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Grand Hotel Royal

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Via Correale 42, 80067 Sorrento, Italy
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Grand Hotel Royal
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1,056 Reviews from our TripAdvisor Community

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Traveler rating
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225
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
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  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (1056)
  • Mar-May only
    (204)
  • Jun-Aug only
    (472)
  • Sep-Nov only
    (331)
  • Dec-Feb only
    (49)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

After visiting all the other hotels owned by this group I was very Disappointed. I came to celebrate a birthday and anniversary and emailed the hotel before arrival to explain that. On arrival at the hote we were given a very small dark room with a small balcony which did not have sun at anytime during the day. I did... More 

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Firstly, congratulations for your birthday and anniversary, we are so pleased that you chose our hotel for this special occasion. We have not understood the reason for your disappointment. First of all we have no dark rooms (?). We have different types of rooms and everyone can choose which to book (from the “Standard” to the “Suite”). If... More 

Bexhill-on-Sea, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from our fourth holiday at this wonderful hotel. If you want great food, superb attention, lovely staff and central location to all Sorrento has to offer, there is no other hotel worth considering. We will be returning either later this year or certainly next. Just go and enjoy!

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, It has been a pleasure to read your beautiful comment on Trip advisor and we are so happy to know that you have enjoyed again your stay at the “Royal”. It is a pleasure to read: “there is no other hotel worth considering”. It is from returning guests as yourself that we can say that our service and... More 

Ontario, Canada
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Older review. Stayed here in August of 2007. The service and hotel was amazing. We especially loved the breakfast, beautiful setting and delicious. Walking distance to restaurants. Loved it there, would def recommend.

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for taking the time to write this brilliant review of your stay at the Grand Hotel Royal I am delighted that you chose our hotel and that you enjoyed your stay. We truly appreciate when guests notice our dedication and our attention to detail and I am thrilled that you will recommend the “Royal” because of... More 

Cincinnati, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel. We were traveling with our 5 and 7 year-old children, so when we saw highchairs in the dining areas, we knew that it was a kid-friendly hotel. The majority of the staff were really friendly and the breakfast buffet fantastic. To escape the heatwave, we often ate lunch at the hotel, which was more expensive than... More 

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for being our customers and for your recommendation towards other future guests. Indeed it is very easy to love our hotel for all the services offered and the outstanding beauty of the place. We have appreciated all your positive comments about the location of the hotel, the friendly staff and the fantastic buffet breakfast. We just... More 

London, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I am writing this review on our last day sitting on the sun deck looking out at the mediterranean sea. I wanted to capture all the amazing things in my review before day to day life takes over in the UK. The hotel is truly amazing & has put us under the Sorrento spell. From arrival we were greeted with... More 

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you very much for your kind review. We are very happy that you had a memorable stay with us. Here at the Royal we are committed to personal touches. We were especially happy to notice that not only did you praise the hotel, but what is most important to us, our staff. I have passed your comment... More 

Liverpool, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned to this hotel for the third time for our Anniversary, with our son, daughter-in-law and granddaughters who came for the first time. All staff where very helpful and couldn't do enough for us. We stayed half board the food was excellent and very well presented. The hotel has one of the best positions in Sorrento for both views... More 

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for highlighting our great staff and I am pleased to read that you enjoyed everything of our hotel especially the excellent food. It gives me great pleasure to know that the staff left such a magnificent impression on you as our service is something we take great pride in. We truly appreciate when guests notice our... More 

Ghent, Belgium
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect quiet location to explore the Amalfi Coast! Hotel Royal is really a wonderfull hotel with the grandeur style from the past! It's a well maintained hotel with a beautifull and well kept garden. The restaurant-terrace have amazing views. The Staff is very friendly, professional and they help you with boat & train excursions. We drove by car to Sorrento... More 

Was this review helpful? Yes 4
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for leaving such lovely feedback following your recent stay with us at the Grand Hotel Royal. I was so glad to read that we ensured you had a great time with us. Also another "thank you" for your kind comments about my great team who always do their best to ensure our guests are taken care... More 

Gold Coast, Australia
Level Contributor
110 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 1 week ago

What a disappointment this hotel is especially as it purports to be a Four Star. A simple check-in is a long and laborious procedure, with arrogant Reception staff quoting non-existent Italian Laws! There was one 'normal' staff member who seemed to understand that a Hotel is in the hospitality business, but that was it. I asked for a room with... More 

Was this review helpful? Yes 3
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for taking the time to write a feedback following your visit at the “Royal”. Your booking (redirect from another hotel where the rates were lower than ours) was for a standard room. Upon arrival you have claimed a sea view room. The hotel was fully booked otherwise we would have had you to pay the due... More 

Red Bank, New Jersey
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The Grand Royal is without a doubt a beautiful hotel; spacious, clean, perfectly located with a great breakfast. My husband and two sons stayed for 4 nights. We ended our 9 day Italy vacation (celebrating our 20th Anniversary and our sons graduation) at the Grand Royal. My rating is NOT because of the items I mentioned above. However, if I... More 

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests Your review is beyond of reality. It is my big pleasure to take care of the hotel guests and ensure the experience they have is the very best it can be and I am really sorry that you haven’t understood it. The booking was made by a travel agency and never was asked which was the room size.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 4 nights at the Hotel Royal at the beginning of July. The rooms were spacious, clean and well appointed. We had two rooms, one with a sea view that was worth the extra money. The hotel grounds were beautiful. We spent time at the bathing platform by the sea and at the pool. The breakfast was great. We... More 

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, We have read your beautiful comment about your stay at the hotel and we thank you for your words of appreciation towards us. Sorrento is one of the most famous holiday destinations in Italy and the “Royal” is one of the most renowned hotels in the center of the city. The private beach, the centuries-old garden, the terrace... More 

Hotel Review Summarization

What travelers say

  • Sea view(27)
  • Very good(14)
  • Half board(8)
  • Dining room(6)
  • Short walk(5)
  • Pool area(5)
  • Train station(4)
  • Friendly and helpful(4)
  • Reception staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

936 photos of this hotel

Traveler photos: See what travelers like you saw

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Dining (40)
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Pool/beach area (38)
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Hotel & grounds (176)
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Room/suite (89)
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View from room (82)
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Business center/function rooms (1)
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Bathroom (14)
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Other (122)

Expert photos: Taken by TripAdvisor travel experts

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Beach (9)
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Classic Room with City View (26)
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Esclusivo Suite (51)
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Junior Suite (27)
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Pool (16)
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Prestige Room (31)
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Restaurants and Bars (52)
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Superior Room (29)
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The Hotel (96)

Management photos: Courtesy of the property manager

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All management photos (37)
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Pool/beach area (6)
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Hotel & grounds (8)
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Room/suite (3)
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Dining (11)
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Bathroom (2)
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View from room (1)
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Other (6)
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