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All 197 Benidorm hotels

RH Hotel Victoria

4.0 of 5
Via Emilio Ortuno, 20, 03501 Benidorm, Spain (Formerly BEST WESTERN Hotel Victoria)
Hotel amenities
RH Hotel Victoria
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Ranked #25 of 197 hotels in Benidorm
Most recent review
5 of 5 stars Reviewed June 14, 2013
jacemma10 Teignmouth , Devon
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349 reviews from our community

Traveler rating
    167
    118
    42
    18
    4
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Families
94
 
Couples
162
 
Solo
13
 
Business
9
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Teignmouth , Devon
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

Arrived 4th June around midday and our room was allocated immediately. I'd sent an email previously requesting a high floor , sea view with afternoon sun if possible, our room was everything we asked for and more. Very spacious, large bathroom, fridge, flat screen T.V., desk with chair, armchair, coffee/tea facilities, radio/alarm clock, telephone and plenty of drawer and wardrobe... More

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RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
June 17, 2013

Good Morning Jacemma10, Sincere thanks for taking time to write a review of the Hotel RH Victoria, after your recent holiday with us. I am very pleased that after 42 years you chose to visit Benidorm and our hotel. Even better is the fact that it was everything you had hoped for. I will of course share you kind words... More

Frodsham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2013 via mobile

Stayed in this hotel from 31/05/2013 till 07/06/2013. We found the hotel to be spotlessly clean the reception staff very helpful especially raquel the restaurant staff were very helpful. We had a couple of problems with our room which were speedily put right. The location of the hotel is excellent. The breakfasts were really good with good choice. The only... More

Was this review helpful? Yes 1
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
June 10, 2013

Good Afternoon Doyle4, Thank you very much for writing about your stay at the Hotel RH Victoria. We are very happy that you found the hotel to be spotlessly clean and our staff very helpful. You are correct the hotel is in a fabulous location. Guest feedback is very important to us and we have in place a continuous improvement... More

darlo
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 8, 2013

we stayed 27th april for one week. all the staff especially the man on reception were brilliant. few hiccups prior to arriving, I sent two emails requesting a room as high as possible. on arrival we were allocated a room on the 3rd floor. after explaining our request to the man on reception he gave us a room on the... More

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See 2 more reviews by alansue1Darlo for Benidorm
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
June 11, 2013

Good Morning Alan & Sue, Thank you for choosing the Hotel RH Victoria once again and also for taking time to write a review. We are currently investigating why your e-mail wasn’t responded to, my sincere apologies for that. I was pleased to read though that you were able to change to a higher floor on arrival albeit not superior.... More

cumbria
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 30, 2013

Just spent a week in Benidorm at the victoria and only went to Benidorm because we havnt been before and have to say really liked it. The hotel is in a great location just off the old town which is the best part of Benidorm, the hotel only has about 10 rooms per floor with 19 floors so even though... More

Was this review helpful? Yes 2
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
May 31, 2013

Hello Makem Pete, Thank you for writing about your stay at the RH Victoria and the “great position” of the hotel. We are pleased that you really liked Benidorm, and that you chose our hotel for your holiday. If you decide to visit Benidorm again, then we would be very happy to welcome you back, Kindest Regards Ana Martinez –... More

Blackpool, UK
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 24, 2013

We have just come back from 1 week at the RH Victoria and have felt compelled to write my first review due to the absolute lack of any customer service, particularly in the dining room. I will try to structure this review into pros and cons. Pros Location - the hotel is situated in the new town but just on... More

Was this review helpful? Yes 2
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
May 27, 2013

Good Morning Dene, Thank you for sharing your opinion of our Hotel RH Victoria. I can tell you that we are to have a staff meeting today to discuss the issues you have raised in your review. Thank you for your feedback and we hope that you do return in the future and give us a chance to restore your... More

nottingham
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2013

really nice pleasant hotel, staff always friendly and helpful.the room was really big with two queen size beds two balconys and a large bathroom with a double sink we still did'nt brush our teeth at the same time,the floors are carpeted and the big advantage of this is you dont hear the maids scrapping beds on the floor in the... More

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See 2 more reviews by sallyNottingham for Benidorm
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
May 23, 2013

Good Morning Sally, From a warm and sunny day in Benidorm! Thanks for taking time to write a review of the Hotel RH Victoria. It appears that you enjoyed your stay, the location of the hotel and facilities. I must mention that there is no charge for the air conditioning; I am not sure what made you think otherwise. The... More

Bolton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2013

We booked a superior room and were not disappointed, it was large with 2 balconies and extensive views over the sea and the old town. The bathroom was spacious with double basins and a very rarely offered bath. We arrived at the hotel on sunday afternoon at approximately 1.30pm and were told that our room was not ready for us... More

Was this review helpful? Yes 1
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
May 21, 2013

Hello Magsnbaz, Thank you for choosing the Hotel RH Victoria for your recent stay in Benidorm. I am sorry you had to wait on arrival for your room. At the weekend, we have a lot of arrivals and departures and as rooms are not vacated until 12 noon, it can take a little while to get them prepared again. We... More

Paignton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 18, 2013

Another great holiday in Benidorm thanks largely to the wonderful service received from this hotel. With its suberb location just 5 minutes from the action in old town...great food, always well presented and staff that really understand the term 'customer service with a smile' Rooms are large,comfortable and quiet thanks mainly to carpeting throughout.(None of that clattering of stilettos' overhead)... More

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RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
May 21, 2013

Good Afternoon Olunwise, Great to have you back at the Hotel once again and thank you for reviewing your stay At the Hotel RH Victoria. I am very happy that you had another enjoyable stay with us and all the team looked after you. We look forward to welcoming you back again in the near future, Kindest Regards Ana Martinez... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 16, 2013

I arrived at the hotel on a nice sunny April's afternoon and received a very warm welcome from Eliana at reception and later in the stay very cheerful service from Jose Carlos who is also at reception.I was well pleased to get the room that I had requested. The reception area is like the atrium of a cruiseship and has... More

Was this review helpful? Yes 2
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
May 17, 2013

Good Morning Chester2, Thank you for choosing the Hotel RH Victoria once again and for taking time to share your opinion with fellow travellers. There is a lot associated to the name Victoria, which you have duly noted, as the Hotel theme is that of a ship. I will pass on your kind words to all the team especially Eliana,... More

Slough, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013

Went to this hotel for a weeks stay in April (8-15/04/2013). Must say this hotel is the best in Benidorm. Having stayed at quite a few this is simply the best and a fabulous location.The staff on reception are wonderful and nothing is too much as are the rest of the staff at this hotel.They made our holiday fantastic. Everything... More

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See 2 more reviews by Kim L for Benidorm
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
May 13, 2013

Good Morning Kim, What a great start to the week, thank you very much for your review of the Hotel “RH Victoria first class”. I am very proud to read your comments about our staff and how they made your holiday fantastic. We had a signal problem with the channels that was rectified three weeks ago. Thank you and your... More

 
 
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Additional Information about RH Hotel Victoria

Also Known As:
Best Western Victoria
Best Western Benidorm
Benidorm Best Western
Address: Via Emilio Ortuno, 20, 03501 Benidorm, Spain (Formerly BEST WESTERN Hotel Victoria)
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotels in Benidorm
#11 Luxury Hotels in Benidorm
#31 Family Hotels in Benidorm
Price Range: $$
Hotel Class:4 star (4*)
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RH Hotel Victoria
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