Stayed in this hotel from 31/05/2013 till 07/06/2013. We found the hotel to be spotlessly clean the reception staff very helpful especially raquel the restaurant staff were very helpful. We had a couple of problems with our room which were speedily put right. The location of the hotel is excellent. The breakfasts were really good with good choice. The only... More

we stayed 27th april for one week. all the staff especially the man on reception were brilliant. few hiccups prior to arriving, I sent two emails requesting a room as high as possible. on arrival we were allocated a room on the 3rd floor. after explaining our request to the man on reception he gave us a room on the... More

Just spent a week in Benidorm at the victoria and only went to Benidorm because we havnt been before and have to say really liked it. The hotel is in a great location just off the old town which is the best part of Benidorm, the hotel only has about 10 rooms per floor with 19 floors so even though... More

We have just come back from 1 week at the RH Victoria and have felt compelled to write my first review due to the absolute lack of any customer service, particularly in the dining room. I will try to structure this review into pros and cons. Pros Location - the hotel is situated in the new town but just on... More

really nice pleasant hotel, staff always friendly and helpful.the room was really big with two queen size beds two balconys and a large bathroom with a double sink we still did'nt brush our teeth at the same time,the floors are carpeted and the big advantage of this is you dont hear the maids scrapping beds on the floor in the... More

We booked a superior room and were not disappointed, it was large with 2 balconies and extensive views over the sea and the old town. The bathroom was spacious with double basins and a very rarely offered bath. We arrived at the hotel on sunday afternoon at approximately 1.30pm and were told that our room was not ready for us... More

Another great holiday in Benidorm thanks largely to the wonderful service received from this hotel. With its suberb location just 5 minutes from the action in old town...great food, always well presented and staff that really understand the term 'customer service with a smile' Rooms are large,comfortable and quiet thanks mainly to carpeting throughout.(None of that clattering of stilettos' overhead)... More

I arrived at the hotel on a nice sunny April's afternoon and received a very warm welcome from Eliana at reception and later in the stay very cheerful service from Jose Carlos who is also at reception.I was well pleased to get the room that I had requested. The reception area is like the atrium of a cruiseship and has... More

Went to this hotel for a weeks stay in April (8-15/04/2013). Must say this hotel is the best in Benidorm. Having stayed at quite a few this is simply the best and a fabulous location.The staff on reception are wonderful and nothing is too much as are the rest of the staff at this hotel.They made our holiday fantastic. Everything... More