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All 99 Valencia hotels

Ayre Hotel Astoria Palace

4.0 of 5 Hotel   |   Plaza de Rodrigo Botet 5, 46002 Valencia, Spain (Formerly Astoria Palace Hotel) (Sant Francesc)
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79%
Ranked #21 of 99 hotels in Valencia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
sunseekers2405 Manchester, United Kingdom
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820 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here after our flight was redirected from Barcelona due to weather. It was late and they only had a suite available, which was slightly discounted. The room was beautiful, the bed immense & the decor very tasteful. The staff go out of their way to assist you in any way they can. All the Staff we encountered were... More

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Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear sunseekers2405 We thank you so much for choosing our Hotel during your stay in Valencia. We are glad about your comment. One of the main values, is to provide our Customers with happy experiences. You´ve been very lucky, you have been in one of the best hotel rooms We hope to see you in your next visit to Valencia.... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Since we arrived the receptionist was very helpful, she provided us we a map of the city centre. we were actually upgraded to a suite as we were celebrating our 25th year anniversary at no extra cost. The location of the hotel is central, I'll definitely will come back and stay here again. The buffet was great the price was... More

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Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Glochica We thank you so much for choosing our Hotel during your stay in Valencia again. We are glad about your comment and thank you for sharing your feedback with Tripadvisor´s travelers, and giving them the chance to read about your experience. As you said our breakfast on the nine floor is the best way to start the day... More

Dudley, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly I have not stayed at this hotel but felt I needed to inform you of how helpful and professional the reception staff are … My daughter and her boyfriend are staying there this week and as a surprise I wanted to arrange a bottle of wine as a gift in their room. I contacted the hotel via email and... More

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Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Sue M We thank you so much for your nice review. We are glad about your comment. One of the main values, is to provide our Customers with happy experiences and we think we did it with your daughter and her boyfriend. I´ts a pleasure surprise our customers!! We hope to see you next time and please, don´t hesitate... More

Noosa Heads
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is set a beautiful small plaza. It is a great quality hotel very comfortable rooms and extremely friendly staff. The reception staff very helpful with any information we required. We did not use the restaurant or bars during our stay as around the hotel there is a huge number of eateries.

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Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear RobNoosa We thank you so much for choosing our Hotel during your stay in Valencia. We are glad about your comment. One of the main values, is to provide our Customers with happy experiences. We hope to see you in your next visit to Valencia. Please, don´t hesitate to contact with me for any further information socialmedia.astoria@ayrehoteles.com Sincerely yours... More

Brindisi, Italy
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Astoria is located very centrally and is very convenient for shopping or just strolling through the streets of Valencia. Check in was easy and very professional. The front desk was always keen to help and offered great service. The rooms are clean if a little dated and a big bonus is the provision of a small refrigerator in the... More

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Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear greenfrog-j Many thanks for your comment and for choosing us during your stay in Valencia. We appreciate your feedback given and we will let know your comment about the deficiencies to the departments involves, sorry for the inconveniences this may have cause to you. We will be more than pleased to welcome you in our Hotel again the next... More

Vilnius, Lithuania
1 review
2 of 5 stars Reviewed 3 weeks ago

Booking has been _confirmed_, but then it was canceled _without_ notice when hotel apparently failed to get the money from the credit card - quite a surprise upon arrival. An arrogant receptionist explained that "it's a complicated system and you have to be careful". The flight was long, so we gave up and took a classic twin room (which was... More

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Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Traukdevynios First of all thank you very much for choosing our Hotel during your stay in Valencia . Following your comment we are going to talk with the maintenance manager about your opinión and we want to express our sincere apologizes. Let me inform you and another Tripadvisor customers our policy of reservations, our booking department have to check... More

Austin, Texas
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sitting just across the street from a beautiful, small plaza with three really good restaurants, this hotel was just right. There is bank with ATM, various shopping and a whole pedestrian street full of restaurants parallel to the placita. It's an easy stroll to the main cathedral, market, other shops and attractions. The room was spacious and clean with a... More

Was this review helpful? Yes 3
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear bmax101 We really appreciate your comment, it gives us a lot of spirit to continue strive, we are glad that you have had happy experiences with us. Thank you for sharing your great feedback with fellow travelers, and giving them the chance to read about your experience. If you would decide to come back to Valencia in the future,... More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is really conveniently located for the major city centre attractions and a great base for exploring the old town. There are lots of nice cafés and restaurants in the vicinity. The hotel is in a nice little square, with cafés and a bank on one corner. Breakfast was available for 12 euros and was good value for money... More

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Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Sidneysider1971 Thank you very much for such a good feedback. Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city. We're really happy you found our hotel nearly perfect and that we helped make your stay in Valencia a... More

Guelph
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is in an excellent location. Near to the main square in Old Town and in the exclusive shopping area of town (Louis Vuitton is around the corner.) The staff are very friendly and helpful without being irritating. They listen and truly pay attention to what you need without assuming an answer. The rooms are nice. I had a... More

Was this review helpful? Yes 1
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Bucksky We thank you so much for choosing our Hotel during your stay in Valencia again. We are glad about your comment and thank you for sharing your feedback with Tripadvisor´s travelers, and giving them the chance to read about your experience. As you said our breakfast on the nine floor is the best way to start the day... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 25, 2014

This hotel is in an excellent location, close to main square and cathedral, and all the lovely restaurants close by - it is still a quiet area though and sleep was perfect. Bed is comfy, room is clean.... BUT, we had to upgrade to a suite as the initial rooms were like stepping back in time: net curtains, musty smell,... More

Was this review helpful? Yes 1
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Little YellowBee Thank you very much for choosing our hotel during your stay in Valencia . Let me inform other Tripadvisor travelers that the Hotel have two types of rooms, Superiors or Uppers and Classics. We understand that Classic rooms can seem old fashioned because are a English classic style. Superiors or Uppers a rooms have a little suplement... More

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Additional Information about Ayre Hotel Astoria Palace

Address: Plaza de Rodrigo Botet 5, 46002 Valencia, Spain (Formerly Astoria Palace Hotel)
Location: Spain > Valencian Country > Valencia Province > Valencia > Sant Francesc
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ayre Hotel Astoria Palace 4*
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Also Known As:
Ayre Hotel Valencia
Astoria Palace Valencia

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 On the Beach Hotel in Valencia #17 Family Hotel in Valencia #17 Luxury Hotel in Valencia #21 Romantic Hotel in Valencia
Hotel Class
Official Description (provided by the hotel)
The Ayre Hotel Astoria Palace is located in the heart of the city, which is well known for being the financial, shopping, cultural, and historical center of Valencia. Located only 100 meters from the Town Hall and close to the Cathedral of Valencia, the Ayre Hotel Astoria Palace boasts of 204 completely renovated rooms. The hotel also provides meeting rooms, a gymnasium, a large terrace/garden, and a wonderful restaurant specializing in Valencian and Mediterranean cuisine. ... more   less 
Number of rooms
204

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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