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Grand Hotel Royal

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Via Correale 42, 80067 Sorrento, Italy
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Grand Hotel Royal
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Grand Hotel Royal
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987 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We have just returned from spending a fantastic week at this gorgeous hotel. Everything about this hotel is perfect, the food, the rooms, the location, the views and of course the staff. We had a superb room on the 6th floor with a panoramic view of Vesuvius and The Bay of Naples. We were there to celebrate our Silver Wedding... More 

Was this review helpful? Yes 4
Bellevue, Washington, United States
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After spending 9 days with a tour group going from Venice to Florence to Rome with stops in between at Lucca and Siena it was absolutely heaven to arrive at this lovely hotel and see our magnificent view. Excellent location, very helpful staff, great pool area - loved the poolside chairs and the dock for swimming in the Bay! Loved... More 

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, My team and I are delighted you had such a fantastic experience and indeed that you chose the Grand Hotel Royal , found the location excellent and the service friendly and attentive. The “Royal” is a rather special place loved by so many of our visitors. I very much hope to have the opportunity to welcome you back... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A truly amazing hotel with fantastic staff ESP the bar/restaurant staff x. Just to sit in the evening on the terrace was breathtaking and during the day the hotel is at the center of the town square x

Was this review helpful? Yes 3
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thank you for taking the time to leave your feedback following your stay at The “Royal”. I have passed on your feedback to our Food and Beverage team and they were really happy to hear your kind words. We all look forward to welcoming you back in the near future. Yours sincerely Giuseppe massa Reservations Manager More 

Moscow
Top Contributor
139 reviews 139 reviews
51 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right on the Sorrento's cliff with the fascinating sea view, superb panorama with the Vesuvius, spacious rooms, helpful and friendly stuff, charming dinning area, amazingly beautiful tree gardens. These are just a few good word about this hotel.

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Many thanks for taking the time to write your very kind words following your recent stay at the Grand Hotel Royal. We are delighted that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Giuseppe massa Reservations Manager More 

chicago
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an amazing hotel, in a great location, service was excellent, breakfast top notch. The rooms are beautiful, try to get sea view 2nd floor or higher. Will return for a romantic get away. The staff even noted my birthday, and when we returned to our room a bottle of Champaign was waiting, on the house.

Was this review helpful? Yes 3
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, We have read your beautiful comment about your stay at the hotel and we thank you so much for all your compliments about the location, the room, the breakfast, the friendly and helpful staff and services in general. We really appreciate the time you took to share your concerns, and it is our hope that you will give... More 

Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights during our honeymoon, and only wish we could've spent more time. Very easy to find when arriving by train, which was the first bonus. Upon arrival, we mentioned we were on our honeymoon and they upgraded us to a sea view room overlooking the Bay of Naples and Vesuvius. Very clean and spacious room,... More 

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, All my staff and me would like to thank you so much for your beautiful comment. We are really pleased for all your kind words about the “Hotel” and the reception staff. We thank you for your words of appreciation, we are so happy you had a good time at the “Royal” and that our place often gives... More 

Barnsley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic view from top of cliff looking out at Vesuvius and bay of Naples. Breakfast was very good, a chef stands in the dining room and cooks eggs and omelettes just how you like them, with whatever ingredients you want. All the English breakfast foods you want and exquisite cakes you won't be able to resist. Prosecco for breakfast was... More 

Was this review helpful? Yes 1
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, We have read your beautiful comment about your stay at the "Royal" and we thank you so much for all your compliments about the outstanding breakfast, the fabulous view and the lovely public areas. It is so important for us to know that guests feel so well at the “Royal”; it is one of our purposes to get... More 

Friendswood, Texas
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here 4 nights last week. Hotel is first class with an efficient staff. We had stayed here once before on the fifth floor with a view of the Bay of Naples. We requested a "prestige" room this time and received a smaller room on the 6th floor with the same magnificent view. The twin beds were pushed together to... More 

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Wonderful review, thanks! We’re glad we were able to meet your expectation of how a hotel should be. This is really what we always strive for: to make every stay the best possible one and to meet every client’s heart’s desire. We’re happy you had a wonderful time and that we made you feel you really got “excellent... More 

Nantucket, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We had a short, one night stay in Sorrento, stopping there overnight so we could take the ferry the next day to Capri. From the moment we stepped into the foyer, we were impressed by the overall appearance of the lobby and spacious sitting rooms. Marco was so pleasant, greeting us warmly and quickly giving us our room keys so... More 

Was this review helpful? Yes
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, Thanks to your review. Attention to details and personalised service are the foundations on which we have built, throughout the years, the success of the “Royal” and, more generally speaking, of all the “Manniello Hotels”. We were especially happy to notice that not only did you praise the hotel, but what is most important to us, our staff.... More 

Baltimore, Maryland
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a week here mid April. The hotel is gorgeous! Book a sea veiw room as others are a bit noisy from street traffic. Our room was spacious and immaculate with gorgeous bath. Staff were polite and very accommodating. Many lovey areas to while away the afternoon. The pool was even open which was lovely. Breakfast this time of... More 

Was this review helpful? Yes 2
Tonino M, Direttore at Grand Hotel Royal, responded to this review

Dear Guests, It has been a pleasure to read your beautiful comment on Trip advisor and we are so happy to know that you have enjoyed the amazing view from our hotel. It is a pleasure to read: “one of the best hotels”! We can say that our service and facilities and our location is consistent trying to improve and... More 

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