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Hilton Garden Inn Matera

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Via Germania | Borgo Venusio, 75100 Matera, Italy
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Hilton Garden Inn Matera
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Hilton Garden Inn Matera
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615 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stafford, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here as part of our tour. One the surface it looked nice enough but one big no no for us was when the staff started clearing tables whilst we were still eating our meal. A member of our tour mentioned this to our tour manager who spoke to the hotel. Unfortunately it didn't work as they continued to do... More 

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Stockholm
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Having read most of the reviews concerning this wonderful hotel I am very surprised that many are so negative. People are complaining about the location - so, choose another hotel closer to Matera instead. The location should not come as a surprise if you look on a map ahead of booking! Normally, though, you would have a car when exploring... More 

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HiltonGardenInnMT, Responsabile reception at Hilton Garden Inn Matera, responded to this review

Dear Guest, thank you very much for your appreciation. We hope to be our Guest for your future stays! Kind regards, Nicola More 

Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 27, 2015

I'm not sure what the hotel was intended to be, with a grand lobby and fancy swimming pool. What it is now is run down, with indifferent service, terrible terrible internet, lousy showers, and badly lit rooms. It is a 20 minute drive to the center of Matera, not convenient to restaurants or the famous sassi. HGI is usually a... More 

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Pisa, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

Excellent hotel with a first class, a high design reception hall, a beautiful park all around (with a Golf Course to be developed soon), a large and well equipped fitness room. The city bus stops right in front of the hotel once/hour, so the city center of Mater can be reached with a cost of 0.80 euros on weekend it... More 

Review collected in partnership with Hilton Garden Inn

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Ohio
Top Contributor
64 reviews 64 reviews
35 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 7, 2014

As a Hilton Gold Member, I stay almost exclusively at Hamptons, Garden Inns and Doubletree so I was excited to learn that our tour had booked us into one. Sometimes you just want the known comforts. Well we did get the most comfortable bed of the trip but that was about it. Oh, and it was clean but quite small... More 

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York, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 6, 2014

As always, the Hilton hotels offer excellence in room, dining areas, and lounge. The staff was not very friendly at this hotel, which was so different from the other places we stayed. It was clean,comfortable, and provided all the amenities. The breakfasts were good, but the fine dining was average . I would stay here again, but it wouldn't be... More 

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Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 4, 2014

The hotel is not worthy of a four star rating. There was no provision of flannel wash cloths in the bathroom. The Television would not function initially. There were two remote controls, one of which had no batteries. We advised this at Reception and someone came to help and managed to make the TV work but we subsequently found that... More 

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Bath, United Kingdom
Top Contributor
50 reviews 50 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 26, 2014

This hotel is positioned about 10 - 15 minutes drive from the incredible town of Matera -you must have a car & there is nowhere to have a wander after dark as it was pitch black outside the grounds. The hotel seems quite new and has been built mainly to cater for conferences and weddings it seemed. Our room was... More 

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York, United Kingdom
Top Contributor
192 reviews 192 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed October 20, 2014

As a Diamond Hilton member I decided to book my recent trip to Italy using my points to stay in Hilton brand hotels so we had a week at the HGI in Matera, even though it was a 5 hour drive from Rome airport, as we had never visited the south before. As a Diamond member we did get a... More 

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Ipswich, United Kingdom
Top Contributor
61 reviews 61 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 17, 2014

Good rooms, reasonable food, lovely grounds. The rooms were very comfortable and well-equipped. WiFi arrangements were fiddly and unreliable: not on in this day and age. A way out of the town but a reasonable bus service. The area around the hotel is a little odd but it hardly matters.

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