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All 96 Sorrento hotels

Grand Hotel Riviera

4.0 of 5 Hotel   |   Via Califano 22, 80067 Sorrento, Italy
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93%
Ranked #8 of 96 hotels in Sorrento
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
LYNDA C Liverpool, United Kingdom
  • Overview
  • Reviews (566)
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  • Room tips (153)
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566 people have reviewed this hotel

Traveler rating
    435
    96
    22
    8
    5
See reviews for
86
339
9
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Fabulous hotel, very friendly & helpfull staff, excellent food. No beach but hotels in area have jetties with sunbeds & cafe bar with safe access to sea water. Use lift as stairs are very long! Ten minute walk to centre.

Was this review helpful? Yes 1
Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a wonderful stay at the Grand Hotel Riviera! The hotel not only lived up to our expectations ....but exceeded them! We were whisked away from Naples airport in a taxi (Merc!) with a wonderful informative driver and duly delivered to the hotel. Although we arrived late in the evening, the restaurant had been kept open... More

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Julie F, What a lovely review you have written! We are really pleased that your holiday at the Grand Hotel Riviera exceeded your expectations and that you felt as if you were in a five star! Thank you from the management and the whole staff, we cannot wait to see you again! Warmest regards Gianni Cartiglia Chief Concierge More

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

Just came back from staying at the grand hotel riviera and it was a fantastic holiday.The hotel was so clean , the food was excellent and the staff were so helpful.I have been to hotels all over the world and the staff at the riviera are definately the most helpful and friendly.Nothing was too much trouble and everyone went out... More

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear June E, Thank you for your great review on Tripadvisor. It warms my heart to hear that the service provided by the hotel staff was so good and made your holiday an unforgettable one. We will be absolutely delighted to have you as our most welcome guests again in the future! With my kindest regards Gianni Cartiglia Chief Concierge More

Monmouthshire, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is really wonderful. The Staff are the best, always smart and willing to help with any request. We went for my Sons Wedding in Sorrento. My daughter in law ( Julie) booked us with the happy couple and two other guests. The praise I have for this hotel is nothing less than outstanding. The room was very clean... More

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Adora72, Thank you for taking your time to write this fantastic review on Tripadvisor. It is words like yours that make us proud to work for the Grand Riviera. We really hope to have the pleasure of seeing you soon! Warmest regards Gianni Cartiglia Chief Concierge More

Rugby, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Returned home recently from our annual July visit to the 'Grand Hotel Riviera'. Once again every aspect of the hotel lived up to our expectations. As in all previous visits the cleanliness and condition of the hotel was immaculate. The service and attention given to us by all the hotel staff was exemplary. Breakfast and lunch on the terrace being... More

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Edward S, Thank you very much for choosing the Grand Hotel Riviera again for your holiday in Sorrento. It is for us all always a great pleasure to welcome you to our hotel year after year and we already look forward to seeing you next July! With kindest regards from the management, the entire staff and from myself Gianni More

Halifax, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just returned from our stay at hotel riviera for our silver wedding . The hotel was much more than we imagined so beautiful from the views to the rooms .The staff were so helpful and friendly nothing was too much trouble for them especially restaurant staff Michele , luigi,franko and the managers were really efficient and friendly .The... More

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Sue H, Thank you very much for writing such a great review about your recent stay with us. We know how important it must have been for you to celebrate your anniversary at our hotel and we are so pleased that we managed to create some wonderful memories. We cannot wait to see you again at the Grand Hotel... More

Blackpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely loved it here.Room was lovely with a balcony, table chairs and even deck chairs! The staff were extremely helpful they really couldn't do enough for you. The breakfast was beautiful, and you can sit outside on the terrace taking in the views across the bay of Naples, you can see Mount Vesuvius, Capri, Ischia and watch the Boats and... More

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Guest, Thank you very much for your wonderful review! We are absolutely delighted to learn that you had a memorable stay with us. Shame you did not tell us about the bed being too hard for you, we would have solved the problem promptly, had we known. We really look forward to welcoming you again to the Grand Riviera!... More

Stourbridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

First trip to Sorrento. Hotel Riviera absolutely first class . Stunning location Staff so helpful . Loved it. Stayed in one of the suites. Fantastic view . Breakfasts wonderful . Had lunch on terrace several days , view awesome and food first class. Particular mention to the reception staff who always went the extra mile and the staff at the... More

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Sandra B, Thank you very much for your kind words of praise about your recent stay with us. We are really pleased that we managed to make your holiday a very pleasant one and we will be delighted to welcome you again in the future! Kind regards Gianni Cartiglia Chief Concierge More

Romford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We asked for an excellent hotel a short walk from the town center. This is exactly what it is but even better. Purched on the cliffs with a view from the restaurant and from our sea view room of the bay of Naples and Mount Vesuvius, it is stunning. ALL the staff are charming and helpful to the extreme and... More

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Robert L, we are so grateful to you for using such lovely words about our hotel. It will be our great pleasure to see you again at the Grand Hotel Riviera soon! Warmest regards Gianni Chief Concierge More

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel because it's slightly out of the centre - less than 10 mins walk to Piazza Tasso & it has a private jetty. It was a joy as this is a big hotel made to feel like a small hotel by the great staff. I had elderly parents & family staying nearby and we all enjoyed meeting... More

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Guests, Thank you very much for your lovely review, we are so pleased that your stay with us was so enjoyable! We will be delighted to have you as our guests again in the future! Warm regards Gianni Cartiglia Chief Concierge More

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Additional Information about Grand Hotel Riviera

Address: Via Califano 22, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Riviera 4*
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Riviera Sorrento

232 photos of this hotel

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Room/suite (27)
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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 On the Beach Hotel in Sorrento #7 Luxury Hotel in Sorrento #21 Romantic Hotel in Sorrento #30 Family Hotel in Sorrento
Hotel Class
Official Description (provided by the hotel)
Just a few short steps from the centre of Sorrento, the hotel enjoys a splendid position overlooking the sea and with a panorama of the entire Gulf of Naples and Vesuvius.The warm welcome reserved for our guests and the professionalism of our staff make the Riviera a first class hotel, where you can enjoy a vacation in which our hospitality takes care of your every comfort. The hotel offers an American bar, Restaurant, Swimming pool, Solarium, Garden, Private beach and wide panoramic terraces set on various levels from which to enjoy the beauty of the Sorrento Coast.All areas of the hotel have centralised air conditioning and heating. Wi-Fi access is completely free. ... more   less 
Number of rooms
100

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Grand Hotel Riviera and other travelers.
2 questions

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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