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Ayre Hotel Astoria Palace

#28 of 100 Hotels in Valencia
Certificate of Excellence
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Plaza de Rodrigo Botet 5, 46002 Valencia, Spain (Formerly Astoria Palace Hotel)
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1 room 1 guest
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Ayre Hotel Astoria Palace
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1,138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Glasgow, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the hotel Astoria Palace for a four day city break. As soon as we arrived we were met by a very pleasant receptionist who checked us in quickly and efficiently. She was very helpful and gave us advice on what to see and do during our visit. We had booked a superior room which was a good size... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear carole m Thank you very much for such a good feedback. Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city. We're really happy you found our hotel nearly perfect and that we helped make your stay in Valencia... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel looks modern and new from outside even tough the it is far from being new. Starting from the pluses, the hotel is in a great position, right in the heart of Valencia, really central and in front of a beautiful square with a fountain and a few tapas restaurants. Also there is a taxi station right next to... More 

Was this review helpful? Yes
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Lamuertedelmariachi Thank you for taking the time to tell us about your stay at Hotel Ayre Astoria Palace. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and please rest assured that we are taking the appropriate measures to check the... More 

Dublin, Ireland
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel for our first trip to the beautiful city of Valencia, not really knowing how centrally located it is. Just off the main square, the plaça de l'Ajuntament, which is one of three plaça in the old city. The front of house staff were so welcoming and friendly. We were given a variety of maps and brochures... More 

Was this review helpful? Yes 2
Ayre Hoteles A, Social Media Web at Ayre Hotel Astoria Palace, responded to this review

Dear JABDDublin. Thank you very much for such a good feedback. Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city. We're really happy you found our hotel nearly perfect and that we helped make your stay in Valencia a... More 

Prangins, Switzerland
Level Contributor
124 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After staying in a hotel near the airport for business, I decided to change to a hotel in town for the last night. I just walked in to this hotel and asked if there was space and got a great room for a great price. The room looked like it had been renovated recently, the public spaces in the hotel... More 

Was this review helpful? Yes
Ayre Hoteles A, Social Media Web at Ayre Hotel Astoria Palace, responded to this review

Dear Toltriaco Thank you for your review on Tripadvisor´s website. Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city. One of the main values, is to provide our Customers with happy experiences. We hope to see you next time... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, professional service, nice clean rooms. Aircondition. Elevators had a bit of a mind of their own, but no big deal. Good hotel bar, thanks especially to our bartender who recommended a great craft beer spot right nearby. Close to everything, the market, that amazing park that runs through most of the city centre, shopping etc. Bus to the... More 

Was this review helpful? Yes
Ayre Hoteles A, Social Media Web at Ayre Hotel Astoria Palace, responded to this review

Dear Michael Thank you for your review on Tripadvisor´s website. Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city. One of the main values, is to provide our Customers with happy experiences. We hope to see you next time... More 

New York City, NY
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Christmas 2014. We changed room 3 times in a 7-day stay. The first room had odor problems, the second one was not any better (these rooms were on the 6th floor), it was when we were transferred to the 7th floor that the room was in normal condition. We couldn't transfer to another hotel because it was a no refund... More 

Was this review helpful? Yes
Ayre Hoteles A, Social Media Web. at Ayre Hotel Astoria Palace, responded to this review

Dear Travelling_NYer Thank you for taking the time to tell us about your stay at Hotel Ayre Astoria Palace. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and please rest assured that we are taking the appropriate measures to check the... More 

York, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well situated hotel in city centre location . Rooms furnished to a good standard and very quiet despite being a few yards from the main square. Plenty of restaurants within walking distance . Reception staff very helpful .

Was this review helpful? Yes
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

David P We thank you so much for choosing our Hotel during your stay in Valencia. We are glad about your comment. One of the main values, is to provide our Customers with happy experiences. As you said our position is perfect to visit the center if you have only few hours in the city and the breakfast on the... More 

Stuttgart, Baden-Württemberg, Germany
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location, not far from the main road, but off of a little plaza, was super. It was easy walking distance to all major sights. The staff were friendly and we had one of the best gin and tonics we've ever had at the bar. The room was clean and large enough to be very comfortable. Plus, the room was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Kris G Thank you for your review on Tripadvisor´s website. Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city. One of the main values, is to provide our Customers with happy experiences. We hope to see you next... More 

manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was nice size and clean.only downside one of the wash basin water was clearing.They did sorted it out.very central located for old town attractions and the railway station as well.Staff at reception were knowledgeable and helpful.

Was this review helpful? Yes
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Jamnagaree We thank you so much for choosing our Hotel during your stay in Valencia. We are glad about your comment. One of the main values, is to provide our Customers with happy experiences. Please, don´t hesitate to contact with me for any further information socialmedia.astoria@ayrehoteles.com Maria Jose Marin Social Media Web More 

Glasgow, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The location is very convenient as you can walk to the cathedral in 5 minutes. The reception area is very modern and grand but the rooms are more dated. They seem to have limited double rooms as despite booking a double online, we were originally given a single and were told that a double is subject to availability. We got... More 

Was this review helpful? Yes
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this review

Dear LibbyDeck Thank you so much for giving us an opportunity to be at your service and thank you for sharing your thoughts about our property on Tripadvisor. Yes, our building is a little old, but we are constantly working on improving our rooms, public areas and product in general. Please, be assured that we take your feedback very seriously... More 

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