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SH Valencia Palace Hotel

#22 of 100 Hotels in Valencia
Certificate of Excellence
Paseo Alameda, 32, 46023 Valencia, Spain
Hotel amenities
SH Valencia Palace Hotel
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1 room 1 guest
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Ranked #22 of 100 Hotels in Valencia
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Malcolm S Bristol, United Kingdom
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589 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for 5 nights,it is a very clean and friendly place. The rooms are spacious and well appointed,it was kept clean by MARIA our maid while wewere there.Nice breakfast buffet and the bar is great for snacks etc.The location of this hotel is great being near the old town(twenty minute walk) and restuarant area just across the... More 

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Vancouver, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

A big hi-5 to Laura (staff) for being great and providing exceptional customer service. She is a huge asset to this hotel and is very genuine. I was at the bar yesterday and she has been very kind and had some great recommendations for cocktails and snacks. Overall one of the best staff at that hotel. Very cheerful, lively and... More 

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Tokyo, Japan
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location with friendly staff. Nice breakfast buffet and the ground floor bar is great for drinks and bar snacks. The restaurant on the top floor is very nice and polished service but not sure what happens if it rains! The rooms are very good - well equipped and immaculately clean.

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shhoteles, QUALITY DEPARTMENT at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Stamford, United Kingdom
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Valencia Palace for a week this month for a friends wedding at the close-by Westin. This hotel is in a great location, short walk to the old town or the Ciudad de las artes y las ciencias, short taxi ride to the beach. Taxi to and from the airport is about 25euros each way. Clean hotel, friendly... More 

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shhoteles, Departamento de Calidad at SH Valencia Palace Hotel, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Wiltshire, Engalnd
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just had a three night stay at the Hotel Valencia Palace. From the moment we arrived, the staff couldn't have been more friendly or more helpful. The hotel foyer is very light and inviting, but in general the hotel has the feel of a business hotel. The rooms are a decent size as are the bathrooms. The beds are really... More 

Was this review helpful? Yes 1
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you so much for your great comments. We hope to welcome you soon again. Best regards, More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very good place to stay and relax. 15 min walk to the old city center. I was there for business and it made me very relaxed. Room service was very good. I would especially appreciate Jose Mena for his help and service.

Was this review helpful? Yes 1
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, We very much appreciate your comments. Thank you very much. They help us to keep working in order to give the best service possible to our clients. We hope to welcome you soon again. Best regards, More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

At first glance, felt hotel more like 4stars. Luckily all the staff are very helpful and friendly which makes ur stay better. Rooms with carpets didn't smell too good so must book rooms with wooden floors. We were not happy with the rooms but they were happy to change the rooms for us. We chose this hotel because of location... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear client, Thank you for the review of our hotel. Your comments are taken into account and help us to improve our services. Best regards, More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel over the weekend for a friends stag doo. First of all a great location, walking distance from the town centre and from stadium. It is also a short taxi ride away from the beach. The room was perfect, always clean and the swimming pool was a great place to relax in the afternoon. I would... More 

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shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear guest, Thank you so much for your comments. We are very happy that you enjoyed your stay. We hope to welcome you soon again in our hotel. Best regards, More 

New York City, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Unpleasant surprise 1: free wifi is so slow that it is not usable at all. There is a large sign at check-in "Premium wifi $6/day". This is a cheap move - you either have free wifi and it works well enough, or you don't. But to have a "free" wifi that is slower than a donkey serves no purpose -... More 

Was this review helpful? Yes 2
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you very much for your extensive comments regarding our hotel. We will take note of all details indicated by you. They help us to improve our services. Best regards, More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Brilliant... Really well appointed room. Superb breakfasts and good restaurant, pool, gym and spa. Very good value for money and perfectly situated for exploring Valencia. I normally go for a villa but this is a nice change and has lived up to a recommendation from a friend..

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance, and we will be delighted to welcome you back in the near future. Best regards More 

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