Visited the Queens with family during lunchtime during the week and service was outstanding - big thankyou to him and a credit to the hotel. Unfortunately the same cannot be said on returning for a meal and a show later in week. On the evening we arrived too late for food (which was fair enough and our fault) so we... More

Perfect central location in old town Benidorm,right on top of all the bars,restaurants and cafes,one minute walk from the beach.Great evening entertainment perfect for a relaxing drink before hitting the late bars.Would recommend everyone to take a coffee up to the large roof terrace and enjoy the amazing 360 degree view of Benidorm and the sea,fantastic.We got a really warm... More

I've just arrived back from staying at the queens in benidorm I've been reading all the crap All I can say is I had a great stay , the staff couldn't do enough for me , meals very good and very flexible times, and a fantastic location , I will definitely go back there , so get a grip what... More

I wanted to find the phone number for the hotel to give friends- so used Trip Advisor page to get it, and read some of the last few reviews!! - Soooo - it was with a little fear and trepidation that I got to Benidorm and seeked out the Queens Hotel. David was working the bar, and booked me in,... More

After reading some of the reviews here I was slightly concerned about staying at Queens but it really isn't that bad. It was quiet but then the season hadn't really started. Rooms were fine, a bit small but I was expecting that. What staff there are were lovely and Coco Chanel was as fabulous as ever. I was a bit... More

Just enjoyed short break ok room small but thats old town for you! Staff great Julia friendly and busy as usual If anything standards improved snice last visit. Roof terrace still my favorite place to chill with a good book x

What was once a cheap, honest, value for money place to stay in Benidorm Old Town is now just a sad shell of what it was. Unfortunately all the staff and the great lady chef that Wayne had in place, have all left (probably gone to Wayne's new showbar). What I had to eat while at Queens was fine tho,... More

We had booked this hotel prior to the screening of "Four in a bed" so went out with the thought that things may have improved. On arrival we checked into our rooms without any issues, however when we went into our room we found the rooms to be tiny and shabby, marks all over the walls the balcony curtains were... More

the Queens Benidorm is not nice ,i will not be going back to the Queens.julia is no good for the hotel its falling apart all the staff are no more.