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All 96 Sorrento hotels

Grand Hotel Royal

4.0 of 5 Hotel   |   Via Correale 42, 80067 Sorrento, Italy
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Ranked #27 of 96 hotels in Sorrento
A recent review
5 of 5 stars reviewed 3 days ago
ABIGAIL1970 Sheffield, United Kingdom
  • Reviews (857)
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857 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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English first
Sheffield, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at this hotel with our three daughters for ten days. From the second we arrived to the second we left the staff couldn't have been more helpful. The reception staff were very helpful, the staff in the restaurants and bars were incredibly friendly and obliging. Upon arrival we discovered that we had been upgraded- my... More

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for posting a review on the site following your visit to the Grand Hotel Royal. I am delighted that you had a fantastic stay and that you appreciated the rooms, the excellent breakfast, the friendly and professional staff; we do have a very happy team who all work incredibly well together and who actually do love... More

São Paulo
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Average hotel well located (5 minutes walking to historic centre), great views of Naples bay and Vesuvio Good breakfast but horrible pool bar service. Rooms are ok but need an update. If you have a good budget stay in Capri and use the ferry (20 minutes) to spend a day in Sorrento.

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for taking the time to write a review about your recent stay at the Grand Hotel Royal. We regret our hotel did not live up to your expectations. We wished we would have explained why you have not enjoyed the service at the pool; normally our customers are happy with both the service and staff. It... More

Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel absolutely met our expectations. The view from our third floor room was stunning of the port, ocean and Mount Vesuvius. We could watch the sunset from the left side of our balcony and it was beautiful watching it fall below the palm trees. The room and bed were very comfortable and the bathroom was a good size. Cleanliness... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for your lovely comments on the Grand Hotel Royal. We are delighted to read that you enjoyed your time here with us and particularly our service. Our team do strive to exceed all our guests expectations and to read that we have succeeded is just fantastic. Thank you for your words of appreciation: the Hotel's location... More

England
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We selected the Grand Royal as the hotel at which we wanted to celebrate our 25th wedding anniversary and we were not disappointed. Not cheap and we paid the extra for a sea view and it was worth every penny. Our room was very comfortable and the views of Vesuvius over the trees and plants outside our balcony were wonderful.... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear guests, Thank you for taking the time to give us your feedback following your visit with us and I am pleased you had an enjoyable stay with us and thought that the hotel was “wonderful”. I am also delighted to hear that you found the staff extremely friendly and that you enjoyed a wonderful dinner on the terrace watching... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second stay at this hotel, and we were very pleased to see that the standards were just as high as before. All of the staff really go out of their way to be friendly and that helps to make a holiday more enjoyable. The head barman, Salvatore was friendly to chat with and was always willing to... More

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, It was our great pleasure taking care of you on your return visit to the “Royal” and thank you for taking the time to post your feedback on the site on your return home. It is rewarding to hear that you could not have been more pleased with the hotel or the staff. I am pleased that you... More

ireland
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We unfortunately did not stay in this hotel but their sister hotel de la ville! We however were able to use the beach facilities in the Royal all we can say is "top notch" what really impressed us was the reception staff who were so friendly and welcoming! The hotel is amazing, the beach facilities very classy! We ate there... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, All my staff and me would like to thank you so much for your beautiful comment. We are really pleased for all your kind words about the “Hotel” and the reception staff. Thank you for your words of appreciation, we are so happy you had a good time at the “Royal” and that our place often gives special... More

Guildford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 2 weeks here and loved every minute. The room was a good size, very comfortable bed and plenty of storage space. It was kept clean even when we left the 'do not disturb sign' on by mistake until the afternoon. The housekeeper checked that we wanted new towels and sorted the room out. The buffet breakfast was excellent... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, We thank you so much for your comment on your stay posted on Trip advisor. We have appreciated all your compliments about the location of the hotel, the rooms, the friendly and helpful staff, the view, the buffet breakfast and the cleanliness of the whole hotel. Our delicious dishes are freshly prepared and therefore you felt that the... More

Manhattan Beach, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Lovely, elegant Hotel. The grounds are beautiful, the views amazing. Right out to Mount Vesuvius! I especially loved the terraced area, where you could have a cocktail or dine overlooking the sea. Very romantic for couples. The lobby and common areas were beautiful, and the reception helpful. The breakfast was a feast of choices, including freshly made omelets, pastries, breads,... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, We thank you so much for the precious time and thoughtfulness you have spent on commenting your last stay at the Hotel Royal on Trip advisor. We have appreciated your positive comments about the room, the great location of the hotel, the buffet breakfast and the kindness of the whole staff especially at the “reception”. We would like... More

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights and didn't want to leave!! I could not fault anything about this hotel. The staff, food, rooms and view are absolutely to die for! I would recommend this place to anyone looking at staying in the beautiful Sorrento.

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for the wonderful review and the time you have taken to comment on Trip advisor, we truly appreciate it. We are very happy to learn that your stay was pleasant and we thank you for your patronage. Reading your review, we can say that our service, facilities and our location is consistent trying to improve and... More

Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I only stayed for 2 nights at this wonderful hotel, which was a big mistake on hindsight. The staff was more than wonderful and the hotel oozes class and warmth. We had asked for a room with see view, which we did not get, BUT instead we were offered an upgrade with a beautifully decorated room and... More

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for your review following your stay with us and for your very kind words about the team, our wonderful terrace , the location, the breakfast and all our services. I am also delighted that we were able to offer you an upgrade. We are a very dedicated team of people who take immense pride in what... More

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Additional Information about Grand Hotel Royal

Address: Via Correale 42, 80067 Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Royal 4*
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Royal Sorrento

816 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Sorrento #6 On the Beach Hotel in Sorrento #17 Romantic Hotel in Sorrento #23 Luxury Hotel in Sorrento #24 Family Hotel in Sorrento
Hotel Class
Official Description (provided by the hotel)
This elegant and refined superior four-star hotel in the heart of the city of Sorrento is situated on a cliff top above the sea, overlooking the Gulf of Naples and Mount Vesuvius, and set within a large, historic park with an assortment of exotic plants, marvellous camellias and orange and lemon trees. ... more   less 
Number of rooms
114

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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