The Eden is perfectly located directly behind the main town and entrance to the square. The outside is inviting with lemon trees in the seating area of a small garden and a nice covered terrace beside the front door. However, the rooms are bog standard and uncomfortable. The bathroom sink was fractured and the toilet seat cracked. If you are... more

I had a great time at Eden hotel. It's in a very nice location, about 7 minutes walking from the main train station, in the center on the town. It's a not a small hotel, rooms are good size, most have balconies. Clean, nice simple furniture. Breakfast is downstairs, european buffet style, but will fill you up. Those croissants are... more

Family party had 3 rooms and i have been in Sorrento before (Riviera Grand (quite Upmarket). Eden is unusual as it is almost in the town centre. there is a side (foot) entrance to the main road but the reception, driveway and shared swimming pool are at the rear. Train station (trains to Pompeii, Herculaneum & naples about 200 yds... more

Had the misfortune to stay here from 1-7 October 2008 on Room & breakfast basis. It was not unreasonable to expect a continental breakfast with decent coffee at least. The coffee was like dish water, the bread cut into chunks, was piled in a basket with the pieces handled by most guests searching for a piece not likely to break... more

Hotel has a good location in Sorrento, but I was a bit dissappointed. The room had old furniture, beds weren't all that comfortable (old, hard mattrass), bathroom was old and too small (toilet was almost impossible to sit on, you had to sit sideways, otherwise your knees are against the shower walls, the shower was too small, you cannot be... more

I was a little troubled to read some of the recent reviews about this hotel having booked it for a three day/two night stay several months ago now. We paid just under £150 per person including our return flights, so for the balance we were not expecting the Ritz. We were all pleasantly surprised. What we got was not the... more

The worst hotel I have ever stayed in!!!! Night staff were extremely helpful,but day staff including the manager were a disgrace!!! Everything you asked them was a problem,didn't even look up when you were speaking to them! Rooms were fairly clean,but bathroom was old and full of mold!!! We had booked a twin 3,the room was small and claustrohobic,and would... more

We like Sorrento a lot, and this was to be our 6th trip, to relax and soak up the sun and the culture, and read peacefully on the terrace of the bedroom. We paid extra for a terraced room, with apparent views over to Vesuvius... no, we didnt get any view except to the air conditioning units on the roof... more

This is the worst Hotel I have ever stayed. There has been no hot water for two days. When I spoke to reception staff they lied saying it was a problem in all sorrento but my friends who were actually staying in a bed & breakfast three blocks away had no problems at all. The people in reception were extremely... more