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Novotel Salerno Est Arechi

Certificate of Excellence
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Via Generale Clark 49, 84131 Salerno, Italy
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Novotel Salerno Est Arechi
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Novotel Salerno Est Arechi
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760 reviews from our community

Traveler rating
    280
    336
    105
    25
    14
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258
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133
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Top Contributor
121 reviews 121 reviews
30 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed February 13, 2015

This is a quite standard European business hotel, fitting the Novotel brand well. The room was clean, quiet, and comfortable, and the price was quite good. Nothing particularly outstanding,- but meet my expectations well. The location is somewhat far from things, so don't stay here unless you have a car.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 12, 2015 via mobile

I will get the negatives out of the way first. A little out of the way if you just want downtown Salerno, but I would recommend that visitors also head down the coast road for some breathtaking scenery, great restaurants, bars and beaches. WIFI was awful, but it was explained to me that the area was been upgraded to fibre... More 

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Buenos Aires, Argentina
Contributor
14 reviews 14 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed January 10, 2015

on December 4, 2014, while staying in Novotel Salerno Est Arechi, 2 housekeeping women cleaned my room and have stolen 300 Euros that I had left in the vulnerable safe of the room. Novotel Salerno has a very vulnerable safe system: it can be locked opened with a credit or debit card. In my case, the maid rummaged all my... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 8
Naples, Italy
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 7, 2014

We stayed here to visit the Salerno lights. We could easily catch the local train to the lights from the hotel and got a taxi back for 18 euro. The Hotel was clean. The room was fine for us as we only had our daughter sharing our room, but our friends had booked to have their two children (11 and... More 

Was this review helpful? Yes 1
Direzione S, Direttore generale at Novotel Salerno Est Arechi, responded to this review

Dear Family, thank you for taking the time to write a feedback on your experience in our hotel. This helps us to make your experience better another time and we renew our efforts to make you stay enjoyable and comfortable. I am sorry to hear that your friends were not able to have the maxi size sofabed.. Our hotel was... More 

Edinburgh
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 5, 2014

Very clean and pleasant hotel, fresh and modern. Lovely pool, but useless as it was closed for the season. It was 30 degrees and sunny most of our week's stay , yet the hotel's policy was to close the pool in October as they didn't have a contract for a life guard to cover October. It was most frustrating as... More 

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Direzione S, Direttore generale at Novotel Salerno Est Arechi, responded to this review

Dear Reviewer, I am glad tyou enjoyed your stay in our hotel and I hope you will be able to return in the summer time to enjoy our outdoor summer pool. Kind regards Claire Hargreaves Manager More 

Irvine
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 26, 2014

Stayed at this hotel and it looks and feels like a budget hotel. The beds were hard and the rest of the room feels minimalistic. We were promised a sea view but being placed on the first floor, the view was of the parking lot. The sea view was across the street from the hotel so no real view from... More 

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Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 20, 2014

The GPS didn't find the place, the street has another name - In the hotel they new it, and didn't fix the problem, we wandered one hour in a very busy trafic till we find the place. The staff in hotel are not nice, they treat you like a bother, and try to get rid of you. The hotel is... More 

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Senior Contributor
28 reviews 28 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 17, 2014

We chose to stay here, based on amenities and the Novotel brand. We knew the location wouldn't be great and thought that the hotel might make up for this. We've stayed at a number of Accor hotels over the years, and found this to be the weakest Novotel we've visited. Location: I think if you have a car and use... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 8, 2014

Absolutely fantastic hotel. Great location, lovely sea view, stunning room, delicious breakfast and not to mention the kindness of the hotel staff. One of my favourite hotels in Italy. Assolutamente fantastico. Ottima posizione, splendida vista dal mare, splendida stanza, colazione deliziosa e gentilissime personale dell'hotel. Uno dei miei hotel preferiti in Italia.

Review collected in partnership with Novotel Hotels

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Direzione S, Direttore generale at Novotel Salerno Est Arechi, responded to this review

Dear guests, Thank you for your wonderful words of praies. It is a real pleasure for me to read your appreciation and to share it with my staff. We work hard and constantly in the effort to satisfy our guests. I hope to welcome you again soon at Novotel Salerno Kind regards Claire Hargreaves - General Manager More 

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