I was a little worried about booking this hotel after reading the previous reviews, but I have to say we had a really enjoyable stay at the Hotel Neptuno. The front desk receptionists not only spoke English, but were very friendly, helpful and accommodating to our request for a late check out. The hotel breakfast was great, with a very... More

Stayed here for a short break in April, hotel really easy to get to from the airport, take the number 5 metro line and change train at Maritim Serreria then walk across the platform and get the metro to Neptu, approx 5 Euros. The hotel is clean and modern, but in the room bits were looking a bit tired. Mini... More

We stayed at the Neptuno for 5days in Easter holiday. I have read the reviews and had mixed views going. Well the hotel looked like a clean little block of flats but was the best in the street. The manager and reception staff were not polite and I felt like they needed training. There is no English on the tv.... More

Hotel is lovely, very modern and stylish. I read previous reviews stating the rooms were small but thought it was more than big enough. There is a combined TV / computer although no English channels but very handy for the internet. The door to the bathroom is glass but it’s frosted so you can’t see through. The bath is amazing!... More

Location good, front desk need a course in customer service!! Rooms basic but functional. Lots of choice for breakfast but limited number of times fresh food was filled up and plates not removed from tables quick enough, no interaction from staff at all through this meal.

Nice hotel, though the staff provided basic service, nothing more. Advice for getting around town could have been better. Close to bus and metro, also close to a beach. View from the roof top is fantastic.

This is a great hotel right on the beach( not literally but about 150 metres away, just separated by the sandy beachfront). Its easy to get by from the airport by taxi or local train. It has a pool on the top which we never used. There are many eating places just as you step out of the hotel. Stay... More

We went to Neptuno after a couple days in Alicante. To end our holiday in luxury we decided to spent a little more money and go for 'the best'. When we arrived the rooms were not ready, but we were earlier then expected (13.30). After waiting for an hour we could enter our room, a better room then booked. We... More

We had no reservations, chose this hotel as it was the 1st decent looking one on the beach promenade. It looks well designed & hip, and we did get one of the 2 suites. We got the one looking over the street, with a side beach view. The AC's of the building are right next to the private terrace of... More