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Grand Hotel Royal

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Via Correale 42, 80067 Sorrento, Italy
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1 room 1 guest
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1,093 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (370)
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  • All months
    (1093)
  • Mar-May only
    (204)
  • Jun-Aug only
    (509)
  • Sep-Nov only
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  • Dec-Feb only
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Washington, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

The Hotel was absolutely fantastic, Patrizia who cooks your eggs/ omelettes in the main body of the Restaurant is superb. The hotel has everything you could ever need, only more of the fantasticly luxurious sunloungers would make it perfect. We were persuaded by the travel company ( Classic Collections ) that the sea view was in darkness yet the garden... More 

Was this review helpful? Yes
Milton Keynes, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We had a fantastic honeymoon here at the Grand Hotel Royal. From the moment you arrive, you are made to feel extremely welcome. The staff went above and beyond, especially the front desk staff who helped us with planning our day trips. The hotel is situated in an excellent location, a short walk away from the main Piazza. The grounds... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I have just come back from a wonderful 2 week holiday at this hotel. All the staff are wonderful and cannot do enough for you. The hotel is in the best possible location with just a 300 yard walk to the main piazza. Its 200 yards away from the railway station. The food at the hotel catered... More 

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, I was absolutely thrilled to read your comments following your recent stay with us at the “Royal. I am happy that you enjoyed all of the very attentive service we pride ourselves in delivering to all of our guests. You can have the best fixture and fittings in the world but it is the staff that make the... More 

Burton upon Trent, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stunning location with wonderful views over the Bay of Naples. Delightful gardens, comfortable rooms, wonderful warm welcome awaits. I can recommend room 501 amazing views and balcony for sundowners Great sun deck with access to sea. Wonderful food, from the poolside bar at lunch time Easy walk into the centre of Sorrento Can't wait to return

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for posting a fantastic review of your stay at the Grand Hotel Royal. We are delighted you enjoyed your stay at the hotel, and appreciated the ideal location. Our location is really ideal: in the heart of the city of Sorrento situated on a cliff top above the sea, overlooking the Gulf of Naples and Mount... More 

Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We can't praise this hotel highly enough. The location is a five minute walk from Sorrento's main square offering easy access to the surrounding area. We received superb service from the hotel, both by telephone and email before arrival and were delighted to receive a complementary room upgrade on check-in. The grounds and facilities are excellent with staff offering a... More 

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for your review following your stay with us and for your very kind words about the staff. I am also delighted that we were able to offer you a complimentary upgrade. We put great effort to be the most efficient and gentle as possible by telephone and in answering the e-mails of the customers and it... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a fabulous week at Grand Royal Hotel in Sorrento, immaculately clean, friendly staff, amazing food and enjoyable theme nights, missing the views already. Lovely jetty to relax and watch the boats coming in and out. Always room by the pool and lovely food served at the pool bar.

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for posting such a fantastic review on the site following your visit to the Grand Hotel Royal. I am delighted that you had a great holiday and that you appreciated the friendly and professional staff and the beauty and cleanliness of the whole hotel. We do have a very happy team who all work incredibly well... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This was my first visit. To the royal sorrento with my sister. Shared. A lovely room with amazing sea views. Could not fault this hotel in anyway. Food staff all really good, Everywhere was really. Clean. Food we'll presented and taste just as good. Pool a good size. No problem with sun beds , I did at the end of... More 

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you very much for the wonderful review following your stay here at the Royal and for writing “Having the best time ever in Sorrento”. When we are able to meet the expectations of our customers means that we are working well and we pride ourselves on creating a wonderful experience for our guests. Thank you for highlighting... More 

Leeds, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is simply stunning. We have just returned home from our fourth stay here. As previous reviewers have mentioned, this hotel benefits from a prime location in Sorrento with its breathtaking views of the Bay of Naples and its close proximity to the town/rail station. Although we did not have a sea view room, we were more than happy... More 

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you so much for taking the time to review your stay with us again, it is always a great compliment in itself when a guest returns to us, and I was delighted to read that your stay was just good as the others. Thank you as well for highlighting our great staff and I am pleased to... More 

Manchester
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just come back from a week here. First stay at the royal and regular visitor to Sorrento. Outstanding hotel, service , food and room with sea view. Spotlessly clean , entertainment 3 nights in the week . Staff were attentive and polite especially waiters Michel and head waiter, Mario. Pool was lovely, no problem getting sun beds and seating near... More 

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for having taken the time and trouble to write such a nice review further to your visit to the “Royal”. Your nice comment regarding our staff is the best compliment that a Hotel Manager can receive and I will be pleased to share it with my entire team; your kind recognition will be very well received... More 

sussex
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Whilst we cannot comment on individual experience, we would like to correct the misleading impression given in the extremely negative review posted yesterday. We too have been visiting Sorrento for many years and have stayed in the Grand Hotel Royal on several occasions. We returned home on Wednesday from another extremely enjoyable two week stay at the Royal, one of... More 

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for such a wonderful review and for your support; it’s really a pain to respond appropriately to reviews which are intentionally false and misleading. We pride ourselves on our famous customer service and our attention to detail. Anyway, we know we are not perfect and we are continually striving to improve the hospitality we offer. All... More 

Hotel Review Summarization

What travelers say

  • Sea view(27)
  • Very good(14)
  • Half board(8)
  • Dining room(6)
  • Short walk(5)
  • Pool area(5)
  • Train station(4)
  • Friendly and helpful(4)
  • Reception staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (178)
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Pool/beach area (38)
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Bathroom (14)
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Beach (9)
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Classic Room with City View (26)
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Esclusivo Suite (51)
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Junior Suite (27)
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Pool (16)
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Prestige Room (31)
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Superior Room (29)
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The Hotel (96)

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