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Hospes Palau de la Mar Hotel

Certificate of Excellence
Navarro Reverter 14 - 16, 46004 Valencia, Spain
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721 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a very very good hotel. The customer service was without doubt 5*. My sister and I took my mother for a girls weekend to Valencia and had a fantastic stay. The food in the restaurant was outstanding and the staff could not have been more helpful. They recommended and booked tickets for a show for us and we... More 

Was this review helpful? Yes 1
Pego Spain
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice hotel. The staff were helpful and it has all the amenities that you would expect in this price bracket. Our room just off the courtyard (#5) was large enough and had all the extras like robes, slippers etc. The big 'but' is that it is just too utilitarian to be what I would consider a 5*... More 

Was this review helpful? Yes
Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear Sir, Thank you for sharing your experience through Tripadvisor, your feedback is extremely valuable for us. I am glad to know that you have enjoyed your stay in our property. I respect your opinion regarding our qualification but please, consider that there are as many standards of luxury as type of hotels. Our property is qualified as a 5... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well we found this hotel via Secret Escapes, it was my daughters half term and i'd been working like a dog. We left Papa holding the fort so the two of us could pop away. Stresses at school required mum and daughter time and a good intro for a 14 year old to appreciate a 5star operation and it didn't... More 

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Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear Guest, I would like to thank you for taking the time to share your experience with the Tripadvisor community. I am glad to know that you enjoyed your stay in the city and in our Hospes Palau de la Mar and that our team has helped you to discover Valencia. On the other hand, I will check with the... More 

Monaco
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very well appointed, rooms spacious and clean. Very contemporary but retains the original character. The staff were perfect, special mention to Laurentiu the lovely concierge who was very helpful and friendly and made our stay very special. Difficult to fault the hotel - excellent value for money. Would return.

Was this review helpful? Yes
Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Appreciated guest, Thank you for your wonderful review! I am so delighted you enjoyed your stay with us and liked the hotel and the room. Offering the right value for money is our Hospes Hotels resolution. I am especially pleased that you commented on the staff as we take great pride in delivering a high level of service. I will... More 

Stafford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice, clean, quite and the staff very polite. Comfortable bed & beautiful room, perfectly decorated, first class! Restaurante with great menu, very convenient prices. Oasis in the middle of the city, easy to reach turist attractions.

Was this review helpful? Yes 1
Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear guest, thank you so much for taking the time to write a review about your recent experience at Hospes Palau de la Mar. I was pleased to learn that you feel we offer the complete package and that we were able to delight you across the board in terms of “Comfortable bed & beautiful room, perfectly decorated, first class!”... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Small rooms ,very small bar. Nice patio area,bad parking,as in most any big city in Spain. Will find a better place next visit,closer to downtown attractions and resterants.Expensive bar with few choices.

Was this review helpful? Yes 2
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this review

Dear guest Firstly thank you very much for choosing to stay with us at Hospes Palau de la Mar during your visit to Valencia. It is a shame that you did not like our hotel location, although we are only 7-10 minutes walking distance from the Cathedral and all the central highlights. Regarding parking, I wish I had the chance... More 

London
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The reception staff were amazing from Ramon to Patricia but essentially Maria-don't bother with Trip Advisor for restaurant advise - every one of her suggestions was a gem - the Manager should be very proud of them.

Was this review helpful? Yes
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review on your recent stay with us at Hospes Palau de la Mar. I was delighted to hear that you found the staff helpful, especially Maria, Patricia and Ramon . I will personally let them know about your comments and they will be overjoyed you felt to mention them... More 

Maubourguet, France
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel for its location and after staying in its sister hotel in Córdoba.this time we booked a deluxe room, much bigger ..in fact very spacious ..only strange thing no door on the bathroom ..plus no view even though we had a small terrace with chairs and table ..we could here everything from the guests in the adjoining... More 

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Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this review

Dear guest Thank you for staying at Hospes Palau de la Mar and for taking the time write your review on this website. I am delighted to hear that in general you enjoyed your stay with us, that you appreciated the space of our deluxe room, although the design of this certain room offers a full open space. There are... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Se had the best weekend break in Spain. Excellent value for money, great room, service, guest assistance. Try Bodyna Spa with Sport massage. Room nr. 5 is just perfect. My friends had a deluxe room in the main building, fabulous!!!! Thank you all!

Was this review helpful? Yes
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this review

Dear guest, thank you for taking the time to write such positive, great commentary about the hotel and from everyone here at Hospes Palau de la Mar, come back soon and allow us to facilitate another great visit! Kind regards, Vicente Juanis General Manager More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An excellent hotel in all ways. As soon as we arrived at this gorgeous hotel we were treated as family. The reception staff we very friendly and helpful - nothing was too much trouble for them. We arrived well before check in time. Our requested room at the front was not ready, so they offered us a rear room while... More 

Was this review helpful? Yes
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this review

Dear guest, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had pleasant and comfortable stays with us so far. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are... More 

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