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NH Collection Grand Hotel Convento di Amalfi

#7 of 30 Hotels in Amalfi
Certificate of Excellence
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Via Annunziatella, 46 | Amalfi Coast, City Centre, 84011 Amalfi, Italy (Formerly Grand Hotel Convento di Amalfi)
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5% EXTRA DISCOUNT
Best prices for: 1 room 1 guest
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NH Collection Grand Hotel Convento di Amalfi
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NH Collection Grand Hotel Convento di Amalfi
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405 reviews from our community

Traveler rating
    289
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    25
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for NH Collection Grand Hotel Convento di Amalfi
See the most recent reviews
Seattle, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago

We have just spent a week at The Convent for our honeymoon. This place is simply perfect, the staff was outstanding, the service exceed our expectation. Sfoliatellas served in the morning were delicious and dinner superb.

Was this review helpful? Yes
Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, Thanks for sharing your Collection experience with the community of Trip Advisor. It gives me great pleasure that you have chosen the NH Collection Grand Hotel Convento di Amalfi as the perfect setting for such an important occasion as your honeymoon. Meeting and exceeding your expectations about the hotel, its unique location, the outstanding service level, and the... More 

Tokyo, Japan
Top Contributor
76 reviews 76 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 3 weeks ago

ホテルのロケーションや施設はとても素晴らしいものでしたが、 ホテルのサービス面については不満が残りました。 ホテルは崖のうえにありますが、 下を走っている道路からエレベーターで上にあがることができます。 エレベーターで途中階まであがり、フロントのある階まで再度が上がります。 事前にリクエストしていれば、ホテルの送迎も頼むことができそうです。 ホテル→フェリー乗り場の送迎は、1日5~6回やっていました。 (昼間の時間はやってないようでした。) ホテルのサイトでは、Amex決済ができなかったので、 ホテル予約サイトから予約をしたのですが、 リクエストに通りの予約ができていませんでした。(と説明していた) (朝食つきだったのが、朝食なしになっていたり、 2 twin bedsが1 king bed になっていたり。) ベットメイキングをしなおしてもらったほか、 朝食の時には請求書がきて、不快でした。 フロントの対応も不満が残りました。 まず英語の説明がよくわからない。 あんなにわかりづらい説明を受けたのは初めてです。 「荷物を下の階に持っていきます」 といったので、最初道路のある入口までもっていくのかと思いました。 自分たちの部屋は結局上の階になったので、 この説明は本当に意味不明でした。 そして、荷物は部屋まで運ばれていませんでした。 ウェイター・ウェイトレスも、5つ星クラスなのに、 英語がわからないスタッフが多かったと思います。 「あなたにあった料理をおつくりします。  気軽にスタッフにたずねて下さい。」 のような内容のプレートがテーブルにあったので、 オムレットを作ってくれるんだろうと思い、頼んだのですが、 彼女はその書いてある英語がわかりませんでした。 (しかたなくフロア主任のような方に再度リクエストしました) 英語でオーダーすると全然でてこなかったので、 イタリア語でオーダーをしたらすぐに出てきました。 最後、チェックアウトのときも、荷物を預かってもらったのですが、 荷物を何処に移動するのか説明が全くなく、 フロントまで取りに行きましたが、 「あなた達の荷物はすでに下の入口におろしました」と言われ閉口。 エレベーターを乗り継いでいった時間を返してほしいと思いました。 NHホテルの会員でもありましたが、その登録もあるなしもわかりませんでした。 なんの説明もなし! 5つ星ホテルの評価を受けていますが、 スタッフのサービスや質については全く伴っていないと思いました。 この点が解消されない限り、再度泊まることはないと思います。 I was very disappointed much about hotel's staff services though the location... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Striking hotel - very impressive. Well appointed room - good linen and towels, clean room. Room with a balcony - fantastic view of Amalfi. Buffet breakfast - everything you could want to start the day off right. Stunning infinity pool in perfect setting. Hotel restaurant for lunch and dinner top class - food was delicious, menu varied, and service very... More 

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Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, The time you spent on sharing your experience at NH Collection Grand Hotel Convento di Amalfi is really appreciated. It is gratifying that you evaluated your stay here considering it a perfect hotel, with its UNIQUE location, fine light furniture, infinity pool and the room itself. The neatness is a standard that we all want to respect and... More 

Miami Beach, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

we only spent one night there, the pillows were a little hard, but the shower was great, the service during breakfast was very good, the valet attendant was a super nice guy, very clean and confortable

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, Let me thank you for sharing your experience with the community of Trip Advisor and for choosing the NH Collection Grand Hotel Convento di Amalfi to spend your holiday along the Coast. It gratifies me hearing that you consider your stay, even if short, an extraordinary one, and that you appreciated the quality of our breakfast, room facilities... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A place with a beautiful view,very good position,very good services,magic spa,five minutes walk from the center of Amalfi,It is a place where you want to turn up,you can make the reservation directly from the hotel on the Amalfi Coast boat tour,very good breakfast!!!

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Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, I do highly thank you for finding the time to share your experince at NH Collection Grand Hotel Convento di Amalfi and for choosing it as perfect setting for your holiday. The strategic position of the hotel is at only 400 metres from the city centre, the harbour, the bus station and the main attractions, all reachable within... More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

A wonderful experience at the Convento. Very nice hotel, outstanding service, great location. The special place is the infinity pool and the locanda terrace. The limongello of the monk is really delicious.

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Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, Thanks for posting your feedback on Trip Advisor regarding your stay at NH Collection Grand Hotel Convento di Amalfi. The remarkable location of the hotel and its natural sourrondings contribute to enrich the beauty of the place and give our guest the perfect setting for a COLLECTION EXPERIENCE. The staff, has a real obsession for customer satisfaction therefore... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We recently spent 3 nights at the Convento. Had an outstanding experience. Great service and helpful staff. Roberto our waiter the first night for drinks remembered our drink order the next night as soon as we walked back in for after dinner drinks. Highly recommend it.

Was this review helpful? Yes
Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, I am thankful that you dedicated your time in sharing your experience with the other travellers of Trip Advisor and for choosing NH Collection di Amalfi as perfect setting of your holiday on the Amalfi Coast. The statement that you had an “oustanding experience” is the proof for me that we are all doing good, astonishing you with... More 

Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been at the Convento with my family for our anniversary. It was a dream! A breathtaking view on the Amalfi cost, surrounded by flowers and lemon. The staff si outstanding, Alfonso in the restaurant is a gentleman and the food delicious.

Was this review helpful? Yes
Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, I do highly thank you for finding the time to share your experince at NH Collection Grand Hotel Convento di Amalfi. Knowing you have choosen our hotel to spend such an important occasion for you and your family makes me feel honored, but above all what I care is that we were all able to make it extraordinary... More 

Top Contributor
74 reviews 74 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

about 2 hours driving from Napoles to amalfi the most beautiful city nH collection hotel is the right place to stay . Fantastic view perfect location great service clean rooms very friendly staff , you will enjoy it

Was this review helpful? Yes 2
Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, Thanks for sharing your personal feeling about your experience at NH Collection Grand Hotel Convento di Amalfi with other travellers. Satisfying your expectations about location, view, service, neatness and staff is the most important goal for us and your words are the perfect slogan for us. It is an honour to have a FAN like you! Let us... More 

Sevilla La Nueva, Spain
1 review
5 of 5 stars Reviewed 4 weeks ago

Lovely place surrounded by flowers and lemon tree. Very attentive staff, perfect position near the center of the town. Fantastic food served in the restaurant. The fitness area is well equipped. Hope to come back soon.

Was this review helpful? Yes
Salvatore T, Direttore at NH Collection Grand Hotel Convento di Amalfi, responded to this review

Dear Guest, Let me thank you for sharing your experience with the community of Trip Advisor and for choosing the NH Collection Grand Hotel Convento di Amalfi to spend your holiday along the Coast. The greenery that sourround the hotel is enriched by the colour of blooming bougainville and wisteria giving the perfect frame to this oustanding location. I am... More 

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