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Belroy Hotel

Avda. Mediterraneo 13, 03503 Benidorm, Spain
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Belroy Hotel
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Ranked #66 of 195 Hotels in Benidorm
A recent review
3 of 5 stars reviewed 1 week ago
301Ellie Edinburgh, United Kingdom
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272 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
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    (272)
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    (79)
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    (58)
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    (52)
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Edinburgh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Pleasant hotel. More suited to a two or three stay at most. Not the type of hotel for your two week summer break which we did. The room was large, airy and clean. Unfortunately there was strong smell from the drains in the toilet and even more so the hallways. Air conditioning in room was excellent, sadly no airconditioning in... More 

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Belroy, Director General at Belroy Hotel, responded to this review

Dear guest, Thank you for leaving your review at Tripadvisor. First of all my apologies for not meeting your expectations I’m going to review all the procedures taken and will find out where we have failed. Again, we are honestly sorry for all the inconveniences and really hope to welcome you again and get your confidence back. Yours sincerely, Anouk... More 

Ickenham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've just returned from the Beltoy in Benidorm for the 4th time and had a great stay. Staff were friendly hotel was spotless and food was adequate. This is really an adults hotel as there is no entertainment for kids day or night. I'm returning again in September and won't stay anywhere else as it ticks all the boxes in... More 

Was this review helpful? Yes 1
Belroy, Director de Relaciones con Clientes at Belroy Hotel, responded to this review

Dear G_erb63, Thank you for your kind words and for reporting us your experience of your stay at Hotel Belroy! It is a privilege for us to know that you enjoyed your stay.. We try to keep on improving continuously in order to offer the best service to our guests. Looking forward to welcoming you again in September.. Best regards,... More 

Dorset, United Kingdom
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel,room was luxury,great location.Food was good and everywhere spotless.Staff were nice,......i would definitely stay again and stones throw from beach..sunbeds at back of hotel in a nice mellow little area.Not many beds but then again your gonna be at the beach eh.small indoor pool, games area....i think they also had gym/sauna but was closed when there

Was this review helpful? Yes 1
Belroy, Director de Relaciones Públicas at Belroy Hotel, responded to this review

Dear Mrf1oyd, Thank you for your nice review; It´s a pleasure to receive comments such as yours, they motivate us to keep on improving. In name of the whole team, we thank you for confiding in us and for choosing us to spend your holidays in Benidorm. We hope to see you back soon in our “ lovely” hotel. Best... More 

Aberdeenshire, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms ok,beds comfy towels good,best hairdryer had in hotel for a long time.Sunbeds and parasols very limited and german guests had towels out and never used them.Breakfast very limited choice,espresso coffee was weaker than an americano.Staff need to smile and acknowledge guests,and entertainment key board player every night

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Belroy, Director de Relaciones Públicas at Belroy Hotel, responded to this review

Dear Martin W, We appreciate your comments regarding your stay at the Benidorm Plaza. It is always a pleasure to receive positive feedbacks. We would like to apologize if some areas of our hotel did not meet your expectations.We would like you to know that we will take good care of all your suggestions to keep on working hard to... More 

manchester
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 29, 2015

Heard all the stories about Benidorm so at first I was reluctant to go, but there again I do try to make up my own mind. I did research location as I did not want to spend a small fortune on taxis or be in a very high, high rise. The Belroy hotel/appts met the requirements so I booked. From... More 

Was this review helpful? Yes 3
Belroy, Director de Relaciones Públicas at Belroy Hotel, responded to this review

Dear Berlaw, Thank you very much for sharing your experience with us and the rest of tripadvisor users. We appreciate your good comments about our Hotel. We are glad to know that you enjoyed your stay at the Belroy . Opinion like yours helps us to continue working in order to offer the best service that our guests deserve. We... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

just returned after spending 3 nights at this hotel , no complaints whatsoever , had a very comfortable room on the 7th floor ,a nice balcony which got the sunshine in the morning , room was cleaned daily to a high standard as was all the public areas . the lady on reception was very efficient and polite . location... More 

Was this review helpful? Yes 2
Belroy, Director de Relaciones Públicas at Belroy Hotel, responded to this review

Dear Simonw603 Thank you for your review on Tripadvisor. We are really glad to hear that you enjoyed your stay with us. We hope to see you back soon at the Belroy Yours sincerely Cristina- RRPP More 

Epsom, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 12, 2015

Just returned from this hotel, perfectly appointed between old and new town, all bus routes pass by the front door, taxi rank outside, spotlessly clean, pleasant helpful staff, beautiful pool and social area, good service, free wi-if, ok it's not the Berj Al Arab but nor are the prices or location, we visited several of the 'top' hotels and it... More 

Was this review helpful? Yes 2
Belroy, Director de Relaciones Públicas at Belroy Hotel, responded to this review

Dear Clifford56, Thank you very much for sharing your experience with us and the rest of tripadvisor users . We appreciate your good comments about our hotel and our cleaning. We are glad to know that you enjoyed your stay . Looking Forward to welcoming you again soon. Best Regards, Cristina More 

London
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 11, 2015

Highly recommended hotel in a good location quiet enough away from the main bars and a 2 minute walk to the beach front. Easy check in & out - Discovered free WIFI on arrival and worked throughout my stay (Thumbs up) Rooms were fine for what we needed (You don't come to Benidorm to spend time in your room surely!)... More 

Was this review helpful? Yes 2
Belroy, Director de Relaciones Públicas at Belroy Hotel, responded to this review

Dear Benny Mac, In name of the whole team we would like to thank you for your visit at the Plaza and of course for taking the time to write your review, which for sure will help others to decide where to stay when coming to Benidorm. Looking forward to receiving you back soo. Best Regards. Cristina More 

Manchester, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 6, 2015

Arrived at 10-20pm at night no food or drinks available ,told pizza place around the corner. Says soundproof rooms well we had noise all night in room 2012 ,breakfast was quite nice ,evening meals more 3 than 4 star hardly any vegetables. The reception area is modern and the older lady on reception was very helpful.

Was this review helpful? Yes 2
Belroy, Director de Relaciones Públicas at Belroy Hotel, responded to this review

Dear Angel1234091 Thank you for sharing your review at Tripadvisor. We appreciate your good reviews about the breakfast and our staff. We will take note of your comments. We hope to see you back at our hotel the next time you visit benidorm in order to give you a warm welcome and enjoy all the improvements we are making .... More 

Bristol
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 6, 2015

I stayed here with my partner for 1 night as we were in Benidorm for the weekend. I admit Benidorm wouldn't generally be my choice for a holiday, but we actually had a great time! The hotel is modern, quite minimalist and very clean and tidy. Our room was comfortable and stylish, with a sea view balcony (although it being... More 

Was this review helpful? Yes 1
Belroy, Director de Relaciones Públicas at Belroy Hotel, responded to this review

Dear Mary S Thank you very much for sharing your experience with us and the rest of tripadvisor users. We really appreciate your good comments about our location, decoration and cleaning. We are glad to know that you enjoyed your stay. Looking forward to welcoming you again soon. Best Regard. Cristina -RRPP More 

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