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All 96 Sorrento hotels

Grand Hotel Royal

4.0 of 5 Hotel   |   Via Correale 42, 80067 Sorrento, Italy
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90%
Ranked #16 of 96 hotels in Sorrento
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Steve W
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829 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned from a 7 day break celebrating our silver wedding anniversary, the hotel was excellent. The staff were really helpful and friendly at all times and nothing was to much trouble. Really good range of food at breakfast and evening meals. Bedrooms good size, clean and tidy. Location of hotel was only a 5 min walk from centre of... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear guests, Thank you for taking the time to give us your feedback following your visit with us and I am pleased you had an enjoyable stay with us and thought that the hotel was excellent. I am also delighted to hear that you found the staff extremely friendly and the food very good. We feel very privileged that you... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a fantastic hotel, deserving of it's rating and consistently good reviews. Returned today from a 4 night break for our 30th wedding anniversary and it was everything we hoped for. Facilities were excellent, staff fantastic and the restaurants superb. We ate a' la carte on the terrace on the last night and it was a great meal in... More

Was this review helpful? Yes 3
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests We thank you so much for the precious time you have spent on commenting your last stay at the Hotel Royal. Thank you, especially, for having written all those beautiful words confirming what reported in almost all reviews we receive. Every now and then we happen to be dealing with particular people ... or to receive fake reviews,... More

Truro, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose the Royal after doing lots of research and liked the idea of how central it was to the amenities but still a little walk away so we could get some peace at night. When we arrived the service was courteous and efficient, everything went as planned and we were given our room early as it was ready. The... More

Was this review helpful? Yes 3
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, We thank you so much for your beautiful and kind comment on your stay posted on Tripadvisor. Thanks to your review, future guest can be informed in a proper way about our hotel. Attention to details and personalised service are the foundations on which we have built, throughout the years, the success of the “Royal” and, more generally... More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for 4 days in July. This was our mini honeymoon as we got married in Malta and went straight to Sorrento for our "relaxation" Check in was an ordeal over our cards. There were ants on the bathroom floor, when I said it to reception, the receptionist just said "ok" and kept doing what he was doing.... More

Was this review helpful? Yes 3
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for being our customer. It is certainly thanks to the comments and suggestions of our Guests, no matter whether positive or negative, that we can improve our service but in this case, we are sorry, we can not agree with your review. Contrary to your assertion, we respect a lot our guests; we have really great... More

Manhasset, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Just got back from a week long stay in Sorrento and stayed at this gorgeous hotel. From the service to the view to the old world decor this is the place to stay when visiting. Mauro and Salvatore at the front desk could not have been more helpful. Daily my wife and I had many questions for them and they... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for posting a glowing review of your stay at the Grand Hotel Royal. The hotel and the rooms are indeed lovely and beautifully-appointed, and all the Grand Hotel Royal team pride themselves on always going the extra mile to exceed every guest’s expectations We believe our quiet yet central location in the city of Sorrento ensures... More

Crowthorne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had 5 days at The Royal in early July and overall rated the hotel very highly. Spotlessly clean, great position only 5 minutes walk max from the centre, wonderful sea views,a fantastic breakfast and lovely gardens and pool area. Only downside for us was we had an anniversary meal on the terrace, but my wifes main course arrived luke... More

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guest, We have read your beautiful comment about your stay at the "Royal" and we thank you so much for all your compliments about the location, and the cleanliness of our hotel. It is so important for us to know that guests feel so well at the “Royal”; it is one of our purposes to get people satisfied. Regarding... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have had the pleasure of staying at the Grand Royal hotel. The hotel itself was beautiful, with a calm, traditional feel and the staff particularly senior bar attender Salvatore gave us exceptional service. Everyone made us feel welcome. The food was excellent and We looked forward to the amazing breakfast every morning. One of our highlights of the evenings... More

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you very much for your kind review. We are very happy that you had a memorable stay with us. Here at the Royal we are committed to personal touches. We were especially happy to notice that not only did you praise the hotel, but what is most important to us, our staff. I have passed your comment... More

Teddington, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had the very best time in Sorrento. It's a bit difficult to get to Sorrento from Naples but once we finally arrived at The Grand Hotel Royal we felt like we hit the jackpot. The hotel is fantastic and the staff at every level superb. The Breakfast Room and the extensive breakfast is just fabulous. Our room was lovely... More

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for taking the time to give us your nice feedback following your visit at the “Royal” and I am pleased you had an enjoyable stay with us and thought that the hotel was “wonderful”. I am also delighted to hear that you found the staff “at every level superb” and the breakfast “fabulous”. I am sorry... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fantastic Hotel! The sea view was amazing. The staff were brilliant and couldn't do enough for us and made our stay perfect! Thanks to Salvatore for making great cocktails and Guiseppe for our Italian lessons at breakfast. The breakfast was fantastic and service was impeccable. We will be going back :-)

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you so much for posting such a review on the site for us and I am delighted that you found the staff to be “brilliant” and that you appreciated the fantastic service. I am also pleased that you enjoyed the breakfasts and that you also managed to sample Salvatore’s great cocktails. I do hope we will have... More

Basingstoke, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I'm reading some of the other reviews and all I can do is agree. The hotel was lovely, tastefully decorated, spotlessly clean with beautifully maintained grounds. The staff were all fantastic, helpful and friendly but not obtrusive at all. The location is excellent, just a few minutes stroll to the centre and the train station. I cannot recommend this hotel... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for taking the time to post your nice review and I am delighted to hear that you had an enjoyable stay with us. The “Royal” is really a fantastic hotel with a team of highly motivated people who want to make sure that our guests have a memorable time with us and I am delighted that... More

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Additional Information about Grand Hotel Royal

Address: Via Correale 42, 80067 Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Royal 4*
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Royal Sorrento

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Sorrento #5 On the Beach Hotel in Sorrento #15 Luxury Hotel in Sorrento #17 Romantic Hotel in Sorrento #24 Family Hotel in Sorrento
Hotel Class
Official Description (provided by the hotel)
This elegant and refined superior four-star hotel in the heart of the city of Sorrento is situated on a cliff top above the sea, overlooking the Gulf of Naples and Mount Vesuvius, and set within a large, historic park with an assortment of exotic plants, marvellous camellias and orange and lemon trees. ... more   less 
Number of rooms
114

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