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All 96 Sorrento hotels

Grand Hotel Riviera

4.0 of 5 Hotel   |   Via Califano 22, 80067 Sorrento, Italy
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Grand Hotel Riviera
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Ranked #9 of 96 Hotels in Sorrento
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
HeybeckBulls West Yorkshire
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607 reviews from our community

Traveler rating
    469
    103
    22
    8
    5
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93
371
8
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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West Yorkshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed today NEW

When you arrive at reception you are immediately impressed. A light and airy large reception with marble everywhere and high standard of decoration. The reception staff are friendly and helpful with good English. Whenever we asked a question we always got a prompt and accurate answer for things like bus and train timetables and boats to various locations. They even... More

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Shrewsbury, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We've just spent 10 days at the Grand Hotel Riviera and what a lovely 10 days they were! We were looked after so well - all the staff were more than helpful, friendly and efficient, nothing was too much trouble! We had a beautiful room overlooking the Bay of Naples which was spacious, spotless and the air con worked very... More

Was this review helpful? Yes 1
Bolton, United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got back from a week half board in the Grand Hotel Riviera booked through Thomsons. Our holiday got off to a flyer when we emerged from baggage reclaim to see a smart young man holding up a sign with our name on. He whisked us away down to the parking area and then into the back of a large... More

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Guests, Thank you for writing this nice review on Tripadvisor. We are very pleased that you spent a nice time in Sorrento and that you enjoyed your stay with us. We would be really happy if you decided to visit us again! With kind regards Gianni Chief Concierge More

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Spent a week in this wonderful hotel. Cannot praise it highly enough. From the warm welcome on arrival to the friendly and accommodating staff, everything was perfect. Although we could not get a sea view room, because the hotel was full, our garden room was well appointed and caught the afternoon and evening sun. The sun terrace was always available... More

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Linda B, it is lovely to read that you had a very enjoyable stay at the Riviera. Thank you from Mr Bruno and the entire staff. We really hope to have the big pleasure to see you soon! Kindest regards Gianni Chief Concierge More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our trip to the Riviera was a last second call after arriving at a hotel in Sorrento that a travel agency had booked for us. The other hotel was disgusting, and so we came to Trip Advisor to find a new hotel. The Riviera is where we landed, and wow! This place is fantastic. It's up against the sea. There... More

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Grant H, We are so pleased that you have chosen to stay with us through Tripadvisor. Thank you for writing such a great review, there are no words to describe how nice it is to learn that your expectations have been surpassed. We would be delighted to see you again in the future! With kindest regards Gianni Chief Concierge More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel surpassed all of my expectations. I could not fault one thing. Every member of staff was extremely helpful and polite. The waiters in the restaurant were brilliant, I have a gluten intolerance so need special dietary requirements. These were met with ease. Nothing was too much trouble for the staff, and I had some of the best meals... More

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear 241shelly24, Thank you for writing such a glowing review on Tripadvisor. We are so pleased that you had a memorable holiday at the Riviera and we really cannot wait to see you again! With kind regards Gianni Chief Concierge More

Kent
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

For Sorrento this hotel is beautiful, it is a great location and just as the picture show, spectacular views. Staff are helpful and very friendly. Restaurant and bar food was very good. We upgraded to a seaview larger room with a balcony, the hotel room itself was a nice size however, as the rooms are in a U shape, our... More

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Kingston-upon-Hull, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Wow, what an amazing Hotel. We spent 10 days at this Hotel on our Honeymoon and can we say that whilst the views will knock you for six, the staff were brilliant, friendly and so so helpful. We would like to send special thanks to Claudio, Gennaro, Davide & Antonio (Bar Staff) together with Carmine (at the beach bar) and... More

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Alec T, We are absolutely delighted to learn that your stay with us really exceeded your expectations. We know how important this must have been for you on this very special occasion and we are particularly pleased that the hotel staff was so kind and friendly. We really look forward to seeing you again in the near future! Kindest... More

Stourbridge, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at the hotel were amazing, nothing was too much trouble. Friendly, helpful, fun, efficient. Hotel was spotless, food great, views amazing. Did think the drinks were a little overpriced though, It is somewhere I would be happy to go back to without a doubt.

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Mel B, Thank you for sharing your experience at the Grand Hotel Riviera with the Tripadvisor readers. We are really pleased that the decor, the service and the position of the hotel made your holiday a special one. We really look forward to welcoming you again in the near future! With kindest regards Gianni Cartiglia Chief Concierge More

Coventry, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Just returned from hotel riviera this hotel is in a prime location for the views of the bay of Naples However, personally if I ever returned I would only do bed and breakfast. The drinks are so over priced bottles of wine start at 25 euros beer by the bottle 6.50 coffee 3.50. Sorrento has a wide range of good... More

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Additional Information about Grand Hotel Riviera

Address: Via Califano 22, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Riviera 4*
Number of rooms: 100
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Riviera Sorrento

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