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Grand Hotel Riviera

4.0 of 5 Via Califano 22, 80067 Sorrento, Italy
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Certificate of Excellence 2014
Grand Hotel Riviera
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Grand Hotel Riviera
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652 reviews from our community

Traveler rating
    502
    113
    24
    8
    5
See reviews for
99
403
8
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a fabulous hotel! Wonderful location and staff for whom nothing was ever too much trouble. The room was spotless, the food fantastic . The staff ( without exception) went to great lengths to ensure we felt welcome and cherished. Everything is arranged for the guests comfort and enjoyment. We travelled with our teenage sons and the restaurant were very... More

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Alilewis101, what a great review you have written! We really do not know what we should add to your kind words regarding your August stay with your lovely family. Thank you very much and kindest regards from the management, the entire staff and from myself Gianni Cartiglia Chief Concierge More

Boston
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent a week at the Riviera and loved every minute of it. The staff was terrific and the rooms were very comfortable. The full breakfast was included with the price of the room and the pastries were wonderful. The hotel was only a short walk from downtown Sorrento and the staff was happy to guide us to where ever... More

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear patsygk, Thank you so much for writing such a lovely review on Tripadvisor. We are delighted to read that you had a wonderful time at our hotel and that the kindness and professionalism of the staff really made the difference. We hope to see you soon at the Riviera! Warmest regards Gianni Chief Concierge More

St. Albans, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Had a fabulous stay at this wonderful hotel. Location stunning. Staff exemplary. We were made to feel so welcome. It was the week before the end of season and everyone was still very attentive after a long season. Will definitely go back.

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Suzanne B, We are so grateful for your kindest words of praise about our hotel. We are really pleased that you enjoyed the spectacular views over Mount Vesuvius, Ischia and the Gulf of Naples and it warms my heart to read that the the attitude of the hotel staff was "exemplary". We would be delighted to have you as... More

Newmilns, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a super holiday in this lovely hotel. Staff were very attentive, food was good and facilities were very good.hotel is only 10 minutes walk to the centre of Sorrento but had wonderful views from the terraces of the hotel you could see Vesuvius, Capri and the coast round Naples.

Was this review helpful? Yes
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was excellent~ easy reach to stations/buses and 10 minute walk to shopping in Sorrento. The staff were wonderful and went out of their way to assist. rooms clean~ an overall wonderful experience. Mr & Mrs O'Brien. Oct'14

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear margaret_rathlin, We are really grateful for your lovely review on Tripadvisor and we would be delighted to welcome you back on your next visit to Sorrento. Kindest regards, Gianni Cartiglia Chief Concierge More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I took my eight year old nephew in August and whist we were in Italy to see the sights I wanted a hotel we could come back to after hot busy days were we could eat and relax. The hotel and staff were wonderful and made us very welcome. Whilst this is not a usual type of children's hotel the... More

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Mrs Quilliam, Thank you so much for your amazing review, there are no words to describe how pleased we are to learn that your stay with us exceeded your expectations and that you and your lovely nephew felt as at home. We really hope to have the pleasure to welcome you soon at the Grand Hotel Riviera! Kind regards... More

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We have just returned from a wonderful holiday, staying in Hotel Grand Riviera. Overall experience was wonderful, all Staff were professional, polite, and helpful. Cleanliness perfect. Dining experience by Giovanni and his restaurant staff was superb. Concierge and reception staff brilliant. Views stunning. Maybe jugs of Water provided for dinner would be good, for guests who do not drink alcohol.

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Jan N, how nice it is to read that you had a wonderful holiday at the Riviera. Thank you very much for your Tripadvisor review, we really hope to see you soon! Warmest regards Gianni Cartiglia Chief Concierge More

Dumfries
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a lovely clean friendly hotel. It is very close to the centre of sorrento ,the piazza square, 10min walk from hotel. The views from the restruant and terracing are breathtaking. We did book for a sea view with a balcony, but got a view f a very large "HEDGE", which was a bit disappointing, as we specially booked... More

Was this review helpful? Yes
Lymm, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed between the 17th to the 24th oct we had a fabulous stay the hotel is excellent we had a balcony with a sea view which was amazing the staff were excellent nothing was too much trouble the hotel was very clean and bright and breakfast was great looking out over the sea I would have no hesitation in... More

Was this review helpful? Yes
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear dennis383, We are very grateful to you for this wonderful review. We are so pleased that we managed to make your stay in occasion of your 40th wedding anniversary really pleasant. Thank you again and we hope to see you again in the very near future, kindest regards Gianni Chief Concierge More

Huddersfield, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed in this hotel for our honeymoon arriving on the 13th of October. We had picked this hotel for its stylish simplicity and it didn't disappoint. We were greeted by a very friendly reception team and went to check out our room. The room was bright and clean and had everything we needed, it was south facing and looking... More

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear gemma h, Thank you for your lovely review about your recent stay. It is extremely important for us to read that on this very special occasion for you we managed to make your holiday so pleasant. We look forward to seeing you soon at the Riviera! (may be for your anniversary?.....) Kindest regards Gianni Cartiglia Chief Concierge More

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Additional Information about Grand Hotel Riviera

Address: Via Califano 22, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Riviera 4*
Number of rooms: 100
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Riviera Sorrento

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