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All 99 Valencia hotels

SH Valencia Palace Hotel

5.0 of 5 Hotel   |   Paseo Alameda, 32, 46023 Valencia, Spain (Mestalla)
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SH Valencia Palace Hotel
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83%
Ranked #15 of 99 Hotels in Valencia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kerrie P
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417 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

We chose the Valencia Palace after doing some research and I have to say we were not disappointed. This trip was to celebrate our Wedding Anniversary and after reading some reviews I emailed the Hotel to ask if we could please have a room overlooking the old river bed. When we arrived at the hotel we checked in very quickly... More

Was this review helpful? Yes 1
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest. Thank you very much for choosing our hotel for your stay in Valencia for your Anniversary We appreciate the time taken to evaluate their experience with us and we also appreciate the positive comments about our facilities and service. We reiterate our thanks and we hope to have you here in the future. Best regards More

UK
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I've stayed at a lot of hotels and always try to be fair and objective when reviewing our stays. Unfortunately, the SH Valencia Palace was probably one of worst experiences we have had. The reception area announced a 5 star hotel but the rooms, service, pool, some staff and overall facilities were definitely not 5 star, so be warned. Our... More

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest Thank you for your effort and time to comment on your recent stay at our hotel. Your feedback is very important to us, and it will help us to identify the improvement areas and apply the corrective measures solutions We are looking forward to see you again and have the opportunity to live up to your expectations. Yours... More

London, England
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm pretty sure the following reasons are why this hotel is a 5* hotel: spa (worth every penny), rooftop bar (nice atmosphere, view of side street though), pool, conference/business/function facilities, location. Reasons I've held back on rating 5 for everything: wobbly table in room (453), shower head not great, bedside lamp did not work, lose fitting on bed spotlight (although... More

Was this review helpful? Yes
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest. Thank you for having chosen the SH Valencia Palace for your stay in Valencia We greatly appreciate your comments, this encourage us to improve our service every day. We hope you choose to stay with us again and rest assured that we will do our best to make your stay thoroughly enjoyable. Yours sincerely, More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is positioned in great position overlooking the old riverbed and near to the old town as well as the beach. I am going to review the hotel including the good and bad points, along with general tips that may help anyone wanting to visit Valencia for the first time. Hotel - I have to say that I was disappointed... More

Was this review helpful? Yes 6
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Guest We thank you for choosing us and for your extensive review about your stay at the hotel and in the city. We hope to have you here in the future. Regards to your family and remain at your disposal for anything you need. Best regards. More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just spent a great weekend in Valencia at this hotel. The hotel is perfectly located within walking distances of both the Old Town and the Arts and Sciences area. The hotel is very nice but the beds could be better. They're not bad, just not very soft, an odd combination of firm but overly springy. The staff was great, super... More

Was this review helpful? Yes 1
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review

Dear Customer, Thanks for your opinions. We hope to visit again soon. Best regards. More

Perpignan, France
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights last week of August. Nice room, friendly and helpful staff, good room price but relatively expensive to eat or drink in hotel. Location is good although it is a 30 minute walk to old town and 45 minute walk to beach area The internet service was really bad and incredibly slow. They must improve this... More

Was this review helpful? Yes
shhoteles, QUALITY DEPARTMENT at SH Valencia Palace Hotel, responded to this review

Thank you for having chosen the SH Valencia Palace for your stay in the city We greatly appreciate your comments, this encourage us to improve our service every day. We hope you choose our hotel again in future visit to Valencia. Sincerely, Quality Department More

Poole, United Kingdom
Top Contributor
83 reviews 83 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is well positioned just outside the old town, near the wonderful gardens and the splendid arts and sciences buildings. Our room on the 7th floor had a good view of Valencia. It was nice and quiet if a bit 'eighties' in decor. We made use of the small roof pool after busy days soaking up the Valencia culture. As... More

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shhoteles, QUALITY DEPARTMENT at SH Valencia Palace Hotel, responded to this review

Dear Guest, Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future More

Belfast, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

Good location. About halfway between beach and old city. Right beside park, city of science and arts. Friendly staff. Great breakfast. Note on Valencia in general: it can prove difficult to eat in the early evening as many restaurants close. For food at all times its the beach or the old city.

Was this review helpful? Yes 2
shhoteles, QUALITY DEPARTMENT at SH Valencia Palace Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia. On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests. We hope to have again with his presence. Yours sincerely More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

Only criticism I have is that it was a little bit of a hike to the beach, we didn't actually end up making it there! Service was great Front desk is friendly! In a good area close to everything... Taxi rides are cheap and everything is walkable almost

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

We picked this hotel for a splurge-night after a few days at a cheaper hotel on the beach and we weren't disappointed! The room was perfect, modern, spacious and very fresh. Big bathrooms with plentiful of amenities and toiletries. Good wifi in the room, a few english channels on the tv was nice, the staff went above and beyond to... More

Was this review helpful? Yes
shhoteles, QUALITY DEPARTMENT at SH Valencia Palace Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia. On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests. We hope to have again with his presence. Yours sincerely More

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Additional Information about SH Valencia Palace Hotel

Address: Paseo Alameda, 32, 46023 Valencia, Spain
Location: Spain > Valencian Country > Valencia Province > Valencia > Mestalla
Price Range (Based on Average Rates): $
Hotel Class:5 star — SH Valencia Palace Hotel 5*
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