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All 29 Matera hotels

Hilton Garden Inn Matera

4.0 of 5 Hotel   |   Via Germania | Borgo Venusio, 75100 Matera, Italy
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Hilton Garden Inn Matera
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71%
Ranked #20 of 29 hotels in Matera
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
ichibanwanderer Somerset
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437 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Somerset
Top Contributor
271 reviews 271 reviews
57 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room was fine although Television channels were limited, Service in the Restaurant was poor and the food was adequate. Wi-Fi kept dropping out. General appearance of the hotel was good, bathroom was also good. Major downside with the Hotel is that it is a fair distance from Matera and if you are here for sightseeing try and find something in... More

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Norton, Massachusetts
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 22, 2014

My husband and I stayed here for two nights as part of a tour group. The hotel is pretty much in the middle of nowhere, not that it mattered as we were very busy, and there were things to do in the hotel. The room was great. The bed can be adjusted to your comfort level, which was a godsend... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 19, 2013

Stayed for only two nights and after spending time at the Hilton in Lecce it wasn't quite as good. When we went into our rooms the towels hadn't been changed and there was rubbish in a bin. Our excellent Tour Manager Paula, sorted it immediately for us. The balcony was littered with butt end and the door nearly fell off... More

Was this review helpful? Yes 5
HiltonGardenInnMT, Responsabile reception at Hilton Garden Inn Matera, responded to this review

Dear guest, thank you very much for your review, we really appreciate the comment of our guests in order to improve our service. It's really singular what is happen during your stay; we usually work with a lot of foreign group receiving a lot of compliments. Please send us a private email to our hotel so we can verify what... More

Northampton, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 18, 2013

Ground floor room we were given stank of stale cigarette smoke, we could not stay in there even with the patio doors open, given another small dingy room on the 3rd floor, obviously not made up ready, no suplies of anything. Others on our package group also had problems, one had dirty towels! Food mediocre, dried up chicken legs for... More

Was this review helpful? Yes 4
uk
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 12, 2013

Not up to expected standard for a Hilton. Was given a ground floor room adapted for disabled person with sliding doors to patio which was not happy with. Minimal shampoo/soap etc. Staff on desk unhelpful bordering on rude (others on the package tour also commented on this). Food poor. Also well out of old town (we went in by coach).

Was this review helpful? Yes 4
Harrogate, United Kingdom
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 28, 2013

The bedrooms in this hotel are practical and perfectly adequate, but on the £29 Travelodge lines i.e. an open hanging rail for clothes, nowhere for make-up etc and very basic toiletries, and we have stayed in far better Hiltons than this. The gardens are beautiful, as are the two swimming pools, and there is a lovely terrace for drinks in... More

Was this review helpful? Yes 2
Ingleton, United Kingdom
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 17, 2013

A lovely hotel but a long way out of town, certainly far too far to walk. Hotel facilities were excellent both indoor and outdoor pools. The outdoor pool was warm and beautifully landscaped. A pity the bed was so soft and not as big as its sister hotel in Lecce. Evening meal was good and breakfast also good.

Was this review helpful? Yes 4
Macerata, Italy
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 15, 2013

We stayed at this hotel for four nights during a trip to Matera - a magical place.. Provided you have your own transport Matera is easily accessible by car (5-10mins) and parking is not difficult. The location of the hotel is outside the town in a borgo set back from the main road - and not far from a commercial... More

Was this review helpful? Yes 3
London
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed September 13, 2013

When I give a poor rating to this hotel, it is not because of the appearance or the facilities, but the simple fact is that a modern attractive building has been placed in the middle of nowhere, and the staff simply are not seem willing or able to cope with an influx of guests. Many of the writers about this... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 11, 2013

This is a hotel with all amenities provided. Very happy with the bedroom, breakfast, location and price charges. The only thing I find a little funny, is the mini bar is outside the bedrooms in the lobby of the hotel near the reception counter.

Was this review helpful? Yes 2

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Additional Information about Hilton Garden Inn Matera

Also Known As:
Hilton Garden Inn Matera Hotel Matera
Hilton Garden Inn Matera Hotel
Hilton Matera
Matera Hilton
Address: Via Germania | Borgo Venusio, 75100 Matera, Italy
Location: Italy > Basilicata > Province of Matera > Matera
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Matera
#10 Luxury Hotel in Matera
#13 Family Hotel in Matera
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Matera 4*
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