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Hospes Palau de la Mar Hotel

#8 of 100 Hotels in Valencia
Certificate of Excellence
Navarro Reverter 14 - 16, 46004 Valencia, Spain
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Hospes Palau de la Mar Hotel
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760 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toulouse
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The ubiquitous customer service principle of “under promising and over delivering” most certainly did NOT apply to our recent stay at this hotel. Yes, beautiful location, pleasant rooms and friendly staff…however, we were given a room which did not match the description that we purchased online. In addition for such a supposedly ‘high reputation’ hotel, small irritants such as being... More 

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Lisbon, Portugal
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is nice and has a good location. The breakfast is very good with several choices for different tastes and preferences. The extra bed for children is overpriced, almost 50% plus over the double room. 5 stars rate is ok for breakfast and reception. In our opinion the overall rate must be 4 stars, mainly due to room sizes... More 

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Palau_de_la_Mar, Geschäftsführer at Hospes Palau de la Mar Hotel, responded to this review

Dear guests, First we would like to thank you for taking the time to comment on your stay at Hospes Palau de la Mar*****. It was a pleasure having you stay with us and we are glad to hear that you enjoyed our hotel. We are hoping to welcome you and your family again soon! Kindest regards, Vicente Juanis More 

Amstelveen, The Netherlands
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A nice room, cleaned in the morning and afternoon. Very friendly staff. Good Nespresso coffee . Location of the hotel is very good. There are bicycles for rent in the hotel. No electric. Only thing the breakfast is too expensive. There are in the surrounding enough places to have breakfast.

Was this review helpful? Yes 1
Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear client, We are pleased to hear that you enjoyed your stay at Hospes Palau de la Mar***** and took the time to write about it. Comments like yours help us to improve the quality of our service everyday and identify the needs of our custumors. Our breakfast buffet contains a large choice of fresh foods, vegetable and fruits. A... More 

5 of 5 stars Reviewed 1 week ago NEW

Absolutely stunning. Don't often write reviews but we came back yday from Valencia and were so impressed by it. Our flight has been diverted to Alicante due to storm so we arrived at the hotel clue to midnight, very tired. Luis was the receptionist in charge that night. He sorted out some food for us from the kitchen, made us... More 

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Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear guest, thank you for taking the time to review your stay at Hospes Palau de la Mar*****. It was an honor for us to host you during your time in Valencia and we could not be happier you enjoyed the stay. Of course I will share your lovely comments with my team. We are aswell hoping to welcome you... More 

Calgary, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

By far, the best hotel of our recent vacation in Europe. Great location, exceptional staff, the best concierge ever - our thanks to Laurentiu - lovely food in the restaurant, excellent room, linens, everything.

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Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear guest, it was a great pleasure reading your thought about you time at Hospes Palau de la mar*****. Everyday the members of our team do their very best to not only satisfy buy delight our clients and getting a feed back like yours is what keeps us inspired. We are looking forward to welcoming you again soon in Hospes... More 

Santa Monica, California
1 review
5 of 5 stars Reviewed 1 week ago

It was our first visit to Valencia. The front desk staff are the stars: wonderful, professional and very friendly. They gave great tips on things to do and go see. It's a beautifully done hotel..and the breakfast brunch was plentiful with much to choose from. We recommend this hotel very highly.

Review collected in partnership with this hotel

Was this review helpful? Yes
Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear Guest, Thank you for such a wonderful review! Every day I am more and more proud of the staff of the hotel. They work very hard in order to make you feel great experiences to remember and I am glad to know they have exceeded your expectations during your stay. Looking forward to welcome you again very soon, receive... More 

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, close to the green space (old river); AC and wifi in room; cleaned everyday; pool, spa and steam in the basement; friendly service. Very impressed with the hotel. Found ourselves going back in the middle of the day to freshen up - and not a bad idea because it's hot; bike parking stalls (for locking) available outside so... More 

Was this review helpful? Yes 1
Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear Guest, Thank you for your lovely comments regarding our hotel Hospes Palau de la Mar. I am proud to know that you have enjoyed a pleasant stay and hope to welcome you back very soon. Receive my best regards, Vicente Juanis More 

Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In general, a very pleasant stay. Marie was quite attentive although unintentionally sending me a a little detour to try and find a tapas bar that she herself would visit herself. Every employee was extremely friendly and were ready to please. Restaurant was above average, but there are probably other more interesting options nearby or in the old town. Wine... More 

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Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear Guest, I would like to thank you for your confidence in our Hospes Palau de la Mar during your last visit to Valencia. We thank you for your comments, which allow us to determine the degree of satisfaction of your stay with us. Thanks to the evaluation that you, our guests make directly or put on the record in... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We had a lovely stay at this beautiful hotel just last week. Staff were very helpful and made our stay comfortable. Would highly recommend it to anyone visiting Valencia for the first time! The ambience is of warmth...the centre garden with restaurant is quiet and just what one needs after a long road trip. The hotel's location is perfect -... More 

Was this review helpful? Yes
Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear Guest, Thank you so much for your kind comments regarding your stay in our Hospes Palau de la Mar. I am more than glad to read that you have enjoyed such a wonderful stay. Please, I hope to welcome you again very soon in our property. Receive my best regards, Vicente Juanis More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

A three day visit to Valencia was highlighted by our stay in this beautiful little boutique hotel. The location is superb, the rooms airy and spacious and the facilities are exactly what one would love to have in a city hotel. The breakfast was superb in quality and presentation and a special mention must go to the staff who took... More 

Was this review helpful? Yes
Palau_de_la_Mar, General Manager at Hospes Palau de la Mar Hotel, responded to this review

Dear guest Thank you for your great review! I am so delighted you enjoyed your stay with us and liked the central location of the hotel, our spacious rooms and superb breakfast I am especially pleased that you commented on the staff as we take great pride in delivering a high level of service so thank you and I will... More 

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