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Grand Hotel Riviera

#10 of 96 Hotels in Sorrento
Certificate of Excellence
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Via Califano 22, 80067 Sorrento, Italy
Best prices for: 1 room 1 guest
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Grand Hotel Riviera
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Grand Hotel Riviera
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662 reviews from our community

Traveler rating
    510
    115
    24
    8
    5
See reviews for
103
407
8
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Limburg Province, Belgium
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great service, gorgeous view and OH MY GOD delicious food!!! This was one of the best vacations I ever had! It's a bit pricey but so worth it. In the evening there is lots of music and dancing on the terrace of the hotel. If you book this hotel, make sure you book half pension!

Was this review helpful? Yes
Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

My family took an amazing trip to Italy for two weeks in late September. Hotel Rivera was not a part of our original plans, but after having a terrible experience at another Sorrento Hotel, we were able to talk with someone at Hotel Rivera who worked out an amazing last minute deal for us. We were three couples and they... More 

Was this review helpful? Yes 2
Toronto
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2015

4 of 5 stars Reviewed December 3, 2014 Perched on the cliffs overlooking the Bay of Naples, the Grand Hotel Riveria is in a beautiful location. The Hotel and staff were great,good beds, dinner in the dining room was lovely. We were tempted to eat there again but were drawn away by the many other fine restaurants choices in Sorrento.... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

I used to work in this hotel as a rep for a tour operator in sorrento. Anyone in doubt of which hotel to choose, riviera is the best! Friendly service, great food and location. Gianni, we will come visit sorrento again soon. Greetings dominiek & kris

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 18, 2014

This hotel was incredible. Right on the cliff edge with a view from our room across the Bay of Naples to Mt Vesuvius! The staff and service were amazing (especially Gianni the Concierge). It's about a 7 or 8 minute flat walk from the centre of Sorrento so was lovely and quiet. Eating breakfast each morning in the breakfast room... More 

Was this review helpful? Yes 4
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear annmaree3103, Thank you so much for your glowing review, it is lovely to read that you really enjoyed your stay with us and that you found the staff and service "amazing". We all look forward to seeing you again at the Grand Hotel Riviera in the near future! Kind regards Gianni Cartiglia Chief Concierge More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Me, my mum, my dad and my sister stayed here towards the end of October and we were very lucky with the weather! It was about 21 degrees throughout the whole week we stayed there which was nice. This hotel is beautiful. It's views are amazing of the Mediterranean sea and looking onto Naples. We even swam in the sea!!... More 

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear BethCx, thank you for writing such a lovely review about your recent stay with us. it is great to learn that you and your family really enjoyed your holiday and we are so pleased that you appreciated the amazing views over the Gulf of Naples, Mount Vesuvius and Ischia as well as the quality of the food and the... More 

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 3, 2014

Clean, comfortable and welcoming friendly staff. Restaurant and food were great although slightly formal for us and our kids so although only option when booking was half board, we did not eat there every evening. Breakfast was fantastic with beautiful views. Location was good for adults {about a 15 min walk to centre) but not ideal for the kids. Would... More 

Was this review helpful? Yes 2
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2014

What a fabulous hotel! Wonderful location and staff for whom nothing was ever too much trouble. The room was spotless, the food fantastic . The staff ( without exception) went to great lengths to ensure we felt welcome and cherished. Everything is arranged for the guests comfort and enjoyment. We travelled with our teenage sons and the restaurant were very... More 

Was this review helpful? Yes 4
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Alilewis101, what a great review you have written! We really do not know what we should add to your kind words regarding your August stay with your lovely family. Thank you very much and kindest regards from the management, the entire staff and from myself Gianni Cartiglia Chief Concierge More 

Boston
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2014

We spent a week at the Riviera and loved every minute of it. The staff was terrific and the rooms were very comfortable. The full breakfast was included with the price of the room and the pastries were wonderful. The hotel was only a short walk from downtown Sorrento and the staff was happy to guide us to where ever... More 

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear patsygk, Thank you so much for writing such a lovely review on Tripadvisor. We are delighted to read that you had a wonderful time at our hotel and that the kindness and professionalism of the staff really made the difference. We hope to see you soon at the Riviera! Warmest regards Gianni Chief Concierge More 

St. Albans, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

Had a fabulous stay at this wonderful hotel. Location stunning. Staff exemplary. We were made to feel so welcome. It was the week before the end of season and everyone was still very attentive after a long season. Will definitely go back.

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Suzanne B, We are so grateful for your kindest words of praise about our hotel. We are really pleased that you enjoyed the spectacular views over Mount Vesuvius, Ischia and the Gulf of Naples and it warms my heart to read that the the attitude of the hotel staff was "exemplary". We would be delighted to have you as... More 

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