apts were ok .but not as nice as i thought they were going to be, mis match of utensils ,no oven .1 bath towel and 1 really small hand towel,each for full stay -Good part was Juan ,he was there as soon as any thing went wrong14 days.It had a washer,but this was needed to wash sheets and towels every... More

The apt was clean and tidy, the view was fantastic. But it was not the apt in the pics. It was on the 22 nd floor not overlooking the pool. The pool was closed till middle of June!! This we should of been informed of before hand!! We had to go up a very steep hill to use a pool... More

This was our 10th trip to Benidorm, and the last time we'll stay here. We knew they were up cardiac hill, but weren't prepared for a 3 hour wait for keys. Once inside, no air con!!! Only informed of this when we arrived, but you can purchase it at a price!! Broken table, door ripped of one of the kitchen... More

well i was a little nervous about my stay after reading other peoples reviews but it was fine. If arriving at hotel on an evening or weekend you have to go to Palm Beach Hotel to collect keys which is 1 min walk away. You then have to go to the office the day after and pay £70 deposit which... More

Do not book these apartments there is no reception and you have to walk over 30 minutes to find the office , to collect your keys. The office is closed some times during the day , so you have to sit and wait out side , to collect your keys. The swimming pool is closed from the end of September.... More

I went in a rather large group and although we had problems getting the key and initially we only got 2 appartments instead of 3 the problem was sorted out promptly with little distress.. We had the luxery of staying in the Capri appartment block which is just up the road from Vacanza and our appartment was lovely with a... More

Having read the reviews for a year before arriving we were alittle concerned but fully aware of the security and key issues. Apart from a little confusion with our transfer taxi driver, who wanted to drop us off at the Palm Beach Hotel at 3am (we were only picking up the keys), we finally managed to get into the complex.... More

~~~~~~~~~~~~~~~~~~~~ WHAT A PILE OF [--] : ~~~~~~~~~~~~~~~~~~~~ if you like being ROBBED and not helped in anyway well this is a perfect place.firstly your dumped at the gate then a good 45 mins in reception. then you find your not on a low floor like arranged ( i have 2 kids ) we on floor 10. no cot what... More

I stayed here with my g/friend last year for a week in June through Globespan. We got a 12th floor apartment to the black to the front, very pleased with it all - new kicthen/bathrrom fittings so no complaints at all. No security issues either. I flew into Murcia which is cheaper and was expecting a long coach journey but... More