews from our TripAdvisor Community

Traveler rating
    163
    118
    54
    33
    16
See reviews for
76
198
3
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (384)
  • Mar-May only
    (60)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (142)
  • Dec-Feb only
    (25)
All months
Spain
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

They don't keep reservations even if you pay your room six month in advance. The owner Mr Ercolano won't even reply your emails, forget about phone calls Most unprofessional hotel in Campania, but Mr Ercolano I won't go away until you reply my calls. Be careful as this hotel also has a Travel Agency, ABC Travel Sorrento

Was this review helpful? Yes
Telford, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Having stayed at the Europa with my family(7 of us all girls!! Ages 40-75) My cousin from Australia, returned in June 2014 with her Australian friend. They even got the the same room she stayed in originally, as requested. What a lovely hotel, and such nice staff. You know how the Italians love family, well we could do no wrong... More 

Was this review helpful? Yes
chester
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We returned to this elegant hotel once again and with a little more love and tender care like the care that the Gardener gives to her then she can be restored to her former glory. We were upgraded and welcomed back by the staff in general. Though the food can be disappointing on some evenings and then on others it... More 

Was this review helpful? Yes
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked as a small group to stay at the hotel for two nights and pre-paid in full six months in advance. When we arrived at the hotel, they had sold the rooms to someone else !!!! No compensation offered, just moved us to another lower category hotel - absolutely dreadful behaviour. Nothing from the hotel management, not even an... More 

Was this review helpful? Yes 1
Merseyside
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently travelled with Riviera Travel and chose to stay at this hotel. The hotel is very grand and has a lot of old world charm and is well located about 10 minutes work from the main Plaza in Sorrento. We were allocated room 215 at the front of the hotel overlooking the busy road and the bus depot across the... More 

Was this review helpful? Yes
England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 12 days at the end of May. Been to Sorrento many times but this is by far the best hotel. Opt for a sea view....well worth the extra cost. Staff are very helpful. Evening dinner served from 7 to 9.30 - we chose to eat late. Lift to the lower bathing platform can be a bit unreliable... More 

Was this review helpful? Yes
Langdon Hills, Null, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a Riviera Travel tour to visit Sorrento and other attractions in the Bay of Naples, including Vesuvius, Pompeii, Herculaneum, the Amalfi Coast Capri and the Naples Archaeological Museum. From the list of hotels Riviera offered, the Europa Palace attracted us most. We were not disappointed. The hotel offers elegant comfort, the staff are all friendly and helpful and... More 

Was this review helpful? Yes
Plymouth Devon
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is indeed Grand...chandeliers and huge reproduction furniture. Lovely location facing the bay of Naples right on the coast. Our room was upgraded to a suite opening onto s roof top balcony over the dining room with stunning view of Mount Versuvius on the other side of the bay. The hotel overlooks the ferry port so is well located... More 

Was this review helpful? Yes
Warrington, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have just spent a week at this hotel staying in room 205.What a fantastic view from the balcony overlooking the Bay of Naples.The staff in the restaurant,front desk and the cleaners were extremely friendly and nothing was too much trouble for them.The food was excellent and the rooms were kept to a very high standard of cleanliness.All in all... More 

Was this review helpful? Yes 1
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 24, 2015

Our first room was on the 1st floor and had an amazing patio with fantastic views over the bay, but unfortunately we had a young couple next door to us that had gone to Sorrent to get married. Sadley the girl had a tendency to drink too much and then get mouthy until about 3am in the morning. We therfore... More 

Was this review helpful? Yes 8
Questions? Get answers from hotel staff and past guests. Ask a question

239 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (230)
Viewed
Pool/beach area (23)
Viewed
Room/suite (30)
Viewed
Hotel & grounds (80)
Viewed
View from room (25)
Viewed
Dining (11)
Viewed
Bathroom (6)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay