The hotel was clean and well decorated. However l got very little sleep due to the bed being so hard. I telephoned reception to ask if there was anything they could do to help, they advised no as all the beds were the same. On two occasions we had to return to reception to have our key card re-programmed as... More

Stayed in this lovely hotel for 3 nights, from 3rd to 6th April. Lovely hotel, but a bit difficult to get to, although number 19 bus stops just outside hotel. Problem is distance to nearest metro, a little bit of a walk. Did not try this option, but took a taxi on return to airport, last saturday. left hotel approx... More

The hotel was well maintained and clean. The morning buffet was nice. The staff was helpful and went out of their way to make this an enjoyable stay. The room was of a nice size and we had a good night's rest.

Guess it pays to read reviews before booking a hotel. We had a family vacation and stayed two nights. The room was very hot when the aircon was on. I called up reception as we could not sleep. He told me that the aircon was only in heating mode and told me to switch off the aircon and keep the... More

I was there for a weekend and I found it rather cheap compared to other options. Location is perfect if you intend to visit the City of Arts and Sciences but not so good if the idea is to visit the downtown area (the name here is a bit confusing). The room was clean and nice, though I found it... More

Location: on a wide avenue, almost in front of a number of spectacular Calatrava buildings (the City of arts and sciences). It’s certainly a (pleasant) 20 minutes walk to the quaint old centre. We have been told there is a direct bus taking you there. The bus stop should be close to the hotel. The hotel has its own underground... More

This hotel claims a 4 star status but they are far from it. Upon arrival there was no bellman (never saw one during entire stay) and the hotel entrance is not at street level so I had to drag my luggage up 10 - 12 steps to get into the lobby. No one assisted me to my room to show... More

I just checked in today at the bedroom 519 my name is Mr Jose Bezerra I found that the AC wasn't working and no Wi-fi at all when I have tried to ring I discovered that the phone was broken so I went all the way down to reception and the Manager served me with a poor service and she... More

A good all round hotel for a weekend break with the usual amenities. A big plus point was the very nice restaurant food in the evenings. The big negative was the room temperature which was extremely hot. I thought the Air Con in the room was faulty and asked reception to investigate. They told me that the air con for... More