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SH Valencia Palace Hotel

#23 of 100 Hotels in Valencia
Certificate of Excellence
Paseo Alameda, 32, 46023 Valencia, Spain
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SH Valencia Palace Hotel
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Ranked #23 of 100 Hotels in Valencia
Certificate of Excellence
A recent review
3 of 5 stars reviewed 6 days ago
missmsm113 Bishops Stortford, United Kingdom
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557 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bishops Stortford, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel and the room was very spacious and comfortable and all the members of the staff we spoke to were very helpful. The room itself had very effective air conditioning, comfortable beds and was kept clean. You are also provided with a good selection of toiletries which serve as a good substitute for anything you have forgotten. The room... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you for having spent your time to write about our hotel. Your opinion is very important to us and your comments help us to improve our services. Best regards, More 

California
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After some ultra-modern hotels in Barcelona, this was an interesting change as it's a traditional old-fashioned hotel. I was able to check in early without a problem. However, my non-smoking room smelled like somebody had been smoking in it. Called the front desk who said it was non-smoking and offered to have the housekeeper come and do something about the... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you for your comments regarding our hotel. They help us to improve our services. We are very sorry that we did not fully meet your expectations. We still hope that you will come back in order to be able to show you the excellent quality and service we normally provide to our clients. Best regards, More 

Harrogate, United Kingdom
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, superbly clean, great air conditioning. Room lovely, robes, products, fresh towels every day. The pool on the roof is amazing, clean and private, just big enough, lots of sun loungers and towels. Never busy when we went up. Great position to walk to the arts and science centre or the historic town centre. We used to walk through... More 

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shhoteles, Quality department at SH Valencia Palace Hotel, responded to this review

Dear customer First let me thank you for choosing SH Valencia Palace his stay in Valencia, as well as the time dedicated to write their positive opinions about your stay at the hotel. We take note of all comments and We hope to have again with his presence soon. Sincerely More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Thank you for a great week at your beautiful located hotel. Stayed a week before a cruise, returning for one night before heading home. Fantastic rooms, staff, food and relaxing atmosphere. Very attentive hotel, seeking to ensure you have a great time.

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear customer, Thank you so much for your positive comments about us. We hope to have again with his presence in the future. Best regards More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned back from a one week break from the SH Valencia Palace. The four of us [family holiday after hectic teenager exams] had a lovely break made special by the friendliness and helpfulness of the staff. Some of the good points: Friendly staff - reception, breakfast staff bar staff and cleaning team. Breakfasts are lovely, Particularly liked... More 

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest. Thank you very much for choosing our hotel for your stay with your family in Valencia We appreciate the time taken to evaluate their experience with us and we also appreciate the positive comments about our breakfast buffet, Staff and facilities. We reiterate our thanks and we hope to have you here in the future. Our Best regards More 

Midlands UK
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited here on weekend away with friends. Room was huge, with very comfortable bed and clean room and bathroom. Nice touch was the turn down service in the evening. Stayed room only so did not eat in hotel. Pool on rooftop was great, never crowded and beds and chairs for all. Only problem was no drinks allowed from hotel by... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to post this review following your stay with us at Valencia. . We are looking forward to see you again and have the opportunity to meet you. Best regards. Quality Department More 

Cologne, Germany
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This last trip in June to Valencia was probably my 5th time I have stayed at the SH Valencia Palace hotel. I use this hotel because it offers great value and I really look forward to breakfast. High-lights include freshly pressed oranges, Spanish ham with olive oil and a super freshly made piece of bread or roll. The breakfast area... More 

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest. Thank you very much for choosing always our hotel for your stay in Valencia.We appreciate the time taken to evaluate their experience with us and we also appreciate the positive comments about our breakfast buffet and facilities. We reiterate our thanks and we hope to have you here in the future. Best regards More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for a week in september 2014, during a bout of immense heat. The hotel is a grand building and beautiful to look at. Receptionists were friendly and took us up to our room which was a lovely business style room complete with excellent bathroom. Our view left a little to be desired, but honestly not bothered! Great... More 

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia. On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests. We hope to have again with his presence Best regards More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned to home from 4 night-stay at SH Valencia Palace. It was really lovely place. First, the price is very good if we compare its quality. The rooms are enough and very clean. The location is great, you can walk or you can ride a bicycle or you may find easly and very cheaply a taxi. Also, I... More 

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, first of all, thank you very much to participate on Tripadvisor, Any suggestions of our customers are an effective way to keep working for his greatest satisfaction.We regret the incident and assure you that this is a very exceptional case. Thanking you once more for your comments, and hoping to welcome you again in our hotel in the... More 

Odense, Denmark
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

SH Valencia Palace is located near Plaza Zaragoza and 10 minutes walk from the old town. The rooms are big and with all necessities for doing your stay comfortable. Friendly staff, good breakfast and a very nice (small) pool area. The interior of the hotel and rooms are a little dark, but all is well mantained. Free WiFi in the... More 

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, We would like to thank you very much for your positive comments. We hope to welcome you very soon again in our hotel. Best regards, Quality Department More 

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