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All 98 Valencia hotels

SH Valencia Palace Hotel

5.0 of 5 Hotel   |   Paseo Alameda, 32, 46023 Valencia, Spain
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SH Valencia Palace Hotel
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Ranked #16 of 98 Hotels in Valencia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
ace28 London, England
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445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel, the staff were helpful and the setting is good. The location of the hotel is nice - although just outside the old town, it isn't too far to the centre and taxis are cheap if you don't fancy the 20 minute walk. All the rooms are clean and well laid out. The bad has... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you for posting such a delightful review. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. We will be taking note on your observantions and would be delighted to welcome you back in the near future. Regards More

Essex, UK
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel came highly recommended but was a disappointment from the start. The parking is in a public car park next door, which is fine except for the fact that there is no sign posting or other indication of this. Next came the fact that he hotel seems to be stuck in the dark ages - they will not even... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear guest, First of all thank you for choosing Hotel SH Valencia Palace during your stay in Valencia. We have taken note of all of your observations and will be attending each one with the upmost importance. Additionally, we would like to know your room number during your stay so we may fix all the details which you have kindly... More

Aberdeen, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I visited with my fiancé and his parents in October, we had 2 rooms here for 2 nights and it was FINE but just not 5 star. First of all, we checked in to our rooms on the 3rd floor and the smell of smoke was so strong in both the rooms that we all had to ask to be... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you for choosing Hotel SH Valencia Palace during your stay in Valencia. We sincerely appreciate your comments because they are helping us improve on a daily basis. Our sole purpose is satisfying our Guests and, consequently, your feedback will help us achieve that goal. We hope you will consider us next time you visit Valencia so we... More

Exeter
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel in perfect situation for visiting most of Valencia - culturally or for a weekend, falls so short of what it could be/should be...... Attention to customers is so missing. Bar is poor, no real tapas, restaurant only catering to local desires and no internationality. Customer service is poor. Don't want a meal at 6pm, don't want a quiet... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest Thank you for your effort and time to comment on your recent stay at our hotel. Your feedback is very important to us, and it will help us to identify the improvement areas and apply the corrective measures solutions We are looking forward to see you again and have the opportunity to live up to your expectations. Sincerely More

London, United Kingdom
Top Contributor
164 reviews 164 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is near the beautiful gardens and the new expo buildings, but also within reasonable walking or taxi distance from the historic centre. The hotel is new, clean, reasonably priced, and the staff were very friendly and helpful. What more do you need? The valet parking is very useful (and actually cheaper than doing it yourself!)

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest. Thank you very much for choosing our hotel for your stay in Valencia. We appreciate the time taken to evaluate their experience with us and we also appreciate the comments about our Hotel We reiterate our thanks and we hope to have you here in the future. Best regards More

Dublin, Ireland
Top Contributor
129 reviews 129 reviews
60 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a night whilst visiting Valencia. The hotel is large and modern with a car park attached to the hotel which you get a discounted rate if you are a guest. We checked in at 11am and both rooms were ready Rooms were large and comfortable with huge bathrooms. Internet was free via a token per device and valid... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear customer First let me thank you for choosing SH Valencia Palace his stay in Valencia, as well as the time dedicated to write their opinions about your stay at the hotel. We take note of all comments and We hope to have again with his presence soon. Sincerely More

Nantes, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2014

Large room, clean, acceptable internet (though having to ask almost every day a new 24h code at the reception desk is a little annoying) and great location. The best was the very friendly staff. I had to ask them a couple of favours and they were very helpful. If I have to go back to Valencia for another business trip... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you very much for your kind words about us. we hope see you soon in Valencia. Best regards More

Lima, Peru
Top Contributor
62 reviews 62 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 13, 2014

The hotel is well located, very close to the famous modern buildings and 30 minutes walking distance from the city center. The staff is super friendly and helpful, wifi is free, breakfast is included and is very good. It has parking but you have to pay extra. Bedroom is very comfortable and clean as is the bathroom. For us the... More

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Customer, Thank you for choosing Hotel SH Valencia Palace during his stay in Valencia and we sincerely appreciate your comments about us. We are looking forward to see you again and thank you for write your opinion in Tripadvisor. Best regards More

1 review
4 of 5 stars Reviewed October 12, 2014

Great location (within walking distance to almost everything), great service and great rooms, only gripe would be the lack of an iron table (house keeping don't have one either). Stayed with family for 5 days and hotel was perfect. Will have the hotel as first choice when visiting again.

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Customer, We thank you for your effort and time to comment on your recent stay at our hotel. We are looking forward to see you again with your family . Best regards More

Cambridge, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 5, 2014

The hotel overlooks the river bed that has been converted to a great long public garden. I didn't realise from the pictures that between them would be a very busy road. not that this was a problem during the night. it was very quiet. we had a superior room which was very pleasant, probably the biggest room I've ever stayed... More

Was this review helpful? Yes 1
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest Thank you for your effort and time to comment on your recent stay at our hotel. Your feedback is very important to us, and it will help us to identify the improvement areas and apply the solutions like improve attention in Spa Area. We are looking forward to see you again and have the opportunity to live up... More

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Additional Information about SH Valencia Palace Hotel

Address: Paseo Alameda, 32, 46023 Valencia, Spain
Location: Spain > Valencian Country > Valencia Province > Valencia
Price Range (Based on Average Rates): $
Hotel Class:5 star — SH Valencia Palace Hotel 5*
Number of rooms: 248
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