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Grand Hotel Riviera

#10 of 96 Hotels in Sorrento
Certificate of Excellence
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Via Califano 22, 80067 Sorrento, Italy
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Grand Hotel Riviera
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672 reviews from our community

Traveler rating
    517
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    8
    5
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106
412
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Essex UK
Contributor
18 reviews 18 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is an absolute gem, tastefully furnished, stunning views across the bay and spotlessly clean, the reception staff are friendly and helpful, the dining room is a delight and service is the word at this hotel. The hotel is a nice walk on the flat into the lovely town of Sorrento with its quaint back streets and beautiful panoramic... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for a conference so possibly was extra spoilt but anyone looking for old-fashioned service and charm should consider this hotel. It is ideally located on the cliff at Sorrento, a short level walk into town, with fabulous views of the bay and Vesuvius from the breakfast room. The rooms are spotless and well serviced, and nothing... More 

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Guest, We really feel honored by your kind comments and appreciate that you took the time to share them. Our goal is to ensure that our guest feel like home and have memorable moments. Thank you again, and we look forward to seeing you on your next trip to the Grand Hotel Riviera. Kind regards Gianni Cartiglia Chief Concierge More 

Chanhassen
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We could not wait to arrive in Sorrento for our one night at the Grand Hotel Riviera! We had high expectations and we completely blown away by this beautiful hotel! The views of Naples and Mt Vesuvius are spectacular! Our room was nicely appointed and spacious for 2 people but we had 3 so it was a little small for... More 

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Lisa H, Thank you for taking the time to write such a lovely review following your visit to the Grand Hotel Riviera. I was extremely pleased to read that you enjoyed the experience and all the facilities that the hotel has to offer. We really look forward to welcoming you back on your next visit to Sorrento. Kindest regards,... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first family holiday in 10 years and couldn't have asked for anything more. The staff were incredibly helpful with every request that we had. They gave us amazing first hand knowledge and information about everything we wanted to do, giving us great advice on where to go and honestly it made our holiday. The restaurants they recommended... More 

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Fred R, Thank you so much for your glowing review! There are no words to describe how pleased we are to read that you and your family had such a fantastic stay at the Grand Hotel Riviera. We really hope to see you again here in Sorrento, With kindest regards from the management, the entire staff and from myself... More 

Sherwood Park, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful place to spend a couple days on your Italy trip. Situated right on the Sea, on top of a hundred foot cliff, the views are spectacular. Located in a unique part of Sorrento, it is like you are a world away from the big cities, like Rome or Milan.

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Paul B, We are very grateful for your lovely review. It is so nice to learn that your holiday was so pleasant and that you enjoyed so much the spectacular view over the Gulf of Naples and Ischia. We look forward to seeing you again at the Riviera, with kind regards Gianni Cartiglia Chief Concierge More 

Edinburgh, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is really well situated. Right on the cliffs with a lift down to a jetty at sea level. Beautiful views. Good breakfast. Very clean and comfortable rooms. Attentive staff. My only tip would be to take slippers as the tile floors are very cold! This also makes the rooms a bit noisy The hotel is about a 15-20... More 

Was this review helpful? Yes 3
London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff are great, the food is excellent, the views are stunning, the rooms are spacious and comfortable. The only thing that let's this hotel down is that the beds and pillows are very hard, which led to uncomfortable and restless nights! If the beds were more comfortable we would definitely recommend this hotel, but if you like hard beds... More 

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Sue H, thank you very much for your review, we are pleased that you had a very pleasant stay with us. We are sorry that you found the beds too hard, if we had known we would have solved the problem immediately by changing the mattresses. We hope to have the pleasure of seeing you in the near future.... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great grand hotel as the name implies. I had a room with a sea view that was stunning and my own balcony. It's just like when you look at it on their website. Bright, airy, clean and free wifi which is a must for most people these days. The restaurant facilities were great and the staff were polite, professional and... More 

Was this review helpful? Yes 3
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Heather_CD8, Thank you for taking the time to review your recent stay at the Grand Hotel Riviera. We were delighted to read that you really enjoyed your experience with us. We always try hard to make our guests feel truly special and as though they were at home. We look forward to having the pleasure of welcoming you back... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

my husband and I stayed at the hotel over easter weekend. the hotel is very nice, and likely the most value for the quality and location (atleast that we found when comparing). the location is excellent (about 20 min walk to the main square, 10-15 min walk to train station or a 10-15 euro cab ride). the view is SPECTACULAR... More 

Was this review helpful? Yes 2
Limburg Province, Belgium
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great service, gorgeous view and OH MY GOD delicious food!!! This was one of the best vacations I ever had! It's a bit pricey but so worth it. In the evening there is lots of music and dancing on the terrace of the hotel. If you book this hotel, make sure you book half pension!

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