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All 97 Sorrento hotels

Grand Hotel Riviera

4.0 of 5 Hotel   |   Via Califano 22, 80067 Sorrento, Italy
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Grand Hotel Riviera
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Ranked #9 of 97 hotels in Sorrento
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
WHFC London, United Kingdom
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438 people have reviewed this hotel

Traveler rating
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    5
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73
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was one of the best examples of how to treat customers. The staff took great care and attention with us, they were exceptionally pleasant and would recommend this hotel to anyone visiting Sorrento. Dinners were included and the again the waiters would make you feel at ease, taking time to have a friendly chat and the meals were brilliant... More

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Guests, Thank you so much for writing such a lovely review about your recent hoiliday at our hotel. We are very pleased that you had a fantastic stay and your kindest words make us proud to be part of this big family, the Grand Hotel Riviera. We really look forward to having the pleasure of seeing you again in... More

lincolnshire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first visit to Sorrento and we weren't disappointed with this hotel and the stunning views over the bay. We had a room with balcony overlooking the bay and was worth paying extra . The room was quiet and very clean. Plenty of storage for clothes. The restaurant served high quality food and the service was exceptional. All... More

Was this review helpful? Yes 1
Management response:

Dear Guests, Thank you very much for sharing your experience at our hotel with the Tripadvisor readers. The hotel management and the staff are extremely grateful for your kindest words of praise and we would be really pleased if you decided to visit us again Warmest regards Gianni Cartiglia Chief Concierge More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We just returned from 7 nights stay, the hotel was beautiful, great location a few minutes walk from everything and its so easy and cheap to get around on public transport. The staff couldnt have been more helpful, we were treated wonderfully. We had a fantastic room it was huge and had fantastic sea views a picture window and balcony.... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We were the first customers of the new season and were deeply impressed by the beauty of this hotel, it has a style, and a charisma all of it's own. The whole of the hotel is refurbished each year and it's obvious it is done to the highest standards. The views over the bay are world class it has one... More

Was this review helpful? Yes 3
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Guests, Thank you for taking the time to review your recent stay at the Grand Hotel Riviera. We were so pleased to read that you fully enjoyed your experience with us and that we were able to create some wonderful memories. We always try hard to make our guests feel truly special and as though they were at home.... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Overall very pleased with hotel. Have put my + and - points below: + - Great location. Sorrento is great for exploring area, and has some nice places of it's own, for example cathedral and marina grande. Short walk to train station to get to pompei, herculaneum and naples and buses in same area for amalfi, positano and more. Also... More

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Chris O, Thank you for choosing to stay at the Grand Hotel Riviera. It was a great pleasure to have you as our guests! We are delighted to learn that your visit was a very pleasant one and we really hope to have the pleasure of seeing you soon. Kind regards Gianni Cartiglia Chief Concierge More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't wait for our second visit to the riviera in July. We have been to sorrento many times, usually staying at the hotel ambaciator next door, the position of these two hotels are fabulous, but the customer care at the Riviera is outstanding. The staff make you feel so welcome. The reception, restaurant staff greet you by using your name,... More

Was this review helpful? Yes 3
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Guests, Thank you very much for your lovely review! We are so pleased to read that you really enjoyed your stay at the Grand Hotel Riviera and that you were especially impressed by the service that the hotel staff provided. All our employees are always eager to help the guests and try to make their holiday a memorable one.... More

Wick, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 25, 2014

My Husband & I stayed for 10 nights half board back in June 2012....i know i am a bit late with my review. What can we say.....a fantastic hotel with fantastic staff, fab decor & the dinner was superb. each night menu changed with array of local dishes. We enjoyed trying different types of fish and meats we have never... More

Was this review helpful? Yes 5
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Guests, Thank you very much for your glowing review, there are no words to describe how pleased we are. It is lovely to hear that your holiday was a memorable one and that you especially appreciated the quality of the food, the decor of the hotel and the professionalism of our staff. It would be fantastic to have you... More

Gourock, United Kingdom
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 18, 2013

My husband and I spent a week in October at this lovely hotel and had a wonderful time. Its a great location, ten minutes from the town. Every member of staff without exeption, went out of their way to help, from the fantastic restaurant staff, to the porter, to the lovely men on the front reception and were very friendly,... More

Was this review helpful? Yes 10
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear LindyI0063, Thank you very much for writing such a lovely review. We are so pleased to read that you had a fantastic stay with us and we really look forward to welcoming you again to the Grand Hotel Riviera! With kindest regards Gianni Cartiglia Chief Concierge More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2013

I was been here in october with my friends. It's an amazing location, staff very helpful, friendly and professional. Sorrento is wonderful and there is plenty to do in the surroundings. Breakfast and dinner were first class with plenty of choice. We just cannot wait to return!

Was this review helpful? Yes 5
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Michelledesimone, we are absolutly delighted to learn that your holiday was an unforgettable one. The hotel management and the staff are very grateful for your kindest words. We cannot wait to have the pleasure of seeing you again at the Grand Hotel Riviera. Warm regards Gianni Cartiglia Chief Concierge More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2013

I enjoyed my stay at the Grand Hotel Riviera. It is in a great location, ten minute walk from the centre of Sorrento and the view over the bay of Naples is amazing. The hotel is spotlessly clean, the staff are very helpful and friendly and the food was great. I highly recommend this hotel.

Was this review helpful? Yes 5

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Additional Information about Grand Hotel Riviera

Also Known As:
Grand Hotel Sorrento
Grand Hotel Riviera Sorrento
Address: Via Califano 22, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Sorrento
#8 Luxury Hotel in Sorrento
#21 Romantic Hotel in Sorrento
#30 Family Hotel in Sorrento
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Riviera 4*
Official Description (provided by the hotel):
Just a few short steps from the centre of Sorrento, the hotel enjoys a splendid position overlooking the sea and with a panorama of the entire Gulf of Naples and Vesuvius.The warm welcome reserved for our guests and the professionalism of our staff make the Riviera a first class hotel, where you can enjoy a vacation in which our hospitality takes care of your every comfort. The hotel offers an American bar, Restaurant, Swimming pool, Solarium, Garden, Private beach and wide panoramic terraces set on various levels from which to enjoy the beauty of the Sorrento Coast.All areas of the hotel have centralised air conditioning and heating. Wi-Fi access is completely free. ... more   less 
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