We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Alone

Avda. Marina Baixa 23, 03509 Benidorm, Spain
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Alone
View Map
Add Photo Write a Review

165 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Leicester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 7, 2015

Nice spanish hotel so a little out of the comfort zone at meal times. This hotel as a Nice pool with a slide and Jacuzzi but could do with the pool being heated. Rooms a little out dated. Staff limited English and hotel quiet a distance from benidorm.

Helpful?
Thank rachel t
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear guest. Thank you for your opinion about Hotel Alone. We think that our hotel it’s a good option if you want to enjoy Benidorm but staying in a quiet place without the inconvenient of the center of town. We are doing some works on our hotel so we are happy to say that our rooms will be updated soon.... More 

Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2015

Not sure why there is an English flag on the front of hotel, nobody speaks english, staff just don't understand anything, 30 minutes from Benidorm by bus, 12 euros return for family off 4, food very low standard, we was full board but only had 5 meals out of possible 42, we was promised breakfast before coach pich up on... More 

Helpful?
1 Thank Berrys1966
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for your opinion about Hotel Alone. We are sorry if the hotel didn’t achieve your expectations. All of our clients are very important for us, no matter where they came from. We like to give our clients the best service with the best value for money. We hope to see you back again in our hotel.... More 

Travelers are raving about these Benidorm hotels

Grimsby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 5, 2015 via mobile

Although this hotel was clean, I have never felt so miserable in what is supposed to be a holiday hotel. All the staff except Nillson in the restaurant and the girl who served in the pool bar during the day could do with some serious customer service training......and a smile would not go a miss.....half the time it was too... More 

Helpful?
Thank JTear3840
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for your opinion about our hotel We think that our clients opinions are the best way to know what we are doing well and what we could do better. We are very sad to know that your staying didn’t satisfied your expectations about our hotel. We make our best every day to give the best service... More 

Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

we as a family with a 6 year old, stay at the Alone every year, and after reading some bad reviews cannot believe them, it is a great hotel with friendly staff, the food is great, so is the food/rooms and entertainment... we are English and love the hotel. we definately have never had any issues with the Spanish guests,... More 

Helpful?
2 Thank Craig W
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Mr.Craig W. Thank you for your words about Hotel Alone. We feel very happy to know that you are going to stay again with us this year. Once again, thank you on behalf of all the staff. CM Medsur-hoteles. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stayed here now 5 times. Excellent location in la cala. Lovely hotel and staff are amazing, especially Nicola. They are all so helpful and friendly. On the first night our room was directly in front of the lift which sometimes can be noisy however we spoke to Nicola and she moved us to a quieter room. Every booking after that... More 

Helpful?
1 Thank Shelley T
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. We like to thank you on behalf of all of the staff for writing this review about our Hotel. We put all of our efforts on giving our clients the best service with the best value for money. We hope to see you back soon in our hotel. Regards. CM Medsur-hoteles. More 

Norwich, United Kingdom
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 5, 2014

I booked the hotel mainly because it advertised a gluten free diet and reviews mentioned it was quiet and clean. It certainly ticked all these boxes being in a quiet street in Cala Finestrat. Firstly take care if using satnav as it sends you to the wrong part of Avda Marina Baixa - the Hotel is on the south side... More 

Helpful?
Thank nudrover
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Guest. Thank you for your words about hotel Alone. We are very happy to know that you have enjoyed your staying with us. We feel sorry to know that you can’t enjoy the evening entertainment because it was in Spanish. The 90% of our clients in this season are mainly Spanish. We are going to take a note about... More 

Mullingar, Ireland
1 review
5 of 5 stars Reviewed October 29, 2014

We (2 seniors and family 2 adults and 2 small kids) have spend ten days in Hotel Alone in Oct 2014. It is Perfect hotel for quiet family holidays. Hotel is located in quiet, clean Finestrat area, You can get a local bus for 1.5 euro/adult to city centre. Mercadona shopping centre is about 7min walk. Cala Finestrat beach can... More 

Review collected in partnership with Alpharooms

Helpful?
Thank jurakute
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Guest. Thank you for your words about Hotel Alone. We are very happy to know that you have enjoyed your holiday with us. We work very hard to give to our clients the best quality standard and the best value for money. Our clients happiness it’s the best price we could expect. We hope to see you back soon... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 15, 2014

I would not recommend this hotel to anyone unless you are fluent in Spanish, enjoy poor service and bizarre food! Don't get me wrong I love culture and embrace traditions whilst visiting a different country. I'll even try local delicacies, part of the fun right!? The food here is unpleasant and if I'd have ever spent time in a foreign... More 

Helpful?
1 Thank Waynechaddy32
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Guest. We like to apologize on behalf of the direction and staff of Hotel Alone if you have felt uncomfortable with us during your staying. Our clients are the most important for us, no matter where they came from. We work hard every day to give to our clients the best quality standard with the best value for money.... More 

1 review
1 of 5 stars Reviewed September 25, 2014

Just got back from a weekend at hotel alone. You will fit in well if your spainsh and 65+ Hotel was very basic but clean. Was made to feel unwelcome and alienated from the moment we arrived at the hotel. Reception staff were very friendly. Bar staff awful, throwing our change and drinks at us. Very spainsh hotel and area,... More 

Helpful?
Thank Carlymmmm
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Guest. We like to apologize on behalf of all of the staff of Hotel Alone. All of our clients are very important for us, no matter where they came from. At this time of the year we have many old Spanish pensioners in our hotel. We like to say sorry if you have felt uncomfortable. We like to offer... More 

Cambridge
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed September 24, 2014 via mobile

We've just got back from a 4 day stay at Hotel Alone, and we wanted to leave after the first day. The hotel mainly attracts older Spanish couples, and we found ourselves being the only party of english people there. This isn't a problem, but the way the staff treated us was disgusting. Several incidents occurred with bar staff being... More 

Helpful?
2 Thank Daisy21_12
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Firstable we like to thank you for take your time and write this opinion about our hotel. We feel very sad and we have to say sorry if you find hotel Alone under your expectations. Hotel Alone its located on the Cala de Finestrat area, which it’s the place if you like to visit Benidorm but you like... More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (26)
Viewed
Pool/Beach Area (12)
Viewed
Hotel & Grounds (5)
Viewed
Family/Play Areas (4)
Viewed
View from Room (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (1)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Benidorm
0.0 mi away
Hotel Tropic Relax
Hotel Tropic Relax
#65 of 193 in Benidorm
4.0 of 5 stars 146 reviews
3.3 mi away
Hotel Lido
Hotel Lido
#73 of 193 in Benidorm
3.5 of 5 stars 142 reviews
0.4 mi away
Servigroup Torre Dorada
Servigroup Torre Dorada
#32 of 193 in Benidorm
4.0 of 5 stars 660 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel La Cala
Hotel La Cala
#1 of 5 in Finestrat
4.5 of 5 stars 176 reviews
0.3 mi away
Gran Hotel Bali
Gran Hotel Bali
#103 of 193 in Benidorm
3.5 of 5 stars 3,492 reviews
2.1 mi away
Magic Cristal Park Hotel
Magic Cristal Park Hotel
#66 of 193 in Benidorm
3.5 of 5 stars 1,918 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay