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Hotel Joya

Avenida Andalucia 2 | Playa Levante, 03502 Benidorm, Spain
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Hotel Joya
Best prices for: 1 room 1 guest
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Ranked #94 of 195 Hotels in Benidorm
A recent review
3 of 5 stars reviewed today
Julie E Kingston-upon-Hull, United Kingdom
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222 reviews from our community

Traveler rating
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    51
    17
    16
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90
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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  • Mar-May only
    (37)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (97)
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Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed today NEW

We loved his hotel and always recommended it, however, this hotel appears to now accept large groups of same sex parties i.e. stag and hen parties. Loud guests drinking around the pool with glasses and bottles in their hands which states strictly forbidden on hotel notices. Loutish behavior with guests coming in swearing etc at 5.00 a.m. We asked for... More 

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Kingston-upon-Hull, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed today NEW

Staff are very good & speak English well. The rooms are cleaned every day & towels are changed everyday. The rooms are dated but the beds are comfy, there is a TV but with no UK channels. No fridge or kettle, a safe you have to pay extra for. We managed to park on the road which saved parking costs... More 

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1 review
3 of 5 stars Reviewed yesterday NEW

I stayed here for a week with my Mum, it was good overall, the check in was quick and simple. The room was very basic. Had a balcony over the pool which was nice. No fridge but was clean and had a decent hairdryer. The walls are paper-thin so could here every conversation of the people next door either side... More 

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Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

This was my first time as a lone traveller so all a bit of a gamble. I have to say without any doubt that this hotel is really very good. At two stars I was a little dubious but it certainly deserves more. The hotel is very clean and the staff are really friendly. The reception staff in particular are... More 

Was this review helpful? Yes 1
Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 30, 2014

This is the second time we have stayed on a half board basis at this hotel. Well run clean hotel close to the old town. This hotel mainly caters for Spanish visitors but this is part of the fun - trying different foods and practising your Spanish. The rooms are excellent. This time we had a room overlooking the pool... More 

Was this review helpful? Yes 3
Seaton Carew, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 30, 2014

We have stayed here on 3 occasions. Near to old town only 10 minutes walk. Basic facilities but very clean. Housekeeping every day. Nice pool area staff very friendly this time 5th floor excellent views. 15 minutes to the beach a nice gentle stroll. One complaint coffee in the bar 1 euro 40 cents never paid as much as this... More 

Was this review helpful? Yes 3
Leeds, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 28, 2014

Stayed here last year and booked again for next year. Superb hotel. Situated 10 mins from old town and new town. Hotel clean, pool area clean. Yes it mainly caters for the Spanish but guess what, it is Spain after all. Come out of hotel and turn right you'll fine a couple of Spanish bars that are lovely. Didn't have... More 

Was this review helpful? Yes 4
Shoreham, United Kingdom
Top Contributor
61 reviews 61 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 20, 2014

This should be a 3 star, not 2. Great value, big clean rooms with huge balconies. Big bathrooms, comfy beds. Stayed here 4 times now. Great. Only downside is reception which is inefficient and slow. Need more people working at busy times.

Was this review helpful? Yes 2
Cardiff, South Wales
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 17, 2014

Just returned from a wonderful weekend in Sunny Benidorm and booked the Joya for myself and a friend who are in our early 30's. The reviews I had read were mixed, some like to have a moan over the slightest thing, however the majority mentioned that the hotel is definitely not worth 2 stars and should be more like 3... More 

Was this review helpful? Yes 3
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 13, 2014

Hotel cleanliness was excellent, rooms cleaned every day. Pool area not enough sun beds , what was there was broken and very uncomfortable. Staff on reception very polite and helpful. Dining room chairs very uncomfortable and need replacing. Dining room staff rude and no dress code untidy looking. Food awful, no selection, and not appetising had to eat out.

Was this review helpful? Yes 2

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