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All 99 Valencia hotels

Hotel Neptuno

4.0 of 5 Hotel   |   Paseo de Neptuno, 2, 46011 Valencia, Spain
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Ranked #35 of 99 hotels in Valencia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
MelbourneErena Melbourne, Australia
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193 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Melbourne, Australia
Top Contributor
102 reviews 102 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent a few days in this lovely hotel situated on the beach promenade. The weather was delightful and the locals strolled casually by the hotel and eateries on the promenade, the sun shone on the widest beach I have ever seen, yachts sailed by in the distance - it was just all too pleasant and we were there right... More

Was this review helpful? Yes
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place, people and food! We took our 2 years old daughter and we had a blast! We had beach, parks and restaurants ...everything walking distance! And staff was kind and helpful. It's a very good hotel!

Was this review helpful? Yes 1
Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel overlooking superb beach with such a warm sea. Room clean if a bit basic, bathroom great with towel change twice a day. Staff very friendly the bar/restaurant area great. Ample buffet breakfast. Had 4 very enjoyable nights, free wifi in package which was great. Fantastic sun terrace on the roof which was quiet and a good place to... More

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Stamford, Connecticut
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I went to Valencia as part of our honeymoon. The hotel and staff were absolutely wonderful! They even upgraded us to the suite for a night when we told them it was our honeymoon. The rooms are very modern and nicely decorated. If you can get the suite, it is worth it since you can have your... More

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Neptuno2, Revenue manager at Hotel Neptuno, responded to this review

Thank you very much for your comment. It was a pleasure having you as guests. We hope you can visit us in the future. We will be here to make your stay comfortable. Kind regards, More

Trail, Canada
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 15, 2014

Stayed here the second week of our trip to Valencia, to enjoy the beach. This place was just what we were looking for after spending a week touring Valencia and Barcelona. The rooms are quite modern décor, nice breakfasts, comfortable beds, and right on a great beach!! Lots of great restaurants, night clubs and a friendly staff. Room was not... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
46 reviews 46 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 15, 2014

Well balanced when it comes to service/price. Location could not be better. If you can afford it go for the main suite, absolutely worth it with your own jacuzzi and private balcony. Also note that the gym isn't the best but does its job at keeping you fit whilst on holidays or work. I will come back.

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

This hotel is absolutely lovely. All the staff were helpful, friendly and spoke English (phew)! There's no pool, but hotel is located right on the sea front, with great beach and amenities! There are plenty of great restaurants all the way along the seafront. Can't fault the accommodation, immaculate, modern and bright. BUT be aware of location, if you want... More

Was this review helpful? Yes 2
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2014

Lovely modern clean fresh hotel at the start of promenade on Malvarossa Beach. Check in was efficient, we checked in 2h ahead of normal time, which is maybe why we got a room at back of hotel. If staying again would request a sea view. There are a few nightclubs at the other side of the metro tracks with a... More

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 24, 2014

First impression was very negative due to the lack of customer service at reception - Unwelcoming, unfriendly and unhelpful. The room, on first floor, was disappointing with the best feature a whirlpool bath. There would have been a view if the windows had been clean. As there were no tea/coffee making facilities and no hope of a kettle, we ordered... More

Was this review helpful? Yes 1
London, United Kingdom
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 5, 2014

We turned up at hotel neptuno for a group booking, booked in November 2013 for 4 rooms in May 2014. On arrival rooms were not ready, told to come back in an hour when we did already allocated our rooms to someone else!!! We asked for twin rooms, didn't get it. We asked for sea view rooms didn't get it,... More

Was this review helpful? Yes 2
Neptuno2, Revenue manager at Hotel Neptuno, responded to this review

Hello Sabrina, We are very sorry that at the end you left our hotel so dissatisfied. The reason why you had to wait at the check in is that at our hotel check in hour is at 4pm, and you have recieved your rooms earlier. Also during the days of your stay it was a bank holiday in Valencia so... More

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Additional Information about Hotel Neptuno

Address: Paseo de Neptuno, 2, 46011 Valencia, Spain
Location: Spain > Valencian Country > Valencia Province > Valencia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Neptuno 4*
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Also Known As:
Neptuno Hotel Valencia

167 photos of this hotel

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Hotel & grounds (26)
Pool/beach area (4)
Family/play areas (1)
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Bathroom (6)
Room/suite (10)
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Room/suite (21)
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Pool/beach area (3)
Bathroom (1)
Hotel & grounds (5)
Other (66)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#5 On the Beach Hotel in Valencia #24 Luxury Hotel in Valencia
Hotel Class
Official Description (provided by the hotel)
The privileged location of Hotel Neptuno makes it a beach hotel and in-town hotel rolled into one. Located on the beachfront of Valencia, next to the port, facing what is the American’s cup regatta course, the NEPTUNO is minutes away from the historic city centre, the city of Sciences museum, the Oceanographic Park and the city’s major cultural and business centres. The hotel has parking places next to the hotel, four meeting rooms, each sub dividable, a TV lounge, a lobby bar and a seafront terrace bar. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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