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Grand Hotel Riviera

Certificate of Excellence
Via Califano 22, 80067 Sorrento, Italy
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Grand Hotel Riviera
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768 Reviews from our TripAdvisor Community

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Traveler rating
    595
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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boston, ma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I (along with 2 friends) just returned from a fantastic week at this hotel. We loved the spacious clean rooms, the wonderful breakfast every morning, and of course the great food and drink from the snack bar each day. Lunch was always delicious, with wonderful service each day from Claudio, Gennaro and Davide! The pasta and seafood... More 

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear tiggersam00, thank you for your fantastic review, we have no words to describe how pleased we are to learn that you and your friends spent such a lovely time at our hotel. We look forward to seeing you soon at the Riviera! Kindest regards from the management, the entire staff and myself Gianni Cartiglia Chief Concierge More 

Kingston upon Hull, England, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Home from home and another first class stay in this Hotel. As always the service this hotel provides from arriving to departing is second to none. The staff are extremely helpful and nothing is ever to much trouble, choosing the evening meal is always a difficult one due to the excellent menu available. The rooms are cleaned daily to a... More 

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Karen F, thank you so much for your glowing review. Your kind words make us proud to work for this hotel and will certainly help us to carry on this way. We cannot wait to see you again next year at the Riviera! Kind regards Gianni More 

north west
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

stayed here for a week 7/7/2014. First impressions on checking in were attentive and friendly desk staff and efficient check in (no welcome refreshment a very minor point) and a very helpful porter. Our room was bright airy and clean, furniture was quite basic but was as expected. Air con worked a treat and shower was excellent. Had hoped for... More 

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Crewe, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

stayed for a week and from the moment you walk into the reception area you will be impressed. Very clean and bright. Staff on reception very helpful and friendly. We had a side sea view and it was excellent, just a pity it was on the lower level as if it was higher the view would have been even better,... More 

Was this review helpful? Yes
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing location amazing views, very friendly and helpful staff. Food is excellent and the cocktails are very good! Sitting writing this as we look over the bay of Naples at Vesuvius as the sun sets! Wonderful! Hire an Alfa Romeo Spider from Spider lifestyle - when in Italy....

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear ColC832, thank you for your lovely review, we are really pleased to learn that your holiday was so pleasant. We hope to have the pleasure to see you soon again at the Riviera! Warm regards Gianni Cartiglia Chief Concierge More 

Ronse, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My son and I stayed for one week in this wonderful hotel with a superb location, unpayable view on the Vesuvius,excellent cuisine and very friendly and helpful staff. Thank you Rossella, for your kindness our chats and your shopping advice. Hope to come back soon. We had a wonderful holiday!!!

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear viviane d, it is a real pleasure for us to read that your stay with us exceeded your expectations. Thank you very much from us all, we hope to see you soon! Kind regards Gianni Cartiglia Chief Concierge More 

Alesund, Norway
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel has a perfect location on a cliff.The view to the vulcano Vesuv is breathtaking. The hotel have a nice and private sea area. The room was big. Our room did not have sea view, but we had ants in our room...The breakfast was not that great. Can not see the value for money by staying at this hotel.... More 

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear abrakadabraa, thank you for writing a review on Tripadvisor.and for appreciating the breathtaking views and the private bathing area. We are really sorry for the problem that you experienced, sometimes it can happen as we are surrounded by lemon and orange gardens but we always solve the matter promptly. I am a little surprised regarding your comment about our... More 

Southampton, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just returned from another fantastic visit to our favourite place in the world! Wonderful warm welcome again from the staff - was just like coming home! We had a side room with partial sea view overlooking the Bay of Naples and Vesuvius with orange and lemon trees and the mountains to the other aspect. Room was again immaculate with... More 

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Jacqueline C, We are so pleased that your holiday with us was so pleasant again! We all hope to see you soon at the Riviera, thank you and kind regards Gianni More 

Portsmouth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the hotel for 7 days at the beginning of July 2015. We were not disappointed. Firstly the staff here are first class. From the concierge, the maitre'd, waiting staff, bar staff to the persons manning the sea front area. All wanted to make our visit as hassle free and inviting as possible. Everyone was... More 

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Mr G, what a fantastic review you have written! We are delighted to learn that your stay with us surpassed your expectations and we look forward to welcoming you again to the Riviera in the future! Thank you and warmest regards Gianni Cartiglia Chief Concierge More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from Grand Hotel Riviera. I have provided feedback on this hotel previously. This was our 5th visit and we thoroughly enjoyed our 8 nights. The room was spacious, in good order and kept very clean. The pool has been refurbished and is great. The food is of a very high quality and drinks at the bar are good... More 

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Terry M, we are so pleased to read that you had once again an excellent stay with us. Thank you so much from the entire staff and the management and we cannot wait to see you next year! With kindest regards Gianni More 

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