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Grand Hotel Royal

4.0 of 5 Via Correale 42, 80067 Sorrento, Italy
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#26 of 96 hotels in Sorrento
866 Reviews 4.5 of 5 stars
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Grand Hotel Royal
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866 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel last year and were so impressed that we returned this year. However, we were a little disappointed. We originally chose a lower grade room but had to upgrade as it was not suitable to our needs which was not the fault of the hotel as I had not stipulated that our room needed level access... More

Was this review helpful? Yes
Sint-Niklaas, Belgium
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Such a bad experience, never again !!! we stayed for a week at this hotel. although we booked a room with seaview and paid for this privilege, we were looking at giant palm trees blocking the view and an airconditioning system that didn't work well. beware the half-board formula (breakfast & dinner), we asked to participate in a barbecue event... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear guests, It is certainly thanks to the comments and suggestions of our Guests, no matter whether positive or negative, that we can improve our service but in this case, we are sorry, we can not agree with your review. Contrary to your assertion, we respect a lot our guests; we have really great care for them and this comes... More

Hockley
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel really is excellent! Wonderful views over the bay of Naples, convenient only a short walk to the centre of Sorrento, the railway and bus stations. Food in the hotel is great, breakfast buffet superb, lunch menu great all combined with brilliant views. Staff are also friendly, helpful and attentive. public rooms are lovely and the guest room we... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, It has been a pleasure to read your beautiful comment on Trip advisor and we are so happy to know that you have enjoyed the room, the buffet breakfast and the amazing view from our hotel. In your review you mention our outdoor eating areas: it offers the most breath-taking views of the sea, combined by our food... More

Warrington, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

After a bad experience last year on holiday to Lake Garda, it was going to be a challenge to find somewhere which I would be happy with as a 15 year old. Two years before we stayed at the Hotel de la vill which I loved, so we thought we would give the Royal a try this year. This hotel... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, You can’t imagine how good you made us feel with all the positive remarks and observations you’ve made. We’ll make sure the staff gets to know that you found them “smiling and helpful.” They will certainly be happy that their efforts to provide efficient service was recognized. We are pleased to know that you have appreciated the location,... More

London
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just spent our third consecutive summer holiday at the Royal and it was as good as ever. Beautiful rooms, great service, excellent pool and a lunch spot overlooking the Bay of Naples to die for. The staff were all superb, with special mentions for Antonino, Mario, Nicola, Rosario, Giuseppe and Francesco. The hotel's situation is also great -... More

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Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank You for taking the time to provide us with so a nice feedback of your stay with us at the Grand Hotel Royal. We are glad that all aspects of your stay with us were met with high standards, and allowed you to fully enjoy your time in Sorrento. At the “Royal” it remains our main objective... More

Luton, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Just a short note to say thank you to all the staff and management at the hotel who made our stay most enjoyable, room , food and views were wonderful, in fact we enjoyed it so much i have just booked another week for next August and would hope that we might even be able to stay in the same... More

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Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Many thanks for your kind words following your stay with us at the Grand Hotel Royal. We are all delighted with your feedback and we thank you especially for confirming that the city side rooms are not at all noisy. We were delighted that you appreciate the great food, the exceptional service and our great staff. We look... More

Kent, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at the Grand Hotel Royal and it did not disappoint! The whole experience from start to finish was superb. Every member of staff are professional, friendly and genuinely make you feel welcome. The hotel has fantastic views across the bay of Naples and is only a short walk to the center of... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you so much for this feedback. What a pleasure it is to be able to give this back to the team. We are happy to learn that you enjoyed your stay and that you appreciated all our facilities and services. The team here will be truly touched and will continue to improve our services with great feedback... More

Newcastle
1 review
4 of 5 stars Reviewed 1 week ago

We had a fabulous stay at the Grand Hotel Royal. We took advice from past reviews which recommended a sea view room. It was sound advice! Views of Versuvius, the coastline, the Port and over to Capri were stunning. The port is easily accessible for a trip to Capri and the centre of Sorrento is no more than a 5... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, We have read your beautiful comment about your stay at the "Royal" and we thank you so much for all your compliments about the outstanding breakfast, the fabulous view and rooms, the lovely public areas, the staff attention towards you and services in general. It is so important for us to know that guests feel so well at... More

Oshawa
1 review
5 of 5 stars Reviewed 1 week ago

By the end of my stay. I was addressed by my name. Location ws perfect for travelling the Amalfii coast. Central for everything Tours arranged thru the hotel were excellent and worth the value. Room (503) best view. Large area with table and chairs has well as 2 loungers

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for sharing your review about the Hotel Royal. We do our best to meet all of our Guests' needs, where possible and no one thing can be more pleasant for us to know that you appreciate our job. The satisfaction of our guests it is really important for us and our objective is to be the... More

Sheffield, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel with our three daughters for ten days. From the second we arrived to the second we left the staff couldn't have been more helpful. The reception staff were very helpful, the staff in the restaurants and bars were incredibly friendly and obliging. Upon arrival we discovered that we had been upgraded- my... More

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for posting a review on the site following your visit to the Grand Hotel Royal. I am delighted that you had a fantastic stay and that you appreciated the rooms, the excellent breakfast, the friendly and professional staff; we do have a very happy team who all work incredibly well together and who actually do love... More

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Additional Information about Grand Hotel Royal

Address: Via Correale 42, 80067 Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Royal 4*
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Royal Sorrento

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Prestige Room (31)
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Superior Room (29)
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The Hotel (96)

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Hotel Style
#3 Business Hotel in #6 On the Beach Hotel in #17 Romantic Hotel in #22 Luxury Hotel in #24 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
This elegant and refined superior four-star hotel in the heart of the city of Sorrento is situated on a cliff top above the sea, overlooking the Gulf of Naples and Mount Vesuvius, and set within a large, historic park with an assortment of exotic plants, marvellous camellias and orange and lemon trees. ... more   less 
Number of rooms
114

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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