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Holiday Inn Express Valencia-San Luis


Holiday Inn Express Valencia-San Luis
Hotel class 3 of 5
Avenida de Ausias March 99, Valencia 46013, Spain
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Traveler Reviews

54% Recommend
3.0 of 5 stars 11 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
Ft_Garry 4 contributions
Calgary, AB
Nov 23, 2008 | Trip type: Couples
1/1 found this review helpful

It looked promising upon our arrival. Friendly check-in, the lady spoke very good english which helped with our no Spanish. But that was the end of that. The property was not ideally located in our opinion. Quite a good walking distance to anything of consequence, and no where near anything that might be considered action. Cabs rides are cheap in... more

Management response from
exsanluis, Directora

Dear Mr. Garry, First of all, I am so sorry for your experience in our hotel. I appreciate a lot your comments as they will help us to improve our service. Regarding your stay, and cosidering the problems you found, I would like to inform you that usually they do not happen, so I would like to invite you to...

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1 of 5 stars
kymto 1 contribution
spain
Nov 21, 2008 | Trip type: Couples

My partner and I have recently moved to Valencia and initially stayed at this hotel whilst looking for a permenant residence. Our room claimed to be non-smoking but throughout our stay we suffered the suffocating stench of cigarrette's, which we later found to be the cleaners fault when they tidied the room they were smoking. Our room had a connecting... more

Management response from
exsanluis, Directora

Dear guest, First of all, sorry for the delayed answer regarding your inconvenients suffered in our hotel. We have to apologize you about the nuisances that some questions generate you and your family. I can inform you that we have checked them individually and have worked to improve in every single point. This is because I would like to ask...

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5 of 5 stars
TEK101 17 contributions
Frankfurt am Main
Oct 20, 2008

I stayed 2 nights at this hotel and have enjoyed the friendly and welcoming atmosphere at this hotel. A special mentioning to the reception staff who were really helpful. The hotel is practical and functional - like you expect from a hotel like this. The location is great if you want to visit the Sience Museum! more

Management response from
exsanluis, Directora

Dear Tek101, Thank you so much for your comments! We work day by day for guest, and it is so gratifying to know guests so happy with us as you! I hope to meet you very soon in our hotel! Do not hesitate to contact me for any assistance! Best Regards, Laura Hervás.

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5 of 5 stars
Locallady 7 contributions
Outskirts of Toulouse
Nov 20, 2007

Better rate by calling direct than advertised on the internet. It was a 15 minute walk to where we wanted to go out at night, but having 2 dogs in tow, we managed to exercise them at the same time. Staff were very friendly, helpful etc. Sometimes you want the familiarity and standards of a well known chain of hotels... more

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4 of 5 stars
flightriskToronto 6 contributions
Toronto, Canada
May 8, 2007 | Trip type: Friends getaway
1/1 found this review helpful

We had been travelling throughout Spain for a couple of days by this time and checked in to the hotel. it was painless and seemigly easy to check in. No problems even though one of our travel companions who booked the hotel could not make it (whereas our discount would have been forfeited) the Hotel said to have her fax... more

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4 of 5 stars
Deanos 2 contributions
London
Sep 12, 2006
10/11 found this review helpful

Just returned from a weekend break in Valencia, there was 9 of us all lads on a Golf/Stag weekend. The Hotel itself was very clean and tidy, staff was friendly and helpful. The only down side to the Hotel was the location, it is on a busy roundabout on the outskirts of the city, which means you will need to... more

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2 of 5 stars
An Expedia Traveler
May 3, 2009

buon albergo, pulito, confortevole, gentili e cordiali, non è vicino al centro della città ma facilmente raggiungibile (noi avevamo l'auto)... more

Management response from
exsanluis, Directora

Dear guests, First of all, thank you so much for your stay in our hotel! I really appreciate your comments due to they help us to improve our service. I hope to meet you soon, and inform you that, in case you will come without a car, you can take a bus just behind the hotel for visiting the city...

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2 of 5 stars
Charlottefrances 1 contribution
Zaragoza
Oct 22, 2008 | Trip type: Family

Mi Familia y yo estuvimos en el mes de Octubre y la ubicacion me parece muy buena a pesar que... more

Management response from
exsanluis, Directora

Estimada Charlotte, Ante todo, agradecerle sus comentarios, puesto que nos ayudan a mejorar. A continuación me gustaría pedirle disculpas por...

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3 of 5 stars
sonyaimb84 2 contributions
potenza basilicata
Sep 4, 2008 | Trip type: Couples

Allora...l hotel è in una posizione non molto comoda perchè dista una venitna di minuti in bus dal centro e... more

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5 of 5 stars
pelu_1979 1 contribution
madrid
Oct 4, 2007
1/1 found this review helpful

mi estancia en este hotel fue magnifica , puesto que a la llegada el trato recibido fue excelente por parte... more

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Holiday Inn Express Valencia-San Luis Also Known As

Address: Avenida de Ausias March 99, Valencia 46013, Spain