From the moment we arrived until the second we left, we were looked after so, so well. It was a pleasure to stay in a place where you quickly felt you were known by the majority of staff and where they could not do enough to help you. Top marks have to go to Ciro, one of the Concierges. Ciro... more

Having been to sorrento previously and staying in a grotty hotel I wasnt expecting much, however was pleasnatly surprised with this hotel. On arrival they knew who we were without telling them and had upgrades our room to a sea view and left a bottle of chilled champagne and fruit in our room who was very appreciated after our journey.... more

Had a week here to celebrate my mother's 70th birthday . She wanted a trip of a lifetime and was not disappointed. Can't fault it at all. We loved everything about this hotel from the food to the staff, the views and even the floor tiles in the bedrooms! The service was impeccable. I would just echo the sentiments of... more

Me and my new husband stayed here for a week, we booked this with citalia who were fantastic....the service at this hotel was exceptional....they could not do enough for you! especially our two favourite bar men Claudio and marco...they were both fab and made us feel really special!! We were half board and found the food great....breakfast was full of... more

We arrived at the hotel at 2100 hours to be greeted by very friendly and organised reception staff. This friendliness was continue from all staff from start to finish. The conciege took suitcases to the room followed by us a few minutes later. The room was very pleasant and well decorated and light. We had a room that looked over... more

Lovely hotel with exceptional staff. Dinners were varied and superbly presented - the buffet on Thursdays is superb! Pool on the small size, but own swimming area by the sea is fabulous 20 minute walk from the hotel to the Piazza Tasso - the main square - ideal for walking off the dinner and enjoying the passagiato. Our room was... more

Looking for a quiet get away, and a place to travel from to visit after organising a hire car. Room was disappointing with a balcony that was small to say the least, and occasional visits of rodents, sitting on the hotel fence feet away from the balcony. Requesting a different room due to rodents on two seperate occasions, the reception... more

We have just returned from a fabulous holiday at the Grand Riviera, Sorrento. This hotel is fabulous in every way .... the rooms, the facilities, the staff, the views, the location and the food. The staff are typically Italian, polite, courteous and stylish. We paid the upgrade for a larger room with front sea view and it was worth it... more

Just returned from my second stay on Grand hotel Riviera and they deserve a topreview. This place is a classic beachfront hotel with private beach and really amazing views over the golf of Napoli and the grand vesuiv. I stayed in a double room large de luxe sea frontal with balcony and the most beautiful views over the golf of... more