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SH Valencia Palace Hotel

#20 of 99 Hotels in Valencia
Certificate of Excellence
Paseo Alameda, 32, 46023 Valencia, Spain
Hotel amenities
SH Valencia Palace Hotel
Best prices for: 1 room 1 guest
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Ranked #20 of 99 Hotels in Valencia
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Mark G Paris, France
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520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fleet, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Noisy room, expensive, not a 4 star, the staff were very friendly though. It's a real shame as this place had so much potential. It's location right in the heart of new town Valencia seemed perfect but the venue was really disappointing

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shhoteles, Quality department at SH Valencia Palace Hotel, responded to this review

Dear Customer, Thank you for choosing Hotel SH Valencia Palace during your stay in Valencia. We sincerely appreciate your comments because they are helping us improve on a daily basis. Our sole purpose is satisfying our Guests and, consequently, your feedback will help us achieve that goal. We hope you will consider us next time you visit Valencia so we... More 

Paris, France
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

A big contemporary hotel just on the edge of the parkland that surrounds the town. It is central in that it is about 20 minutes walk to wherever you'd like to go- beach, Russafa, Arts and Science Centre or the old town. The rooms are really nice and comfortable with a large bathroom. The free wifi is great in the... More 

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shhoteles, Departamento de Calidad at SH Valencia Palace Hotel, responded to this review
Google Translation

Estimado Huesped, Le agradecemos sus calificaciones y estamos deseando volver a verle de nuevo. Quedamos a su disposición para lo... More 

Vollezele, Belgium
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at SH Valencia Palace from May 13th until May 17th 2015. I visited with my family: my parents, my wife and two daughters (9 and 5 years old). The hotel: Very nice hotel, in front of the parc and close to the city center. The rooms were spacious, very clean, comfortable. All facilities are available. They have a... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Customer, Thank you for choosing Hotel SH Valencia Palace during his stay in Valencia and we sincerely appreciate your comments about our staff and services We are looking forward to see you again and thank you for write your opinion in Tripadvisor. Best regards More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second time we stayed in this very good hotel around the corner of the old town. Calatrava's and beach nearby with rental bike. Major min-point to improve was the very poor wifi in the room: reasonable if sitting on the floor next to the bathroom, good in the corridor, bad if at the desk, and inexistent if in bed. Shower... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest: We would like to thank you for your kind words and for having taken some of your valuable time in writing us. We hope to have again with his presence on your next visit to Valencia. Best regards More 

Brighton, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This lovely hotel is beautifully decorated with light rooms. My single room was very adequate for space and I had a spacious bathroom. The reception staff were very helpful and went out of their way to make things easy. Breakfast was really five star.

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shhoteles, Quality department at SH Valencia Palace Hotel, responded to this review

Dear Guest: We would like to thank you most sincerely for your kind words and for having taken some of your valuable time in writing us. We hope to have again with his presence on your next visit to Valencia. Best regards More 

Colchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two nights for conference. Comfortable bed, quiet calm, good location. Minor problems: wifi in room barely functional, works fine in lobby, although it's free there is better wifi advertised, at a price. No thermostat on shower, so water temperature varies. Good breakfast of which high point is orange squeezing machine.

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future. Best Regards More 

Huizen, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Rooms are good size and nice. You can easily walk to the old city and the science park. Bar downstairs is open till late; nice to have a snack. Nice that they have a pool; would have been nicer if you could sit outside as well - maybe we were too early in the season (although it was 32 C)... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Thank you for having chosen the SH Valencia Palace for your stay in Valencia We greatly appreciate your comments, this encourage us to improve our service every day. We hope you choose to stay with us again and rest assured that we will do our best to make your stay thoroughly enjoyable. Yours sincerely, Quality Department More 

Singapore, Singapore
Top Contributor
254 reviews 254 reviews
53 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Certainly a 4 star plus hotel but not a 5 star. the hotel does not exhibit any strong aspiration towards being classified as a 5 star also. it is happy with its rating and likes to provide consistency to the service levels offered. i had a longish stay and experienced standard consistent service - no frills and nothing bad. the... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest Thank you for choosing us and for your extensive review about your stay at the hotel and in the city. We thank you also for your effort and time to comment on your recent stay at our hotel. Your feedback is very important to us, and it will help us to identify the improvement areas and apply the... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 20, 2015

On arrival at the hotel the lobby and bar area were clean, the staff seemed accommodating and were able to check us in before 2pm. However on entering the room we were disappointed to see 2 single beds pushed together and no facilities to make tea or coffee, no conditioner provided in the bathroom either and a dysfunctional fridge. Plus... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear guest, thank you for your feedback. We apologize for the inconveniences you may have experienced during your stay in our hotel. Our staff has been notified and will be adressing your observations immediately. Regards, Quality Department More 

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 22, 2015

Hotel charged us in UK pounds after billing us in euro's and without asking or telling us their exchange rates! Excellent breakfast. Very hard beds and Poor cleaning of rooms Bath slimy! Slow free wi-fi, upgrade chargeable Small pool

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear guest, thank you for your feedback. We apologize for the inconveniences you may have experienced during your stay in our hotel. Our staff has been notified and will be adressing your observations immediately. Regards, Quality Department. More 

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