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Magic Aqua Rock Gardens

Bonn 6 | Rincon de Loix de Benidom, 03500 Benidorm, Spain
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1 room 1 adult
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Magic Aqua Rock Gardens
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1,406 Reviews from our TripAdvisor Community

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edinburgh
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel but at the top of cardiac hill. We are fit and healthy but this hill is sumthing else. Food was ok what you would expect from an all inclusive , drinks were fine but had to upgrade to gold package to get branded alcohol. Our room was small no balcony so decided to upgrade again so we could... More 

Helpful?
3 Thank stegbhoy
Dundee, Scotland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We we went to this hotel in june/july for our yearly family holiday and on 1st impressions it is a lovely hotel but when we go to our rooms they were very small and basic and there is no balcony but you can upgrade to a room with a balcony if you are willing to pay funny money, the restaurant... More 

Helpful?
3 Thank Linda T
paisley
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited this hotel at the end of September/beginning of October 2015. We were given silver all include as at the time of booking we were not given the opportunity to upgrade (websites fault not the hotel). For the last couple of days we wanted to upgrade as we felt that the drink selection was better (thought we would treat... More 

Helpful?
7 Thank frompaisley
Walsall, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went here in september 2015 fab hotel great pools with slides food great stayed all inclusive clean there are two entertainment rooms the english one was in a smaller room but downside is there is a big hill to climb to get to hotel our coach dropped us at bottom of hill so to pull cases up was hard work... More 

Helpful?
Thank Teresa H
DirectorGardens, Gerente at Magic Aqua Rock Gardens, responded to this review

Dear Teresa, Thank you very much for taking the time to share your experience of the Magic Aqua Rock Gardens with the tripadvisor community. Your review of our hotel it gives us the opportunity to improve and revise our service and product standards. To begin with your experience, we are sorry for the inconveniences caused. For all of us here... More 

Preston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was brilliant can't fault a single thing apart from the cardiac hill to get there brilliant weather but got burnt 32degrees the aqua park was good and the zoo daughter went swimming with sea lions great experience hope this was useful

Helpful?
4 Thank peter h
DirectorGardens, Gerente at Magic Aqua Rock Gardens, responded to this review

Dear Peter, Thanks to share your opinión about Magic Aqua Rock Gardens hotel. For all of us here at Magic Aqua Rock Gardens guest satisfaction is very important and everyone works really hard to ensure that all our guests have a fantastic stay with us. The hotel, located at Rincón de Lois, is only two minutes walking to the beach... More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

Really nice room, comfy bed, but no balcony. You Have to wait long time for lifts and is a maze to find restaurants, when you finally do you wished you hadn't. Lots of selection just very poor quality food. On the plus drinks are free

Helpful?
6 Thank Astraay
DirectorGardens, Gerente at Magic Aqua Rock Gardens, responded to this review

Dear Astraay, I am writing to you in regards to your recent stay at the Magic Aqua Rock Gardens Hotel First of all, We would like to thank you for taking the time to share with us your experience. I am sorry about the problems that you had and I completely understand how disappointed you must have felt, it gives... More 

Crowborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2015

great hotel food was good and plenty of it the room was big enough for us only down side was the pool was cold as. needs to have a heated pool will stay there again evening entertament was good the my daughter she loved it the hallowine fancy dress was great getting parents and kids to dress up

Review collected in partnership with this hotel

Helpful?
3 Thank j_hastings52
DirectorGardens, Gerente at Magic Aqua Rock Gardens, responded to this review

Dear Jon, Thank you very much for your excellent review on Tripadvisor which we appreciate. It is great to know that you had a great stay and you enjoyed it. We note your opinions and suggestions for improve our service and make the holidays of our dear customers special and satisfactory. My team and I look forward to welcoming you... More 

Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2015

Enjoyed very much was discussed with reception staff there attitude towards English was rude and didn't care but rest of the hotel made up for it the staff in dinning where lovely and pleasant would deformation stay again

Helpful?
3 Thank David R
DirectorGardens, Gerente at Magic Aqua Rock Gardens, responded to this review

Dear David R, First thing we would like to say thank you for leave your opinion in this important platform. In reference about your comment we would like to apologise for any inconvenience caused with the reception staff. In Magic Costa Blanca and Rock Gardens Hotel we have intensive audits programs that help us to know the opinion of our... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 10, 2015

Magic Aqua rock gardens a great hotel with very friendly staff we all had a great holiday would go again.The only downside was the pools too cold and needed to be heated.The rooms were very clean and off good size.

Review collected in partnership with this hotel

Helpful?
3 Thank Jjojc22
DirectorGardens, Gerente at Magic Aqua Rock Gardens, responded to this review

Dear Guest, Thank you very much for your review of our hotel it gives us the opportunity to improve and revise our service and product standards. To begin with your experience, we are sorry for the inconveniences caused. Should you have any further queries or need anything else, please do not hesitate to contact us back. We thank you for... More 

County Durham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 4, 2015

could not find fault,all staff were really helpfull, food fab. rooms great.only the hill you have to walk up i found hard but i suffer from a breathing problem,but after a few goes at walking up it got a bit easyer, thanks for a great stay

Review collected in partnership with this hotel

Helpful?
3 Thank Rosanna S
DirectorGardens, Gerente at Magic Aqua Rock Gardens, responded to this review

Dear Rosanna, Thanks for sharing your impression of our hotel on this helpful platform. We are so happy to hear that you enjoyed your stay with us! I also appreciate your feedback about the food,chefs and the bedroom. We would love to welcome you back to Magic Aqua Rock Gardens Hotel soon! Kind Regards More 

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