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Grand Hotel Riviera

#10 of 97 Hotels in Sorrento
Certificate of Excellence
Via Califano 22, 80067 Sorrento, Italy
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738 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Grand Hotel Riviera is a nice hotel situated about 10 minutes from the centre of Sorrento with some stunning views over the Amalfi Coast and looking towards Mount Vesuvius. We stayed here at the beginning of June for a week celebrating our honeymoon. On booking we advised the travel agent that we were celebrating and on checking in we were... More 

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kent
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am writing this from suite no.110 looking out at the most fantastic view, I never normally write reviews , but this hotel is so magical that I wanted to share our experience with anyone thinking of coming to beautiful Sorrento, As everyone has already said the food and service is fabulous , but it's the staff who make this... More 

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Kent
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

My Wife and I always try to find somewhere new to holiday, but this was our third visit to Sorrento. We stayed at the Riviera Hotel which we can only describe as "The Best". The Hotel staff are so caring and friendly that it is difficult to mention them all by name, however, in the restaurant where you have the... More 

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Warwickshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Could not fault anything about the hotel, staff excellent, food excellent, pool excellent, Gianni was brilliant in sorting anything out we had a Junior suite 508 which was lovely magnificent views can't wait to come back

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GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Sheila B, Thank you so much for your glowing review, We also look forward to seeing you soon at the Riviera! With my kindest regards Gianni More 

Yorkshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel and location was perfect in every way. We had two wonderful weeks and wanted to stay longer! We had room 132 overlooking the bay with cruise ships lit up on a night, sunsets to die for and on two early evenings spectacular thunder and lightening storms. We were smug as watching them from our room! The food in... More 

Was this review helpful? Yes 1
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Sheila A, We are delighted to learn that you had such a great holiday! Thank you very much from the entire staff, especially the ones whom you have mentioned. We all look forward to seeing you again at the Riviera, kind regards Gianni Cartiglia Chief Concierge More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

After the best meal have had so far in hotel, was asked to relocate, along with a number of other guests, from terrace, to another part of hotel, as apparently it was being used for a wedding reception. No signs were up, waiter very embarrassed. Disappointing customer service.

Was this review helpful? Yes 2
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear odin v, We are sorry for the inconvenience occurred during your stay. we really did not mean to offend your sensibility. Sometimes we do have to organise weddings to maintain the high standards of the hotel. Anyway thank you very much for your feedback and we hope to have the pleasure of seeing you again at the Riviera. With... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We recently stayed in this hotel as we got married in Sorrento and stayed here before and after our wedding. The hotel is very classy with Italian charm. We had a standard garden view room (although when booking we asked for a sea view) on arrival we were told none were left but we would be put on a list... More 

Was this review helpful? Yes 3
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear RachT28, thank you for your nice review on Tripadvisor. We are pleased that you had an excellent stay with us. Regarding the sockets, we have two on the desk and some others near the beds. If this was not the case in your room, could you please let us know your room number? You can send an email to... More 

Merseyside, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

just back from a weeks stay at this brilliant hotel stayed in room 404 with a fantastic sea view the food was excellent the breakfast and evening meals had plenty of choices to choose from all the staff were very polite and kind to us the room was spotless cleaned every day a nice walk into sorrento centre a special... More 

Was this review helpful? Yes 1
Cirencester, United Kingdom
Level Contributor
127 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed 1 week ago

if you prefer contemporary and modern this hotel or indeed Sorrento may not be for you, still wishing to visit we decided the location and views towards Vesuvius would compensate and we weren't wrong. Choosing a deluxe seaview our balcony extended out of the cliff towards Naples with deckchairs and table suitable for room service if required and we spent... More 

Was this review helpful? Yes 1
Kilwinning, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just back after two week stay, basic rooms are small and one we had 115 had very small balcony and no view. Upgraded to room 504 excellent super view large balcony, if you can afford would definitely advise. Food in hotel excellent buffet breakfast plus chef on hand for fried eggs etc. Dinner at night choice of 5 starters, main... More 

Was this review helpful? Yes 1
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