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Grand Hotel Riviera

4.0 of 5 Via Califano 22, 80067 Sorrento, Italy
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Certificate of Excellence 2014
Grand Hotel Riviera
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Grand Hotel Riviera
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657 reviews from our community

Traveler rating
    505
    115
    24
    8
    5
See reviews for
100
405
8
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

4 of 5 stars Reviewed December 3, 2014 Perched on the cliffs overlooking the Bay of Naples, the Grand Hotel Riveria is in a beautiful location. The Hotel and staff were great,good beds, dinner in the dining room was lovely. We were tempted to eat there again but were drawn away by the many other fine restaurants choices in Sorrento.... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I used to work in this hotel as a rep for a tour operator in sorrento. Anyone in doubt of which hotel to choose, riviera is the best! Friendly service, great food and location. Gianni, we will come visit sorrento again soon. Greetings dominiek & kris

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

This hotel was incredible. Right on the cliff edge with a view from our room across the Bay of Naples to Mt Vesuvius! The staff and service were amazing (especially Gianni the Concierge). It's about a 7 or 8 minute flat walk from the centre of Sorrento so was lovely and quiet. Eating breakfast each morning in the breakfast room... More 

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear annmaree3103, Thank you so much for your glowing review, it is lovely to read that you really enjoyed your stay with us and that you found the staff and service "amazing". We all look forward to seeing you again at the Grand Hotel Riviera in the near future! Kind regards Gianni Cartiglia Chief Concierge More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014 via mobile

Me, my mum, my dad and my sister stayed here towards the end of October and we were very lucky with the weather! It was about 21 degrees throughout the whole week we stayed there which was nice. This hotel is beautiful. It's views are amazing of the Mediterranean sea and looking onto Naples. We even swam in the sea!!... More 

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear BethCx, thank you for writing such a lovely review about your recent stay with us. it is great to learn that you and your family really enjoyed your holiday and we are so pleased that you appreciated the amazing views over the Gulf of Naples, Mount Vesuvius and Ischia as well as the quality of the food and the... More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

Clean, comfortable and welcoming friendly staff. Restaurant and food were great although slightly formal for us and our kids so although only option when booking was half board, we did not eat there every evening. Breakfast was fantastic with beautiful views. Location was good for adults {about a 15 min walk to centre) but not ideal for the kids. Would... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2014

What a fabulous hotel! Wonderful location and staff for whom nothing was ever too much trouble. The room was spotless, the food fantastic . The staff ( without exception) went to great lengths to ensure we felt welcome and cherished. Everything is arranged for the guests comfort and enjoyment. We travelled with our teenage sons and the restaurant were very... More 

Was this review helpful? Yes 3
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Alilewis101, what a great review you have written! We really do not know what we should add to your kind words regarding your August stay with your lovely family. Thank you very much and kindest regards from the management, the entire staff and from myself Gianni Cartiglia Chief Concierge More 

Boston
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

We spent a week at the Riviera and loved every minute of it. The staff was terrific and the rooms were very comfortable. The full breakfast was included with the price of the room and the pastries were wonderful. The hotel was only a short walk from downtown Sorrento and the staff was happy to guide us to where ever... More 

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear patsygk, Thank you so much for writing such a lovely review on Tripadvisor. We are delighted to read that you had a wonderful time at our hotel and that the kindness and professionalism of the staff really made the difference. We hope to see you soon at the Riviera! Warmest regards Gianni Chief Concierge More 

St. Albans, United Kingdom
2 reviews
5 of 5 stars Reviewed November 2, 2014

Had a fabulous stay at this wonderful hotel. Location stunning. Staff exemplary. We were made to feel so welcome. It was the week before the end of season and everyone was still very attentive after a long season. Will definitely go back.

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Suzanne B, We are so grateful for your kindest words of praise about our hotel. We are really pleased that you enjoyed the spectacular views over Mount Vesuvius, Ischia and the Gulf of Naples and it warms my heart to read that the the attitude of the hotel staff was "exemplary". We would be delighted to have you as... More 

Newmilns, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2014

Had a super holiday in this lovely hotel. Staff were very attentive, food was good and facilities were very good.hotel is only 10 minutes walk to the centre of Sorrento but had wonderful views from the terraces of the hotel you could see Vesuvius, Capri and the coast round Naples.

Was this review helpful? Yes 1
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 30, 2014

The hotel was excellent~ easy reach to stations/buses and 10 minute walk to shopping in Sorrento. The staff were wonderful and went out of their way to assist. rooms clean~ an overall wonderful experience. Mr & Mrs O'Brien. Oct'14

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear margaret_rathlin, We are really grateful for your lovely review on Tripadvisor and we would be delighted to welcome you back on your next visit to Sorrento. Kindest regards, Gianni Cartiglia Chief Concierge More 

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Additional Information about Grand Hotel Riviera

Address: Via Califano 22, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Riviera 4*
Number of rooms: 100
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Riviera Sorrento
Hotel Style:
#2 On the Beach Hotel in Sorrento
#9 Luxury Hotel in Sorrento
#21 Romantic Hotel in Sorrento
#30 Family Hotel in Sorrento

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