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Hotel Las Arenas Balneario Resort

Certificate of Excellence
Eugenia Vines 22-24, 46011 Valencia, Spain
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Hotel Las Arenas Balneario Resort
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Hotel Las Arenas Balneario Resort
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880 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed today NEW

Stayed in this hotel for 3 nights in a 3 person room. We found the room very clean and comfortable and the hotel as a whole is situated perfectly; close to the beach and restaurants. The grounds and pool areas are also 5* and a perfect place to relax. We were slightly surprised however that there were no tea/coffee making... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We booked a Seaview room, worth every penny! The view is stunning and the grounds very beautiful. We enjoyed the pool and the beach, the pool bar is pricey but since this is a 5 star hotel it is what you would expect. One of the days a wedding was on in the hotel, the music from which was loud... More 

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London, United Kingdom
Top Contributor
153 reviews 153 reviews
46 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

As above, generally a disappointing hotel, pool area and proximity to beach is great, and this is what you pay for, they don't offer much in terms of rooms, service, although to be fair concierge tried to help us a few times and when we did complain the staff tried their best to help in end, also since when do... More 

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed 4 days ago NEW

This is without doubt one of the worst hotels I've ever stayed in. The pool area is absolutely beautiful but everything else is pretty terrible. The staff are unhelpful and unresponsive bar a couple of them. The rooms are incredibly dated and don't even come with basics like tea and coffee. It's incredibly expensive for a standard room (220E upwards... More 

Was this review helpful? Yes 3
sergio r, General Manager at Hotel Las Arenas Balneario Resort, responded to this review

Dear Mr. Cowan, first of all , as a General Manager of Las Arenas Balneario Resort, I would like to thank you for your comments and apologize for not covering your expectations. Without any doubt, will help us a lot to improve our customer service. I am sorry the type of room you have booked through booking.com did not macht... More 

Kaiserslautern, Germany
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely hotel right on the beach! Definitely get a sea view room - the view and terrace was amazing! Room service was great and breakfast each morning as well. Very nice pathway along the beach as well to run on. Enjoyed our stay and definitely recommend! Will stay here again next visit!

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Richmond-upon-Thames, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From check in to check out the service was wonderful with nothing being too much trouble. Fabulous sea facing room, large bathroom with bath and separate shower with Hermes toiletries and spotlessly clean. Balcony with table and two chairs. Breakfast and dinner available outside breakfast was exceptional buffet plus the best ever fresh orange juice. We booked half board and... More 

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Wokingham, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have had a long weekend in Valencia staying at the Las Arenas. This is truly a 5 star hotel that lives up to its billing. You need to book a room with a sea view as Valencia has a beach that is to die for, extremely long and sandy and the sea view rooms give you this spectacular view.... More 

Was this review helpful? Yes 2
sergio r, Room Division Manager at Hotel Las Arenas Balneario Resort, responded to this review

Dear guest, Thank you for taking the time to leave such wonderful feedback on your recent visit to Las Arenas. I am delighted to read how highly you valued the services like our restaurant with a lot of variety of high quality food, the facilities, the beautiful view to the sea and the staff service. We are so pleased to... More 

Columbia, SC
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I have to agree with some other posters regarding the constant 5 Star claims of this hotel. The rooms are nice, not 5 Star. You get two bath towels. Two. So, if you check in early and need to take a shower, be sure to hang it up so it will dry in case you need to take a shower... More 

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sergio r, Room Division Manager at Hotel Las Arenas Balneario Resort, responded to this review

Dear sir, Thank you so much for taking the time to write your detailed review. We are happy to read that we exceeded your expectations in some aspects and I take good note of your comments for improvement. About the turndown service, we allways offer it, and we use to change the used towels. In the case there is a... More 

Oslo, Norway
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was slightly misled by all the reviews promoting the oroperty as luxury accommodation. From experience I would rate more as a 4 rather than 5*. Rooms are not very spacious, decor slightly outdated. Bathrooms are also dated, even though it seems they have undergone some refurbishment. Staff are friendly and approachable however, lacking the personal service one should expect at... More 

Was this review helpful? Yes 1
sergio r, Room Division Manager at Hotel Las Arenas Balneario Resort, responded to this review

Dear guest, I wish to thank you for your comments. We will check one by one all the points you marked and we will improve them. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. About the turndown service, we prepare it for all the rooms, and we try to... More 

Brussels, Belgium
Top Contributor
66 reviews 66 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The stay was really the perfect relax getaway - you go there to take a break, relax and enjoy with fantastic sea views :) Upon arrival a little gift awaited us in the room and from arrival to departure the service was excellent. The breakfast was excellent as well...even the price was very good given the high-class standards of this... More 

Was this review helpful? Yes 2
sergio r, Room Division Manager at Hotel Las Arenas Balneario Resort, responded to this review

Dear Guest, Thank you for sharing your experience., we truly appreciate your comments. We are delighted that the service was satisfactory and the staff made your stay even more special. I have shared your comments with all the team. We look forward to serving you again in the future. Sincerely, Sergio Ramos - Room Division Manager More 

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