Me and a colleague stayed here to attend a conference for five days.
It was easy to book by phone/ email.
Our first impression of the hotel wasn't good, because the first thing they said to my colleague when we arrived was:
'I'm sorry but we don't actually have a room for you' !
Considering we had booked two months in advance, we weren't happy!!
However they apologised and said something had broken down, and they would give him a room in another hotel nearby for that night.

From then on, though, they were really helpful.

-We had missed the flight the previous night (don't ask) and they didn't charge us for cancelling one night stay.

-The room and the bathroom were spotless and newly decorated.

-When asked, they gave us advice on places to eat (both in Spanish and fluent English).

-The location is perfect, central in the old part of the town, with good connections.

Bad points:

- Very very noisy. Bring... more