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Hilton Garden Inn Matera

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Via Germania | Borgo Venusio, 75100 Matera, Italy
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Hilton Garden Inn Matera
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Hilton Garden Inn Matera
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603 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 27, 2015

I'm not sure what the hotel was intended to be, with a grand lobby and fancy swimming pool. What it is now is run down, with indifferent service, terrible terrible internet, lousy showers, and badly lit rooms. It is a 20 minute drive to the center of Matera, not convenient to restaurants or the famous sassi. HGI is usually a... More 

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Pisa, Italy
1 review
5 of 5 stars Reviewed December 14, 2014

Excellent hotel with a first class, a high design reception hall, a beautiful park all around (with a Golf Course to be developed soon), a large and well equipped fitness room. The city bus stops right in front of the hotel once/hour, so the city center of Mater can be reached with a cost of 0.80 euros on weekend it... More 

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Ohio
Top Contributor
64 reviews 64 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed November 7, 2014

As a Hilton Gold Member, I stay almost exclusively at Hamptons, Garden Inns and Doubletree so I was excited to learn that our tour had booked us into one. Sometimes you just want the known comforts. Well we did get the most comfortable bed of the trip but that was about it. Oh, and it was clean but quite small... More 

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York, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 6, 2014

As always, the Hilton hotels offer excellence in room, dining areas, and lounge. The staff was not very friendly at this hotel, which was so different from the other places we stayed. It was clean,comfortable, and provided all the amenities. The breakfasts were good, but the fine dining was average . I would stay here again, but it wouldn't be... More 

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Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 4, 2014

The hotel is not worthy of a four star rating. There was no provision of flannel wash cloths in the bathroom. The Television would not function initially. There were two remote controls, one of which had no batteries. We advised this at Reception and someone came to help and managed to make the TV work but we subsequently found that... More 

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Bath, United Kingdom
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 26, 2014

This hotel is positioned about 10 - 15 minutes drive from the incredible town of Matera -you must have a car & there is nowhere to have a wander after dark as it was pitch black outside the grounds. The hotel seems quite new and has been built mainly to cater for conferences and weddings it seemed. Our room was... More 

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York, United Kingdom
Top Contributor
191 reviews 191 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed October 20, 2014

As a Diamond Hilton member I decided to book my recent trip to Italy using my points to stay in Hilton brand hotels so we had a week at the HGI in Matera, even though it was a 5 hour drive from Rome airport, as we had never visited the south before. As a Diamond member we did get a... More 

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Ipswich, United Kingdom
Top Contributor
61 reviews 61 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 17, 2014

Good rooms, reasonable food, lovely grounds. The rooms were very comfortable and well-equipped. WiFi arrangements were fiddly and unreliable: not on in this day and age. A way out of the town but a reasonable bus service. The area around the hotel is a little odd but it hardly matters.

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London
Top Contributor
267 reviews 267 reviews
100 hotel reviews
699 helpful votes 699 helpful votes
1 of 5 stars Reviewed October 16, 2014

At first sight a nice hotel with plenty of facilities though a long way from the town. In practice one of the most dispiriting places I have ever stayed. There are, for example, no end of problems with wI-fi, the TV, sun beds, room service etc and staff seem to have no interest whatsoever in providing any sort of service... More 

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Buenos Aires, Argentina
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed October 13, 2014

While located beyond walking distance from town, the hotel is peaceful and has nice amenities. The front desk staff was super, going above and beyond. Excellent breakfast, comfortable rooms. Well worth the price.

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